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Uber Accused of Cashing In On Bomb Explosion By Jacking Rates (thesun.co.uk)

After a bomb exploded in Manhattan, leaving 29 injured, people leaving the scene discovered Uber had doubled their fares. An anonymous Slashdot reader quotes The Sun: Traumatized families caught up in the New York bomb blast have accused Uber of cashing in on the tragedy by charging almost double to take them home. Furious passengers have taken to social media to slam the taxi firm in the wake of the blast... Uber reportedly charged between 1.4 and 3 times the standard fare with one city worker saying he had to pay twice as much as usual. Mortgage broker Nick Lalli said: "Just trying to get home from the city and Uber f****** doubled the surge price."
"Demand is off the charts!" the app informed its users, adding "Fares have increased to get more Ubers on the road." Uber soon tweeted that they'd deactivated their surge pricing algorithm for the affected area in Chelsea, "but passengers in other areas of Manhattan said they were still being charged higher than normal fares." One of the affected passengers was Michael Cohen, who is Donald Trump's lawyer, who tweeted that Uber was "taking total advantage of chaos and surcharging passengers 1.4 to 1.8 times." And another Uber user tweeted "I'm disgusted. People are trying to get home safe. Shame on you #DeleteApp."

38 of 428 comments (clear)

  1. yawn by Anonymous Coward · · Score: 3, Insightful

    how many times will the press run this identical story after an incident?

    1. Re:yawn by friedmud · · Score: 3, Insightful

      Exactly.

      I don't understand the problem myself. Without Uber you wouldn't have had a ride at all. If you don't like the pricing try waiting for a taxi or use another service.

      Repeat after me: Uber is NOT run by the government... that's both what makes it good... AND what leads to scenarios like this. You can't have the good (low fares, clean cars, drivers that give a shit) without allowing them to work with the free market (supply / demand).

    2. Re:yawn by RightSaidFred99 · · Score: 5, Insightful

      That's not a free market, that's a PopeRatzo strawman free market. Namely it's one that doesn't and can't exist as it's a fundamental oxymoron.

      I think sane people want a "free market" to the extent possible. The government should only interfere when there's an actual problem and that problem is greatly damaging to society.

      Paying $40 extra to an Uber driver - that's not one of those times. Paying $100k for a $5 drug because of a monopoly granted by the government in the _first place_ probably is.

      So when you hear those evil capitalists carrying on about a free market, don't imagine Anarchy. You'll waste less of people's time deciphering your nonsense.

    3. Re:yawn by AJWM · · Score: 4, Insightful

      If the market was truly free, I could buy that drug for $5 (I don't have cancer), and turn around and sell it somebody with cancer for $50 and a tidy markup for my trouble. And so could anyone else, or they could undercut me and sell it for $25; the company trying to sell it for $100,000 wouldn't get any takers.

      I can't, because the government won't let me. That particular market is not free.

      --
      -- Alastair
    4. Re:yawn by Lumpy · · Score: 4, Insightful

      "Without Uber you wouldn't have had a ride at all."

      or worse! you would have to ride on public transportation with actual poor people!

      Yeah I dont feel bad at all for Uber riders.

      --
      Do not look at laser with remaining good eye.
    5. Re:yawn by dywolf · · Score: 1, Insightful

      no its the EXACT KIND of free market that both Uber was engaging in and that the GP was excusing, making it neither a strawman nor one that doesn't exist.
      its also the EXACT KIND of free market that Martin Slezebag Shirekli (sp) engages in when I he buys a generic drug and jacks its price because he knows people who depend on it to live will pay whatever it takes to live.

      all you free market is king apologists saying this is somehow different, when its the exact same thing, taking advantage of people's desperation or nonrational decisions, and just saying "oh well, its the free market" are full of such crap.

      --
      The guy who said the election was rigged won the presidency with the second-most votes.
    6. Re:yawn by Anonymous Coward · · Score: 2, Insightful

      You are wrong on all points.

      Intellectual property is an invention of government. The monopoly that allows the buying of drug rights like this is government granted. Without government regulation, Dywolf could run out and synthesize any drug he wants and sell it for any price he'd like. It would be up to his customers to decide if they trust his chemistry and his purported benefits.

      Sans government regulation, if there were a drug that was known to help a few thousand people worldwide, but nobody wanted to make it, they could band together and hire a chemist to synthesize it for them. They'd get the drug at actual cost of manufacture, because they'd be the manufacturers.

      Nothing that you are railing against has anything to do with free markets. It really underscores the willful ignorance of internet experts that you have an anti-libertarian tag on your posts that denigrates proponents of liberty for being ignorant. Your knowledge of what is libertarian, what is free market and what our current economic system is are all fundamentally incorrect.

