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T-Mobile To iPhone Users: Do Not Download iOS 10 For Now (zdnet.com)

If you have an iPhone, and you're on T-Mobile network, do not install iOS 10 for now. The U.S. carrier warned on Thursday that the iPhone 6, iPhone 6 Plus, and the iPhone 5SE users who downloaded Apple's newest iOS software were facing connectivity issues. Apple is working on a fix, and T-Mobile expects to resolve things within 48 hours. ZDNet adds: You can power-cycle your iPhone by holding in the power and home button at the same time until you see an Apple logo displayed on the screen. Apple's release of iOS 10 hasn't been perfect. During its first hour of availability on Tuesday, iOS users reported issues with the update stalling just as it finished. Those impacted by the issue were required to use iTunes on a computer to reinstall the update. Despite a rough start, iOS 10 adoption was at nearly 15 percent after just 24 hours, and is currently at 21 perfect nearly two days after availability according to Mixpanel.

63 comments

  1. Also completely broke CarPlay by Anonymous Coward · · Score: 5, Informative

    If you have a car that supports CarPlay, you shouldn't upgrade either. iOS 10 breaks the ability to remain paired. You'll basically need to re-pair the phone every time you turn the car on. (Not quite every time, sometimes it still works.)

    On top of that, they somehow managed to break every non-Apple streaming app I've tried: Spotify, Pandora, NPR One: none of them work through CarPlay in iOS 10.

    (Of course, if your car supports Android Auto you should be using that instead of CarPlay anyway: Android Auto is leagues ahead of CarPlay in literally every way.)

    Given the complete lack of new features (the only noteworthy changes are Messages is now more annoying than ever and they broke the lock screen), it's hard to recommend ANYONE downgrade to iOS 10.

    What is it with version 10 of OSes and then being horrible downgrades? I guess Apple wanted to take a page from Microsoft.

    1. Re:Also completely broke CarPlay by Anonymous Coward · · Score: 1

      Probably a base 10 rollover error. You see, when the major version hits 10 in the semver, the programmer's mind sees "0" at the head. This means their brains switch into beta release mode and, therefore, breaking things doesn't matter.

    2. Re:Also completely broke CarPlay by Anonymous Coward · · Score: 1

      I think the number 10 is just a bad omen. Windows 10 breaks a ton of computers. iOS 10 is breaking a ton of phones. When the Galaxy Note 10 comes out, we're probably going to have a mass extinction event.

    3. Re:Also completely broke CarPlay by 93+Escort+Wagon · · Score: 3, Insightful

      What is it with version 10 of OSes and then being horrible downgrades? I guess Apple wanted to take a page from Microsoft.

      As a long-time iOS user, I'd say it has nothing to do with "version 10" specifically. With iOS, the .0 releases have sucked since iOS 6 at least. Heck, with iOS 8 and iOS 9, the suckitude continued until they got to the .2 release of each.

      The only exception may have been iOS 7, but that was basically a service pack for the many broken things about iOS 6.

      Unless there's some glaring security bug getting fixed, people are well-advised to avoid any .0 and .1 releases of iOS nowadays.

      --
      #DeleteChrome
    4. Re:Also completely broke CarPlay by Anonymous Coward · · Score: 0

      I have CarPlay and noticed no issues. I plugged in my iPhone and things worked as expected with iOS10.

    5. Re:Also completely broke CarPlay by avandesande · · Score: 1

      Windows 10 is a downgrade from Windows 7 but an upgrade for Windows 8, if that makes any sense.

      --
      love is just extroverted narcissism
    6. Re:Also completely broke CarPlay by Anonymous Coward · · Score: 0

      Have you tried any of the apps I mentioned? Because the pair thing Apple is going to just blame on the car manufacturer, but attempting to start Pandora flat-out crashes CarPlay entirely so that no other third-party apps work until the phone is rebooted. Spotify "works," up until the point where you try and play a song, and then enters a weird state where the media controls display, but nothing else does. NPR One just never really worked with CarPlay anyway (it never makes it past "loading") so whatever. Apps that used to work with CarPlay suddenly failing to work is Apple's fault, no matter how much they're just going to blame the head unit manufacturers.

