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Samsung To Reveal This Month What Caused the Galaxy Note 7 Smartphone To Catch Fire - Report (reuters.com)

One of the biggest mysteries of 2016 will come to an end sometime this month. Samsung will make public the results of its months-long investigation into what caused several Galaxy Note 7 smartphones to turn into flames later this month, according to a report on Reuters. From the report: The South Korean firm said in October it was examining all aspects of the phone, suggesting there may be a combination of factors that contributed to one of the costliest product safety failures in tech history. Samsung has also previously noted that it was working with several third-party sources and experts to figure out what could have caused the error. A popular theory among many is that Samsung attempted to further slim the form factor of the Galaxy Note 7, which resulted in the battery to be held too tightly within the device -- which in turn, caused the layers of lithium cobalt oxide and graphite to touch.

131 comments

  1. This month? by BarbaraHudson · · Score: 1, Funny

    This month? You mean they're still catching fire? I thought they deactivated the last of them in 2016.

    Did someone set us up the bomb?

    --
    "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    1. Re:This month? by drinkypoo · · Score: 3, Funny

      Did someone set us up the bomb?

      That's a common misconception, but what happen is someone set up us the bomb.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    2. Re:This month? by Anonymous Coward · · Score: 0

      required Youtube: https://www.youtube.com/watch?v=8fvTxv46ano

      For great justice!

    3. Re:This month? by Anonymous Coward · · Score: 0

      They used nitroglycerin instead of lithium for the batteries? Just don't shake it and everything is OK.

    4. Re:This month? by TomR+teh+Pirate · · Score: 3, Insightful

      The OP's comment was mean to be taken as funny, and it was. Your solution to put it in quotes is helpful, but then it suggests somebody at Samsung made an explicit statement matching what you put in quotes. Ironic that you should then indict the American educational system given your solution is a little bit sloppy. A better title might have read, 'Samsung to reveal this month the cause of Galaxy Note 7 fires"

    5. Re:This month? by tsqr · · Score: 2

      No need to get nasty; the original headline was poorly phrased. This is a pretty common problem with headlines. For example, "17 Remain Dead in Morgue Shooting Spree", and "Dead Body Found in Cemetary", and "One-armed Man Applauds Kindness of Strangers".

      This is the proper way to fix the original headline: Samsung To Reveal This Month What Caused the Galaxy Note 7 To Catch Fire

    6. Re:This month? by Anonymous Coward · · Score: 0

      That's what my mom said

    7. Re:This month? by Anonymous Coward · · Score: 0

      What you say!!

    8. Re:This month? by Anonymous Coward · · Score: 0

      Maybe the fires are caused by something different every month? I wonder what is it going to be in february...

    9. Re:This month? by Anonymous Coward · · Score: 0

      Maybe it's 2017's version of "why did the chicken cross the road?"

      Why did the Galaxy Note 7 catch fire?

    10. Re:This month? by Streetlight · · Score: 1

      How about: This Month Samsung Will Reveal The Cause of the Galaxy Note 7 Fires

      --
      In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
    11. Re:This month? by BarbaraHudson · · Score: 2

      Thanks. The Russians must have hacked my reply. Same as they hacked the power station that it turns out they didn't really hack. :-) Finding some malware on a laptop that wasn't even connected to the grid is hardly grounds for screaming "the power grid has been hacked." Otherwise, every single utility, every single business, etc., has been hacked by the Russians because there's malware on laptops everywhere. Russian. Chinese. North Korean. American.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    12. Re:This month? by BarbaraHudson · · Score: 1

      What I find even funnier is the use of font that don't let you tell the difference between a capital "I", the number one, and a lowercase "ell". "John Paul II III" - I actually saw this as the headline on a local newspaper's front page. It's one of the reasons I use small-caps fonts wherever I can. Considering that lowercase letters came along long after the invention of writing, I think we need consider turning back the clock. Otherwise, BankOfAmerica and BankOfArnerica will continue to look the same. (A-m-e as opposed to A-r-n-e, but how do you tell with today's phishing-scam-friendly browser fonts).

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    13. Re:This month? by haruchai · · Score: 1

      You have no chance to survive make your time

      --
      Pain is merely failure leaving the body
    14. Re:This month? by haruchai · · Score: 1

      What I find even funnier is the use of font that don't let you tell the difference between a capital "I", the number one, and a lowercase "ell". "John Paul II III" - I actually saw this as the headline on a local newspaper's front page.

      John Pau One Two Three, the once & future Pope

      --
      Pain is merely failure leaving the body
    15. Re: This month? by Anonymous Coward · · Score: 0

      Why not John Paul 2.0

      And John Paul 3.0 (beta)

    16. Re:This month? by Anonymous Coward · · Score: 0

      Your mom shakes mine & makes everything OK

    17. Re:This month? by tsqr · · Score: 1

      Even better.

    18. Re: This month? by dunkelfalke · · Score: 1

      Because John Paul George Ringo

      --
      "It's such a fine line between stupid and clever" -- David St. Hubbins, Spinal Tap
    19. Re: This month? by Anonymous Coward · · Score: 0

      "I always wanted to be a beatle" - John Lennon

    20. Re:This month? by Anonymous Coward · · Score: 0

      No need to get nasty

      Plenty of need to get nasty. Barbara is a stupid bitch and a troll. Stop kissing her ass.

    21. Re:This month? by dgatwood · · Score: 1

      Otherwise, BankOfAmerica and BankOfArnerica will continue to look the same.

      That's mostly because A. Apple's marketing people managed to trick everybody into believing that sans serif fonts are more "readable" despite mounds of evidence to the contrary, B. they picked the ghastly Helvetica (and Arial, its derivative) despite its particularly heinous kerning and indistinct letter shapes, and C. everybody else followed their lead.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    22. Re:This month? by BarbaraHudson · · Score: 1

      I was able to easily configure firefox, eclipse, and jedit to use monospace fonts with small-caps, and after a few minutes, it really is easier to read - web pages, code, whatever. Anything else is a bitch to set up to do so. Chrome? Good luck with that.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    23. Re:This month? by tsqr · · Score: 1

      Whatever you say, AC, but I wasn't replying to her.

    24. Re:This month? by Anonymous Coward · · Score: 0

      Holy shit, reading comprehension much? Product of the American education system I assume....

      Calm down Yoda.

