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Seoul Considers Messaging Ban After Work Hours (thestack.com)

An anonymous reader writes: The city legislature of Seoul, South Korea, is considering implementing a law that would ban after work messaging to employees, in an effort to reduce work-related stress among employees. Members of the Seoul Metropolitan Council proposed a revision to a public ordinance that would ban after-work messaging to employees of the city's government. The new rule is an attempt to guarantee employees the right to restand states that employee privacy must not be subject to employer contact outside of work hours. If passed, it would ban managers from contacting public sector employees after work hours through phone calls, text messaging, or social networking. Kim Kwang-soo, one of the councilors who submitted the ordinance revision, said that the Seoul Metropolitan Government (SMG) must guarantee the rights of city workers by protecting them from undue stress. He said, "Of course SMG officials must always be prepared for the needs of citizens, but many of them are working under conditions that infringe on their right to rest."

76 comments

  1. Need to be passed for Private sector as well by ghoul · · Score: 3, Insightful

    The always on culture means that basically you are never really on just stuck in a state between on and off and it leads to dumb decisions - Apple's Macbook design team is a prime example

    --
    **Life is too short to be serious**
    1. Re: Need to be passed for Private sector as well by Anonymous Coward · · Score: 0

      TIL Bloomberg isn't US media.

    2. Re:Need to be passed for Private sector as well by phantomfive · · Score: 3, Funny

      I think Apple's problem is that a lot of the really good people left after the iPhone was released (or they died, I guess). Around 2010 I started to notice that the quality of lower-level library code had dropped. Then a couple years later, the quality of tools like xcode dropped. Now the quality problem is obvious even in the Keynote speeches.

      --
      "First they came for the slanderers and i said nothing."
    3. Re: Need to be passed for Private sector as well by phantomfive · · Score: 1

      On various forums South Korean members are talking about a full blown authoritarian cult of feminists controlling the entire country.

      That sounds realistic. It's even on forums.

      --
      "First they came for the slanderers and i said nothing."
    4. Re: Need to be passed for Private sector as well by alvinrod · · Score: 1

      Indeed. This doesn't even begin to pass the smell test. I'll surely believe the Korean government is corrupt and is heavily influenced from the outside. Look into some of the charges leveraged against Samsung's chairman several years back and what came of that.

      However an authoritarian cult of feminists is just beyond stupid. If someone told me the U.S. government was corrupt or involved in some shady practices, I'd believe it, but if they started telling me it was being run by a cult of lizard people or something like that, I'd probably start looking for an exit, or a popcorn vendor depending on my mood and the lunacy involved.

  2. grammar problems everywhere by Anonymous Coward · · Score: 0

    The title and summary are nearly impossible to read and understand, holy cow.

    1. Re:grammar problems everywhere by Joce640k · · Score: 1

      They were translated from Korean (in a hurry because the office was closing).

      --
      No sig today...
    2. Re:grammar problems everywhere by ShanghaiBill · · Score: 2

      The title and summary are nearly impossible to read and understand, holy cow.

      It seems unambiguous to me: "Seoul Considers Messaging Ban After Work Hours" means that the citizens of Seoul got together after work (maybe in a bar) to consider a messaging ban.

    3. Re:grammar problems everywhere by Anonymous Coward · · Score: 1
      The problem is you have to read it several times to fully understand it.

      Seoul

      Ok.

      Seoul Considers

      With you so far.

      Seoul Considers Messaging

      Mmhmm.

      Seoul Considers Messaging Ban

      Right.

      Seoul Considers Messaging Ban After

      After? So something happened?

      Seoul Considers Messaging Ban After Work

      Something happened at a work place?

      Seoul Considers Messaging Ban After Work Hours

      ...what? Ok, trying again.

      Seoul Considers Messaging

      Maybe Seoul is considering messaging someone/someones?

      Ban After Work Hours

      Who or what is "ban after work hours"? That doesn't make any sense either. Try number 3!

      Seoul Considers

      ...

      Messaging Ban

      ...