    7. Re:Also completely broke CarPlay by macs4all · · Score: 1

      Have you tried any of the apps I mentioned? Because the pair thing Apple is going to just blame on the car manufacturer, but attempting to start Pandora flat-out crashes CarPlay entirely so that no other third-party apps work until the phone is rebooted. Spotify "works," up until the point where you try and play a song, and then enters a weird state where the media controls display, but nothing else does. NPR One just never really worked with CarPlay anyway (it never makes it past "loading") so whatever. Apps that used to work with CarPlay suddenly failing to work is Apple's fault, no matter how much they're just going to blame the head unit manufacturers.

      Is that iOS 10's fault, or the App Vendor's fault for not rolling-out an iOS 10 compatible App? I'm betting the latter. And they've only had since July to test and fix their Apps.

      Also, Pandora apparently works if you uninstall and reinstall the App. Even though they apparently haven't released an iOS 10 compatible version yet.

      Spotify seems to be having a war with Apple, because they violated Apple's ToS, so now Apple and Spotify are caught in a deadly embrace, where Spotify won't comply, and Apple won't approve their Updated App. By the way, people report issues with iOS 9.3.5 and Spotify, too.

      NPR just flat-out doesn't know how to get good coders. Their stuff has always sucked. But I don't see anything on Google about NPR One and iOS 10 (other than a link to this Slashot Article... ;-) ).

    8. Re: Also completely broke CarPlay by Anonymous Coward · · Score: 0

      Its Apples fault. That's why I pay for a walled garden. To hold the gatekeeper responsible.

    9. Re:Also completely broke CarPlay by Pieroxy · · Score: 2

      I have CarPlay and noticed no issues. I plugged in my iPhone and things worked as expected with iOS10.

      The OP looks more like a troll and an Android shill than anything remotely insightful or even informative.

    10. Re:Also completely broke CarPlay by Anonymous Coward · · Score: 0

      Oh please, the best review of iOS 10 came to the conclusion that the best they could say is that there was no reason not to upgrade. Except they clearly weren't on T-Mobile and never mentioned CarPlay.

      If you want a detailed list of why Android Auto beats CarPlay, I can give it to you. I'll even ignore Apple Maps, since in iOS 10 it's finally gotten to the point Google Maps was at when they decided to drop it.

      Let's start with the Home Screen. The Home Screen makes an amount of sense on the iPad and iPhone. It sucks in a car. The last thing I want to do while driving down the street is go hunting for apps. Android Auto provides you with icons to take you straight to the most common tasks: navigation, messaging, and audio. Want to listen to music? Hit the Audio apps button, and you'll be taken to the last audio app you used. Hit it again and you get a list of apps. Want to check a supported messaging app? Hit the Communication button.

      In CarPlay, you instead have to hunt for what you want in an oversized Home screen. As of iOS 10 you can now rearrange the icons, which is nice, because it used to be that essentially you'd always end up with your apps on the second page meaning you had to deal with scrolling. While driving. The apps aren't arranged by anything, which would matter if CarPlay allowed anything beyond a really small set of audio apps. CarPlay has no communications app support - you can use the dialer to make phone calls, or iMessage to send and receive iMessages. And that's it.

      But people really want two things out of their phones while driving: navigation and audio. Again, ignoring Apple Maps quality entirely, I'm going to instead focus on the user experience.

      With CarPlay, if you're navigating somewhere, there's a nice button that takes you to the maps if you're in any non-Maps app. This is handy if you want to pop out of Maps to find out what track just came up on Pandora. Unfortunately there's no reverse: you can't jump to what's playing music from the Maps screen. On Android Auto, swapping between any of the basic tasks is trivial because there are always icons for the basic tasks.