    25. Re:This month? by Anonymous Coward · · Score: 0

      If you don't like the font you're free to change it. Browsers have had that feature for quite some time.

    26. Re:This month? by MachineShedFred · · Score: 1

      Oddly, there's people even around this site that refuse to exchange them for a phone that won't burst into flames, to the point of circumventing the measures being put in place by Samsung and their partner carriers.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    27. Re:This month? by MachineShedFred · · Score: 1

      That fixes this one incident of a piss-poor headline.

      The real fix is to get an editor that isn't an idiot.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    28. Re:This month? by BarbaraHudson · · Score: 1

      Problem is, it often doesn't work when css sheets specify !important font overrides. CSS breaks the original premise of html - separation of content and presentation. It's part of what makes the web so defective by design nowadays. Same as dynamic content manipulation by javascript.

      If you want an application, make one - don't bastardize the browser to act like one.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    29. Re:This month? by BarbaraHudson · · Score: 0

      It's not that odd. If they can pop out the old battery and put in a new, safer one, why shouldn't they? Gives them something a lot more unique than a "courageous" iPhone. And once you mod it to take replacement batteries, you don't have to replace it because the battery won't hold a charge. And since it won't get updates, you won't experience update slowdown obsolescence. How many updates are "must have" anyway?

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    30. Re: This month? by Anonymous Coward · · Score: 0

      All your base are belong to us!

    31. Re: This month? by StevenBielik · · Score: 1

      All your base are belong to us!

    32. Re:This month? by syntotic · · Score: 1

      They did not watch youtube? It is there, you crush with a hydraulic press some batteries and they smear a black powder, seemingly non corrosive, but you do the same to the rechargeable ones (with Li I think), and it explodes in flames! So these cell phones must have ben crushed and the battery tech is the one that flames on crushing pressure, like small atomic bombs but fire level only. Now they are talking of flexible OLED cell phones to have bendable cell phones, but that company knows nothing about crushing batteries? I would NOT give back my cell phone when the company can just tell me to be careful not to bend or crush the thingie in the back pocket of my pants (ouch!).

    33. Re:This month? by Anonymous Coward · · Score: 0

      And if the battery itself isn't the problem, but rather a problem with an un-updatable controller or circuit?

      It's a big enough problem that the designer and manufacturer decided it wasn't worth it to fix it. That probably means the barrier to DIY is rather high.

    34. Re:This month? by BarbaraHudson · · Score: 0

      It's the battery. Guess you haven't been following the story. The inaccurate charging circuits/software is an apple problem.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    35. Re:This month? by drinkypoo · · Score: 1

      I was able to easily configure firefox, eclipse, and jedit to use monospace fonts with small-caps,

      Wait, you mean you use small capitals instead of lowercase? That's snazzy for book titles and letterhead, but don't you find that the change in word shapes interferes with pattern recognition that permits line-at-a-time reading?

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    36. Re:This month? by BarbaraHudson · · Score: 1

      I was able to easily configure firefox, eclipse, and jedit to use monospace fonts with small-caps,

      Wait, you mean you use small capitals instead of lowercase? That's snazzy for book titles and letterhead, but don't you find that the change in word shapes interferes with pattern recognition that permits line-at-a-time reading?

      Wrong. Pattern recognition is improved, since you no longer have to distinquish between a lowercase ell and the number 1, a lowercase r + n and a lowercase m, It also means that every uppercase letter is higher than any lowercase letter, and that there are no descenders. Dyslexics will also appreciate not having as much of a problem with lowercase b and d, for example.

      Kerning is a "feature" that originally was used to save $$$. Letters that took up less horizontal space cost less to typecast. They also took up less space on paper, so that meant more words per page. Both were money issues. Today, neither one is valid for digital presentation. And when your eyes get older, you'll hate that people are still trying to make stuff look "just like print", with all its faults.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    37. Re:This month? by drinkypoo · · Score: 1

      Pattern recognition is improved, since you no longer have to distinquish between a lowercase ell and the number 1, a lowercase r + n and a lowercase m, It also means that every uppercase letter is higher than any lowercase letter,

      OK, so use Serif fonts.

      and that there are no descenders.

      That's a bug, not a feature.

      Kerning is a "feature" that originally was used to save $$$.

      Citation needed.

      Letters that took up less horizontal space cost less to typecast.

      The "kern" is the part of the type that hangs over the block. It doesn't cost more, because it doesn't use more metal. And it scarcely matters anyway, because lead is cheap AF.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    38. Re:This month? by BarbaraHudson · · Score: 1

      Serif fonts by themselves don't solve the problem. I've actually tested various "solutions", and serif fonts by themselves are not as good as serif small-caps monospace.

      Descenders are a waste of vertical space, requiring all lines to have extra space just to accommodate the few letters that require descenders. There's a reason why there are no descenders in upper-case letters (and we really should travel back in time and take the people who invented both lowercase letters and "handwriting script" and shoot their great-grandparents - ask any pharmacist who's had to decipher a prescription. A lot of it is "guess what the doctor meant" taking into account previous prescriptions and feedback from the customer. I've got prescriptions that I KNOW what they are for and I can't read them. When I worked in a pharmacy, there were occasions where I was asked to take a guess because my handwriting is normally super-messy to begin with ... and doctors get miffed if you call them too often to tell them they can't write properly.

      Also, lead is toxic - and you miss my point - there's no reason to try to squish thinner letters together any more, since there is no cost to material to either cast the type or for paper to display it when we're talking about electronic displays.

      Try coding using a non-fixed width font - it absolutely sucks. There's a reason people don't do it. Same reason that court transcripts are all-monospace.

      Also, your definition of kerning purposefully omits the first definition - "adjust the spacing between (letters or characters) in a piece of text to be printed." This applies no matter whether it's all-caps or mixed case.

      There's a reason we went thousands of years without lowercase letters. And even today, trademark submissions are in all-caps.

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
    39. Re:This month? by drinkypoo · · Score: 1

      Descenders are a waste of vertical space, requiring all lines to have extra space just to accommodate the few letters that require descenders.

      That space is already necessary for legibility.

      There's a reason why there are no descenders in upper-case letters

      Yes. They hadn't been invented yet when those glyphs were invented. Again, they are a feature, not a bug.

      and we really should travel back in time and take the people who invented both lowercase letters and "handwriting script" and shoot their great-grandparents - ask any pharmacist who's had to decipher a prescription

      No. Just shoot the doctors who can't be arsed to write legibly. They're literally killing people.

