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Uber Accused of Cashing In On Bomb Explosion By Jacking Rates (thesun.co.uk)

After a bomb exploded in Manhattan, leaving 29 injured, people leaving the scene discovered Uber had doubled their fares. An anonymous Slashdot reader quotes The Sun: Traumatized families caught up in the New York bomb blast have accused Uber of cashing in on the tragedy by charging almost double to take them home. Furious passengers have taken to social media to slam the taxi firm in the wake of the blast... Uber reportedly charged between 1.4 and 3 times the standard fare with one city worker saying he had to pay twice as much as usual. Mortgage broker Nick Lalli said: "Just trying to get home from the city and Uber f****** doubled the surge price."
"Demand is off the charts!" the app informed its users, adding "Fares have increased to get more Ubers on the road." Uber soon tweeted that they'd deactivated their surge pricing algorithm for the affected area in Chelsea, "but passengers in other areas of Manhattan said they were still being charged higher than normal fares." One of the affected passengers was Michael Cohen, who is Donald Trump's lawyer, who tweeted that Uber was "taking total advantage of chaos and surcharging passengers 1.4 to 1.8 times." And another Uber user tweeted "I'm disgusted. People are trying to get home safe. Shame on you #DeleteApp."

25 of 428 comments (clear)

  1. yawn by Anonymous Coward · · Score: 3, Insightful

    how many times will the press run this identical story after an incident?

    1. Re:yawn by friedmud · · Score: 3, Insightful

      Exactly.

      I don't understand the problem myself. Without Uber you wouldn't have had a ride at all. If you don't like the pricing try waiting for a taxi or use another service.

      Repeat after me: Uber is NOT run by the government... that's both what makes it good... AND what leads to scenarios like this. You can't have the good (low fares, clean cars, drivers that give a shit) without allowing them to work with the free market (supply / demand).

    2. Re:yawn by RightSaidFred99 · · Score: 5, Insightful

      That's not a free market, that's a PopeRatzo strawman free market. Namely it's one that doesn't and can't exist as it's a fundamental oxymoron.

      I think sane people want a "free market" to the extent possible. The government should only interfere when there's an actual problem and that problem is greatly damaging to society.

      Paying $40 extra to an Uber driver - that's not one of those times. Paying $100k for a $5 drug because of a monopoly granted by the government in the _first place_ probably is.

      So when you hear those evil capitalists carrying on about a free market, don't imagine Anarchy. You'll waste less of people's time deciphering your nonsense.

    3. Re:yawn by AJWM · · Score: 4, Insightful

      If the market was truly free, I could buy that drug for $5 (I don't have cancer), and turn around and sell it somebody with cancer for $50 and a tidy markup for my trouble. And so could anyone else, or they could undercut me and sell it for $25; the company trying to sell it for $100,000 wouldn't get any takers.

      I can't, because the government won't let me. That particular market is not free.

      --
      -- Alastair
    4. Re:yawn by Lumpy · · Score: 4, Insightful

      "Without Uber you wouldn't have had a ride at all."

      or worse! you would have to ride on public transportation with actual poor people!

      Yeah I dont feel bad at all for Uber riders.

      --
      Do not look at laser with remaining good eye.
  2. So..... by JBMcB · · Score: 5, Insightful

    Take a taxi?

    --
    My Other Computer Is A Data General Nova III.
  3. What is wrong with economics? by srwood · · Score: 5, Insightful

    Supply and demand. Market is efficiently allocating scarce resources. Price increase will increase supply providing consumers with more of the scarce resource. It's a thing of beauty really.

  4. Um... by fahrbot-bot · · Score: 5, Insightful

    After a bomb exploded in Manhattan, leaving 29 injured, people leaving the scene discovered Uber had doubled their fares.

    People called an Uber driver *into* a disaster area and/or potential terror/war zone for a ride home and are pissed that the rates went up? Hazard pay people. And private companies w/o public supervision can do whatever they want. If you don't like it, take a taxi or the subway, or fucking walk. First-world problems for sure.

    --
    It must have been something you assimilated. . . .
  5. Gotta love the special snowflakes by Anonymous Coward · · Score: 5, Insightful

    Uber is exploiting people by using them as cheap labor. They need to be forced to pay them a living wage......... except when I need a cheap ride.

  6. Re:Surge pricing disabled by HornWumpus · · Score: 5, Insightful

    Uber drivers all leave Hell's Kitchen (aka Chelsea) to get surge rates in rest of Manhattan.

    --
    John McAfee 'It was like that time I hired that Bangkok prostitute; to do my taxes, while I fucked my accountant'
  7. Re:Computer Power and Human Reasoning by Anonymous Coward · · Score: 5, Insightful

    Headline should read "Uber Increases Driver Pay to Help Meet Emergency Demand."

  8. Re: This was a market failure by tbird20d · · Score: 4, Insightful

    But you've completely mischaracterized what happened. Uber didn't raise prices to take advantage of a terrible situation. Rather, a terrible situation triggered a surge in demand, to which Uber's algorithms correctly responded. A lot of people suddenly wanted rides, and Uber used it's algorithm to activate more drivers. That's not a market failure, That's the market "magically" solving the problem, efficiently and effectively. Regulation would have interfered with the response, as iikely did Uber's reaction and artificial price clamping. People likely waited much longer for rides than they would have if Uber had just let things play out.

  9. Re: Market failure by samjam · · Score: 5, Insightful

    How would you make the uber drivers go into an area they don't want to go into, if it isn't by offering them more money?? Armed police?