      After Work Hours

      ...! Bingo! That's it! Now, if only they had instead said "Seoul Considers Ban On After Work Messaging", we wouldn't have had to read the headline 3 times to understand what they were trying to say. Or, if they are really fixated on using those particular seven words, "Seoul Considers After Work Hours Messaging Ban".

  3. Headline sense make not total by EvilSS · · Score: 0, Troll

    Is there an ongoing contest to come up with the worst headline on /. ?

    --
    I browse on +1 so AC's need not respond, I won't see it.
    1. Re: Headline sense make not total by cthulhu11 · · Score: 1

      It's a low bar. Like any summary that includes "could".

    2. Re:Headline sense make not total by EvilSS · · Score: 1

      Apparently they weren't too busy to go downmod everyone criticizing their incoherent headlines though.

      --
      I browse on +1 so AC's need not respond, I won't see it.
  4. Editors by Anonymous Coward · · Score: 0

    Honestly, is it too much to ask you to reword the title so it actually makes sense?

    1. Re:Editors by wkwilley2 · · Score: 1

      It will never help. Msmash is just manish in disguise.

      --
      Have you ever fallen asleep at the keybhanusdiog?
    2. Re:Editors by Hognoxious · · Score: 1

      I wonder if he accidentally deleted his account and tried to recreate it with the original name.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  5. ninja edit by Anonymous Coward · · Score: 0

    "Seoul Considers Messaging Ban After Work Messaging To Employees"

    glad you caught that one early guys

    1. Re:ninja edit by Oswald+McWeany · · Score: 0

      How about: Messaging Seoul considers messaging ban after messaging work messaging to messaging employees.

      Enough to make Smurfs say "What the Smurf".

      --
      "That's the way to do it" - Punch
  6. Discourage, don't ban by Tablizer · · Score: 1

    Outright bans are too ham-handed. What about a yearly limit or stepped tax or an hour's worth of overtime pay per message as a discouragement.

    1. Re:Discourage, don't ban by gmack · · Score: 2

      This won't fix the problem. I have this problem now where my employer expects to on every other weekend be "available for on call" where I get paid per hour worked where someone calls me. The downside of this is that I have to be A: Somewhere I have cell phone reception. B: Within 30 mins of a computer I can VPN to the office with at any given time. Those two restrictions mean that I must restrict my movements during on call hours so I don't feel like it's actually time off but most of the time I am not compensated for that. It is an ongoing point of disagreement with my employer.

    2. Re:Discourage, don't ban by Tablizer · · Score: 3, Interesting

      Perhaps consider leaving. Jerks be jerks.

      If you otherwise like the work and company, then perhaps you can write up a nice diplomatic and complementing letter explaining that you otherwise enjoy working there, but that your "home tether" requirement is not being fairly compensated in your opinion, because it limits your off-work choices.

    3. Re:Discourage, don't ban by ruir · · Score: 2

      Being on call, means being paid because of said restrictions. Receiving a call means receiving at least 3 hours pay on top of that, to discourage pointless or rushed calls (where can I find x or y, where can i find the keys for z). If there are no fair rules, it sucks.

    4. Re:Discourage, don't ban by gmack · · Score: 1

      We are well past that point. Right now I'm waiting to hear back about some applications.

    5. Re:Discourage, don't ban by Grishnakh · · Score: 1

      Since it sounds like you're already interviewing for other jobs, the solution is pretty simple: ignore the on-call stuff and do whatever you'd normally do. If they're able to reach you and you can help, fine (you apparently get extra pay for this). Otherwise, oh well... "sorry!". What are they going to do, fire you for a mistake? (Or rather, a "mistake".)

      Remember, it's always works better to beg forgiveness than to ask for permission.

    6. Re:Discourage, don't ban by Woldscum · · Score: 1

      This is a Korean cultural issue. Every employe stays at work until the boss leaves. Period. Sit at your desk and stare at your computer screen until the boss leaves. If the boss decides at 10 pm to have a dinner and drinks for 3 hours you MUST go. You are still expected to be at work at 7 am.