      Android Auto also makes it less likely you're going to need to swap: when a new track comes up, a notification pops up at the top of the map saying what's playing. So if it isn't something you recognize you don't have to pop to the audio app at all to find out what's playing. In CarPlay, there is no such notification. Instead you have to jump to Home, and then hit Now Playing. And Now Playing is somewhat buggy and occasionally fails to launch whatever's playing.

      And, finally, let's hit on Google Now. Android Auto has a "Google Now" pane among the three previously mentioned tasks (maps, communication, audio). This shows things like probable destinations based on the current time, current weather, and a guess at what audio app you're likely to want to listen to. CarPlay has no exact equivalent: instead, when you launch Apple Maps via CarPlay is automatically pulls up a route to a single destination. This is incredibly annoying if you just want to check your current surroundings. (And, of course, sometimes it doesn't pull up anything because it doesn't have any suggestion.) By separating the predictions out into a separate part of the UI, Android Auto means you don't have to deal with AI guesses unless you want to. Oh, and there's no way to get current weather in CarPlay at all. Well, I suppose you could ask Siri.

      I could probably go on (CarPlay's restrictions on audio apps makes them unnecessarily difficult to use), but basically, Android Auto provides a much better UI experience than CarPlay. Period.

  2. currently at 21 perfect by danbert8 · · Score: 4, Informative

    The editors are far less than 21 perfect...

    --
    Yes it's an anecdote! Were you expecting original research in a Slashdot comment?
    1. Re:currently at 21 perfect by daver!west!fmc · · Score: 2

      The amusing bit is that the /. editor has faithfully preserved a typo from TFA at ZDnet.

  3. Nothing to do with the Tmo proxy exploit? by Anonymous Coward · · Score: 0

    Any files on a website with /speedtest in the path are whitelisted:
          https://tech.slashdot.org/story/16/09/14/2242216/a-teenage-hacker-figured-out-how-to-get-free-data-on-his-phone
    I'd call that "connectivity issues for Tmo billing!"

  4. iOS 10 by ledow · · Score: 2, Insightful

    "Despite a rough start, iOS 10 adoption was at nearly 15 percent after just 24 hours, and is currently at 21 perfect nearly two days after availability according to Mixpanel."

    Or:

    "48 hours after an all-but-enforced update for almost every one of their products, 80% of device owners still hadn't wanted - or managed - to install it."

    500+ iPads on-site. 1/3 not eligible for the update. Local update caching MacOS server. High-end wireless network has fallen over for the last two days as they all try to get 1Gb update from local network, fail, retry, fail, retry.

    Lucky we've got the caching server or they'd totally fuck the 100Mbps leased line connecting us to the world.

    1. Re:iOS 10 by unixisc · · Score: 1

      I plan to get a 7 next week - have pre-ordered. Doesn't it come pre-loaded w/ iOS 10? (FWIW, I'm using Verizon, not T-Mo)

    2. Re:iOS 10 by Anonymous Coward · · Score: 0

      Yep.

      Enjoy your new, worse phone with the new, worse version of iOS.

    3. Re:iOS 10 by Anonymous Coward · · Score: 0

      High-end wireless network has fallen over for the last two days as they all try to get 1Gb update from local network, fail, retry, fail, retry.

      Lucky we've got the caching server or they'd totally fuck the 100Mbps leased line connecting us to the world.

      High-end wifi network? Only in cost, not in how it is administered if it has "fallen over."

    4. Re:iOS 10 by ledow · · Score: 1

      Put 100 clients all downloading 1Gbyte at max speed on any AP of any brand.

      Now make that download fail easily and retry from start when it fails (no resume).

      Watch as whatever wireless you have dies a death and starts rate-limiting those clients, even if it allows other users to carry on at a limited rate.

      It doesn't matter what you do, you either knock genuine clients for six, or you end up in a worse situation for even longer as you start limiting their ability to do that.

      (note: 500 iPads, 200+ other devices, 30+ APs spread over a site 400m x 200m. Sure, you can surf. But you try doing anything heavy. And the backend network is running along just fine, Gigabit to every workstation / AP and multi-gigabit to every server).

