Confirmed: In an Unprecedented Move, Samsung Recalls All Galaxy Note 7 (yna.co.kr)

After delaying shipment of its flagship smartphone Galaxy Note 7 over quality control testing earlier this week, Samsung is all set to recall all of the Note 7 it has shipped in its home nation and abroad, according to rather reliable Yonhap News Agency, which is citing a Samsung official. It would be an unprecedented move from the company. From the report: The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet. "The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity. He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest. "Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.Samsung confirmed on Friday that it is indeed recalling the Note 7.

Comments

Baloney

[110010001000]

I'm not sending mine back. I am using it right now to type this and it works just fi

Re:Baloney

[110010001000]

Sorry about that. The battery ran out. I'm recharging now and everything is back to nor

Re:battery?

[tripleevenfall]

It can't be the battery, they're using the same battery to power the Facebook satellite.

Re: battery?

[Anonymous Coward]

Are you suggesting the energy to explode the battery is coming from... Somewhere other than the energy storage component?
Let's knock down all the windmills so we don't have hurricanes while you ponder that.

Software problem

[hackertourist]

Some developer snuck in a HCF instruction...

Re:Better safe than blown up I suppose.

[93 Escort Wagon]

but at the very least at least Samsung is making sure that they don't earn the reputation for their phone being faulty or explosive.

That's little-picture thinking - they need to think about the BIG PICTURE. This was a HUGE advertising possibility that they've now completely lost...

"The New Samsung Galaxy Note 7 - EXPLOSIVELY Great!"
"The New Samsung Galaxy Note 7 - So Great, It Will BLOW YOUR MIND!"

Re:battery?

[Opportunist]

But doesn't that display a wrong image of cell phones? Not all cell phones are slim, but they are all equally valid. By portraying slim cell phones as popular and preferable we subject fatter, sorry, plus-sized phones into a shame spiral that may lead to them trying to get rid of their battery pack or worse, solder it in, in a false sense of this being what we want from them.

Cell phones, please listen! I love you just the way you are, it's not how slim you are, it's how easy your battery can be changed! That's what men really want!