    7. Re:Discourage, don't ban by ghoul · · Score: 1

      Its not so clear cut. When I was a boss there were a lot of young bachelors with nothing to do at home who would stay late to surf the net, play games or whatever. If by chance I was working late to catch up on some things they would all stay . By the time I am leaving I know they are not going to get food at their paying guest locations and with their low starting salaries eating out is a dent in their savings. So I would take them along for dinner. Never 3 hours but dinner at a sit down restaurant easily takes 2 hours. And I too had to be in office at 8 AM so not something I like doing but the time spent socializing with the juniors meant when we are on a crunch project and I need them to put in extra hours they are open to it.

      --
      **Life is too short to be serious**
    8. Re: Discourage, don't ban by cthulhu11 · · Score: 1

      Welcome to the word of 24x7 services. If you want them to work more than 40 hours a week, somebody is going to have to be on-call. Many companies compensate in one way or another. Some consider flex/comp time and the pay/benefits of a salaried position with 401k match and yearly bonus to cover the occasional inconvenience. Either grow up and do your job, or get into a field that doesn't require on-call duty. See if it pays as much.

    9. Re: Discourage, don't ban by cthulhu11 · · Score: 1

      Mine is $100/wk for being on-call. If invoked, converts in $250 increments based on how many hours. I got a 30min call last Memorial Day which got me $750 for doing my job. Could be worse.

  7. What about Emergencies? by Edweirdo · · Score: 1

    I'm contacted outside work hours because our business needs to operate during those hours and if there is a problem, someone has to take care of it. This idea is completely bonkers.

    --
    Life is too short and too important to { take seriously | use windows }.
    1. Re:What about Emergencies? by Anonymous Coward · · Score: 0

      maybe the management should have some additional people on staff to cover the other hours?

    2. Re:What about Emergencies? by Anonymous Coward · · Score: 0

      If my company doesn't want to employ shifts so that people can be on hand in case of an emergency, then I suppose I can be on call 24x7, if they triple my salary to remunerate me for my time.

    3. Re:What about Emergencies? by Nidi62 · · Score: 2

      If my company doesn't want to employ shifts so that people can be on hand in case of an emergency, then I suppose I can be on call 24x7, if they triple my salary to remunerate me for my time.

      An emergency is by definition an extreme event that happens very rarely. Any company that pays 2nd or 3rd shifts just to have people on hand in case of an emergency is wasting money. If there is an emergency outside normal working hours you bring in your staff and pay them the appropriate amount of overtime. Now, if calling people in outside working hours is a regular occurrence for a company then that company needs to look into shifts, either as regular working hours or rotating on call shifts with appropriate compensation when you are on call.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    4. Re:What about Emergencies? by Joe_Dragon · · Score: 1

      well then clock in and take care of that Emergencies. Is your work place is to cheap to have a night shift or pay ot?

    5. Re:What about Emergencies? by Opportunist · · Score: 1

      There is actually such a thing, called "on standby". It means people who know they might be called in, and get compensated for that. We have that, too, but it's certainly NOT one single guy doing that for 365 days a year. Why? Because it's a burnout waiting to happen.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    6. Re: What about Emergencies? by Anonymous Coward · · Score: 1

      It's reasonable to call people in for emergencies, but the appropriate ways are either to pay people for on call time and contractually require attendance, or allow someone to refuse a call, and compensate them in some way if the do answer it (time, money, promotion or whatever). Otherwise people can feel aggrieved and your best people are likely to be the first to go meaning increasing disasters and burning out those that remain.

    7. Re:What about Emergencies? by RavenLrD20k · · Score: 2

      The way my company does it for my team is we have a rotation where we each cycle on-call for 2 weeks where we're expected to remain within signal range of a cell tower and within 30 minutes of either being able to login to the VPN or travel to the office itself. As compensation, we get paid $25 / day (in addition to our regular salary) just for holding onto the phone... and then if there's ever an issue off-hours we get paid for the time taken to solve the issue. If it's one of those things where we just need to kick off a normally automated task and review the output of that task to see if it ran, we are allowed to log the entire time it took for the task to run in 1 hr intervals. As an example, we get alerted that a task didn't run for whatever reason. We can login, log our start time, kick off the task and set up whatever alert needs to be created to let us know it's completed, and logoff (note: we do not log the end time yet). If we get the alert 10 minutes later that the task completed, we login again; check the results; log our end time if the results look good, and logoff knowing we're getting paid for a full hour extra. If the task runs for 3hrs and 1 minute...we get paid for 4 hours.

