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Tesla Factory Workers Reveal Pain, Injury and Stress: 'Everything Feels Like the Future But Us' (theguardian.com)

Workers at Tesla's California car factory have been passing out and requiring rides in ambulances, the Guardian newspaper reported on Thursday. The conditions at the factory suggest the lengths the company is going to in order to meet its extremely ambitious production goals, and the tension employees feel between their pride in being part of the company and the stress and exhaustion the company's goals are causing them, according to the report. From the article: Ambulances have been called more than 100 times since 2014 for workers experiencing fainting spells, dizziness, seizures, abnormal breathing and chest pains, according to incident reports obtained by the Guardian. Hundreds more were called for injuries and other medical issues. In a phone interview about the conditions at the factory, which employs about 10,000 workers, the Tesla CEO conceded his workers had been "having a hard time, working long hours, and on hard jobs," but said he cared deeply about their health and wellbeing. His company says its factory safety record has significantly improved over the last year. Musk also said that Tesla should not be compared to major US carmakers and that its market capitalization, now more than $50bn, is unwarranted. "I do believe this market cap is higher than we have any right to deserve," he said, pointing out his company produces just 1% of GM's total output. "We're a money-losing company," Musk added. "This is not some situation where, for example, we are just greedy capitalists who decided to skimp on safety in order to have more profits and dividends and that kind of thing. It's just a question of how much money we lose. And how do we survive? How do we not die and have everyone lose their jobs?" The article also sheds light on the kind of manager Musk is. In early 2016, Musk slept on the factory floor in a sleeping bag "to make it the most painful thing possible. I knew people were having a hard time, working long hours, and on hard jobs. I wanted to work harder than they did, to put even more hours in," he was quoted as saying. "Because that's what I think a manager should do."

41 of 255 comments (clear)

  1. Good Thing... by Camel+Pilot · · Score: 4, Insightful

    Robots don't complain.

    1. Re:Good Thing... by DickBreath · · Score: 4, Funny

      Robots would complain if they got sick due to working conditions.

      Tesla should automate the getting sick part so the humans can be more productive and increase shareholder value.

      --

      I'll see your senator, and I'll raise you two judges.
    2. Re:Good Thing... by BradleyUffner · · Score: 5, Funny

      Unless they access databases,

    3. Re:Good Thing... by ShanghaiBill · · Score: 5, Interesting

      Robots would complain if they got sick due to working conditions.

      If you RTFA, and keep reading past the portion quoted in the summary, you will read that Tesla's workplace safety is actually 32% better than the industry average. So the headline and summary are very misleading.

      From TFA: [Tesla's] record of safety incidents went from slightly above the industry average in late 2016, to a performance in the first few months of 2017 that was 32% better than average.

    4. Re:Good Thing... by ShanghaiBill · · Score: 2

      Tesla is a member of MISRA (Motor Industry Software Reliability Association).

      MISRA prohibits unions.

      MISRA: Unions shall not be used.

      There is a discussion on Stackoverflow about the rationale for this restriction, and also some permitted exceptions to the rule.

  2. Duh by sexconker · · Score: 2, Insightful

    Overvalued flash in the pan company is running at a loss and grinding its employees to a pulp.

    Tell me a new one.

    1. Re:Duh by interkin3tic · · Score: 3, Insightful

      Flash in the pan? They've been around for 13 years. Their products are rolling around all over the US. Compared to "latest instagram clone that is popular with VCs," I wouldn't call them a flash in the pan.

      More important, there's no real connection between startups that are obviously going to go bust and employee abuse. Tesla being new or losing money has nothing to do with it. It's Elon Musk that is the issue. Companies with self-important assholes running shit treat employees like they treat furniture no matter their stage or revenue. I'm guessing Tesla employees are treated better than Amazon employees.

    2. Re:Duh by sexconker · · Score: 3, Interesting

      In terms of auto makers, 13 years is nothing. They've only been hyped up after Steve Jobs died because the media wanted a new Steve Jobs (Elon Musk).

      The reliability of their vehicles isn't too hot. The cost is high, even when sold at a loss. Their entire design policy involves giving users beta cars the involve absurdities like seats being bricked by wonky firmware upgrades. Their mass-market model is delayed endlessly, and if/when it comes out they will not be able to manufacture it in volume.

      They're simply not ready to play with the big boys. I'd compare it to Google thinking they could be an ISP. Yeah, some people are on Google fiber but a lot actually hate it, and Google has abandoned all plans at expansion because they realized they don't have the TRILLIONS it would take to buy all the infrastructure and lobbyists needed to get in on that game nation wide.

