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Suicide of an Uber Engineer: Widow Blames Job Stress (sfchronicle.com)
An anonymous reader shares a report: Joseph Thomas thought he had it made when he landed a $170,000 job as a software engineer at Uber's San Francisco headquarters last year. [...] But his time at Uber turned into a personal tragedy, one that will compel the ride-hailing company to answer questions before a judge about its aggressive work culture. Always adept with computers, Joseph Thomas worked his way up the ladder at tech jobs in his native Atlanta, then at LinkedIn in Mountain View, where he was a senior site reliability engineer. He turned down an offer from Apple to go to Uber, because he felt he could grow more with the younger company and was excited about the chance to profit from stock options when it went public. But at Uber, Thomas struggled in a way he'd never experienced in over a decade in technology. He worked long hours. He told his father and his wife that he felt immense pressure and stress at work, and was scared he'd lose his job. [...] One day in late August, Zecole (the wife) came home from dropping their boys off at school. Joseph was sitting in his car in the garage. She got into the passenger seat to talk to him. Then she saw the blood. Joseph had shot himself. [...] Uber declined to comment on the legal dispute and said Thomas never complained to the company of extreme stress or racial discrimination.
"He turned down an offer from Apple to go to Uber"
If he had a job offer from Apple and choose to go work at Uber it also means he was good at what he does and he could have dropped his new job and find a better one, at Apple or some other place.
Some Bay Area tech companies are real meat grinders. I've definitely been so stressed out and overworked that it affected me emotionally. But that's a long way from suicide. I can't imagine what Uber could do to an employee that is different than some of the worst companies I've worked at. I suspect that some people are more sensitive to on the job pressure, or other psychological conditions may be at play here. And I would have hoped someone in that situation seek counseling or quit their jobs before getting to the point of suicide.
“Common sense is not so common.” — Voltaire
I share your cynicism about the idea that the true cause was an "aggressive work culture" but the same time this was a human being. You, the person hiding behind the screen and the AC title. Don't be an a-hole. Joseph probably had depression, you have a-hole disease.
Sometimes being an a-hole is a sign of metal illness as well. I think we should all slow down and not be quick to judge.
He worked long hours. He told his father and his wife that he felt immense pressure and stress at work, and was scared he'd lose his job...
Look , were all scared we'd lose our job. That's the nature of [most] work these days.
What I have learned in the west is that people do not really "enjoy life." They live to work. Laws surrounding how family matters are handled do not necessarily favor the male. These could all have had a hand in this.
I must say I am sorry for the family's loss. I also think we in the west need to take life easier a bit. It's not all about money. We should also understand that elsewhere in the world, there are folks who seem to be happier with much less than what we have here.
I know this, for I am well travelled. To conclude, let's not start blaming the employer right away. There's definitely much more to this than this piece says.
Sometimes being an a-hole is a sign of metal illness as well. I think we should all slow down and not be quick to judge.
Sometimes it's a sign of having a realistic outlook on things and not sugar coating them, too.
Look, the name associated with a comment here is irrelevant. As far as I'm concerned, "plague911" is just as anonymous and meaningless as "Anonymous Coward" is.
Somebody has died, and all you can think about is attacking people here because of the name associated with their comments?!
Here are the only names you should be thinking about right now: Joseph Thomas, Zecole Thomas, Ezekiel Thomas, and Joseph Thomas, Jr.
Please, show some compassion. Please. It's the least you could do.
*Said while not hiding as AC. ;)
You what? Nowhere does it say he had a bad family life (actually, the fact she got him to see a doctor indicates that she was doing all she could). So blaming his wife is flat out contrary to what the article indicates.
This is purely and simply a management issue. If the manager didn't catch severe depression from overwork coming up on one of his employees, they're no manager at all. It's a _huge_ part of management, ensuring that your staff are performing correctly (and that doesn't mean just 'hitting targets', that's easy, it means "they're performing as human beings, with resilience and sufficient endurance"). And yes, I do management as well as having done the working all the way up to it. Hell, I've run companies before, and keeping people with high morale as much as possible is what gets you through the tough times.
