Slashdot Mirror


Is Social Media Making Us Hate Each Other? (bostonglobe.com)

Nicholas Carr's book The Shallows: What the Internet Is Doing to Our Brains was a finalist for the 2011 Pulitzer Prize. Now an anonymous Slashdot reader reports on Carr's newest warning: It seems obvious: The more we learn about other people, the more we'll come to like them. The assumption underpins our deep-seated belief that communication networks, from the telephone system to Facebook, will help create social harmony. But what if the opposite is true? In a Boston Globe article, Nicholas Carr presents evidence showing that as we get more information about other people, we tend to like them less, not more. Through a phenomenon called "dissimilarity cascades," we place greater stress on personal and cultural differences than on similarities, and the bias strengthens as information accumulates. "Proximity makes differences stand out," he writes. The phenomenon intensifies online, where people are rewarded for sharing endless information about themselves. What the research indicates, warns Carr, is that the spread of social media is more likely to create social strife than social harmony.
The article concludes by opposing the idea that "If we get the engineering right, our better angels will triumph. It's a pleasant thought, but it's a fantasy... Technology is an amplifier. It magnifies our best traits, and it magnifies our worst. What it doesn't do is make us better people. That's a job we can't offload on machines."

34 of 312 comments (clear)

  1. What's changed? by beheaderaswp · · Score: 5, Interesting

    We always hated each other. Social media just makes it easier to be in other people's circles...

    If you hated someone in 1970... you just avoided them. On the internet, short of blocking them on social media, you are confronted with them constantly.

    So we haven't changed... social media just brings out some bad things in people. While still doing many good things.

    --
    Another consultant who stuck it out.

    "We are the Priests, of the Temples of Syrinx..."
    1. Re:What's changed? by hey! · · Score: 5, Interesting

      The problem is that social media reduces us to the way we present ourselves. While that certainly is part of who we are, it's not the whole story.

      One of the most popular maxims of ancient Greek philosophers was "know thyself", and the reason they considered it important is that it turns out to be a lot harder than it sounds. You think you know yourself, but chances people who spend a lot of time in close physical proximity to you understand you in ways you don't.

      But online your identity is mediated by how you present yourself. This is not only inevitably somewhat dishonest (in ways that may be more obvious to others than to yourself), even when you are trying to be honest you at best are presenting who you think you are.

      --
      Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
    2. Re:What's changed? by AmiMoJo · · Score: 5, Insightful

      I've noticed that on social media people make more assumptions about you than in real life. Seems to be due to them grouping people and then assuming that the group's properties apply to the assumed members.

      I get that a lot on Slashdot. People assume all kinds of crazy things about me because they put me in some imaginary "SJW" group.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    3. Re:What's changed? by swillden · · Score: 3, Interesting

      On the internet, short of blocking them on social media, you are confronted with them constantly.

      Actually, I think it's the ability to block (or just de-friend) that creates the biggest part of the problem. It creates echo chamber effects, which help ideas morph into their most virulent and effective forms, especially ideas that demonize the holders of opposing ideas -- which, from a memetic evolutionary perspective are really cooperating ideas, not competing at all.

      A good, though somewhat annoyingly dumbed down, explanation of this process and effect is this youtube video. If you haven't watched it, you really should -- and then think about the ideas that you hold and consider the possibility that they have evolved specifically to push your hot buttons in the most effective way possible, and how you can counter that.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
    4. Re:What's changed? by Dutch+Gun · · Score: 5, Interesting

      Probably true, but even as someone who is likely your political polar opposite, I've always found your arguments to be consistent and well thought-out, even if I don't necessarily agree with all your positions or conclusions. For some reason, I think it's easier to remember a single negative moderation or hateful comment rather than a dozen encouraging responses or positive mods.

      Unfortunately, many people use the relative anonymity as an excuse for venting their own frustration, intentionally lashing out at others with caustic remarks or outright trolling. I've found that viewing such people with pity rather than frustration helps alleviate the frustration of dealing with rude people. What sort of person feels the need to lash out at others online? It's sort of pitiable, and I tend to think "how crappy is your life that online trolling is how you choose to interact with others?"

      I'm not sure there's any solution, other than ignoring the trolls and trying to set a good example yourself.

