Voice Is the Next Big Platform, But Amazon Already Owns It (backchannel.com)

Six million homes already have an Amazon device with it Alexa voice assistant -- about 5% of all households. But Backchannel argues that Amazon is already dominating the race to become the operating system for future voice-activated devices, with Forrester tech analyst James McQuivey pointing out that "having microphones in your environment is a lot more convenient than pulling out your phone." The Alexa-enabled Echo is a true unicorn, one of those rare products that arrives every few years and fundamentally changes the way we live... After years of false starts, voice interface will finally creep into the mainstream as more people purchase voice-enabled speakers and other gadgets, and as the tech that powers voice starts to improve.
Despite competition from Google Home, and a rumored "Home Hub" from Microsoft, Amazon "has a two-year jump on its competition, having first introduced the Echo speaker in November 2014," notes the article, adding that Amazon also "opened its platform early to third-party developers." (Alexa now has more than 5,000 "skills".) They argue that Amazon is already winning the war of the operating systems by familiarizing consumers with "a new computing interface -- a voice devoid of a screen -- that will eventually grow to be more ubiquitous and more useful than our smartphones... Soon, you'll speak your wants into the air -- anywhere -- and a woman's warm voice with a mid-Atlantic accent will talk back to you, ready to fulfill your commands."

Comments

Hmm...

[Anonymous Coward]

While in general I like the idea of a woman fulfilling my every command, I'm not sure it's worth it if she's constantly keeping tabs on me.

Oh yeah, just what I need.

[Anonymous Coward]

Some remote server listening in on everything I say, filtering every word, analyzing each sentence, etc.

Say one wrong thing, and the appropriate authorities are automatically informed and dispatched automatically. Tax evasion? IRS shows up at your door. Diesel fuel and fertilizer? FBI. Feel like killing your manager who's been driving you nuts all week? Local police.

Sign me up.

I don't understand why none of this stuff operates locally. It's always some remote server in the cloud. I remember having IBM ViaVoice (back then I think it was called "Voice Type Dictation" or "SimplySpeaking") on my goddam Pentium 75mhz computer. After about an hour of training, it would nail mostly everything I said. I find it incredibly difficult to believe that we don't have the hardware resources necessary to perform local speech-to-text and text processing inside your house without ever touching the internet.

Re:Oh yeah, just what I need.

[Anonymous Coward]

It is always listening (if you do not turn the mic off), it does notify you when it accesses the cloud service and... it does process locally for its activation word. Its supposedly not always streaming your voice to the cloud (since you'd wind up noticing that on your internet usage anyways). Processing voice isn't the problem, its the decision engine behind there that figures out what you wanted from the words input and then serves it up to you. On your device, this would be painfully slow, since it does require an AI of its own. So... stream voice to cloud, use eleventy-bajillion processors to do it all and the device is dumb and therefor cheap on the customer end. All the Echo, Dot, Siri, Cortana really do is record, stream, and playback your data... that's called an MP3 player and should be as cheap as one. That should be your complaint, that these things cost more than 20 bucks when they are the definition of a dumb terminal.

From https://www.amazon.com/gp/help/customer/display.html?pop-up=1&nodeId=201602230#Question10

"Amazon Echo and Echo Dot FAQs
Amazon Echo and Echo Dot are far-field Alexa-enabled devices.

1. How do Amazon Echo and Echo Dot recognize the wake word?

Amazon Echo and Echo Dot use on-device keyword spotting to detect the wake word. When these devices detect the wake word, they stream audio to the Cloud, including a fraction of a second of audio before the wake word.

2. How do I know when Amazon Echo or Echo Dot are streaming my voice to the Cloud?

When Amazon Echo or Echo Dot detect the wake word, when you press the action button on top of the devices, or when you press and hold your remote's microphone button, the light ring around the top of your Amazon Echo turns blue, to indicate that Amazon Echo is streaming audio to the Cloud. When you use the wake word, the audio stream includes a fraction of a second of audio before the wake word, and closes once your question or request has been processed. Within Sounds settings in the Alexa App (Settings > [Your Device Name] > Sounds), you can enable a 'wake up sound,' a short audible tone that plays after the wake word is recognized to indicate that the device is streaming audio. You can also enable an 'end of request sound' that will play a short audible tone at the end of your request, to indicate that the connection has closed and the device is no longer streaming audio.

3. Can I turn off the microphone on Amazon Echo and Echo Dot?

Yes, you can turn Amazon Echo or Echo Dot's microphone off by pushing the microphone on/off button on the top of your device. When the microphone on/off button turns red, the microphone is off. The device will not respond to the wake word, nor respond to the action button, until you reactivate the microphone by pushing the microphone on/off button again. Even when the device’s microphone is off, Amazon Echo or Echo Dot will still respond to requests you make through your remote."

All that aside, yes they could change this with a firmware update and you'd never know. And that would be why I will not be buying or using one. To find out they did it i'd have to commit a federal felony (thanks DMCA!)

Re:Oh yeah, just what I need.

[nospam007]

"I don't understand why none of this stuff operates locally. "

It's the fault of the couple of dozen missing IBM Watson type computers in your basement.

Six million Alexa installs... compared to?

[tlambert]

Six million Alexa installs... compared to?

A billion Apple devices with Siri... http://www.theverge.com/2016/1...

Uh, who owns it again?

I'll remain Luddite on this

[No Longer an AC]

I have no desire to talk to my devices and I definitely don't want them listening to me either.

I spent about 5 minutes playing with Okay Google on my phone and it wasn't very good and about 6 months later it finally responded to some music I was listening to and I realized I had never turned it off.

And it really pisses me off when I am going through some voice prompt system and I can't just press a number for my response - it insists on a voice response. No, we don't speak the same language and your voice recognition system sucks.

I also was very resistant to using a mouse and I also keep a pen and note paper in my desk.

I was wrong about mice I guess - they are actually useful.

But I see know use in these Alexa thingies. I could see getting a sarcastic parody device though. "Hey, Alexis, what's the weather like today?"

"Look out the window, you moron! It's December. It's probably cold. Either that or it's very cold. It might even be snowing!"

Just thinking of some of the commercials I've seen....

1) Alexa, turn off the lights. Okay, haven't we had this technology ever since the Clapper was a thing? Clap On! Clap Off!

2) Alexa, order more tape. Okay, right - like I order so much tape that Alexa knows what brand I buy, what kind I need and I'm not even concerned at all about the price because of course I'm going to get it from Amazon.

3) Alexa, what's the weather like in Miami? If I really cared, I could easily look that up on the internet.

This doesn't even pass the "Wow factor" test let alone the "do I need or even want it?" test.

And I'd be willing to bet that within 5 minutes of getting one I'd be going all Samuel Jackson on it. "English, motherfucker. Do you speak it?"

"Say 'what' one more time! I dare you!"

Stasi

[Anonymous Coward]

I live in Berlin. When I explain voice platforms to people, I roughly say: "in former times, they came into your flat, installed mics and even fixed the wallpaper whenever cabling was necessary. When you were back in, all was done and clean. *All costs where taken up by the state*".

These days you gotta pay for it. And you gotta fix the cabling mess yourself. Now tell me Socialism was worse!