      This method has helped to keep the team morale high, and while we dread having the phone, we take comfort in knowing that the rotation will take about a quarter to quarter and a half to get back around to us again after we complete our round, and we'll get bonus pay that makes it more than worth it.

      Though I like this package very much (for obvious reasons) it does go way above my expectations. Whenever I interview for a company I always ask if on-call will be a requirement and what their compensation is. If they don't at least pay extra for the periods when you're expected to carry the oc phone it's an automatic walk... the level of compensation given for when an event actually occurs is negotiable but I will usually require some kind of time-based comp. If they want to say they'll pay me an extra hour a day just for being on call and that serves as a credit towards any events that may occur that day..fine, I'll go with that. I suppose it could kinda screw me if something happens at 23:01 and it takes me until 00:57 to get it sorted, but events should be happening so infrequently that such a thing shouldn't be a heavy inconvenience.

    8. Re: What about Emergencies? by Nidi62 · · Score: 1

      Ideally your best people should have a stake in the smooth operation of your company and will realize that if they are being called in it is for a reason and they trust that the company will fairly compensate them; usually there is an understanding and/or formal policy involving compensation in the form of overtime and/or comp time, and if the circumstances require, management might even arrange for food and/or lodging. If these things don't exist then the company has a problem anyway, as there should be already under. If you have reasonable compensation policies and your people still push back on coming in then it either happens way too often or they have a way too inflated sense of worth and will probably be jumping ship from you soon anyway.

      --
      The only thing necessary for evil to triumph is for it to be pitted against a slightly greater evil
    9. Re:What about Emergencies? by ghoul · · Score: 1

      We have a simple solution to this . We have IT support both in US and India. If something goes down call the guys who are in their workday. For weekends (which is Friday Evening US time to Sunday Evening as by then India team is in office) we rotate the oncall duty and the person oncall for 12 hrs gets to take an extra 4 hours off as extra PTO.

      --
      **Life is too short to be serious**
    10. Re:What about Emergencies? by PrimaryConsult · · Score: 1

      I was a 24/7/365 standby for two companies, and loved it. In aggregate total it was for 7 years, no burnout.

      One was my fresh out of college job at a small networking company for what would today be a low 40s salary but nothing for on call. However I was only required to be in the office for 8 hours a week and they were hours of my choosing as long as it was consistent. I didn't even need to be "working" except to finish all of the things that needed to be done, as I had no co workers either (so naturally I automated 90% of my job). Outside of those 8 hours if nothing broke I could do anything I want*... as long as I was within 30 minutes of the location I was assigned to keep online. At all times. Whenever I went out of town the on call tasks would fall to an intern who was usually grateful for the extra hours. I saved up a ton of money because I couldn't go anywhere. and it was still the most exciting and genuinely fun job I have ever had.
      *Except when they'd send me out of town for 2-3 60 hour weeks of mostly manual labor per year, installing new networks. That sucked donkey balls.

      Second was the better gig. They paid 1 hour straight time for every 5 hours standing by. Minimum 3 hours pay if I was actually called in. I could have pawned off the on call time if I wanted to but I was regularly pulling in bigger paychecks than management, so I volunteered for all shifts except my vacations. Once again saved a ton of money by not going anywhere, while also earning a ton of money. Less stressful than a wall street banker.

  8. South Korea? by Anonymous Coward · · Score: 0

    Wait, isn't that the country with the "8 Goddesses"?

  9. In South Korea, business locks YOU up at night. by Pseudonymous+Powers · · Score: 4, Funny

    The city legislature of Seoul, South Korea, is considering implementing a law that would ban after work messaging to employees...