      Also, lead is toxic - and you miss my point

      When you develop the ability to stay on topic, let me know.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    40. Re:This month? by BarbaraHudson · · Score: 1

      Descenders mean you need MORE space for LESS legibility. Try it. I developed what was at the time the ultimate variable-space microfont back in the'80s (just for personal curiosity - I don't know if "microfont" was even a term then) and it was 5px high with 1px between lines. Descenders would have made that impossible. Why not try it instead of bitching all the time about how it's not possible or it doesn't make sense or whatever.

      I just wanted to see how much info could be put on a standard screen - it's a LOT if we get rid of lowercase. :-)

      --
      "Transparent" is a shit show that trades on every stereotype going. A man in drag is NOT a transsexual.
  2. My guess by elrous0 · · Score: 2

    An unexpected surplus of oxidation.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:My guess by goombah99 · · Score: 1

      Bad O-rings let propellant out.

      --
      Some drink at the fountain of knowledge. Others just gargle.
    2. Re: My guess by villain222 · · Score: 1

      See, size does matter.

    3. Re:My guess by Anonymous Coward · · Score: 1

      On the chance that your post (I do get the humor), was meant to reference the Challenger, it wasn't the O-rings being "bad", it was a criminally negligent managerial decision making system that approved & allowed a launch in conditions they KNEW should have been unacceptable. It was human error. Blaming the O-rings is like blaming the steel for the 9-11 towers collapsing. They did what they were designed to do, but they were exposed to conditions (low temperatures) in which they had a high probability of failing. There's not that many comments on this thread, so let me be the first to cast doubt on any "explanation" Samsung comes up with. Ya need an *independent* third party with expertise in this technology (battery). How likely is that, considering who is paying for any such work (and providing materials and data)?

    4. Re:My guess by Anonymous Coward · · Score: 0

      The fact is Samsung has PR and legal reasons to determine their "explanation" which may bear little resemblance to the "truth".

    5. Re:My guess by Anonymous Coward · · Score: 0

      The batteries just batteried harder.

    6. Re:My guess by Anonymous Coward · · Score: 0

      They do have one thing in common: The process to design and create both were long and full of 'conscious' decisions. Ergo: People make mistakes, but that many are unacceptable.

    7. Re:My guess by Anonymous Coward · · Score: 0

      In fact it was the joint design that was bad. The engineering called for a joint with a certain level of redundancy to prevent superheated gasses from getting out of the engine casing. They believed the joint provided that. They were wrong. The O rings did not do what they were designed to do. The cold temperatures made the problem worse, but this wasn't the first time exhaust gases were documented to have improperly bypassed an O-Ring in that joint. Stop re-writing history to fit your agenda.

    8. Re:My guess by Anonymous Coward · · Score: 0

      Nope.

      Samsung already knows the cause of the fires and it is: Envy!

      Samsung is envious of Apple and is burning hot with envy!

  3. This month? by Anonymous Coward · · Score: 0

    I'm more interested in finding out why my Note 7 caught fire last month!

  4. Wait for it.. Wait for it... by Anonymous Coward · · Score: 0

    Excessive heat

  5. O-rings by Anonymous Coward · · Score: 3, Insightful

    I'm not convinced they actually know what caused it, nor that they're capable of understanding it. After all, they already claimed to have solved it once, but their understanding proved faulty. What's certain is that the public and the authorities need a good plausible explanation (whether true or not) so they can feel safe and begin to trust Samsung again.

  6. They Don't Know? by BoRegardless · · Score: 4, Insightful

    If Samsung didn't know from their internal engineers within 2 weeks of the problem, they have a shitty engineering/QC organization.

    1. Re:They Don't Know? by Anonymous Coward · · Score: 1

      It was a quite rare problem, obviously frequent enough to warrant the recall, but uncommon enough to not be caught in QC. To be sure of the cause of the problem (rather than guessing like they did for the first recall) they may well have needed to make a number of slightly modified phones to determine which factors were the cause as given the infrequent failure rate trying to monitor one failing is likely to be impractical.

      It certainly would be wise to reserve judgement on whether their engineering or QC should have caught it until after we find out what the cause of the problem is.

    2. Re:They Don't Know? by Mashiki · · Score: 1, Insightful

      Funny story. A company I used to work for back ~10 years ago, had multiple failures across machines(heavy industry) where the PLC would wipe. Wasn't caught in engineering, wasn't caught in QC. The problem went on for months, the only solution in the short term was to send out new eeprom modules when it happened(expedited overnight). The problem ended up being a design/part issue, where in certain power-down cycles, the primary relay would backfeed. Ended up having to dump the company that made the relays and go to another brand. This only happened on 600V-3ph machines, didn't happen on anything using 208V, 360V or 480V.

      --
      Om, nomnomnom...
    3. Re:They Don't Know? by BoRegardless · · Score: 1

      I'll be respectful here. Given the decade plus experience with Lithium-Ion and the numbers of manufacturers of cells and components and the engineering literature,

      I find it difficult to believe that other companies had not identified a fault that only Samsung found after about a dozen years of high volume use of these batteries.

    4. Re:They Don't Know? by Solandri · · Score: 1

      Samsung's battery division is new, and the Note 7 battery was their first major production battery. So no, you wouldn't really expect their engineers to know within 2 weeks what the problem was. Li-ion batteries are extremely temperamental, and it may be a problem other battery manufacturers learned about and designed around 10 years ago but which blindsided Samsung's engineers.

      The fires in the "fixed" Note 7s (which used a battery from an established Chinese manufacturer) were a bit of a surprise. But from what I gather, the number of incidents was extremely small, possibly within the range of random chance. And Samsung pulled the phone entirely simply because they felt the brand name had been too damaged.

    5. Re:They Don't Know? by Anonymous Coward · · Score: 0

      You don't expect them to hire rookies... Is that your argument?

    6. Re:They Don't Know? by thegarbz · · Score: 2

      If Samsung didn't know from their internal engineers within 2 weeks of the problem, they have a shitty engineering/QC organization.

      If you rush to do a RCFA on a failure that caused this kind of loss to a business then you have a very shitty engineering / QC organisation.

      Engineers love jumping to conclusions. It's amazing the number of times they get it wrong, don't find the true underlying cause, or don't find very valuable leanings in the process. The fact that they haven't answered this question yet shows they have a far more serious engineering / QC organisation than you will ever know.