      Google did have a positive impact by causing competition in areas they entered. Tesla has had a similar positive impact, with manufacturers clamoring to get a line-up of plug-in electric vehicles that have decent range. I'm glad both of them did what they did (just as I'm glad Apple got manufacturers to care about screen resolution ever since they coined the shitty "retina display" term).

      But as far as being an actual success in the market? Nope. Not unless Elon and investors are willing to ride out another solid decade of pitiful (or even negative) results, battle against the states that make it illegal to sell Teslas (since they have no dealerships), figure out a way to profit from their sales and from their charging network, etc.

      An AC down below called me a hater. I'd love for Tesla to succeed (despite my actual hate for Musk), even if I end up never being interested in their products. They bring competition and (possibly) innovation. I'm not aware of any other consumer electric vehicle with such a practical driving range, for example. I'm just a realist. Established industries are very, very, very hard to break into. Breaking into them by shitting hype and bleeding money rarely works. The establishment can outlast and outlawyer your investors.

    3. Re:Duh by bluefoxlucid · · Score: 2

      Communication is even older than the human species. This Internet fad will go away soon enough.

    4. Re:Duh by randallman · · Score: 2

      "They've only been hyped up after Steve Jobs died because the media wanted a new Steve Jobs"

      Musk got "hyped" when SpaceX began successfully launching rockets and the Model S was revealed.

      "The reliability of their vehicles isn't too hot. The cost is high, even when sold at a loss."

      Reliability of the Model S is "average" according to Consumer Reports. Not bad for Tesla's first production car (Roadster was extremely limited). The cost is high, but they're not sold at a loss, unless they're lying in every SEC filing. SEC filings consistently show 20%+ gross margins on their vehicles.

      "Their mass-market model is delayed endlessly". WTF? The original target for mass market production (the Model 3) was 2020. They've bumped it up to 2018. In what alternative reality is that delayed?

  3. Musk is an idiot by jimmifett · · Score: 2, Insightful

    Instead of sleeping on the factory floor to show solidarity, perhaps he should have spent his time better analyzing production lines for improvement. A good manager doesn't work harder, a good manager works smarter. Add a person here, add a person there, lighten the individual load. Cross train and move multidiscipline employees to various stations based on demand, then move elsewhere when demand lowers.

    On top of all that, his vehicles are shit, but that's another story altogether.

    1. Re:Musk is an idiot by Jzanu · · Score: 3, Insightful

      Exactly! Musk is running a sweatshop with propaganda that the Soviet's would approve of! Oh yes, he has done a PR gesture of sleeping in a bag on the floor, where he has people doing real work at a pace communicated through hierarchy from him, all while he is at best in the way. The proper response is to isolate the causes of these medical issues from the work, redesign the jobs to limit occupational exposures (that's the law in most places, although the US acts otherwise), and employ more people (reducing profit margins) to ensure better quality outcomes

    2. Re:Musk is an idiot by Anonymous Coward · · Score: 3, Informative

      The stock is still climbing, so who exactly is he conning? If you bought 5 years ago at 30 bucks a share you'd be selling at 313 a share.

      Some of you are fucking morons, you just say things that sound good but don't make any sense when compared to easily obtainable facts.

    3. Re:Musk is an idiot by ravenshrike · · Score: 2

      How cute, the idea that gas will go back above 3 dollars a gallon* outside of severe govt. interference within the next 50 years is hilarious.

      *adjusted for inflation.

    4. Re:Musk is an idiot by fluffernutter · · Score: 3, Insightful

      It's pretty easy to sleep on a factory floor for the night when you can make up for it by sleeping in your yacht in the Bahamas the next night. There are probably a lot better ways he could have made the point. It's things like this that make me think Musk is really out of touch.

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
    5. Re:Musk is an idiot by ShanghaiBill · · Score: 4, Interesting

      he's riding high on his pile of money conning investors and duping buyers into his shit cars.

      His buyers don't think his cars are shit. Tesla is #1 in customer satisfaction. More Tesla buyers (91%) said they would buy again than any other brand. Porsche is #2 at 84%.

      My wife has a Tesla, and she is very happy with it. However, I can't personally vouch for the quality because she won't let me drive it.

    6. Re: Musk is an idiot by Hognoxious · · Score: 3, Insightful

      Indeed. By GP's logic Ponzi schemes aren't a scam, because they keep going up.

      Until they don't.