When you become depressed and anxious (the article indicates he was suffering from comorbid anxiety and depression), then looking for an alternative is _not_ an option. The brain convinces you that you're not capable, or that nobody would want you.. Or that he'd fail his family and it would all go wrong unless he kept the money coming in.. All sorts of things, so it makes you prone to trying to keep what stability is there... Though his history shows that he was clearly able to perform in well managed environments, and excel.
There is one obvious variable that changed, and that's his workplace. After working at Uber, he tanked, after excelling at previous similar roles. This points to management and environment causing undue anxiety leading to depression. This was not identified at Uber (him saying that "his boss didn't like him" was quite possibly true, and at least shows that there was a huge disconnect in his direct management).
Not sure what the internals of the company are generally like (though it sounds like there's vast rumbling of discontent, which indicates that it's not being run properly), but it definitely points to a failure of management, and management represent the company. It's going to legally be tough for them to wriggle out of.
Much though I dislike 'Ambulance Chasing', I don't think this is chasing ambulances. It's a failure and negligence on the part of the management chain, and possibly general management focus too. If there's no penalty to doing this, it'll continue.
Sounds like a hostile or at least dismal work environment to me. More lord of the flies than a workplace really.
Also, although job culture could not really have been the root cause, it definitely could be a contributing factor. Someone prone to depression can easily enter a downward spiral when placed under immense stress, to a degree that they're too depressed to take the obvious actions to get out of the stressful environment. If this guy came from LinkedIn and turned down a job at Apple, he obviously had excellent prospects for getting another job, and that would have been the obvious response to excessive job stress. But depressed people don't think that clearly. A good manager and good co-workers should have recognized the situation and encouraged him to seek help.
That is an excellent point. That actually makes me think even further... Why wouldn't his wife who should be the closest person to his life know about his depression? Or did she ever suggest him to find a new job if her husband made a lot of complaints about his work situation? Or did she actually pressure him to keep working in the place? How about his father whom the wife claimed that he was complaining about the job to? What was actually going on at home for him? There are too many unknown things that we should not jump into a conclusion. Though, I agreed with you that the work environment had at least some (if not huge) contributions to the tragedy...
Yes and no. Most startups have the opportunities for growth, stock options that could become valuable, etc., though you always have a decent chance of not getting anything from them other than more work. But there's definitely a point beyond which that extra work qualifies as worker abuse. This is why we need stronger laws on employee work hours.
Don't get me wrong; I'm okay with people hiring "exempt employees" with the understanding that their work hours will vary throughout the year, depending on what is happening. Where that scheme goes off the rails is when that turns into an expectation that you'll work 50+ hours every week—something that is fundamentally unsafe from a psychological perspective, causing serious harm to workers when done over a prolonged period. And from what I've read, Uber is one of "those companies".
Make no mistake, that culture is entirely the fault of Uber's management. Young people tend to think they're invincible, so without managers telling them to do otherwise, they will work themselves into the ground—sometimes literally. They think that by working ridiculous hours, they'll get ahead of their coworkers, and when enough people do that, others start to believe that long hours are required; thus, a work culture forms around that expectation.
What those young people don't realize is that those longer hours invariably lead to bad decision-making and lower quality output. Statistically, for every hour above about thirty hours, productivity falls off, and by about 50 hours or so, productivity actually goes negative; for every hour worked beyond that limit, you end up doing more than an hour of extra work to fix the additional screw-ups caused by the hour of extra work. For this reason, it is crucial for every tech business to have competent managers who strongly encourage employees to maintain a healthy work-life balance. Managers who do not do this—managers who prioritize short-term gains over worker health—invariably lead to worker burnout, long-term low productivity, and yes, suicides.
Unfortunately, between Uber and video game companies, it is pretty clear that self-regulation by industry isn't working, and that government needs to step in. Exempt shouldn't mean "we own your life". It should mean "40 hours average", i.e. the same as non-exempt workers, but allowing for seasonal variation. It should be illegal for exempt workers to spend more than an average of 40 hours per week spread across a one-year period. Huge fines are quite literally the only thing that companies like Uber will understand.
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As a white midwesterner working in CA, I can sympathize with the idea that CA tech companies have toxic cultural problems. I can only imagine what it's like to be a black dude.
CA runs on passive aggresive behavior. It can be psychologically damaging to someone who grows up and has worked with real people their whole life.