    7. Re:They Don't Know? by Anonymous Coward · · Score: 0

      > Engineers love jumping to conclusions

      Apparently posters too.

    8. Re:They Don't Know? by hambone142 · · Score: 1

      When catastrophic failures of this type occur, the evidence left is typically a pile of ash and molten metal. It's difficult if not impossible to determine root cause of such a failure.

      They may be inductively thinking and producing a similar failure by applying force to the battery, causing it to fail in a similar manner. However, I'm doubtful that they can determine with certainty what caused a pile of ash/molten metal to have failed.

    9. Re:They Don't Know? by tlhIngan · · Score: 1

      The fires in the "fixed" Note 7s (which used a battery from an established Chinese manufacturer) were a bit of a surprise. But from what I gather, the number of incidents was extremely small, possibly within the range of random chance. And Samsung pulled the phone entirely simply because they felt the brand name had been too damaged.

      It was not random chance. There were several incidences where the replacements also burned up, and even if Samsung shipped a million, that's still a lot higher than other smartphones. If we estimate that Samsung shipped about 3 million before the 35+ cases (before the US ship date) and another 100 when they did the recall when they shipped another say, 7 million, so 100 out of 10 million units is 1 out of 100,000.

      If we take an iPhone 7 series, Apple moves roughly 10M a month on average. That would imply every month, we have 100 iPhones exploding. Which would be either big news, or it happens so often it's no longer news (given an iPhone sells around 70M units, that would be 7,000 phones exploding).

      We do know of maybe a handful of iPhones exploding, which is at least a couple of orders of magnitude less than the Note 7.

      Even the Samsung S7 which probably shipped twice as many units before the Note 7 even launched (say, 20M), that would mean there would be 200 units exploding, which we also know is not the case.

      So it's not random chance. There is a legitimate design flaw that makes it happen well above the industry average.

    10. Re:They Don't Know? by MachineShedFred · · Score: 1

      Because I'm sure when Samsung started their battery group, they picked a bunch of random people and sent them to "Battery School". Once they graduated, they immediately started creating the batteries for the Note 7.

      Or maybe they hired engineers from other companies and institutions that actually had experience in battery design.

      Also, when the second rev of the phone began failing, I'm sure they pulled the whole product and created a massive PR fiasco because they just felt like giving up, and not because perhaps the problem was external to the battery cell. Example: putting too big of a battery in too small of a space (which has been postulated) and that could only be fixed by completely redesigning the entire device or using a smaller (read: unacceptable) battery which would also have the fun outcome of opening them to false advertising legal action depending on how the marketing campaign was being executed.

      The product was likely defective by design, and they chose to cut losses rather than follow the sunk cost fallacy. We'll know more in a few weeks. Stop peddling this fiction that Samsung just gave up because "only a few of them caught fire and they didn't want the bad PR" - you don't kill your flagship product that also has the highest profit margin and attempt to get back every single shipped unit unless you know there is something incredibly wrong, and that thing is incredibly hard to remedy in the field.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
  7. HCF Error? by Anonymous Coward · · Score: 2, Insightful

    "Samsung has also previously noted that it was working with several third-party sources and experts to figure out what could have caused the error"

    Overheating and bursting into flames is hardly an "error."

  8. Studying the situation is a good thing. by hackwrench · · Score: 1

    It's better that they are studying the situation rather than saying, "Meh, we'll simply not do that again" without really coming to an understanding of what they actually did that went wrong. I feel like that's what manufacturers frequently do. That being said, I hate the thin form factor as my hand wraps around the phone in such a way that it accidentally touches the screen sometimes.

  9. Ah, a two part story... by Anonymous Coward · · Score: 0

    I will read the comments to the second, as they will not be all speculation.

    1. Re: Ah, a two part story... by Anonymous Coward · · Score: 0

      You must be new here!

  10. I don't understand by nospam007 · · Score: 4, Interesting

    What's up with this 'thinner' obsession?

    Everybody I know uses either a fat battery-cover to have more power or an armored cover to protect the slim phones.
    And as for tablets, I prefer the fat toddler-covers which allow a much more relaxed grip on these ultra-thin tablets.

    1. Re:I don't understand by hey! · · Score: 3, Insightful

      Well, let's separate out utility value from design value. A thinner phone is somewhat more convenient all things being equal, but thing's aren't equal. We're obviously at the point where many consumers would prefer a marginal improvement in robustness over a marginal reduction in thinness.

      But you've got to get people to buy the thing, and part of that is to make them say, "Wow this is new," when they hold the device. It doesn't take a lot of creativity to make them say that by making the phone thinner than the one they currently carry. You must make it thinner than the last generation of phones. So the usefulness of more thinness isn't for the user, it's for the salesman.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:I don't understand by iTrawl · · Score: 2

      The thinner the device in the chunky case the thinner the whole assembly is too. Imagine attaching those protective cases to brick-like phones. Not the same, is it? In the past the brick was the phone. Now the brick is made up of all that padding you attach to it to keep it safe. If they can make some progress regarding the padding, to make it thinner yet as efficient, then you get some sweet pocket padding device.

      --
      "Everybody's naked underneath" -- The Doctor
    3. Re:I don't understand by ColdWetDog · · Score: 3, Interesting

      All things being equal, thinner isn't better (on electronics, lets make sure we're all on the same page here). As nospam points out, the new iPads are so frigging thin and slippery that they are hard to hold. They look nice just siting there but they're a PITA to use. Maybe they really are like people. Although it's nice to think of them naked, the real world goes a lot more smoothly if they are covered with something.

      Somebody really has issues and it ain't us.

      --
      Faster! Faster! Faster would be better!
    4. Re:I don't understand by Gravis+Zero · · Score: 4, Funny

      What's up with this 'thinner' obsession?

      one year at CES, there was an angry gypsy that whispered "thinner" into the microphone and all our electronics have been suffering ever since. ;)

      --
      Anons need not reply. Questions end with a question mark.
    5. Re:I don't understand by hey! · · Score: 1

      Phones and tablets are held differently so "too thin" is a totally different question in either case. A tablet you hold in across its thickness; a phone you grasp across its width. If there were a fad for narrow phones there are only so narrow you can make them. But you can keep making phones thinner until you have to worry about paper cuts. It's just not that marginally useful.