    5. Re:iOS 10 by Anonymous Coward · · Score: 0

      Unlike Windows 10 updates the iOS update is not forced on the user, the 15% that have updated did so pro-actively because they WANTED to install the latest update.

  5. moron's experiences by Anonymous Coward · · Score: 0

    As I am a moron, I simply updated when the update came out. The update went smoothly.

    That said I have had to restart my phone two or three times since the update finished and the phone has frozen at least once...... So, yeah. Not a clean process.

  6. I have to download it by stinerman · · Score: 0

    How else can I get porn so easily in my iMessage conversations?

  7. Re:Better yet by geekmux · · Score: 4, Funny

    Go get a good phone instead.

    Yeah! Like a Note 7. I hear that's the new hot shit in town...

  8. Couldn't receive calls by ilsaloving · · Score: 1

    I ran into an issue where incoming calls when straight to voicemail. I don't know for sure if this problem was caused by iOS 10, or something else. I don't receive many calls.

    Regardless, I tried various troubleshooting step including rebooting the device (regular power off/on), resetting the device (holding power and home until it restarted), and resetting my network settings (General->Reset->Reset Network Settings).

    What ended up working for me was to simply eject the SIM card, wait a couple seconds, and plug it back in. Didn't even need to reboot. I think the carrier settings got scrambled somehow, or something.

    Now the only thing I'm miffed about was missing out on the whole Huge/Butt thing. Damn censors work way too quick.

    1. Re:Couldn't receive calls by 93+Escort+Wagon · · Score: 2

      I ran into an issue where incoming calls when straight to voicemail.

      THAT sounds like a feature, not a bug...

      --
      #DeleteChrome
    2. Re:Couldn't receive calls by ilsaloving · · Score: 1

      I ran into the problem again today.... and that's when I discovered I had accidentally enabled Do Not Disturb and didn't notice.

      For all I know this was the problem the other day too, and the act of removing my phone from it's case flipped the switch off again.

      That's a reminder to ALWAYS do sanity checks, even if you think you're too smart to make such a stupid mistake.

      I'm sure even Einstein forgot to carry the 1 now and then.

  9. Re:Better yet by Anonymous Coward · · Score: 0

    Better yet, go get a good network.

  10. Re:Better yet by unixisc · · Score: 1

    Yeah, if you are on T-Mo, the Lumia 550 would be a good choice... Unless losing FaceTime/Duo is a major deal

  11. One data point by jandrese · · Score: 1

    For what it is worth, as an iPhone 6 user on T-Mobile who did the upgrade yesterday I have not had any problem. I just verified that I can call myself and make outgoing calls. Whatever the problem is it apparently doesn't affect everybody.

    --

    I read the internet for the articles.
    1. Re:One data point by Anonymous Coward · · Score: 0

      LOL why are you calling yourself? Don't you have any friends? What a looser!

  12. T-Mobile and iPhone 6 by Anonymous Coward · · Score: 0

    I have a 6S no problems downloaded the first day.
    Someone posted get a "good" phone. Hmm yeah Android users don't have upgrade
    issues because carriers rarely update Android phones to new versions....

  13. How long to get Android up to 21 perfectËh by jisom · · Score: 1

    How long would it take for Android to get 21% of its devices to be at the most recent release? Already on N and has M made 21%?

  14. One data point++ by rsborg · · Score: 1

    For what it is worth, as an iPhone 6 user on T-Mobile who did the upgrade yesterday I have not had any problem. I just verified that I can call myself and make outgoing calls. Whatever the problem is it apparently doesn't affect everybody.

    Increment the counter for me. No issues, same situation.
    Could it be location specific, perhaps?

    --
    Make sure everyone's vote counts: Verified Voting
  15. Who tests these updates? by viperidaenz · · Score: 1

    You'd think after Apple forced the hands of the carriers to deliver updates directly without their approval they would at least test the updates on all the major networks.