      And remember, the taxi industry wanted to keep Uber out altogether. So all of those people wanting a ride on Uber wouldn't have been able to get a ride at any price. They'd just be waiting around for their government monopoly licensees to get to them. But since they get the same regulated price no matter what, there is no incentive to even have the capability to respond to this kind of unexpected demand. So everyone can just sit and wait. But at least they'd all be equal, right? Nobody who has more money would be able to pay extra to get a ride out of the city, so that makes it fair and good and just.

      And when a hurricane hits and there are shortages of things like plywood, tarps, ice, generators, etc. everyone be thankful that we have anti-gouging laws to protect us from "free market" predators who want to rape the innocent victims of natural disasters! Because it would be evil if people brought in tractor-trailer loads of generators from another state and sold them at a 100% markup. Better everyone wait a couple of weeks for the big box stores to get in extra supplies. That would be fair. Having someone charge $80 for a $30 tarp would be exploitation. Better that the people who get in line at home depot first get the 22 tarps they have, and then nobody else gets to buy a tarp until they get in another shipment in a week.

      Because Dywolf knows better. He knows what you should pay for a cab ride. He knows how much a tarp is worth. Screw you if you think you can make your own economic decisions. Because Dywolf is so much smarter than you are. He can tell that you are being bullied into paying too much for propane during that big power outage after the snowstorm. He's so much smarter than you that he knows that it is better that you not have any propane to heat your home and cook food for the next few days. I mean, sure, if you were willing to pay $50 for a propane refill, some guy would have driven his delivery truck from 18 hours away to set up a makeshift store and you'd be having burgers on the grill instead of cold beans from a can, but at least you didn't get gouged! That would be worse!

      What a twit....

  2. So..... by JBMcB · · Score: 5, Insightful

    Take a taxi?

    --
    My Other Computer Is A Data General Nova III.
  3. What is wrong with economics? by srwood · · Score: 5, Insightful

    Supply and demand. Market is efficiently allocating scarce resources. Price increase will increase supply providing consumers with more of the scarce resource. It's a thing of beauty really.

  4. Um... by fahrbot-bot · · Score: 5, Insightful

    After a bomb exploded in Manhattan, leaving 29 injured, people leaving the scene discovered Uber had doubled their fares.

    People called an Uber driver *into* a disaster area and/or potential terror/war zone for a ride home and are pissed that the rates went up? Hazard pay people. And private companies w/o public supervision can do whatever they want. If you don't like it, take a taxi or the subway, or fucking walk. First-world problems for sure.

    --
    It must have been something you assimilated. . . .
    1. Re:Um... by war4peace · · Score: 2, Insightful

      That attitude is a result of media infecting people every time there's a tragedy. They fill your (as in collective "you") head with stories of self-sacrifice and "everybody helps everybody else" so much that people become entitled and start demanding this all the time.
      "UBER Y U NO FREE RIDES"
      "GSM Y U NO FREE CALLS"
      "HOOKERS Y U NO FREE BJs"

      While companies volunteering to help and accepting temporary reduction or removal of profit in these cases is nice, it's not mandated or compulsory and shouldn't be treated as such. In this case, it's simply a matter of people who could have disabled the algorithm being away because, you know, weekend. There was nothing nefarious. It's just brainwashed self-entitled people not getting what they expected.

      --
      ...gis sdrawkcab (usually not responding to ACs; don't bother posting as AC)
    2. Re:Um... by Tailhook · · Score: 1, Insightful

      First-world problems for sure.

      Indeed. People poke at an app on thier Star Trek Communicators to summon transportation they expect to ferry them away from a scene of terrorism and they're pissed that this service comes at a premium. The only injustice here is Uber selling their drivers up the river by suppressing the surge price. The people complaining are entitled shitheels that deserve to be ridiculed.

      --
      Maw! Fire up the karma burner!
  5. Gotta love the special snowflakes by Anonymous Coward · · Score: 5, Insightful

    Uber is exploiting people by using them as cheap labor. They need to be forced to pay them a living wage......... except when I need a cheap ride.

  6. Re:Surge pricing disabled by HornWumpus · · Score: 5, Insightful

    Uber drivers all leave Hell's Kitchen (aka Chelsea) to get surge rates in rest of Manhattan.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  7. Invisible hand of the free market at work by haruchai · · Score: 2, Insightful

    so what's the problem?
    Hey Cohen, tell that cheap bastard Trump you want fantastic, amazing limousine service

    --
    Pain is merely failure leaving the body
  8. Re:Computer Power and Human Reasoning by Anonymous Coward · · Score: 5, Insightful

    Headline should read "Uber Increases Driver Pay to Help Meet Emergency Demand."

  9. Re: Market failure by Anonymous Coward · · Score: 1, Insightful

    You have no idea what market failure or profiteering look like, do you?