      --
      Irony: Agile development has too much intertia to be abandoned now.
  2. Orwell was right... by Anonymous Coward · · Score: 5, Interesting

    What do you expect when activists organize 2 minute hates every 2 minutes?

    I mean, that's like half of the "news" any more. Let's dig up some rumors about someone who says that someone said something and see how many people we can convince that they're thoroughly despicable.

    1. Re:Orwell was right... by Anonymous Coward · · Score: 5, Insightful

      Nice. Point proven right at the top. People are so focused on dumb petty political bullshit and are at each other's throats over it. In person, most don't talk about political shit non-stop since there are a million other things to talk about and do that don't bring up conflict between the person you're with.

    2. Re:Orwell was right... by chipschap · · Score: 3, Interesting

      Nice. Point proven right at the top. People are so focused on dumb petty political bullshit and are at each other's throats over it. In person, most don't talk about political shit non-stop since there are a million other things to talk about and do that don't bring up conflict between the person you're with.

      You've hit it right on the head, and add to this that the level of politeness in on-line discourse is orders of magnitude less than it is in most in-person interaction. I still have some trouble with the incredible incivility on /. and many other on-line fora and social media sites. Almost none of the mean stuff that gets said on line would be said face to face, except by the worst sociopaths.

  3. Really? by 110010001000 · · Score: 4, Funny

    "It seems obvious: The more we learn about other people, the more we'll come to like them."

    Who ever said that? Eventually people get annoying. Except for me.

  4. Social media = clique. by Anonymous Coward · · Score: 5, Interesting

    And if you know anything about the dynamics of a clique, you know they don't
    tend to involve niceness or admiration.

    What many forget is that humans are still animals, and that human behavior is
    driven by the desire for power or sex. All else is trivial details compared to power
    and sex.

    A clique is used to exclude more than it is to include. Exclusion is not a friendly
    behavioral phenomenon.

    I'd have to say Nicholas Carr is not wrong in theorizing that social media may foment
    dislike and related behaviors. However, I don't think such a realization is amazing,
    because it's pretty obvious if you bother to think for yourself. Facebook is just an electronic
    version of a high school clique. Some people will find this useful, while others will find it
    distasteful.

    1. Re:Social media = clique. by AmiMoJo · · Score: 5, Insightful

      Nonsense. Most human beings are driven by a desire to protect their families, and in most of the world are educated enough to realise that participation in civil society and being sociable is the best way to achieve that.

      What you are describing are sociopaths.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
  5. Tech (or Web 2.0) is herding us into clusters by Anonymous Coward · · Score: 4, Insightful

    ... of similar people with similar backgrounds, professions, ages, political and cultural outlooks. Sometimes these are called "tribes".

    And like street gangs facing off in big cities, members of different tribes tend not to like each other much.

  6. Stop calling it social media by Anonymous Coward · · Score: 5, Interesting

    It is not "social media".

    It is a "gossip platform".

    It is a social ill.

    It has transformed society into a bunch of bored. blue haired old women and 15 year old mean girls. We are giving megaphones to mean spirited idiots, and the less responsible they are, the more free time they have to spout stupidity and bile.

    It's time to kill it with fire.

    1. Re:Stop calling it social media by Anonymous Coward · · Score: 5, Insightful

      Or just not participate. If you don't sign up or log in, you're not part of the problem.

      Trying to destroy it makes it stronger. Let it die on its own when the next generation refutes it.

  7. People hate each other more by Kohath · · Score: 4, Insightful

    Because large segments of society -- including "thought leaders" -- that used to be nominally against hate are now cheerleading for it.

    The election was a good example, with one candidate bad-mouthing Mexicans and Muslims (in a way described by some as hateful) and the other directly calling Americans in the other party "enemies" and identifying a broad class of Americans as "irredeemable" and/or "deplorable".

    If we don't want more hate, let's stop encouraging it.

    1. Re:People hate each other more by lucm · · Score: 3, Insightful

      Nobody called it "hate" when Jimmy Carter forbid immigration from Iran. It's "hate" now just because it comes from Trump.

      --
      lucm, indeed.
    2. Re:People hate each other more by chihowa · · Score: 4, Insightful

      I think that this cheerleading of hate from the establishment and overall atmosphere of divisiveness is very deliberate.