      Now I suppose if you wear tight Italian suits you might appreciate another mm off a phone's thickness; but for most of us "thinner" in a phone has what I've heard marketing gurus call "signalling" value, like buying a Superbowl ad spot. Having bragging rights to the thinnest phone (or at least the thinnest in your lineup yet) doesn't mean a phone is good in any other way, but the fact that it looks expensive and hard to do signals quality to consumers. Obviously it shouldn't, but then again neither should that 60 second Superbowl spot. But companies pay millions of dollars for that because it works.

      Think of it as consumer behavior hacking.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    6. Re:I don't understand by Grishnakh · · Score: 2

      A thinner phone is somewhat more convenient all things being equal, but thing's aren't equal. We're obviously at the point where many consumers would prefer a marginal improvement in robustness over a marginal reduction in thinness.

      "Many consumers" does not equal "Apple customers". That, right there, is the fundamental problem. Apple customers want thinness at all costs. And so many companies, like Samsung, are sooo jealous and envious of Apple's cultist customer base that they somehow think that they can replicate this level of success by copying Apple's impractical and user-hostile design decisions.

      I'm still hoping these companies will eventually get a clue and stop chasing Apple and their idiotic customers, and concentrate on making solid, reliable, practical products for the rest of us.

    7. Re:I don't understand by Anonymous Coward · · Score: 0

      I don't think this is remotely true. Apple markets their phones as being the thinnest, a: for engineering bragging rights, and b: because if you don't think about it for more than a millisecond then you might assume that the phone will be lighter and more comfortable to use. The fact that Apple brags about thinness doesn't mean their customers care about it. It means that Apple execs want it (because they *think* customers want it).

      In actual fact, if you surveyed Apple customers, I'm positive that they would be willing to sacrifice thinness for additional battery life (and a headphone jack). (They wrap them up in cases anyway.) The feeling would be even stronger among most Apple laptop users, where their quest for thinness is a real hindrance.

      The only Apple product that needs to be made thinner/lighter is the iPad. Last I checked, iPads still weren't at the point where they are light enough to be held up at shoulder height and used for more than a few minutes.

      Tl;dr. Lightness is an obsession of Apple execs, not Apple customers. And among many Apple customers there is an increasing backlash to their quest for thinness, which is now openly reducing the usability of their products. (i.e., no headphone jack in iPhone 7, TB3 only in the new Macbooks, etc.)

    8. Re:I don't understand by Grishnakh · · Score: 1

      Oh, BS.

      Apple customers want whatever Apple execs tell them to want. Apple tells them "thin is in!" and Apple customers believe that thinness is the most important thing ever. Even Apple fans here on Slashdot will go to great lengths to convince us how important thinness is; I've seen it myself.

      No, Apple customers would not be willing to sacrifice thinness for anything, unless of course Apple suddenly changes their tune and tells them that thinness isn't that important and replaceable batteries and headphone jacks are important, at which time Apple's cultist customers will suddenly change their opinions to suit, and run out and buy new thick iPhones with headphone jacks and replaceable batteries.

      If my contentions here were incorrect, we'd be seeing Apple customers abandoning them in droves, and their sales collapsing (esp. for laptops, as you note with the thinness being a real hindrance), but we don't. Apple customers will happily buy anything that Apple makes and tells them to like.

      And among many Apple customers there is an increasing backlash to their quest for thinness,

      I'm not seeing any such backlash. If there is any tiny reduction in sales going on, Apple can easily make up for it by just jacking up their prices. Their devoted customers will pay anything.

    9. Re:I don't understand by WaffleMonster · · Score: 1

      "Many consumers" does not equal "Apple customers". That, right there, is the fundamental problem. Apple customers want thinness at all costs. And so many companies, like Samsung, are sooo jealous and envious of Apple's cultist customer base that they somehow think that they can replicate this level of success by copying Apple's impractical and user-hostile design decisions.

      I see too many people sporting iPhones in bulky protective cases every day to believe even Apple customers actually want thinner phones.

    10. Re:I don't understand by TigerPlish · · Score: 1

      "Many consumers" does not equal "Apple customers". That, right there, is the fundamental problem. Apple customers want thinness at all costs. And so many companies, like Samsung, are sooo jealous and envious of Apple's cultist customer base that they somehow think that they can replicate this level of success by copying Apple's impractical and user-hostile design decisions.

      So this is why Apple decided to build the SE, which is a short, fat 5S that needs no case to be usable. Maybe Apple knows what their customers want better than you and Samsung. Just a thought.

      I offer an anecdote: I have a 5S, bought the year it came out. It's a 3 year old phone now. I find the 6 and beyond to be obscenely, grotesquely big and thin. While a recent visit to the Fruit Cart (apple store) so a friend could get his 6s+'s face sensor looked at I chatted up an employee. I told him how much I liked that Apple had decided to build a short, thick fat phone, and if he had any way to float that thought back to the mothership, it'd be nice. His reply? "Oh, they know. A bunch of us went to the SE the day it arrived."

      So.. when's Samsung short, fat thick phone coming out? I mean, if they indeed are sooooooooo jealous of Apple, they MUST have their own little phone, no?

      --
      The "Civilized World" jumped the shark ca. 1973.
    11. Re:I don't understand by dgatwood · · Score: 2

      A thinner phone is somewhat more convenient all things being equal ...

      Actually, no. The most convenient design is the one that doesn't slip out of your hands easily and break. Excessive thinness is actually a big contributing factor to the use of cases. The thinner the phones have gotten, the more people have used cases. I used my original iPhone without a case for much of its life and never came close to dropping it. I tried to use my iPhone 5 without a case after the holster broke, and I nearly dropped it three times in the first day.

      This is not to say that there aren't other designs that would be equally good without adding as much thickness (e.g. a phone with an elastic band or velcro hand strap on the back), but all things being equal, phones become harder to use when the thickness drops much below about half an inch of grip surface. They become harder to carry, however. So it is a tradeoff, and you have to find a balance between convenience for people who actually use the device and convenience for people who merely carry it around as a fashion statement....

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    12. Re:I don't understand by Anonymous Coward · · Score: 0

      The newest iPhone and Macbook Pro were miserably received and we have little more than Tim Cook's assurances that sales were good.

      Perhaps you shouldn't wax philosophic on topics you don't even know anything about?

    13. Re:I don't understand by TechyImmigrant · · Score: 1

      > Apple customers want thinness at all costs.