  10. Re:This was a market failure by Anonymous Coward · · Score: 2, Insightful

    The higher price is is only fair way to reallocate the scarce resources.

    The higher price may very well have caused people to pool more people into one vehicle or brought more drivers into the area.

    If a central planner had determined that Uber must charge half the normal rate in this, the effect would have been opposite: people could now afford to take a whole vehicle for themselves and it would discourage drivers from moving into the area. The intent of the central planner is good and visible, but his lack knowledge is causing hidden harm (like the typical leftist politician).

  11. Re: This was a market failure by tbird20d · · Score: 4, Insightful

    But you've completely mischaracterized what happened. Uber didn't raise prices to take advantage of a terrible situation. Rather, a terrible situation triggered a surge in demand, to which Uber's algorithms correctly responded. A lot of people suddenly wanted rides, and Uber used it's algorithm to activate more drivers. That's not a market failure, That's the market "magically" solving the problem, efficiently and effectively. Regulation would have interfered with the response, as iikely did Uber's reaction and artificial price clamping. People likely waited much longer for rides than they would have if Uber had just let things play out.

  12. Re: Market failure by samjam · · Score: 5, Insightful

    How would you make the uber drivers go into an area they don't want to go into, if it isn't by offering them more money?? Armed police?

  13. Re:Surge pricing disabled by RightSaidFred99 · · Score: 5, Insightful

    Yeah, why would you, as an Uber driver, work in a much more risky environment if there's no additional pay? You barely make profit as it is and these assholes are whining about paying extra in chaos?

  14. Re:This was a market failure by Tailhook · · Score: 2, Insightful

    The market wasn't efficiently allocating scarce resources.

    It wasn't? Somewhere there is an eager cadre of volunteers standing by to drive their personal vehicles into the aftermath of a terrorist attack while expecting no more than the usual pittance for their trouble?

    No, there is no such thing in my world. Perhaps you live elsewhere and such things exist..... I can't speak to the that. Uber mobilized drivers by providing an incentive. Result; the entitled shitheels that are complaining today had their lilly white First World asses rapidly ferried away. Total success for all involved, whether they appreciate it or not.

    --
    Maw! Fire up the karma burner!
  15. Re: Market failure by skywire · · Score: 5, Insightful

    Allocation of scarce resources by price is not market failure. This is of particular importance during unusual circumstances.

    --
    Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.
  16. ech by matushorvath · · Score: 3, Insightful

    That's just showing a complete lack of understanding how Uber works. In case of emergency like this one, would you rather pay more for your fare, or wait indefinitely because there are not enough drivers? Those are the only two options. I personally would prefer pay more.

    The way of getting more Uber drivers is to pay them more to incentivize them to come to work. If there is a sudden rise in demand, there will be a sudden increase in price.

    This whole discussion is absurd for someone who has lived in a socialist country. If you keep the prices constant no matter what is the demand, it only results in empty shops. You can't cheat the market forces.

  17. Re: Market failure by Anonymous Coward · · Score: 0, Insightful

    How would you make the uber drivers go into an area they don't want to go into, if it isn't by offering them more money?

    Uber could cut into its 'billions of profit' and take a small hit by increasing pay to drivers while not passing the costs to customers. Instead they pass the full surge costs to customers and rake in even more profit because of it. They have chosen the least moral option as Uber does at every opportunity.

    Without Uber you wouldn't have had a ride at all. If you don't like the pricing try waiting for a taxi

    Without Uber you would use a taxi. A taxi service that has fixed rates. I've never lived in NYC but I pass through about once a year. I've never had to wait for a taxi. Hailing a taxi was once on the list of manly things every boy needed to know in order to call himself a man. It takes a minor bit of self-confidence to stick out from a crowd of walkers and say to random drivers 'Hey, come over here'. If not using an app is too difficult for you, then you need to take a serious look at your life.

  18. Re:Volunteer and donate by Anonymous Coward · · Score: 2, Insightful

    Kind of ridiculous for drivers who are scraping by to be offering charity to riders who might be much better off. I guess you could also ask the riders to "donate" but this is getting needlessly complicated. No one criticizes the police for collecting large sums of overtime off of tragedy, despite it being their job to prevent it

  19. Re: Market failure by fluffernutter · · Score: 1, Insightful

    America has gotten full of people spouting bullshit economic dogma.

    FIFY

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  20. Re: This was a market failure by fluffernutter · · Score: 4, Insightful

    This is why the government regulates these services in the first damn place. Because once you step outside of an overall civic transportation solution, you're an opportunist.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  21. Re: Market failure by fche · · Score: 4, Insightful

    "the market trumps basic morality"

    No one says that.
    The market only trumps wishful thinking.

  22. Re: Market failure by ShanghaiBill · · Score: 4, Insightful

    You have no idea what market failure or profiteering look like, do you?

