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Apple Working With Consumer Reports on MacBook Pro's Battery Issue (cnet.com)

Posted by msmash on from the sorting-things-out dept.

Last week, Consumer Reports concluded that it won't be recommending Apple's new MacBook Pro models. The American magazine published since 1936 by Consumers Union, a nonprofit organization, cited inconsistent battery issues for not recommending the MacBook Pro for the first time in its history. Apple's VP of Marketing has since addressed the report, saying they are working with the magazine to understand the results. From a report: Apple Senior Vice President Phil Schiller followed up with a tweet late Friday saying Apple is "working with CR to understand their battery tests. Results do not match our extensive lab tests or field data." Consumer Reports' review says that in-house testing revealed wild fluctuations in battery life for unplugged MacBook Pro computers. In the case of the 13-inch model without a Touch Bar, for example, battery life ranged from 19.5 hours to just 4.5 hours. Apple says the devices should operate for up to 10 hours between charges.

2 of 254 comments (clear)

  1. Becareful Consumer Reports! by Anonymous Coward · · Score: 0, Troll

    Apple might remove all your products from their store and block their devices from accessing your website!

  2. Apple... worried more about the review than you. by Noishkel · · Score: 0, Troll

    Serious, this sound be pretty obvious what we're seeing here. Apple built a crappy product, and now are trying to lean on a major gear reviewer to do damage control.

    But hey, I'll admit I am very anti Apple. I don't like the products, I don't like the company, and I don't really even much care for it's fan boys. But even then we can't ignore that Apple hasn't been acting in good faith at all with this generation of MacBooks. Removing features, stupid decisions in terms of switching out ports for less common types, and increasing the price for the base models to boot. And now we're hearing that something new is wrong with them, probably because of another 'cost saving' measure that's gone wrong. Yet the first thing that Apple has to say is that they thing Consumer Reports did the rests testing wrong. Pardon me if I'm less than impressed with this excuse. But hey... prove us wrong.