Consumer Reports: Tesla's Model X Is 'Fast and Flawed' (marketwatch.com)
An anonymous reader quotes a report from MarketWatch: Tesla Motors Inc. was dealt a blow earlier this week as Consumer Reports magazine called the Model X, its much-awaited and much-feted SUV, a "flawed" vehicle. Beyond a "brag-worthy magic, the all-wheel drive Model X 90D largely disappoints," the magazine said, citing rear doors prone to pausing and stopping, second-row seats that can't be folded, and limiting cargo capacity. Even its panoramic, helicopter-like windshield won cranky-sounding disapproval from Consumer Reports: It's not tinted enough to offset the brightness of a sunny day, it said. Overall "the ride is too firm and choppy for a $110,000 car," Consumer Reports said. Earlier this year, Consumer Reports released its 2016 Car Reliability Survey and found that, while the Tesla Model S has become more reliable, the Tesla Model X has proved to be unreliable overall.
This could be Fake News!
I know nerds obsess over them, but Tesla builds shitty cars. Trim falling off, panel gap issues... as someone who purchases cars around $100k, these are just unacceptable. The Model S is fast but handles like a pig. It's not fun to drive unless you like stop light racing teens. Nor are they luxurious compared to a similarly priced Merc or Audi...
Honestly, who still cares about what Consumer Reports has to say? They are certainly still entertaining, but their reviews have been so flawed for at least the last ten years as to be entirely worthless.
I don't know anything about the Tesla. So, it's conceivable that by sheer luck CR hit on some useful bits of data. But in most likelihood, it's just like all their other publications. Any time I read one of their tests for a product that I'm familiar with, they test some obscure and irrelevant detail and base their entire test on this result. Not surprisingly, good and innovative products tend to fail, and mediocre mass market products get all the praise.
It's been a recurring pattern for way too long
Every. Fucking. Day. Musk Tesla musk Tesla.
CR's function is pretty simple - make sure Joe Average Consumer doesn't get ripped off. They aren't about highly detailed reviews, those are for hobbyist magazines dedicated to each market. CR is about finding a model of practically any sort of product that is "good enough" and not fatally flawed. That's it. If you expect more of them, then you aren't using them right.
OK, I don't post here much but read almost every day. I thought I would bite on this one, enough to change my password that I did not remember.
I don't know what is wrong with Consumer reports (I am a member), but after reading this post, I sat here wondering "hmm, when was the last time I was able to do something useful with one of their reviews?". I can't remember. I joined originally to compare appliances for my house, not sure what an alternative for that would be. For cars, I think you spend more time trying to interpret what their reviews "mean" than actually being able to use it in a purchasing decision, unless it is clear-cut and uncontested. Closest you will get to a car they consistently love, Lexus maybe? (what I was going to get if I did not go Tesla). But that is really boring if there is nothing they don't like about it.
They really liked the Model S at first, then they (now they) say it is unreliable. Based on that, I am not completely surprised about what they are saying about the Model X. I almost bought one, but my use case is better for a sedan and the doors scare me. Even Elon said he went overboard with the doors, just because you CAN do something, doesn't mean you SHOULD. Aside from that, I would prefer to let a model X owner chime in and offer their side of it. Or check the forums and ask.
I have owned a Tesla Model S 60D (fully loaded) for about 3 months now. Not sure what to actually say here that won't get me flamed, so I will just try to offer some helpful first-hand insight.
TL:DR - I have a Tesla and I am a regular guy, ask away.
For example, I am a little bothered by this negative post from the "Tesla builds shitty cars" guy, so I will pick that:
quote:
I know nerds obsess over them, but Tesla builds shitty cars. Trim falling off, panel gap issues... as someone who purchases cars around $100k, these are just unacceptable. The Model S is fast but handles like a pig. It's not fun to drive unless you like stop light racing teens. Nor are they luxurious compared to a similarly priced Merc or Audi...
My comments:
- The only thing in the paragraph that is even partially true might be the last statement. I have been in / owned cheaper cars that had better interior or features that I miss or wish my Tesla had / got right. Is it that bad? No, but people expect a car THAT expensive to perfect. I have sat in even more expensive cars, that also have this problem. I think it is more of a problem of expectations than any actual deterrent to buying or owning the car.
- There are people who have had problems with Tesla cars, lots of them. Maybe some of them think they are shitty as a result. I know I had trouble with this when I was researching if I should buy one or not (1-2 months of research I would say, two test drives, 5 or so trips to dealer) mostly because I had to filter through them for some real information. And to be fair, I have had it for only 3 months. Ask me again in 1-2 years or longer. I am asking myself all the time - would I dare to keep this car past the 8-year warranty?
- Fast but handles like a pig? It weighs 5,000+ lbs: so, you would expect that it would not accelerate well and would be too heavy to stay on the road because of things like that pesky F = ma. I could write pages on this, I am an engineer, but this is not a problem. Not only does it not have this problem, but it even exceeds the performance of much lighter cars that really SHOULD handily beat it. If you research why this is, it is because it is one of the things they got right, the short version is put all the weight at the bottom. I think the biggest limitation is actually the limit of my driving skills. I don't even own a "P" (performance) model, those one's that go 0-60 in 2.5/3.0 seconds or so (Yes, I did test drive it). Mine is a regular all-wheel drive with the smallest battery they currently sell. My 0-60 is 5.2 seconds. God bless those people who buy those $110K+, or the $150+ P100D, for me that would be at least $20-$
Regular doors work just as well, or even sliding ones. They're cheaper, simpler and more reliable. It should be a no brainer. Of course that assumes the gull wing doors were added to solve a practical problem. The reality is they were probably added to solve a marketing problem - a justification to jack the price up and free press.
