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More Fast Food Restaurants Are Now Automating (qz.com)
An anonymous reader writes:
Wendy's is adding self-service ordering kiosks "to at least 1,000 restaurants, or about 15% of its stores," reports the Los Angeles Times, while McDonald's and Panera Bread are now planning to add kiosks to every restaurant. "Lots of restaurants, not just fast-food chains, are really trying to mitigate the costs of higher wages," says one market research firm, while also citing a survey which found 40% of millennials willing to use kiosks (compared to 30% of restaurant-goers overall).
But in some cases this means more work for human employees. Quartz points out that McDonalds doesn't plan to reduce its workforce after installing kiosks, and Panera Bread "has said that at some locations where it has ordering kiosks, it has actually increased human hours to help the kitchen keep up with the higher number of orders that come in through the more efficient ordering system."
But in some cases this means more work for human employees. Quartz points out that McDonalds doesn't plan to reduce its workforce after installing kiosks, and Panera Bread "has said that at some locations where it has ordering kiosks, it has actually increased human hours to help the kitchen keep up with the higher number of orders that come in through the more efficient ordering system."
I used to go to the Olive Garden occasionally when my wife forced me to. They started putting that shit on my table and I always took it off and put it on an empty table. After about my 4th visit the manager told me I had to leave it on the table. I got up and walked out and haven't been back. They can suck my dick. I'm a customer, not a fucking consumer. People that treat me like a consumer don't get my business. This modern thing of letting companies and restaurants and other businesses treat you like something to be sheared for maximum profit is anathema to me. When I sit at the table with a machine that takes up almost an entire place setting there that is inconvenient and an annoyance. It's like they make it so you can't possibly avoid it and that is unacceptable. You might like it and if so good for you. I assure you however that they'll lose at least a quarter of their business to people like me that want to be treated like a customer.