      Way to go with the unsupportable generalizations.

      I'm an Apple customer and I want a phone that it robust and has long battery life and I'm entirely happy to compromise on thinness.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    14. Re:I don't understand by TechyImmigrant · · Score: 1

      "Many consumers" does not equal "Apple customers". That, right there, is the fundamental problem. Apple customers want thinness at all costs. And so many companies, like Samsung, are sooo jealous and envious of Apple's cultist customer base that they somehow think that they can replicate this level of success by copying Apple's impractical and user-hostile design decisions.

      I see too many people sporting iPhones in bulky protective cases every day to believe even Apple customers actually want thinner phones.

      I didn't put mine in a bulky case for its protective properties. I put it in a case so I could hold it without dropping it. The shiny rounded edges are slippery and significantly more difficult to hold securely while juggling other things. A Thule X3 case has nice, easy to grip sides. So that's what I put on it.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    15. Re:I don't understand by Grishnakh · · Score: 0

      Yet you happily continue to buy Apple products, instead of putting your money where your mouth is and going for a different brand.

    16. Re:I don't understand by SeaFox · · Score: 1

      "Many consumers" does not equal "Apple customers". That, right there, is the fundamental problem. Apple customers want thinness at all costs.

      No they don't. Go on the MacRurmors forums and people there are actually clamoring for a thicker phone, because they hate the bump that the camera unit causes on the back of the device, not allowing it to sit flat on a surface. I personally don't see why that would be such an issue (since they're likely to have a case on the back that prevents the camera from touching the surface anyway). They also want more durability after the iPhone 6 "bendgate" and more battery, along with thinner bezels on the device.

      The issue is Apple ignoring what their customers want, just like they did with the MacBook Pro, in pursuit of some pie-in-the-sky aesthetic.

    17. Re:I don't understand by Grishnakh · · Score: 0

      No, the issue is that all those morons on MacRumors and elsewhere gripe and complain, but then run out and spend tons of money on the latest Apple iGadget anyway, despite all their bitching and complaining.

    18. Re:I don't understand by Anonymous Coward · · Score: 0

      Thinner is cheaper to ship from China and lighter parts means less fuel costs. Bingo Bongo.

    19. Re:I don't understand by Anonymous Coward · · Score: 0

      "The newest iPhone and Macbook Pro were miserably received "

      "New MacBook Pro outsold [three quarters of] every competing laptop in just five days"

      iPhone sales are down a paltry 5%, and exceeding expectations, and the Macbook appears to be leading the market. I think most marketing execs would love to have a product so 'miserably received.'

    20. Re:I don't understand by Teckla · · Score: 1

      Apple customers want whatever Apple execs tell them to want.

      That might be true of some Apple customers, but I can tell you that I'm an Apple customer, and I assure you that I chose iPhone over Android because, based on my research, I think iPhone has a better security, reliability, and longevity story. When I'm ready to upgrade, I'll reevaluate the smartphone landscape again.

      Apple tells them "thin is in!" and Apple customers believe that thinness is the most important thing ever.

      Actually, one of the reasons I bought an OtterBox for my iPhone was to fatten it up and make it easier to hold. The other reason being, of course, protection, since the phone was pretty expensive.

      You seem kind of unthinking and religious in your hatred of people who choose to buy and use Apple products.

    21. Re:I don't understand by Anonymous Coward · · Score: 0

      Well, I have neither a fat battery cover nor an armored case for my phone. Now, why would I need one? I have battery for an entire day easily, even when most of it is spent screen on, and can recharge a large amount in 20-30 minutes. Hurray for fast charging tech. I don't need an armored case. I can use my phone in the shower, or in the deep end of most pools, and it will easily stand up to having large masses such as 70 ft trees dropped on it. It's not too slick to hold, even when it's wet, since it's not mostly glass or overly polished aluminum.

      Stop buying phones that suck. I can get a modern rugged phone that is reasonably attractive for half the price of a flagship. It has a pretty close to stock android build, good manufacturer support, and no camera bump. It's not too thin to hold in your hand. Sad thing is, reviewers will pan it because it:
      Isn't built with "premium" materials such as glass and aluminum, and thus will actually survive daily life.
      Hasn't got the latest pointlessly fast processor to play angry birds on a 1440P screen smaller than a numpad
      Doesn't have the thinnest possible bezel so it can actually survive being dropped.

      You can even find them with removable batteries, SD card slots, IR camera's, and a heap of other actually useful feature if you want to do work.
      Look at the Kyocera and Caterpillar lineups, among others.

    22. Re:I don't understand by thegarbz · · Score: 1

      As nospam points out, the new iPads are so frigging thin and slippery that they are hard to hold.

      Thin does not make something slippery or hard to hold. I have no problem holding a sheet of paper or a 0.5mm sheet of stainless. Thinner is not the problem here, stupid frigging brushed magnesium that looks good but is not functional is the problem. I can more easily hold my thinner Galaxy S5 than most of the thicker phones on the market due to the material used on the back cover.

      Thinner would still be better. Always better providing the phone is sturdy enough not to bend and doesn't have a stupid design meaning you can't pick it up. (Seriously rounded corners on the iPhone 6 were a piece of shit. I can't even pick up the 6+ easily because there's no edge to grip to.

    23. Re:I don't understand by Anonymous Coward · · Score: 0

      Many consumers" does not equal "Apple customers".

      Hear, hear! Didn't we just read that Samsung Note 7 buyers are so loyal that they're buying other Samsungs rather than any Apple? You buy a Note for the amenities, not for any damn goal of thinness or rounded-edge screens. The S-Pen had better be fat enough to hold, after all! That also means that they should leave in the earphone jack too.

      We've all heard a lot about the backlash against fat-shaming. We need a backlash against Apple about thick-shaming!

    24. Re:I don't understand by MachineShedFred · · Score: 1

      Then you aren't looking for it.

      Hello, I'm an Apple customer. I am typing this on a 2014 MacBook Pro. I carry an iPhone.

      My next laptop will not be an Apple, because they are going out of their way to make products that are incompatible with my previous purchases (LED Cinema Display, countless USB products). Why can't I get a 12" or 13" notebook with discrete graphics? I don't even want the discrete graphics necessarily inside the notebook - isn't that kind of the point of Thunderbolt? Yet, Apple goes out of their way to disable external graphics adapters in their OS.