      It looks like a classic "divide and rule" strategy to keep the people at each others' throats and continually blaming each other for the state of affairs instead of having everybody looking toward their governments, politicians, and "thought leaders". Those in power are making a killing on the current state of affairs and are getting wealthier every day. They don't want this gravy train to stop rolling.

      --
      If you want a vision of the future, imagine a youtube comments section scrolling - forever.
    3. Re:People hate each other more by Kohath · · Score: 3, Insightful

      Yeah, it's hard to understand what makes a 90-day travel ban from a few places like Yemen, Iran, and Somalia "hate". (Especially when Iraq was dropped from the list of countries after working out vetting of travelers with the State Department.) Normally hatred isn't scheduled to expire after 3 months.

    4. Re:People hate each other more by Kohath · · Score: 4, Interesting

      I have no problem with hating racists.

      Lots of haters have no problem hating whoever, because [reasons]. They should all stop being haters. Including you.

      There's no point in singing kumbaya when half the country cheers ethnic "cleansing", meaning mass deportation and police-state harassment regular people.

      If you're talking about the US, there's no "ethnic cleansing " in the US. Perhaps some of this hatred is because people like you make up or repeat false stories like this? There's also no "mass deportation" of "regular people".

      Unfortunately, there is government harassment -- which is one reason why I support a smaller government with less power over people.

  8. Clickbait by grumling · · Score: 3, Interesting

    Controversy generates clicks. Clicks generate ad revenue. Everyone (who is exchanging money) is happy when we're all miserable.

    Reminds me of the climax of Jedi: Luke is thrashing away at Vader, full of hate and anger. Meanwhile the emperor is laughing with glee. Dance, monkey boy! Dance!

    --
    "Well, good luck finding a judge that doesn't run a bestiality site."
  9. Confirmation Bias by PineHall · · Score: 3, Interesting

    Social Media makes it easy for us to reinforce and confirm our beliefs. Family and friends help shape our beliefs and our social media "friends" tend to be those people. Social media puts us in a bubble as we self-select our "friends". We do not hear alternate views. I have 2 high school friends on Facebook, one is right wing and the other is left wing. They are both prolific in their postings. I want to block both of them but I don't so that I hear alternate viewpoints. We need to listen to alternate viewpoints. That is why they are not blocked.

    1. Re:Confirmation Bias by WDot · · Score: 4, Insightful

      I did the same for a while. I had a couple of friends who were wonderful people in real life, but posted a steady stream of toxic sludge that I didn't want to block because I wanted to "be open to other viewpoints." At some point, I figured I wasn't becoming more open minded, and was just becoming miserable, so I blocked them. My Facebook wall became so much more pleasant immediately! Even then, so much of Facebook was constant political discussion that I grew exhausted. I was too easily baited into arguments that I didn't even want to have. Quitting Facebook was one of the best choices I've ever made. I read a lot more interesting books and get a lot more work done.

  10. Re:yeah by cheesybagel · · Score: 5, Interesting

    No shit. Take this quote from Dostoyevsky:
    “The more I love humanity in general the less I love man in particular. In my dreams, I often make plans for the service of humanity, and perhaps I might actually face crucifixion if it were suddenly necessary. Yet I am incapable of living in the same room with anyone for two days together. I know from experience. As soon as anyone is near me, his personality disturbs me and restricts my freedom. In twenty-four hours I begin to hate the best of men: one because he’s too long over his dinner, another because he has a cold and keeps on blowing his nose. I become hostile to people the moment they come close to me. But it has always happened that the more I hate men individually the more I love humanity.”
      Fyodor Dostoyevsky, The Brothers Karamazov z

  11. Re:Leftism is causing more division and strife. by zerocool512 · · Score: 3, Interesting

    I always felt that it was the right that could not stand the truth so they started the whole "Fake News" on anything they did not like, and created this Alternate Facts crap that is going on. Now, I am not saying that the left is any better, personally I think all of the current politics need a reality check.