The X has been branded a flawed vehicle for some time now. I love how some stories regurgitate around the web as if its new. Consumer Reports has received a lot of complaints through its subscriber surveys on Tesla vehicles. Stands to reason such a complicated and technology driven vehicle would have issues.
In a hatchback, you put hinges on the rear seats so they fold forward. Folding seats were innovative 1914, over a hundred years ago, and they aren't any different just whether the engine is a flat 4, a V8, or electric. Tesla literally could have used the exact same seats from any 1970s station wagon.
They're a hundred years behind in basic utility features and "innovation" isn't an excuse.
I think quite a few luxury SUV manufacturers might have an issue with that statement...
"Tesla cars have a much larger cargo capacity than any other $110,000 car"
Three bags of groceries?
You can't see ANYTHING from a car, You've got to get out of the goddamned contraption and walk...Edward Abbey
I gotta second this!
Last summer I was shopping for a Minivan. Consumer Reports gave the Toyota a better score than the Kia. I dug into that. Turns out the Toyota automatically brakes when it detects an eminent collision. The Kia just warns you. No mention anywhere of all Toyota's problems with unintended acceleration, their widely documented software faults, etc. No mention of Kia's surround-cameras that make parallel parking a breeze. (Real killer app that. Check it on youtube. It's even better in person!)
About a week after I bought the Kia the eminent collision alarm sounded. Rainy day. Winding twisting road. Up and down hills. You know, the sort where speed limits are strictly enforced by natural selection... I was going around a curve, another fellow was going the other way, just perfectly timed to trip the alarm. No danger, we were each safely in our own lanes. But if the Kia had auto-brakes... Well with all the electronic stability stuff, I might have avoided skidding out during a hard brake. But I'm pretty sure the guy behind me in a rusted out '68 chevy would have plowed through me and pushed into oncoming traffic.
I came that close to being a traffic statistic! Thanks for nothing CR.
And geeze, CR will compare Google Docs to Microsoft Office, but they won't even mention LibreOffice. Yeah. That seems balanced...
Yes... Tesla's original awesomeness was like that of a talking horse, who amazes by the mere fact of talking. That it talks with a heavy accent and has a very limited vocabulary does not diminish the awe. Initially.
But then, slowly, it gets treated like any other talker, and the audience begins noticing the flaws. Tesla is entering this stage now.
In Soviet Washington the swamp drains you.
Three bags of groceries?
(Ob 4 Yorkshiremen) "Luxury!" When Road & Track reviewed the Lotus Europa, they wrote that the front trunk had enough room to hold a few handkerchiefs and a small amount of sand.
A dingo ate my sig...
All these teslas are contradictory fake cars. an electric car beefed up like a mustang? why? maybe for those born with SDS (small dick symdrome ) who knows... if you really do care about emissions or your wallet, real power efficient solutions are small cars like hum ALL the other eCars options rather than teslas...
I retrofitted the doors on my Hyundai Genesis Coupe to open "lambo style", similar to this, some years ago.
In theory, there are some practical advantages to the design, including ability to get in and out when you're parked in a tight space. (Many times in parking garages, I've found they painted the lines so narrowly spaced to maximize capacity that you can't get in or out without your door touching the car next to you. Vertical "scissor" or "lambo" doors would solve this problem.)
In reality though? I found that it's definitely an engineering challenge that requires a lot more care and expense in the design to do it "right". Even with the kit I used, which was supposedly "best in class", I found the metal hinges used weren't made of a thick enough steel to avoid a lot of flexing. (Once you have a door open, up in the air -- it acts like a big lever when wind blows against it.) And the shocks that help hold the door up and make it easy to open and close are subject to wear over time. After a year or two, it's likely it won't hold a door up at the exact same height as the door on the other side of the car. There were also finicky adjustments that had to be made so the door closed just right when it was pulled closed. Generally, they'd get out of adjustment and need tweaking every 6 months or so.
I can see how all of this could be addressed better in a car designed to use them from the start, vs. a retrofit. But the experience convinced me that you're going to pay a big premium for doors that open this way, and it's likely to be more of a maintenance issue than standard doors and hinges.
Not to mention that annoying train whistle in the middle of the night.
. . . I heard they leak oil and loose their compression . . .
The trunk of my 1984 Volkswagen Jetta could carry two old vacuum tube mainframe Tektronix oscilloscopes. With room to spare. That was a trunk.
I waited for years for the Model X. I drive the only SUV Hybrid (Ford Escape Hybrid -- no longer made) because I want the greenest car that can go off-road. I go off road for about 1% of my driving but I am a member of the 5% of SUV owners that do go off road.
I thought the Model X would be its replacement. No way as it turned out. No roof-rack -- not even as a custom mod -- so it can't carry a canoe or a kayak or whatever. On top of that the carriage just wouldn't make it on some of the roads I drive.
They shouldn't be allowed to call it an SUV. It is a mini-van. For soccer-moms and the like that's just great, but nobody serious into sports.