  10. Re:Surge pricing disabled by RightSaidFred99 · · Score: 5, Insightful

    Yeah, why would you, as an Uber driver, work in a much more risky environment if there's no additional pay? You barely make profit as it is and these assholes are whining about paying extra in chaos?

  11. Re: Market failure by skywire · · Score: 5, Insightful

    Allocation of scarce resources by price is not market failure. This is of particular importance during unusual circumstances.

    --
    Those who would give up essential liberty to purchase a little temporary safety, deserve neither liberty nor safety.
  12. ech by matushorvath · · Score: 3, Insightful

    That's just showing a complete lack of understanding how Uber works. In case of emergency like this one, would you rather pay more for your fare, or wait indefinitely because there are not enough drivers? Those are the only two options. I personally would prefer pay more.

    The way of getting more Uber drivers is to pay them more to incentivize them to come to work. If there is a sudden rise in demand, there will be a sudden increase in price.

    This whole discussion is absurd for someone who has lived in a socialist country. If you keep the prices constant no matter what is the demand, it only results in empty shops. You can't cheat the market forces.

  13. Re: This was a market failure by fluffernutter · · Score: 4, Insightful

    This is why the government regulates these services in the first damn place. Because once you step outside of an overall civic transportation solution, you're an opportunist.

    --
    Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  14. Re: Market failure by fche · · Score: 4, Insightful

    "the market trumps basic morality"

    No one says that.
    The market only trumps wishful thinking.

  15. Re: Market failure by ShanghaiBill · · Score: 4, Insightful

    You have no idea what market failure or profiteering look like, do you?

    This is not a "market failure". When supply is constricted, prices should go up so the rides go to those who need them most. There are two choices: higher prices, or some sort of rationing. The higher prices are always better for sellers, and usually better for buyers as well.

  16. How is denying rides better? Proved otherwise by raymorris · · Score: 3, Insightful

    > resulting in outcomes that are actually negative to society

    How exactly is denying people the option of getting a ride better than giving them the option to get a ride for $40? Those are the two choices - you either have a bunch of additional drivers work due to the higher pay, or you have them not work. Or would you FORCE people to drive toward the dangerous area, if you were king of world?

    Let's consider what riders would prefer. Would riders prefer to not have a ride at all (because drivers stay home or drive in safer places), or would they rather pay a rate high enough to get a driver to come? We know that riders would prefer a higher rate than no ride at all, because they did in fact choose pay that rate, when they could have chosen to not get the ride.

  17. Force to wait 5-7 days or pay $20? Hmmm..b by raymorris · · Score: 4, Insightful

    > you find other means to deal with the situation up to and including the national guard.

    The National Guard was ordered deployed to Louisiana on Friday, August 26, 2005. On September 1st, five days later, they arrived at the Super Dome. On September 3rd and 4th, they evacuated the people waiting in the Super Dome.

    Personally, I'd rather pay an extra $20 than wait five to seven days for a ride out.

    The US government is designed to be *fair*. It is not designed to be *fast*. Uber is fast.

  18. Re: Market failure by just+another+AC · · Score: 4, Insightful

    The OP worded it badly shouldve said "so rides go to those who value them the highest"

    (Un)fortunately you choose to live in a capitalist society. While it is a good system, it has its flaws, and the biggest one is that resources go to those who will pay the most for them. This is just an example of those wonderful words "market forces". Amazingly this is one of the times where everything is working as it should. Unfortunately that is a bad result from a moral viewpoint.

    But devils advocate:
    If they kept normal pricing and that only attracted 1000 drivers, but 2000 people need rides how do you propose to choose who get them? First in will not give any more of an equitable outcome, some of those who need it most will still miss out.
    If surge pricing meant they attracted 1200 drivers to the area, is that not a better solution as only 800 people are left "stranded"

  19. Re: Market failure by ShanghaiBill · · Score: 3, Insightful

    I'll let you explain how that's supposed to work.

    Sure. When there is a shortage, SOMEBODY IS GOING TO LOSE. That is what "shortage" means. So let's consider two scenarios.

    Scenario one (presumably your solution):
    The government imposes price controls.
    Some random people get the rides, mainly those willing to queue the longest.
    Other random people walk home in the rain, or take the bus or train.
    The drivers get screwed out of higher pay.
    No additional drivers are incentivized to get in their cars and offer rides.

    Scenario two (my solution):
    The markets sets the price.
    Rich people and desperate people get the rides.
    Poor people walk home in the rain, or take the bus or train.
    The drivers (who tend to not be wealthy) get higher pay.
    Additional drivers turn off their TV, hop in their cars, and cash in on the bonanza.
    It now turns out, that with the additional drivers, the prices don't go up all that much, and most people get rides after all.

    Both scenarios have losers, but the market scenario has fewer. Poor people lose in both (by either earning less, or paying more), but they do better with market pricing.

    Markets aren't perfect. They are just better than the alternatives.

  20. Re: Market failure by Barsteward · · Score: 4, Insightful

    yes, but Uber's excuse was to raise prices to get more cars on the road fleecing people. Why didn't Uber just lower their cut they take from the drivers if they are so socially aware?

    --
    "The hands that help are better far than lips that pray." - Robert Ingersoll (1833-1899)
  21. Re: Market failure by Curunir_wolf · · Score: 3, Insightful

    the market trumps basic morality

    No, you're completely missing the point. The point is, the market was able to create a moral outcome (lowering the shortage of drivers) by using market incentives (pay drivers more so there will be more drivers).

    Would it be more "moral" to leave the rates alone, allow the shortage of drivers as-is, and have more people standing on the sidewalk unable to get an Uber ride home?

    --
    "Somebody has to do something. It's just incredibly pathetic it has to be us."
    --- Jerry Garcia