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Confirmed: In an Unprecedented Move, Samsung Recalls All Galaxy Note 7 (yna.co.kr)

After delaying shipment of its flagship smartphone Galaxy Note 7 over quality control testing earlier this week, Samsung is all set to recall all of the Note 7 it has shipped in its home nation and abroad, according to rather reliable Yonhap News Agency, which is citing a Samsung official. It would be an unprecedented move from the company. From the report: The Samsung official told Yonhap News Agency that the cause of the reported explosions has been traced to the battery of the new phablet. "The most important thing is the safety of our customers and we don't want to disappoint our loyal customers," said the official, who spoke on the condition of anonymity. He said Samsung is expected to announce the result of its investigation into the cause of the reported explosions, as well as comprehensive countermeasures either this weekend or early next week at the latest. "Products installed with the problematic battery account for less than 0.1 percent of the entire volume sold. The problem can be simply resolved by changing the battery, but we'll come up with convincing measures for our consumers," said the official.Samsung confirmed on Friday that it is indeed recalling the Note 7.

4 of 179 comments (clear)

  1. battery? by Anonymous Coward · · Score: 5, Insightful

    just think how easy it would have been if the phone had a user replaceable battery?

    1. Re:battery? by Anonymous Coward · · Score: 2, Insightful

      That's assuming it's the battery and not battery control hardware or software.

    2. Re:battery? by Opportunist · · Score: 4, Insightful

      And who wants them to be as thin as possible? I'm honestly asking, please, if there is ANYONE here who actually consider this a feature they're looking for in a phone, I would be genuinely interested in the reason! I do not know a single person who ever said that they'd really want their phone to be thinner.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  2. Have to lie down in the bed you make by Solandri · · Score: 4, Insightful

    The problem can be simply resolved by changing the battery

    So... do they think the decision to be more Apple-like and eliminate the user-swappable battery is still a good one?