    It's about time. What a chaebol's employees choose to do between 2 and 6 AM is their own damn business.

    1. Re:In South Korea, business locks YOU up at night. by Anonymous Coward · · Score: 0

      Did you even read the summary? This does not apply to any chaebol. The city decided not to contact their own employees after work hours.

      Philipp

  10. 2nd and 3rd shifts? by zerofoo · · Score: 4, Insightful

    If you are a 24/7 shop then you should have adequate staffing for 2nd and 3rd shifts.

    If your business requires 24/7 attention and you have not staffed for that - your business will probably not survive. Emergencies can happen at any time. It is not reasonable to expect that your key staff never take a day off or a sick day. Why would you expect that they be available at all times?

    1. Re:2nd and 3rd shifts? by networkBoy · · Score: 1

      Well, what if OP is simply the most qualified and there is a 2nd/3rd shift that handles ops.
      Shit happens, and sometimes you need your *best* people to handle it.

      Now: That should be rarer than a blue moon, and the problem is when that kind of thing happens too often; a common problem.

      As to the article, what if my boss and I are personal friends as well?
      The way TFS reads, that friendship would be damaged.
      I would hope that the law stated "business or employment related contact".
      -nb

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    2. Re:2nd and 3rd shifts? by Anonymous Coward · · Score: 0

      Shit happens, and sometimes your "best" people aren't available. Professionals recognize and plan for those events.

      Nevermind that "best" typically means "friends with the boss."

    3. Re: 2nd and 3rd shifts? by Anonymous Coward · · Score: 0

      If your boss is expecting you to be on call all the time there's something wrong with the friendship already.

    4. Re:2nd and 3rd shifts? by Anonymous Coward · · Score: 0

      Or you could be like other businesses that barely staff for one shift, let alone the 2nd or 3rd.

      Why do the job with N people when you can do it with N-1 (if everyone works a little harder)?

    5. Re:2nd and 3rd shifts? by ShanghaiBill · · Score: 2

      If you are a 24/7 shop then you should have adequate staffing for 2nd and 3rd shifts.

      We have a server problem maybe a couple times a year. It is absurd to staff up for 24/7/365 just to handle one or two hours of actual work annually. So occasionally I get a call. I fix the problem. That is part of my job.

    6. Re:2nd and 3rd shifts? by Grishnakh · · Score: 2

      And what happens if you're on vacation in a national park away from cellular signals? Or you're in a theater and your phone is off? If the business can't survive that, and can't pay for someone to be available at these times, then they have no business operating.

  11. they just need a happy ending by Anonymous Coward · · Score: 0

    As a licensed message therapist, I recommend a happy ending message to relieve stress and promote healthy back alignment.

  12. How do you get extra work? by Nogrial · · Score: 1

    How are they suppose to hire people, if they can't contact people "after hours". Or what about if they need to call someone in to work more hours?

    1. Re:How do you get extra work? by tlhIngan · · Score: 1

      How are they suppose to hire people, if they can't contact people "after hours". Or what about if they need to call someone in to work more hours?

      Then presumably you get in contact with them before they knock off for the night. Or you declare them to be "working" then send the message. The latter will likely mean you'll be working OT and getting time and a half or double time, so in that case, you'd want to make sure your message is damned important.

      The goal of the ban is to avoid "free" messaging during off time - if you get a message, it either can wait until tomorrow when said employee reports for their shift, or it must be handled immediately which means they must get compensated for their time. No sending a message and hoping the employee checks their phone over dinner and spends 15 minutes composing a reply for no compensation.

  13. right to restand - missing space? by Anonymous Coward · · Score: 0

    "right to rest and"???

    1. Re:right to restand - missing space? by Hognoxious · · Score: 1

      I thought it meant that states kept falling over and people were obliged to leave them lying there.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  14. will be removed in Trans-Pacific Partnership lawsu by Joe_Dragon · · Score: 1

    will be removed in Trans-Pacific Partnership lawsuit in a Investor-state dispute settlement as it's bad for business.