    1. Re:Who tests these updates? by jittles · · Score: 1

      You'd think after Apple forced the hands of the carriers to deliver updates directly without their approval they would at least test the updates on all the major networks.

      The consumer. Apple doesn't even bother cherry picking bug fixes from the previous version until they're on the .1 release of the latest OS. I swear they had the same release day bug with gmail on iOS 7, 8 and 9. Same with Yosemite and Mavericks.

    2. Re:Who tests these updates? by clonehappy · · Score: 1

      The odd part about this is that I was using the iOS 10 beta on T-Mobile since it was publicly available, and this issue only cropped up once the release version dropped and a carrier bundle update was received. I'm guessing it's IPv6 related, since it usually is when T-Mobile breaks something.

    3. Re:Who tests these updates? by DavidRavenMoon · · Score: 1

      It's not iOS 10. It's T-Mobile's carrier setting. 25.0 works fine. Just don't install the carrier settings update until they fix it. I've been running iOS 10 for months now.

      --
      -- if it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic - Lewis Carrol
  16. Ironically, the update fixed my T-Mobile con- by manonthemoon · · Score: 1

    nection issues.

    My 6S Plus has had consistent issues staying connected to TMobile towers. Switching between strong LTE, mediocre 4G, and one bar 2g and then no signal whatsoever (requiring a reboot or a visit to airplane mode to restore) within minutes without me moving away from my desk.

    Since updating connections don't shift and I haven't had to drop into airplane mode to restore connection once.

    1. Re:Ironically, the update fixed my T-Mobile con- by Highdude702 · · Score: 1

      I'm on sprint, and have been noticing that same issue. You didn't by chance have your phone jailbroken before you updated did you?

    2. Re:Ironically, the update fixed my T-Mobile con- by manonthemoon · · Score: 1

      Nope.

  17. Re:How long to get Android up to 21 perfectËh by wierd_w · · Score: 1

    Loaded argument.

    Over time, hardware capabilities change. An android 3.x based device just can't run marshmallow. They tend to have crippled internal storage (usually 200 to 500mb!), and crippled ram (512 to 700mb!). Even if you wanted to, the modern android OS stack cannot run on them.

    Apple gets around this by saying "We won't support older handsets after this release." And apple's customers are all too gung-ho to drop shitloads of money on the newest ishiny, allowing most of the obsoleted devices to not be daily drivers.

    Android is different. The devices are meant to be inexpensive, because there are people that really cannot afford the apple lifestyle. They get a phone, and use it until it literally stops working.

    As a consequence, there are android froyo and gingerbread devices still taking calls all over the place, on ancient hardware.

    If the rate of improvement outsteps the rate of device replacement, more and more old devices will remain in the ecosystem.

    Unless you want to purposefully brick millions of devices, you will never get android harmonized.

  18. Re:Better yet by Anonymous Coward · · Score: 0

    It's da bomb!

  19. 5SE isn't a phone by ArtemaOne · · Score: 1

    The SE is based on the 6s Plus or something, A9 processor; there was never a 5SE.

    1. Re: 5SE isn't a phone by jisom · · Score: 1

      I kinda wish they had just named it the iPhone 6Se or the like. Small e intended.

  20. Re:How long to get Android up to 21 perfectËh by phayes · · Score: 2

    Apple gets around this by saying "We won't support older handsets after this release."

    Wrong. Apple doesn't "get around" supporting old devices, they continue to support old devices for years and years while Android vendors including Google dropped support for devices mere months after selling them.

    --
    Democracy is a sheep and two wolves deciding what to have for lunch. Freedom is a well armed sheep contesting the issue
  21. Bad carrier settings file by DavidRavenMoon · · Score: 1

    I'm on T-Mobile, and have been running the iOS 10 betas, as well as the final release. If you are on T-Mobile, don't install the carrier settings update. Stay on 25.0.

    --
    -- if it was so, it might be; and if it were so, it would be; but as it isn't, it ain't. That's logic - Lewis Carrol
  22. Re:How long to get Android up to 21 perfectËh by wierd_w · · Score: 1

    NO, they do not.

    http://arstechnica.com/apple/2...

    try again.

