Slashdot Mirror

← Back to Stories (view on slashdot.org)

Higher-End Smartphones Make You Happier, Says JD Power Study (cnet.com)

Posted by BeauHD on from the satisfaction-guaranteed dept.

A new J.D. Power study published Thursday found that users who pay more for their smartphones report higher satisfaction than those who pay less for their smartphones. The study also found that among ATT and Sprint customers, Samsung phones ranked highest in overall satisfaction, while T-Mobile and Verizon customers preferred Apple iPhones. Jessica Dolcourt via CNET writes about the other conclusions made by the J.D. Power study: - Customers of ATT, Sprint, T-Mobile and Verizon (full-service carriers) report more satisfaction than customers on Boost Mobile, Cricket, MetroPCS and Virgin Mobile (co-contract carriers).
- Full-service customers pay an average of $361 for their phones compared with prepaid customers' $137 average.
-Customers who pay more for their phones report higher satisfaction.
- This is likely because high-cost phones perform better. (Editor's note: no duh)

8 of 126 comments (clear)

  1. $5k hookers make you happier than $5 crackwhores by Anonymous Coward · · Score: 5, Funny

    ..more News at 11, dont go anywhere elsee now.

  2. Or... by squiggleslash · · Score: 5, Interesting

    ...maybe it's because people who buy $600 phones tend to have more money (and less worries) than people who buy $50 devices.

    I'll be honest, the most expensive modern smartphone I bought was a Galaxy Nexus. It definitely didn't make me happier; the quirks and horrible UI actually made me switch to a flip phone in an effort to regain my sanity.

    --
    You are not alone. This is not normal. None of this is normal.
    1. Re:Or... by frovingslosh · · Score: 4, Insightful

      Maybe it is because people who pay $700 for their phone and then see someone else who got a phone for under $100 are damn well determined to justify their choice. Even if it has an Intel chip in it rather than a Qualcomm chip.

      --
      I'm an American. I love this country and the freedoms that we used to have.
  3. A well known psychological bias by GuB-42 · · Score: 4, Insightful

    I don't know the name of this bias but when someone invests a lot in something, he will tend to convince himself that he made the right choice.
    That's how audiophiles will clearly notice the effect of their $1000+ cables and will consider it money well spent whereas the one who used zip chord will probably be less satisfied, even though he paid 100x less for the same objective result.

    1. Re:A well known psychological bias by QRDeNameland · · Score: 4, Informative

      Choice-supportive bias

      --
      Momentarily, the need for the construction of new light will no longer exist.
  4. Re:$5k hookers make you happier than $5 crackwhore by Anonymous Coward · · Score: 5, Informative

    People who drive a Ferrari or Porsche generally live healthier overall and have a substantially better quality of life. They also have larger homes in general.

    We should abandon Obamacare and give everyone a Ferrari.

    Also, give one to everyone in Japan - that should increase the size of their houses.

  5. Scientific proof by Laxator2 · · Score: 5, Funny

    There is an old example of how scientific proof can be obtained for the conclusion that you actually want.

    A scientist puts a flea on the table and shouts at it:

    "Jump!"

    And the flea jumps.
    Then the scientist carefully cuts off the flea's legs, puts it back on the table and shouts:

    "Jump!"

    And the flea does not jump.
    After this, the scientist happily writes down on his notebook:

    "After it lost its legs, the flea cannot hear anymore."

  6. Re:$5k hookers make you happier than $5 crackwhore by pnutjam · · Score: 4, Insightful

    If the carrier doesn't sell it, most consumer don't know it exists.

    --
    Cheap storage VM.