Slashdot Mirror
Apple Investigating Issue With AirPods Randomly Disconnecting During Calls (macrumors.com)
According to MacRumors, Apple is investigating multiple reports from iPhone owners of AirPods randomly disconnecting and reconnecting during calls. While the issue doesn't appear to be widespread, it appears to be a big enough problem to attract Apple's attention. One of the main reasons why the AirPods were so late to the market was because Apple needed more time to ensure the earpieces had reliable connectivity. Specifically, they were delayed to ensure both earpieces receive audio at the same time. MacRumors reports: A MacRumors forum thread and a long thread on Apple's Support Communities website have been generated by AirPods users who are regularly experiencing Bluetooth connection dropouts during phone calls, despite the fact that the wireless earphones almost never lose their connection when used to listen to music or anything else. MacRumors forum member protobiont wrote: "I've had this happen on two phone calls today. I am talking and suddenly the audio switches to the phone, I hear the Airpod connect tones and the audio switches back. This will repeat itself a few times, which is quite distracting during a phone call." At present, the issue appears to be limited to iPhone 6s and iPhone 6s Plus devices, with several users reporting no such problems after upgrading to an iPhone 7. MacRumors was also unable to replicate the problem on Apple's latest handset. Initial reports suggested the dropout issue only occurs if users also have an Apple Watch paired to their iPhone, but MacRumors was able to replicate the problem with a Fitbit Blaze, suggesting a more general conflict when other Bluetooth devices are also connected. Unpairing and then repairing the AirPods does not appear to solve the problem, neither does rebooting nor resetting the iPhone. Until Apple offers a solution, users are advised to use only one AirPod for conducting calls, as the dropouts only seem to occur when both earpieces are in use.
Most people will end up with a single airpod anyway.
It would be nice if they could connect by a more reliable method such as a wire. Perhaps Apple could patent it.
Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
The people aren't holding the AirPods correctly.
... not only should these not have connection problems, they should transcribe all conversations to a file for you.
#DeleteChrome
with several users reporting no such problems after upgrading to an iPhone 7
There you go... social inducted device obsolescence.
The only one who should be fired for this is the chief clown Tim Cook.
He should be fired for the shitty sales of the iPhone 7 and MBP. as well. Shitty is a relative term here, FYI.
Apple's latest generation of shit has been a failure in the eyes of the media, the industry, the public, and the shareholders. The current batch of iThings only serve as a reminder that Jobs is dead and what Apple without Jobs was. (For the record, I think Apple with Jobs was shit through and through, but I won't deny that people bought ever-increasing quantities of whatever turd he held on a stage..)
you are not holding it wrong ...your ears are misaligned!
This is an IRQ conflict... they should move the headset to COM1 and the cellular modem to COM3.
Just like Microsoft did in the 90's and 00's (and possibly still does now), Apple now uses paying customers to do the last round of testing for them. After they purchase the iGadgets. The recent MBP/iPhone port removal shenanigans will sure keep me riding my hardware to their last breath.
Waiting for the traditional batch of "mine works fine".
You're using your ears wrong.
I have had this happen when I was using the new Beats Solo3. I was on a call with them and then the audio drop to my iPhone and I heard the connect sound from the earphones. I took them off and completed the call on the phone. I suspect this will become a larger issue as time progresses unless Apple resolves the underlying issue.
Apple is so far up it's ass on this whole "it's all wireless in the future and the future is now" bullshit...
Bluetooth is great, but battery life and size are often fatally problematic to the notion of "just get bluetooth headphones" is some kind of universal solution rendering headphones with cords (btw the headphone jack is also a *universally compatible data port*) obsolete and somehow justifying Apple's design strategy and marketing on these products.
Let me address this now, people will definitely comment, "But I have used bluetooth headphones for years and the battery life and sound quality are sufficient"...that's great, but it's not evidence that proves this is a good design decision.
Bluetooth headphones are caught between wanting to be as small as possible, have longer battery life, and not teathering them for convenience somehow (b/c then might as well use a cord!). It's what happens when you let marketing drive design, an obtuse impass where no solution is right. Wireless headphones with 8 hours of battery life is not enough for many, many users. For many various reasons. It really is noteworthy that the smaller they get the more they would benefit from cords, which are the whole thing they attempt to avoid.
We are far, far away from wireless headphones being a de facto replacement for wired headphones such that we can just discard the headphone port.
Thank you Dave Raggett
The only one who should be fired for this is the chief clown Tim Cook. He should be fired for the shitty sales of the iPhone 7 and MBP. as well. Shitty is a relative term here, FYI.
Apple's latest generation of shit has been a failure in the eyes of the media, the industry, the public, and the shareholders. The current batch of iThings only serve as a reminder that Jobs is dead and what Apple without Jobs was. (For the record, I think Apple with Jobs was shit through and through, but I won't deny that people bought ever-increasing quantities of whatever turd he held on a stage..)
That's why Apple stock just posted (yet another) all-time high about a week ago.
I'm sure that just a dash of your famous 'courage' will magically make Bluetooth every bit as reliable as a piece of wire! It might have been nice, though, if you had instead demonstrated the courage to NOT favour fashion over function. But I guess indulging your vanity, while making your customers pay more for less standard and less reliable gear, was the more courageous choice. You old lionheart, you!
'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
The underlying issue needs to be sacked by the board of directors, but Apple is too courageous for that.
"Nine times out of ten, starting a fire is not the best way to solve the problem." - my wife
It's amazing that we embrace wireless simple on the annoyance of wires? When in fact nothing is more reliable than a wired connection. I have had nothing but trouble with wireless connections
Well, my headphones never have been torn from my head because my wireless got caught in something. Nor do I have to untangle my wireless every time I want to use it - or carefully coil it up after use.
Of course news about a fake are Fake News.
Momentum. But the bad decisions today indicate an Apple in decline.
Sure. The stock price is based on momentum.
Of course news about a fake are Fake News.
I think a lot of companies would love to fail that well.
...with my bluetooth connection in my car, and also at various times when I connect my Beats Pill. So I'd guess this has to do with bluetooth connectivity in general, and not specifically the AirPods. Fuck me, right?
Stock price is a meaningless measure. Wait until they post their earnings call, then we will see if they are doing well. Until then all you see is speculation and gambling based on possibilities and rumors.
APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
If the CEO of the company hadn't of accused the users of holding a poorly designed phone wrong, there would be nothing to make fun of. Unfortunately, Apple is notorious for blaming defects on the customer instead of the engineers/designers.
No one had exposed external antennas, and no one had the same issue as the iPhone. Their fix was to give away bumpers, and modify how the signal strength was shown. Both of these "fixes" are just covering up an engineering issue.
APK likes to ask for responses to the same things over and over. Maybe he just likes the responses?
Use only one airpod at a time? What, am I using it wrong? Or holding it in my ear wrong???