      --
      Confucius say, "Find worm in apple - bad. Find half a worm - worse."
    7. Re:Musk is an idiot by haruchai · · Score: 2

      It's pretty easy to sleep on a factory floor for the night when you can make up for it by sleeping in your yacht in the Bahamas the next night. There are probably a lot better ways he could have made the point. It's things like this that make me think Musk is really out of touch.

      You confusing him with Richard Branson. Musk has 5 young boys. Sleeping on the factory floor is probably no more stressful than trying to get a good night's sleep at home.

      --
      Pain is merely failure leaving the body
    8. Re:Musk is an idiot by david_thornley · · Score: 2

      The Mythical Man-Month was a book written by someone personally responsible for one of the largest software projects the world had seen up to that point. He got some things seriously wrong, and reflected on them. Some of his ideas have proven to be wrong (no information hiding, chief programmer team), a lot have become common practice, and some people still need to learn.

      --
      "When you have eliminated the unacceptable, whatever is left, however improbable, must be the truthiness" - Holmes
  4. Meanwhile in an old economy factory... by grungeman · · Score: 2

    ...for similarily priced cars the workers seem to be doing fine (although there seem to be only a few left): https://www.youtube.com/watch?...

    --

    Signature deleted by lameness filter.
  5. "Ambulances have been called more than 100 times" by Nutria · · Score: 5, Interesting

    Let's call it 120 time. In 3.5 years for 10,000 workers.

    How far is that from the normal number of times that people in a modest sized city will call for ambulances?

    --
    "I don't know, therefore Aliens" Wafflebox1
  6. And this is why labor unions are still a thing by stomv · · Score: 4, Informative

    It's no wonder that California Tesla employees are considering joining the UAW. If you don't treat your employees right one at a time, they're going to ask that you do so all at once.

    1. Re:And this is why labor unions are still a thing by Aighearach · · Score: 4, Insightful

      Explains the timing of the story, especially considering that the number of ambulance transports is less than half the rate from the general population. Factory workers are healthier than the average person, but the job is also more dangerous than average. It would take a lot of additional numbers to show it being high. But it sounds like it must be high if they bothered to quote it in a story!

      In my workplace experiences, the places with good worker treatment had more people advocating to join a union than the ones that treated their workers shitty. For various reasons, many of which are obvious, like that people who value being respected by their employers already quit the shitty jobs at a higher rate.

    2. Re:And this is why labor unions are still a thing by Solandri · · Score: 2, Insightful

      Way to compare to a nonexistent zero state. 100 ambulance calls in 3.4 years for 10,000 employees is an incident rate of 2.9 per 1000 people per year.

      The hospitalization rate for people aged 18-44 is 78.9 per 1000. The rate for people aged 45-65 is 108.8 per 1000. So the rate for ages 18-65 is 2 / (1/78.9 + 1/108.8) = 91.5 per 1000.

      Basically you're advocating that Tesla employees should unionize because Tesla is mistreating them by keeping them 30x healthier at work than they are at home.

    3. Re:And this is why labor unions are still a thing by boa · · Score: 3, Insightful

      "...Tesla is mistreating them by keeping them 30x healthier at work than they are at home."

      -1.
      Bad math, since you don't include the numbers for Tesla employees calling 911 from home, or otherwise get hospitalized outside working hours..

    4. Re:And this is why labor unions are still a thing by Immerman · · Score: 2, Interesting

      As opposed to the lengths corporations go to employees from claiming a fair cut of the profits, which are very often outright criminal?

      Yeah, two wrongs don't make a right, but battles are rarely won by those unwilling to get their hands dirty. And class warfare is the most enduring war in human history - anyone who says otherwise is almost certainly a PR flack for the rich.

      --
      --- Most topics have many sides worth arguing, allow me to take one opposite you.
    5. Re:And this is why labor unions are still a thing by harlequinn · · Score: 3, Insightful

      The full population rate includes the Tesla employees. The only at Tesla rate does not. But you would need to establish a link between their callouts from home and their work at Tesla for that to be useful information e.g. as a condition caused by their work.

      But lets extrapolate. Lets say that they call the amulance at home at the same rate they do at work (unlikely since they aren't working anymore and have been removed from the alleged source of their morbidity). From an 8 hour work day we can triple the amount of callouts to 300 and keep the population the same at 10000. So now we're at 8.8 per 1000 people per year. That's still 10x better than the general population.