  15. What are 'work hours' by rossdee · · Score: 1

    wpuldn't that depend on which shift you were on?

  16. Massages? by crashumbc · · Score: 1

    I read that as "after work massages.."

    I couldn't figure out why massages would increase stress...

    It's been a long week, I'll see myself out.

  17. Alternative by hipp5 · · Score: 5, Interesting

    I spent a few years working for a Canadian municipality. Work COULD contact you after hours, but you were getting paid OT (with a minimum for hour much time you got to claim, even if the actual work was only 30 seconds). If you actually got called back into work you got to claim a minimum of 4 hours (at time and a half, so really 6 hours) even if it was only 15 minutes of work. This setup allowed our workplace to deal with emergencies, but the high cost to the employer made sure it was only used for mission-critical things.

    1. Re:Alternative by Anonymous Coward · · Score: 0

      Being on call fucking sucks and is not worth the money or the OT.

      Imagine a 20 minute SLA for even Sev 3 issues, that means you need to be within 20 minutes of a working VPN, if all you do is sit around the house when you aren't in the office not such a bad thing, but if have a life it becomes a massive ball and chain.

      The last place where I had to be in the "on call" rotation started to let people go to the point where I was the only "on call" person for an app that had a 24/7 uptime SLA with the provincial gov't. I don't have a vehicle or anything like that and I became a virtual prisoner thanks to the paranoia that the pager would go off and I would somehow have to race to get either to the office or my house (whichever was closest) to meet the SLA and triage the issue

      I don't think I had a full nights sleep for months, I'd keep waking up thinking I heard the pager. Then I'd get paranoid about going to the movies or out to dinner or to a hockey game.

      Being on call ground on me to the point where I quit that job and went somewhere else, sure I had extra pocket money thanks to the compensation / overtime but it was NO compensation for the life it sucked out of me

      I developed what the doctor called PTSD like symptoms and a mild case of agoraphobia thanks to how it fucked with my head. Maybe other people could deal with it but I know I can't.

      Never again.

    2. Re:Alternative by Anonymous Coward · · Score: 0

      Definitely not Ontario, or you were getting above the minimum.

      Ontario doesn't require any pay for on call work. Ever.

      Did I mention you don't get breaks or lunch, and you don't get time off between shifts, nor any rest periods? It is technically legal to require 168 hours a week of work (167/169 hours when the clocks shift).

      Now, most companies do better than this, but IT workers in Ontario are covered by a lot of exceptions to standard labour law. I figured it was similar in other provinces.

      https://www.labour.gov.on.ca/english/es/tools/srt/coverage_government_it.php

      (Select government/white collar/professional, then information technology).

      So, for American IT employees thinking Canada is great... you might want to look up the labour code for the province you'd like to work in. You may find it is actually worse up here for minimum protections.

    3. Re:Alternative by Anonymous Coward · · Score: 1

      Yup, I work for the US federal gov, it's actually criminal to not put in overtime if you are responding to stuff outside of work hours and you round up the time. The law is in place so if you get managers trying shit like that you pay the employees, and if the budget doesn't exist for that, they get to blame the manager for it and throw them in jail and make them pay for it. Not exactly enforced much, but they will do it if you start suing for unpaid overtime.

    4. Re:Alternative by alvinrod · · Score: 2

      It sounds like you did the intelligent thing and quit. If you're the only person on call, it's time to immediately ask for a raise. Odds are the company can't afford to lose the last person who can deal with problems so your value as an employee has gone up immensely. If they don't recognize that, you should probably leave because you're no dealing with people with reasoning capabilities and they'll just keep making unreasonable demands of you as time goes on.

  18. Re:will be removed in Trans-Pacific Partnership la by Anonymous Coward · · Score: 0

    Did you even read the summary? This does not apply to employees of businesses. The city decided not to contact their own employees after work hours. How would the Trans-Pacific Partnership be used to force the city to contact its employees?