      Why can't they put even one regular USB port on their notebooks? They helped to standardize USB 15 years ago, and now they have just decided that the literally hundreds of millions of devices already out there don't count any more. Why does buying a new notebook require me to buy another couple pounds of bullshit I have to carry everywhere just to use shit I already have; or spend hundreds more to replace perfectly working devices just to not have dongles on *everything*?

      Razer figured this one out, and there's no way they have more R&D and product design budget than Apple. For $400 less, you can get a better processor, a 4K screen, the same Thunderbolt 3.0 connectivity without the arbitrary restrictions - in fact they will happily sell you a thunderbolt GPU enclosure. And, it's thinner and lighter if that's the goal. Sure, you don't get the touch strip thingy, but instead the whole god damn screen is touch.

      Apple used to make products that people wanted - now Apple seems to be making products that Apple wants, regardless of customer sentiment. This transition started with the Mac Mini that was worse than what came before, and the useless trash can Mac Pro, and it's only gotten worse.

      --
      Slashdot still doesnâ(TM)t support Unicode after it was added to the HTML standard in 1997.
    25. Re:I don't understand by Grishnakh · · Score: 1

      Hey, I never said that every single Apple customer is the same. Obviously, with tens (or even hundreds) of millions of customers over the company's existence, there's going to be some variety. I've even bought a couple of their devices, way back when I was married, mainly because my wife wanted them (an iPod nano and an iPhone 3GS), so I do have some personal experience, though it was years ago, but it did give me a big distaste for how bad their products are for interoperability and after Android phones got better I steered her away from any more Apple crap. (I've also used Macs a little, but that was back in the 90s, not to mention Apple ][s back in the 80s; now those were great computers but that was really a different company.)

      But my point is, there seems to be no shortage of loyal Apple cultists^Wcustomers today. Sure, they'll lose a few people like you with these moves, but there's plenty more people lining up to take your place, and tons of existing customers who will happily buy their latest gear, even if it does require two pounds of dongles to be usable. Apple hasn't stopped being profitable and the most valuable company on the planet yet. Sure, companies like Razer make products which are objectively better, and a better value, but they don't have Apple's name brand and the cachet that comes with that, which allows them to charge a huge premium and get sales from dummies who just think that Apple must be the best thing around just because it's big and has this illusion of quality. It's no different from other luxury brands like Bentley and Rolex. Are Bentley cars more practical or reliable than Toyotas or Hondas? Of course not. So why do people spend $300k on them? Because they're Bentleys, that's the only reason. It's the same way that most Apple customers think.

    26. Re:I don't understand by TechyImmigrant · · Score: 1

      Yet you happily continue to buy Apple products, instead of putting your money where your mouth is and going for a different brand.

      Is making up random assumptions about people you don't know healthy?

      I've owned plenty of Android phones. I have an iPhone right now because I wanted to try it out. I don't see other manufacturers compromising on thinness either.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    27. Re:I don't understand by Anonymous Coward · · Score: 0

      Your thin obsessed sexist rant aside, how on earth do you get along having to hold individual pieces of paper!? They are so thin!

      Honestly I think making electronic gadgets thinner is at best overrated...I'm happy with a thicker more functional device. But I don't think your arguement that thin gadgets (and people!) are "unusable" holds water.

  11. Why wait? by mark-t · · Score: 1

    Does anybody have any idea outside of a hidden agenda that is *NOT* in the general public's best interests why they would wait to reveal this information if they have already found out what was causing it?

    As near or far as I can figure, if they know the cause already, they should publicly release a statement right away which explains it, apologize profusely for what happened, and clarify that they are taking measures to ensure that it doesn't happen in the future. Full stop. Move on, instead of dwelling on it or keeping the issue as an ongoing one for even one hour longer than it could otherwise take to be over.

    Honestly, all waiting does is unnecessarily heighten the drama of the situation. Or do they think that this is some sort of reality TV show and adding suspense will be good for the ratings?

    1. Re:Why wait? by DaphneDiane · · Score: 1

      Three ways I see to look at. One is they found the likely cause but want to avoid getting egg on face if it turns out they missed something. Given that they already had a double recall they probably don't want to create the appearance that they are clueless.

      The second way I could see it is by pronouncing they can show down third parties releasing their own investigations and could also time when the news got released. Given that CES is this month that can be used one of two ways, either release when press is excited about some new product or to spread the impact to other companies phones that will be announced shortly by implying that it could happen to any phone using the same type of battery.

      The third way I could see it is that they have developed a technology that eliminates our greatly reduces the possibility of the problem such as Utah a different type of battery. Having that ready at the same time could give them headstarts against the competitors. Look at how a lot of phones had to be reinforced after the bending iPhone cases. Once the problem is known people will start checking other phones for similar problems.

  12. Good to note.. heh by XSportSeeker · · Score: 3, Informative

    "A popular theory among many is that Samsung attempted to further slim the form factor of the Galaxy Note 7"

    This popular theory came from a private company that disassembled a single unit and came up with the speculation just to promote their own company, yet it has been spread by the tech press irresponsibly as a specialist opinnion.

    Though the theory is plausible, it has no substance. So it' s a good thing that an official statement will be coming out soon.

    1. Re:Good to note.. heh by Dunbal · · Score: 1

      disassembled a single unit and came up with the speculation just to promote their own company

      Bellingcat will sue for stealing their business method. They will also lose because Bellingcat doesn't even bother disassembling even a single unit, they just make shit up at a bar one night then publish it.

      --
      Seven puppies were harmed during the making of this post.
    2. Re:Good to note.. heh by thegarbz · · Score: 1

      You forgot that this private company was staffed entirely by software engineers and project managers and didn't have even the slightest hint of any experience or knowledge of hardware design.

  13. They want to turn the fiasco into success by Anonymous Coward · · Score: 0

    they'll annonce that they sell the note 7 as a devboard (but without the batteries) for 70$.

  14. The only explanation by Powercntrl · · Score: 1

    Let's see - they set themselves on fire, are banned from planes... Yep, Samsung must've declared a jihad against Apple.

    --

    ---
    DRM is like antifreeze, to the MPAA/RIAA it's sweet, to the consumers it's poison.
  15. They know how to keep the flame alive by OneHundredAndTen · · Score: 1

    We can expect further hot products from Samsung. If a company is on fire, Samsung is. The public is burning with anticipation for more explosive products from an organization unique in its capabilities to rekindle buyers' enthusiasm.