  7. Long Hours by amiga3D · · Score: 5, Interesting

    I worked in an Aircraft Depot for the F15 Fighter as a civilian. Many times during periods like the Gulf Wars we would often work 12 hour shifts 7 days a week. They usually tried to limit that to 2 or 3 weeks because eventually it took a toll on people. After two weeks it's like time starts to blur. You make more mistakes and people get very stressed. Several times people almost came to blows on the job. I remember one guy walking down the back of a fighter and he stepped over an air duct and almost went off the side to the concrete floor. I watched helpless as another guy reached up and grabbed his shirt and snatched him back. We all felt energized by the emergency and the overtime was great but I was glad for some time off. Damn I wish I was 30 again. 100 degree summer heat in a hanger climbing over and inside jets. It would kill me now.

    1. Re:Long Hours by 110010001000 · · Score: 4, Funny

      A plane!

  8. Re:"Ambulances have been called more than 100 time by Jzanu · · Score: 5, Insightful

    Read that again. 200 times for dizziness and nausia, etc. those things typically coming from environmental exposure to toxins and poorly ventilated chemical vapors. Hundreds more for physical medical problems coming from manufacturing work. If you are to compare numbers on a population and activity basis, make sure you understand what they include first. Compare that number not just to civil population in various work, but to the industry cohort. That's what courts do to find managerial negligence, and may be required here.

  9. Re:"Ambulances have been called more than 100 time by TWX · · Score: 5, Interesting

    Well, we've had ambulances called to the office complex that I work from probably three times in the last year. If I look at the map of the parking lot there are about 400 numbered parking spaces, so assuming that some workers carpool or use some other form of transportation I'd guess there are around 450 employees.

    So, for my workplace for one year is 3/450 = .667%

    By contrast Tesla's workplace with your numbers is (120/3.5)/10000 = .343%

    --
    Do not look into laser with remaining eye.
  10. Re:i know people who worked in an old vehicle fact by grungeman · · Score: 3, Insightful

    I actually did work at an old economy factory producing cars in the medium price range. Never heard any stories compared to Tesla. But the unions were strong at our company, maybe that's why.

    --

    Signature deleted by lameness filter.
  11. Re:"Ambulances have been called more than 100 time by Aighearach · · Score: 2

    I couldn't get numbers just on workers, but I did find that in 2009 there were 28,004,624 medical transports resulting from 911 calls. Population that year was 306,800,000. That's one medical transport per year per 11 people.

    120 transports in 3.5 years for 10,000 people is one transport per 23 people.

    While workers are more healthy than the average person, they're also a lot more likely to accept a medical transport for things like dizziness where a person at home would likely just stop painting for the day and get some fresh air.

    In the 90s I worked at a plywood mill, and we did have a lot less transports than that, but we also didn't call medics for things like dizziness. I had a head injury with lots of blood, enough blood that some of co-workers were freaked out, and I didn't get transported. I stopped the bleeding with a paper towel, and they checked my eyes for signs of concussion, and let me go back to work with the instructions to call if I started acting "weird." From the sounds of it they bought fancy insurance that includes medical transport and they just transport anybody with a problem.

  12. Yet another hit-piece on Musk by mi · · Score: 3, Interesting

    For a few years I was annoyed about the uniform adoration Mr. Musk was getting on Slashdot and in other circles. Then hit-pieces like this one started appearing...

    Would the insufferable conditions described in TFA have been described at all — or described using the same terms — if he were still the Progressives' darling for championing "green" causes?

    Or has the tone switched, because Musk is a Trump-administration supporter (sort of) — and there is a well-organized smear and boycott campaign against him as a result?

    There is a lively discussion on whether or not Musk is a "Trump enabler" — but people, who've already concluded, that he is, will stop at, literally, nothing. Even poisoning the "haters" is becoming a thing — online smears are child's play...

    --
    In Soviet Washington the swamp drains you.
    1. Re:Yet another hit-piece on Musk by 93+Escort+Wagon · · Score: 4, Insightful

      Or has the tone switched, because Musk is a Trump-administration supporter (sort of) — and there is a well-organized smear and boycott campaign against him as a result?

      Anyone who thinks the tone switched only recently hasn't been paying attention. People started grousing about Musk long before "The Donald" became a serious presidential contender.

      --
      #DeleteChrome
  13. Re:And rechargable cars won't work anyway. by whoever57 · · Score: 2, Informative

    No, you are showing your ignorance what is wanted in the real world.

    So my driveway isn't "the real world"? When I park my electric vehicle and charge it overnight, does it transport itself to an alternative universe? Another reality?

