Family Sues Amazon After Counterfeit Hoverboard Catches Fire, Destroys Home (wtsp.com)
Three weeks after unboxing a hoverboard, it burst into flames. But is Amazon partly to blame?
tripleevenfall quotes The Tennessean:
A Nashville family whose $1 million home was destroyed earlier this year in a fire caused by a hoverboard toy is suing Amazon saying the retail giant knowingly sold a dangerous product...
The lawsuit says the seller of the hoverboard listed online, "W-Deals," is a sham organization that is registered to an apartment in New York City that has not responded to requests from lawyers in the case. It alleges the family was sold a counterfeit product from China instead of a brand with a Samsung lithium ion battery they believed they were buying from Amazon . It says Tennessee product liability law holds a seller responsible if the manufacturer cannot be found.
I'm not sure that's really an improvement...??
I'd hope they drop out of the 3rd party seller program. I've made it a point to not buy from 3rd party sellers after problems dealing with them in the past.
For damages, sure, but maybe they wanted the genuine *Samsung* battery so they could burn their entire neighbourhood to the ground, but instead got a cheap knock-off and only their house got toasted and are suing for misrepresentation?
Could be worse, at least they didn't get the oblig. bobcat...
UNIX? They're not even circumcised! Savages!
Insurance companies fight you tooth and nail, often for years. Especially on a big payout like a burnt down house. Every year they delay inflation bites into the payout and you get more desperate to take whatever they'll give.
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Since Amazon opened their platform to third parties, Amazon is almost certainly providing "material assistance" (or whatever the proper legal phrase is) to those sellers. Without Amazon, it is far less likely buyers would've had access to that seller.
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China has a long history of selling dangerous products. From poisonous pet food to exploding electronics. When confronted, the Chinese government's response is "what a shame, we'll do something". The "something" is to rename the company and do it all over again.
Why the fuck does China have most favored nation trade status?
-- Will program for bandwidth
Amazon lists it on their storefront. Amazon handles the financial transaction. Amazon profits off of each sale. Amazon often ships the thing out to you even if it's a third party. Amazon is supposed to vet the 3rd parties they work with. Amazon is on the hook.
Depends on who is on the bill of sale. If I see "Amazon.com" on my credit card statement, Amazon sold it to me. In Craigslist case, CL is not selling anything through their site, they're just listing. E-Bay is a bidding site that also makes it clear who you are actually purchasing from but depending on how they handle the sales, E-Bay COULD be on the hook. Amazon will handle all sales for sellers including warehousing and shipping, Amazon is a store just as much as Wal-Mart is.
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1) They sneak in 3rd party resellers. Lots of other sites allow 3rd party resellers - Newegg, Sears (almost entirely 3rd party), eBay, etc. For the most part, they make it damn obvious you're buying from a 3rd party, not from the site itself. Most of them even let you exclude 3rd party sellers with a single click. Amazon shows the seller name in easily-missed text in the middle of the product listing - very easy to miss. It's easier if you have Prime, as many 3rd parties don't support Prime. So you'll search for a product, click on one listed with Prime shipping, and when you go to put it in your cart you notice it doesn't have Prime shipping because Amazon has silently substituted a 3rd party seller. And I haven't been able to find an option on Amazon to exclude 3rd parties.
2) Contamination of their supply chain. This is based on hearsay, although my personal experience seems to support it. Have you noticed the "Sold by xxx and shipped by Amazon" tags on some products? The way that works is the 3rd party seller sends their inventory to Amazon. Amazon stores it in their warehouse, and when you buy from that seller, Amazon ships it for them. The problem is Amazon seems to co-mingle 3rd party inventory with their own. So if you order a SD card, Amazon's computers grab the nearest available SD card whether it be from Amazon's inventory or a 3rd party's inventory. Your go through the effort of making sure you're buying the SD card with Amazon as the seller to try to get a genuine one, and you still end up getting a fake sent to Amazon by ConterfeitsRUs. I've basically given up buying commonly counterfeited items like flash drives from Amazon. I pay the extra to get them from a local retailer whose supply chain hasn't been contaminated this way.
So they should have to invest $20k just to protect themselves from faulty products? I've never seen a home with sprinklers.
Not just faulty consumer products, but cooking fires (most common cause of home fires), faulty heating equipment (tied with cooking fires for fire related fatalities), electrical and lighting faults, intentionally set fires, and smoking related fires. If you're buying a million dollar 4,000 square foot house, why wouldn't you make a safety improvement that's shown to save lives (and can safe the structure itself, but that's a lesser concern). If you care about your family's safety, go above and beyond fire codes. I bet the granite countertops in the kitchen in that house cost more than it would have cost to put in sprinklers.
I've seen many homes with fire sprinklers, my state requires them in new construction and I've known people that retrofitted them (usually with a new home purchase in combination with electrical upgrades since the sprinkler system itself is only about half the cost of the retrofit, the other half is drywall repairs).
This family didn't even have linked smoke detectors throughout the house, which led to a delay in evacuation:
Both children initially confused the sounds of the blaze for someone breaking into the home. They thought they heard arguing, according to their parents, but were confused by the sounds of their pets and the vocal warnings of the downstairs fire alarms.
In my home every smoke detector is linked (through hardwire and/or RF links) and every one alerts at the same time -- everyone in the family knows that if they hear them go off to leave the house *immediately*. 2nd floor bedrooms both have escape ladders. Oh, and the house has a sprinkler system, which was one of the things I looked for when buying. And yes, we do yearly fire drills.
It may seem like over the top paranoia, but my brother lost his house to a fire caused by a furnace fault, he and his family all got out (he and his wife had to go out the 2nd floor window, fortunately the kids rooms were on the first floor and they escaped through a window), but the speed with which it went up made me realize that it's true what they say about fires - every second counts. By the time the fire department got there (about 7 minutes after they were called), the home was fully engulfed and was a total loss. Spending time debating whether or not that sound you hear is really the smoke detector can make a significant difference in getting out safely. Fire is the 3rd leading cause of death in the home (after falls and poisoning).
They are not hoverboards they do not hover what so ever that ride on wheels firmly planted on the ground. Call them motorized skateboards, that more closer to what they actually are.
Jack of all trades,master of none