    This is not a "market failure". When supply is constricted, prices should go up so the rides go to those who need them most. There are two choices: higher prices, or some sort of rationing. The higher prices are always better for sellers, and usually better for buyers as well.

  23. How is denying rides better? Proved otherwise by raymorris · · Score: 3, Insightful

    > resulting in outcomes that are actually negative to society

    How exactly is denying people the option of getting a ride better than giving them the option to get a ride for $40? Those are the two choices - you either have a bunch of additional drivers work due to the higher pay, or you have them not work. Or would you FORCE people to drive toward the dangerous area, if you were king of world?

    Let's consider what riders would prefer. Would riders prefer to not have a ride at all (because drivers stay home or drive in safer places), or would they rather pay a rate high enough to get a driver to come? We know that riders would prefer a higher rate than no ride at all, because they did in fact choose pay that rate, when they could have chosen to not get the ride.

  24. Force to wait 5-7 days or pay $20? Hmmm..b by raymorris · · Score: 4, Insightful

    > you find other means to deal with the situation up to and including the national guard.

    The National Guard was ordered deployed to Louisiana on Friday, August 26, 2005. On September 1st, five days later, they arrived at the Super Dome. On September 3rd and 4th, they evacuated the people waiting in the Super Dome.

    Personally, I'd rather pay an extra $20 than wait five to seven days for a ride out.

    The US government is designed to be *fair*. It is not designed to be *fast*. Uber is fast.

  25. Re:Surge pricing disabled by Anonymous Coward · · Score: 0, Insightful

    In NYC we have strict rules governing our private hire vehicles because they're viewed as a necessary good and an extension of our public transportation system. They have to transport anywhere in the city and they have to accept a dispatch to any neighborhood.

    You are literally discussing things that have no applicability in NYC. If people want to do business in NYC and make money off of our roads and our customer base, you adhere to our rules or you can screw off.

    There was literally no additional risk and you have no idea what the fuck you are talking about.

  26. Re: Market failure by Zontar+The+Mindless · · Score: 2, Insightful

    When supply is constricted, prices should go up so the rides go to those who need them most.

    You assume that those with the greatest need also have the most resources? I'll let you explain how that's supposed to work.

    --
    Il n'y a pas de Planet B.
  27. Re: Market failure by just+another+AC · · Score: 4, Insightful

    The OP worded it badly shouldve said "so rides go to those who value them the highest"

    (Un)fortunately you choose to live in a capitalist society. While it is a good system, it has its flaws, and the biggest one is that resources go to those who will pay the most for them. This is just an example of those wonderful words "market forces". Amazingly this is one of the times where everything is working as it should. Unfortunately that is a bad result from a moral viewpoint.

    But devils advocate:
    If they kept normal pricing and that only attracted 1000 drivers, but 2000 people need rides how do you propose to choose who get them? First in will not give any more of an equitable outcome, some of those who need it most will still miss out.
    If surge pricing meant they attracted 1200 drivers to the area, is that not a better solution as only 800 people are left "stranded"

  28. Re: Market failure by ShanghaiBill · · Score: 3, Insightful

    I'll let you explain how that's supposed to work.

    Sure. When there is a shortage, SOMEBODY IS GOING TO LOSE. That is what "shortage" means. So let's consider two scenarios.

    Scenario one (presumably your solution):
    The government imposes price controls.
    Some random people get the rides, mainly those willing to queue the longest.
    Other random people walk home in the rain, or take the bus or train.
    The drivers get screwed out of higher pay.
    No additional drivers are incentivized to get in their cars and offer rides.

    Scenario two (my solution):
    The markets sets the price.
    Rich people and desperate people get the rides.
    Poor people walk home in the rain, or take the bus or train.
    The drivers (who tend to not be wealthy) get higher pay.
    Additional drivers turn off their TV, hop in their cars, and cash in on the bonanza.
    It now turns out, that with the additional drivers, the prices don't go up all that much, and most people get rides after all.

    Both scenarios have losers, but the market scenario has fewer. Poor people lose in both (by either earning less, or paying more), but they do better with market pricing.

    Markets aren't perfect. They are just better than the alternatives.

  29. Re: Market failure by Barsteward · · Score: 4, Insightful

    yes, but Uber's excuse was to raise prices to get more cars on the road fleecing people. Why didn't Uber just lower their cut they take from the drivers if they are so socially aware?

    --
    "The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
  30. Re: Market failure by Curunir_wolf · · Score: 3, Insightful

    the market trumps basic morality

    No, you're completely missing the point. The point is, the market was able to create a moral outcome (lowering the shortage of drivers) by using market incentives (pay drivers more so there will be more drivers).

    Would it be more "moral" to leave the rates alone, allow the shortage of drivers as-is, and have more people standing on the sidewalk unable to get an Uber ride home?

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia