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Thousands of Fake Google Maps Listings Redirect Users To Fraudulent Sites (bleepingcomputer.com)

An anonymous reader quotes a report from BleepingComputer: Tens of thousands of fake listings are added to Google Maps each month, redirecting users to fraudulent websites selling phony or overpriced services, or are part of some referral scam. Researchers say that 74% of these abusive listings were for local businesses in the U.S. and India, mainly in pockets around certain local hotspots, especially in large metropolitan areas such as New York, Chicago, Houston, or Los Angeles. In most cases, the scheme was simple. A customer in need of a locksmith or electrician would search Google Maps for a local company. If he navigated to the website of a fake business or called its number, a call center operator posing as the business' representative would send over an unaccredited contractor that would charge much more than regular professionals. If a customer's situation were urgent, the contractor would often charge more than the initial agreed upon price. Researchers said that 40.3% of all the listings for fake companies they found focused on on-call services, such as locksmiths, plumbers, and electricians, and were for customers who were desperate to resolve issues. Further, overall, operators of fake listings managed to hijack 0.5% of Google Maps' outbound traffic for the studied period.

36 comments

  1. Oh hi by Anonymous Coward · · Score: 0

    I was just adjusting my head set. Hi there. I wanted to tell you about ....

  2. This is why by phantomfive · · Score: 1

    This is why we can't have good things.

    --
    "First they came for the slanderers and i said nothing."
    1. Re:This is why by Anonymous Coward · · Score: 0

      Cool racism against indian people bro

    2. Re:This is why by Demena · · Score: 1

      Where cuz?

    3. Re:This is why by Anonymous Coward · · Score: 1

      redirecting users to fraudulent websites selling phony or overpriced services

      So only Apple, Best Buy and Microsoft are allowed to sell overpriced products?

    4. Re:This is why by Anonymous Coward · · Score: 0

      Cool racism against indian people bro

      If you aren't racist, you aren't paying attention.

  3. Unlike Apple maps by jfdavis668 · · Score: 1

    With Google maps, at least you will get there, even if it is fake. With Apple maps, you never know.

    1. Re:Unlike Apple maps by phantomfive · · Score: 2

      Near where I live there's an elevated overpass, with a location almost directly under the overpass. Google maps suggests driving directly off the edge of the overpass to get there. So you know, get there, if you don't mind the 10m drop.

      --
      "First they came for the slanderers and i said nothing."
    2. Re:Unlike Apple maps by Anonymous Coward · · Score: 0

      And your point is? You are so much Google fan, you are sensibility challenged.

    3. Re:Unlike Apple maps by jfdavis668 · · Score: 3, Funny

      A man using Apple maps walked into a bar, or maybe a hotel, or possibly a church...

  4. Sounds like real listings by Anonymous Coward · · Score: 0

    How it is a fake listing? If I call expecting a locksmith and a locksmith comes, then I don't see how the listing is fake.

    1. Re:Sounds like real listings by Anonymous Coward · · Score: 2, Informative

      " If he navigated to the website of a fake business or called its number, a call center operator posing as the business' representative would send over an unaccredited contractor that would charge much more than regular professionals."

      Locksmith and electrician are licensed professions. So calling for a locksmith, not getting a locksmith, but some schmo who overcharges you is a scam.

    2. Re:Sounds like real listings by Anonymous Coward · · Score: 0

      We'll send over a "doctor" the next time you need medical help then.

    3. Re:Sounds like real listings by Anonymous Coward · · Score: 0

      I wonder how one can tell the difference when the pros charge $90/hr to begin with...

    4. Re:Sounds like real listings by sexconker · · Score: 2

      Sounds great, actually. I'd love to fall victim to this. Pay whoever for whatever work, then contest the charge with my credit card after I find out they're unlicensed and fraudulent. If they try to come back to my property to recover materials or whatever, they're trespassing. If they go to the cops or a court, they get thrown in jail. The actual work they do and parts they use are likely no worse than a typical licensed pro / contractor.

    5. Re:Sounds like real listings by ls671 · · Score: 1

      Hello dear Sir,

      It is me! The electrician ^H^H^H^H^H^H^H^H^H^H^H locksmith!

      I can assure you that I am fully legit and competent and that I possesse all certifications.

      Fell free to call me anytime in full confidence, I guarantee your full satisfaction.

      Also, do not believe all the fake news you read on the Internet. I am afraid that this article might impact me and make it harder for me to take care of my nine kids and my wife.

      Thank you dear Sir,

      --
      Everything I write is lies, read between the lines.
    6. Re:Sounds like real listings by Waffle+Iron · · Score: 3, Insightful

      So in order to save a few bucks, you think it's a good idea to first let a criminal make off with a copy of your house keys, then give him your credit card info, and finally go through the hassle of trying to stop payment to him. What could possibly go wrong?

    7. Re:Sounds like real listings by ls671 · · Score: 1

      I kinda have to admit that's what I thought too while reading the parent post a while ago...

      --
      Everything I write is lies, read between the lines.
    8. Re:Sounds like real listings by Anonymous Coward · · Score: 0

      Wait, what?
      So I'm an electrician, schooled and trained and such but I can't do my job because I refuse to pay the protection money to some guild? What the fuck is wrong with you people?
      Now, regarding the payiment, if you agree to my price, what's wrong with that?

    9. Re:Sounds like real listings by Anonymous Coward · · Score: 0

      We had a similar scam go through our community a while back that may be a better example. Some "company" started calling people in our area (mostly elderly) claiming that they could get "certified documents" on their property for $85. Come to find that they were just getting copies of the last deed, which can be purchased for $1 a page at our Register of Deeds. A +95% (some deeds have a few pages) markup of an item which could be easily purchased locally with no discernible purpose for their "service" beyond making them money.

    10. Re:Sounds like real listings by ryocoon · · Score: 1

      Pretty much any time a title document changes (which ends up being publicly searchable) numerous letters come out of the ether from official looking companies offering the same thing. It is actually a really common practice, albeit a shitty one. It preys upon the unknowing, the lazy, and the nervous ("Oh shit, this form letter looks important, I better answer back to it and send them their asked for money."). Repeat when there are construction permits gained, etc. A lot of this stuff is public searchable in major cities, and so companies make a living by trawling these sites' APIs and finding modifications, checking that it is residential (or not) and firing off legal looking junk-mail solicitations.

  5. AGAIN???? This happened a few days ago too. by Anonymous Coward · · Score: 0

    You'd figure they'd stop it from happening again but I guess not.

  6. Which one is from India? by 140Mandak262Jamuna · · Score: 1

    Researchers say that 74% of these abusive listings were for local businesses in the U.S. and India, mainly in pockets around certain local hotspots, especially in large metropolitan areas such as New York, Chicago, Houston, or Los Angeles.

    I am sure one of these large metro areas is in India, why else would they include India in the countries list? 35 cities in India with population more than 1 million. Top 50 cities in USA

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  7. Fraud by competitors by FrankHaynes · · Score: 2

    I have seen some cases where, say a restaurant was listed at a location that is actually an empty field. So Mr. Google Maps User gets directions and wastes time and gas driving to an empty field. My guess is that such listings are submitted by the competitor of the restaurant or maybe a disgruntled former employee or customer.

    I have also seen my submissions to update bogus locations or bad info go unpublished, so for all we know some of the Google Maps community editors are Bad Guys themselves who seek to keep certain listings with bad info for the benefit of their buddies or businesses who pay them to keep things that way.

    tl;dr Crowdsourcing works only as long as the crowd is trustworthy.

    --
    slashdot: A failed experiment.
    1. Re:Fraud by competitors by Anonymous Coward · · Score: 0

      I have seen some cases where, say a restaurant was listed at a location that is actually an empty field. So Mr. Google Maps User gets directions and wastes time and gas driving to an empty field. My guess is that such listings are submitted by the competitor of the restaurant or maybe a disgruntled former employee or customer.