  16. Easy one! by enriquevagu · · Score: 1

    It was the battery! Nothing to see here, move along...

  17. it's a phone! a mini-tablet! survival lighter! by swschrad · · Score: 2

    only problem is, they didn't put the "light forest on fire as signal" command in the manual. next time....

    --
    if this is supposed to be a new economy, how come they still want my old fashioned money?
  18. What caused... Later this month by Anonymous Coward · · Score: 0

    Did Samsung build a time machine? How can they tell us "what caused to phones to catch fire later this month?"

    Also does this time machine use batteries? Do they, or did they, catch fire at some point in the past, present or future?

    1. Re:What caused... Later this month by hambone142 · · Score: 1

      Exactly.

      If they know they will have an answer in the future, they know now.

      If not, they don't know what caused the problem and they're essentially "playing poker" and bluffing.

  19. update by slashmydots · · Score: 2

    I heard they're going to throw a Note 7 and a Takata airbag into the large hadron collider to see if they form a black hole of crappy Asian engineering standards that sucks in all the money around it.

    1. Re:update by thegarbz · · Score: 2

      crappy Asian engineering standards

      By all means why don't you come up with some better engineering at that price point. But hey it's easier to simply sit on a forum and shit on another company who are engineering frigging miracles in miniaturisation.

    2. Re:update by slashmydots · · Score: 1

      I'm American so instead I think I'll do it at a REASONABLE AND REALISTIC price point.

    3. Re:update by thegarbz · · Score: 1

      I'm American so instead I think I'll do it at a REASONABLE AND REALISTIC price point.

      Yeah but no one buys reasonable and realistic. You can see that quite clearly in the rise of cheap shit from China.

  20. Exploding Note 7..vs by Anonymous Coward · · Score: 0

    my phone....Oppo Find 7, which doesn't have that problem BECAUSE I CAN REMOVE THE BATTERY.

    HINT HINT.

  21. I wonder if they'll reveal why a glass back? by filesiteguy · · Score: 2

    My son bought himself one of these. Nice UI for an Android device, it wasn't the TouchWiz. My fears of a glass back came true, when he was switching from a case and dropped it two feet onto his desk. The entire back was shattered.

    Fortunately, the phone was already recalled. Who's stupid enough to make a handheld computer with a glass back?

    https://twitter.com/PerfectReign/status/778987256652587008

    1. Re:I wonder if they'll reveal why a glass back? by TechyImmigrant · · Score: 1

      >Who's stupid enough to make a handheld computer with a glass back?

      Like the Nexus 4?

      That was a crap phone. The 5 was great. The 4 was their practice run.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    2. Re:I wonder if they'll reveal why a glass back? by Dutch+Gun · · Score: 2

      My understanding is that the glass back helps to improve radio reception. It's apparently a significant problem for the newer all-aluminum phone designs. The aluminum blocks reception, and there are various ways of coping with it, typically by compromising the solid aluminum back with other materials.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    3. Re: I wonder if they'll reveal why a glass back? by filesiteguy · · Score: 1

      Fascinating! I had no idea. I did like the metal back on my HTC One M8. However I've always had plastic otherwise on my android, Windows, and IPhone

    4. Re: I wonder if they'll reveal why a glass back? by Dutch+Gun · · Score: 1

      I have an HTC One M7 myself. Notice that, in fact, it's not a seamless metal back. There are small plastic strips that cut across the top and bottom, and the sides are plastic as well. I'd presume that's not an aesthetic choice, but for reception purposes.

      I've always gotten good reception with that phone, so I do wonder what the advantage of the glass panel is over the HTC's segmented design. Maybe they patented it? Who knows.

      --
      Irony: Agile development has too much intertia to be abandoned now.
  22. There's a reason Apple is successful... by Brannon · · Score: 1

    and it's not because they've somehow managed to trick hundreds of millions of people into buying something they don't want. Or that they've hypnotized their customers into wanting whatever Apple happens to make.

    Apple is successful because they make what their customers want and their customers have lots of money--it's that simple. It's pretty much the same formula that every other company that's ever been successful has followed.

    1. Re:There's a reason Apple is successful... by Grishnakh · · Score: 1

      No, this is total bullshit. Apple is the company that refused to make big-screen phones, and their customers defended this, until suddenly they changed and made big-screen phones, and suddenly all their stupid cultist customers defended this even though just before they were defending Apple's eschewing of big-screen phones.

      Apple is successful because their customers are cultists who will buy whatever Apple makes. They're just like many other massively overpriced luxury brands like Coach and Bentley, who live on their brands alone, except that Apple stuff isn't quite as expensive so it's accessible to a lot more people.

    2. Re:There's a reason Apple is successful... by Anonymous Coward · · Score: 0

      Don't go lumping Coach in with Apple. One of the ways you can tell a knockoff Coach bag is that it won't hold up to abuse. One of the ways you can tell a knockoff Apple product is that it works better.

    3. Re:There's a reason Apple is successful... by Anonymous Coward · · Score: 0

      The reason they made big-screen phones was because there was customer demand, you silly cuck.

    4. Re:There's a reason Apple is successful... by Cochonou · · Score: 1

      It seems you are confusing Apple customers with Apple cultists, and are also confusing the real world with the echo chamber of the internet. In both cases, it's not really the same number of people.

  23. Galaxy Green is People by Anonymous Coward · · Score: 0

    Those contractor prisons know how to make use of the population in battery production. The fires are actually caused by spontaneous human combustion.

  24. Re:I know what happened: by tsqr · · Score: 1

    By God, you're right! A mobile phone is not entirely unlike a nuclear power plant at all!

  25. I HATE APPLE by PortHaven · · Score: 1

    And their starting this whole "slimmer = better" race.

    1. Slimmer phones are harder to hold, and almost impossible to hold with your shoulder when you just need both hands for a moment.

    2. Slimmer phones have smaller batteries and less battery life.

    3. Slimmer phones push phone makers to go with fixed batteries and to remove SD slots.

    ***

    What I want....

    A thicker phone...with a large removable battery. And if you really want to make me happy, give me three mico-SD card slots and a RAID option. And guess what, thicker phones don't bend a.k.a. iPhone 6 Plus and are less likely to go up in smoke like the Note 7.

  26. Re:I know what happened: by Anonymous Coward · · Score: 0

    Well, we are talking about the Note 7. They've been known to create lots of heat too...