    Philipp

  19. a good choice by Gravis+Zero · · Score: 1

    If a business needs to be active 24/7 then they should be paying to make that happen. Employees aren't the property of corporations.

    --
    Anons need not reply. Questions end with a question mark.
  20. How the fuck is this an issue? by Opportunist · · Score: 1

    If you want me 24/7, you pay me 24/7. Else my phone is off the moment my workday's over. You get what you pay for. Pay more, get more.

    Damn freeloaders.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  21. Downtime is a reasonable expectation by ErichTheRed · · Score: 1

    I don't work in a job where I need to be on call anymore, but I have in the past. It sucks, especially one place where they offshored all the systems monitoring to some company that was literally just passing through alerts that could be taken care of during working hours. More frequently, I do see employers who feel they can expect 24/7 coverage from their IT staff without paying for it. Given Korean work culture, I can only imagine how much worse the pressure is on keeping people working all the time.

    If something is that much of an emergency if it fails, a second and third shift skeleton crew should exist and defined procedures should be in place to mitigate issues. Companies don't want to pay for that and feel like they can lean on their employees. I've done off hours support in the past and have little problem with it if I'm compensated for it either in time off or overtime pay. I just don't think workers should be bullied into giving away their personal time for free. I highly doubt MasterCard or American Express just shuts off the lights in their data centers at 5 PM and says "Oh, Bob has a pager, he can fix it."

    Companies have to do a realistic analysis of costs for downtime, and if they're too high, the skeleton crew wins out. That, or maybe whatever phone app they're creating is not mission-critical if it fails in the middle of the night,

  22. Rotating pager by phorm · · Score: 3, Informative

    And so long as you're either not *expected* to be permanently available, that's not a problem. The issue is that some companies do not have staff/compensation for a 24/7/365 availability, but expect that their regular staff be available outside work hours as such. That means if you're in a movie, at the pool, on the road, drinking, etc and the server goes down for several hours, you get written up for it or even fired. It's extremely detrimental to the social lives and well-being of IT workers.

    It doesn't mean that they need to have extra staff just for the off-hours. A common way in many industries is to have an adequately staffed department for the daylight hours, and then a rotating daily/weekly "pager" for the off-hours. The person with the pager is expected to be available and respond within a reasonable time. This isn't just an IT solution. I have relatives that work in various industries that offer "disaster recovery" services (think: broken furnace, floods, etc) that also do on-call pager duty.

    The problem there again is that this role is in many companies uncompensated. That essentially means employees are "on-the-clock" for free, as they are not able to carry on with their normal lives outside work.

    It's fine if you're on pager, properly compensated for such, and not given an unreasonable amount of on-call time outside regular hours. The problem is that *many* companies are cheap and don't do it that way, putting all the onus on the employee. It is *NOT* an unreasonable expense to compensate your employees for giving up *their* personal lives/time, that's a cost of doing business. If you can't afford it, you shouldn't be doing business.

  23. Not sure I'd like this... by wicka_wicka · · Score: 1

    Wouldn't this just result in replacing on-call rotations with shift rotations? Like, if you can't call me for a 2am emergency, doesn't that mean a representative from my group needs to be in the office at all times? That sounds awful.

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    1. Re:Not sure I'd like this... by ghoul · · Score: 1

      You could put a center each in Singapore, Israel and US west Coast. With the time overlaps the amount of time someone outside their work hours would need to take a call is minuscule

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      **Life is too short to be serious**
    2. Re:Not sure I'd like this... by Hognoxious · · Score: 1

      But that would cost more. The management would get sued by the shareholders!

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      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  24. But... by jdavidb · · Score: 1

    The city legislature of Seoul, South Korea, is considering implementing a law that would ban after work messaging to employees

    What would you do if you needed something done after hours and were willing to pay for it, though?

  25. No wonder Kim Jong B Illin' like a Villain, b Sext by Provocateur · · Score: 1

    Was North Korea messaging their government workers after office hours? That might explain a lot. Not a whole lot; still, quite a lot.

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    WARNING: Smartphones have side effects--most of them undocumented.