    --
    If techs didn't disagree with each other, then Microsoft would rule the world.
  12. Re:Leftism is causing more division and strife. by Anonymous Coward · · Score: 5, Insightful

    It's the fucking Internet, not "leftism". In person, I get along just fine with people on the right and left who don't talk about that shit all the time. On the Internet, for all I know, they could spend a ton of their time arguing on forums like this and Reddit. There are always zealots and college activist types, that is not new and isn't going to change. They likely spend a lot of time pushing their political shit online, like yourself, and get others tied up in it and next thing you know everyone is divided up neatly into 2 political armies and want to annihilate each other. Fucking ridiculous.

  13. Re:Leftism is causing more division and strife. by phantomfive · · Score: 5, Insightful

    The irony is that you don't realize you are stereotyping people in the same way that you dislike when they do it. Learn who people are, don't attack strawmen. That's what got us into this problem in the first place.

    --
    "First they came for the slanderers and i said nothing."
  14. Re: Its easier to pick sides by Cmdln+Daco · · Score: 3

    Wait and see. The Hispanic community is fairly conservative socially. All those 'Mexicans' you refer to, as they settle into the United States, won't embrace your 'identity politics.' Just the same as the Islamic immigrants, who it has been well shown in places in Europe, bring their stereotypes and hatred with them. Worried about the repression of gay people? Get ready, because 'the Mexicans' and the Islamic immigrants are not going to be tolerant.

  15. What we learn about other people by HalAtWork · · Score: 3, Interesting

    "The more we learn about other people, the more we'll come to like them."

    We're not learning about other people, we're only observing a tiny facet of them when they decide to write something online. All of the context is cut out. We only get a very superficial understanding of that person. Like stereotypes. When I meet with someone IRL I get all of the context, at least a much fuller picture, not the edited version.

    Online people want to only show what they feel is their best side, and others may feel the need to match or exceed that, and at least the busy vocal part seems to be competing in a one-up contest.

    Personally I am more reserved and tend not to write that much online, I don't really want to get involved in most of this and prefer to socialize IRL, perhaps there are others like me. Perhaps some keep their conversations hidden as well, and those are not indexed and processed. So perhaps what we see online is a very slim edited version, and maybe this is what we don't like.

  16. Re:seriously? by Cmdln+Daco · · Score: 3, Interesting

    It's kind of pitiful to watch somebody criticizing people who stereotype, do so much stereotyping themself. 'folks who've fled to lily white suburbs'? 'stone cold racists'???

    You live in a comic book universe, dude. Them villains are sure nasty!

  17. Demonization rules the day by DidgetMaster · · Score: 3, Insightful

    It doesn't help when lots of people with strong opinions (some I agree with, some I don't) take the stance of 'I believe in X and anyone who disagrees with me must be an idiot.' This is because so many people want to fight for their cause and somehow think you can attract more flies with vinegar instead of honey. They used to be just those people who would march in protest carrying some sign that called the other side stupid or evil. Now with social media, that hateful crowd has grown substantially and they don't go home and throw away the sign when it starts to rain. We see both sides of the political aisle take these kinds of approaches and even see it here on /. when people start flaming each other over what operating system or programming language they use.

  18. Re:Leftism is causing more division and strife. by Anonymous Coward · · Score: 3, Funny

    It's sort of like when the Jehovah's Witnesses show up at my front door. I tell them I'll be right back
    once I take off all my clothes. For some reason, they are never still standing at the door when I return.

    Check your privilege, that only works if you're a MAN.

  19. Re: Leftism is causing more division and strife. by jmcvetta · · Score: 3, Interesting

    Leftism = rightism = centrism = authoritarian financialism

  20. Social media can destroy relationships by VikingNation · · Score: 3, Insightful

    Social media has more negative impacts than positive. Following, liking, and posting begins to replace phone calls and visits from friends and family. The charged atmosphere of political posts creates wedges and animosity. Friends, and unfortunately family, start using social media to "aire grievances" and stab people in the back. The result of all of this is a lot of conflict and relationships that are in ruin.

  21. Re:Leftism is causing more division and strife. by tehcyder · · Score: 4, Insightful

    the resurgence of leftist philosophies over the past decade or so

    Yeah, Brexit, Trump, Marine Le Pen, the lefties are taking over the world.

    --
    To have a right to do a thing is not at all the same as to be right in doing it