      I have also seen my submissions to update bogus locations or bad info go unpublished, so for all we know some of the Google Maps community editors are Bad Guys themselves who seek to keep certain listings with bad info for the benefit of their buddies or businesses who pay them to keep things that way.

      tl;dr Crowdsourcing works only as long as the crowd is trustworthy.

      I have seen some cases where, say a restaurant was listed at a location that is actually an empty field. So Mr. Google Maps User gets directions and wastes time and gas driving to an empty field. My guess is that such listings are submitted by the competitor of the restaurant or maybe a disgruntled former employee or customer.

      I have also seen my submissions to update bogus locations or bad info go unpublished, so for all we know some of the Google Maps community editors are Bad Guys themselves who seek to keep certain listings with bad info for the benefit of their buddies or businesses who pay them to keep things that way.

      tl;dr Crowdsourcing works only as long as the crowd is trustworthy.

      http://viralonsocial.com/google-continues-suspend-fake-google-maps-listings/

  8. Not Fake by Gavagai80 · · Score: 1

    If they actually perform the requested work, they're not exactly fake companies -- just bad companies with deceptive pricing and uncertified workmanship.

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    This space intentionally left blank
    1. Re:Not Fake by Anonymous Coward · · Score: 0

      You haven't read the article. The companies don't exist. It's just a call center redirecting users to unaccredited workers, usually foreigners (immigrants).

  9. Ingenuity by JustAnotherOldGuy · · Score: 2

    The ingenuity of shitbag scammers never ceases to amaze me. They manage to pollute everything, large or small. How I wish they would all die in a fire.

    --
    Just cruising through this digital world at 33 1/3 rpm...
    1. Re:Ingenuity by kaatochacha · · Score: 1

      Hello Sir!
      I offer you my service, "kill shitbag scammers in a fire", for low price of only $450 per for each fire made!
      I can easily be gotten by calling my office in NEW YORK CITY, UNITED STATES.
      Please search google maps for my servicing!

  10. fraudulent listing by Anonymous Coward · · Score: 0

    but it seems unlicensed or shady overpriced contractors that do exist but have no real brick n mortor buisness. the buisness model without the deciet sounds like a uber type buisness could be world wide but local people are contractors using google maps as as the app to connect them together.

  11. Wrong road? by Neuronwelder · · Score: 1

    Is that how I ended up in Walley World? https://www.bustle.com/article...

  12. Kill Them All by Anonymous Coward · · Score: 1

    I am Advocating to the President the Extra-Judicial Killing of All Alphabet and Google Employees back to 1 January 1998.

    Ha ha Ice Cream Man, Prof. Eric Der Schmidity!

    Die ... Ignominiously !

  13. Fraud is a tree with 100 trunks and 5000+ branches by Anonymous Coward · · Score: 0

    As if there weren't any other avenues of deception, theft and fraud left in the world. Now we see that Amazonbie has introduced another avenue of criminal mischief.

    Maybe in late 2501... this kind of criminal behavior will be noticed by Buck Rogers. But in the mean time.. the rest of us must monitor and report the pigslop-laden-miscreants and stop them before they prey upon the innocent to pay for their bit coin-fueled porn addictions.

    Peace out.

  14. Obligatory xkcd quote by LordHighExecutioner · · Score: 1

    Here. Anybody going there ?

  15. This is Old Hat by Thelasko · · Score: 1

    I saw this years ago when I was looking for a locksmith to get a specialized key made. A lot of the "local" locksmith listings are directed to the same nationwide company. I suspect that company then turns around and sends out a legitimate locksmith for a hefty fee.

    The problem is that most people aren't looking for a locksmith unless it's an emergency. They don't have time to research a reputable one. After this discovery, I make it a point to save the phone number of any locksmith businesses I see around my neighborhood. Brick and mortar locksmiths are nearly extinct!

    --
    One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".