Slashdot Mirror

← Back to Stories (view on slashdot.org)

Credit Suisse Deploys 20 Robots Within Bank (reuters.com)

Posted by msmash on from the robot-will-see-you-now dept.

Credit Suisse has deployed 20 robots within the bank, some of which are helping employees answer basic compliance questions, the Swiss bank's global markets chief executive, Brian Chin, said on Monday. From a report: Chin, speaking at the Milken Institute Global Conference in Beverly Hills, California, said the technology may help reduce the number of calls coming into the bank's compliance call center by as much as 50 percent. The technology works like Amazon's Alexa voice system. While Chin called them robots, it was not clear if they had a physical presence or how exactly employees interacted with them.

1 of 38 comments (clear)

  1. having worked at a bank by netsavior · · Score: 3, Interesting

    There is no faster way to get your initiative funded than to utter the word "Compliance." Well done, IT team, you got your pet robots.