  23. Re:How long to get Android up to 21 perfectËh by phayes · · Score: 1

    Is it reading comprehension or is it counting with big numbers that you fail to understand?

    The Ars link you cite notes that the Ipad 2 and the iPhone 4s that both came out in march 2011 are only now being orphaned by iOS 10. That's over 5 years of support that you can contrast with Android's much shorter 6-24 months before being abandoned.

    --
    Democracy is a sheep and two wolves deciding what to have for lunch. Freedom is a well armed sheep contesting the issue
  24. Re: How long to get Android up to 21 perfectË by jisom · · Score: 1

    For some android devices, it seems like a month after release is asking a lot an update with these devices some companies make. And if these devices do get updated, it is a minor security fix.

  25. T-Mobile issues? by kybred · · Score: 1

    I'm on T-Mo but have a Samsung Galaxy S3. I noticed this week that my mobile data usage was massive. Just this week I've used nearly 2.5GB. My normal usage is less than a GB for the whole billing period. I'm wondering if the iOS 10 issue is hammering the T-Mo network and causing my problems. My data usage shows that it's my email app that is using all the data; I have an Apple email acct, maybe the combo of the two things is affecting me?

  26. confused.. by e432776 · · Score: 1

    I'm really confused. I just read there was no reason not to update (!)

  27. "U.S. carrier" by Anonymous Coward · · Score: 0

    Since when is T-Mobile a U.S. carrier? I thought they were the mobile network branch of Deutsche Telekom.

  28. lol 10 years ago... by Anonymous Coward · · Score: 0

    Remember the sweet spot when Apple software was all about quality, now when ever I use or hear about apple software in the news it's about shit features and even shittier bugs. No more stability and leanness.

  29. Re:Better yet by Anonymous Coward · · Score: 0

    I'm on T-Mobile, and I needed to replace a dying Galaxy S3 a few months back.

    The offerings at the T-Mobile store were both lacking and overpriced. The iPhone is expensive and locked in. The various Android handsets ranged from anemic to overpriced, and all of them were loaded with crapware. There was a hint that there might be a Windows phone around somewhere, but everyone was too embarrassed to admit it.

    So I went and bought an unlocked Lumia 950XL from the Microsoft store, stuck a new SIM in, and everything was working great within a few minutes. (The 950XL uses nano-SIM while the GS3 uses micro-SIM, so it required a new SIM and a call to an automated line from a different phone to transfer service to the new phone.) I've gotten several updates, and none of them have caused even a hint of any problems with my phone. Yes, it's a "flagship" phone, so it shouldn't be a surprise that the updates work perfectly for it. But so is a current iPhone, so what's Apple's excuse?

    T-Mobile doesn't even acknowledge the existence of my phone model. They certainly aren't going to tweak their network for it. And yet, I've had ZERO problems with it. It works better than any phone I've had. Yes, any, ever. (And that includes iPhones, high-end Androids, and a WinMo 6.5 phone back in the day.)

  30. This is the buggiest release yet by Not-a-Neg · · Score: 1

    When iOS 6 came out I did not experience any issues after power cycling the phone at least once. With iOS 10 I am having problems with the new unlock screen "feature" failing to work correctly (it is opening the Home screen 50% of the time) and apps are crashing and glitching on me daily including Apple's own apps. I highly recommend anyone that has not upgraded yet to not do so and instead wait for 1 or 2 point releases.

    --
    -==- Buy a Mac and leave me alone!
  31. Axiom of new release by DigiShaman · · Score: 1

    NEVER install the first major release; always wait for the subsequent followup version. So while the first major release may be final RTM, it's still an initial beta test once the public starts to use it.

    --
    Life is not for the lazy.
  32. Re:Better yet by DamnOregonian · · Score: 1

    Ya, those things are on fire

  33. Re:Better yet by Anonymous Coward · · Score: 0

    A Note 7, even on fire, still does a better job than an iPhone.