    I live with an electric vehicle. I suspect I know a lot more than you do about what's realistic.

    Those long trips? They are the exception and, as you pointed out, even faster charging is coming soon.

    Today, if you have a Tesla, you probably only need to wait about 30 minutes, and that wait can be while you eat or get a coffee. It's not like filling with gas where you have to stand by the vehicle while it is charging. Remember that you just spent 3-4 hours driving, so you probably need a break anyway.

    --
    The real "Libtards" are the Libertarians!
  14. Re:i know people who worked in an old vehicle fact by catchblue22 · · Score: 2

    This sudden media push against Tesla couldn't be part of a United Autoworker's Propaganda campaign to unionize Tesla. The UAW has nothing to lose when Tesla becomes the first company to fully automate car assembly (including the interior and wiring). Other automaker's would never copy Tesla's new automated assembly lines, reducing the number of autoworkers by a large percentage. Unionized Tesla employees would never go on strike to prevent increases in automated assembly. Nothing to see here. Move along.

    --
    This and no other is the root from which a tyrant springs; when first he appears as a protector - Plato (423 to 327 BC)
  15. Re:Some perspective for our non US members... by Rei · · Score: 3, Informative

    In reality, there will be bathroom breaks, at least one meal, so add another 2 hours. Now, add two hours for recharge stops

    Huh?

    So your conception is that you would drive for 9 hours and have two hours of stops.... but you would leave your vehicle unplugged during those stops? And then make two hours of charging stops, charging that you could have done during your already planned stop time?

    The thing that makes your conception especially puzzling to me is that people already combine "recharging" and break / meal stops when driving gasoline cars. If they pull off the highway to get a meal, they'll also tend to fill up, or vice versa, since they've already had to take an exit, drive into the nearest town, and stop. The only difference with an EV is that you leave the vehicle connected to the "pump" while you're eating.

    --
    You're treating a symptom while the disease rages on. The fish rots from the head. Why not cut off the head?
  16. Re:Some perspective for our non US members... by Rei · · Score: 3, Informative

    Where are these chargers?

    Please tell me you know how to use Google. They're every ~100mi / 150km on almost every interstate in the US (more in more densely populated areas), and this is before the big planned expansion.

    Now, I have to hope that anywhere along my route offers charging AND that they serve food

    Where do you think that chargers are - in the middle of the woods? They're at highway exits, the same sorts of places you find gas stations and restaurants. Generally in the larger cities along the route, where such cities are present.

    Click on any charger on the above map. It'll tell you what restaurants (and other things) are around the charger.

    The infrastructure is not ready. Period.

    Learn to use Google. Period.

    Unless you're looking for a vehicle for, say, a trip deep into Canyonlands or the like, it's not a problem. If you're a normal human being who takes interstates to near their destination and then travels less than a couple hundred kilometers off of their turnoff to their destination, there is no problem.

    --
    You're treating a symptom while the disease rages on. The fish rots from the head. Why not cut off the head?
  17. look. 13 years of loss. by gl4ss · · Score: 3, Interesting

    look. 13 years of loss. 50 bn market cap.

    that is the zenith of overvalued.

    at least musk is admitting that it's overvalued and making a loss :D. unlike his last years book shenigans.

    --
    world was created 5 seconds before this post as it is.
  18. Counterproductive by Anonymous Coward · · Score: 2, Insightful

    "The article also sheds light on the kind of manager Musk is. In early 2016, Musk slept on the factory floor in a sleeping bag "to make it the most painful thing possible. I knew people were having a hard time, working long hours, and on hard jobs. I wanted to work harder than they did, to put even more hours in," he was quoted as saying. "Because that's what I think a manager should do.""

    The best thing a boss can do is ensure he hires enough resources to do the work without pushing everyone over the brink. Occasionally, perhaps, in extraordinary circumstances, people might have to work all hours for a specific goal, but the normal state of things should be to give people acceptable working hours. I was in the military and you accept that when the balloon goes up you may be up and working non-stop, getting kip where you can, but even there it's not the norm. Aside from the brief bursts of action, there are long periods of fairly normal working conditions.

    The best boss isn't the one who stays working till midnight to show that he can work harder than everybody else. Nobody feels entirely comfortable knocking off before the boss, so that kind of behaviour drives people to stay longer, work too hard and make themselves stressed, unhappy and unhealthy. The best boss is the one that leaves on the dot, every day, and expects his workers to do the same. That boss might have to take his laptop home and carry on working till midnight, that's just the breaks if you run a company. But he should not be making his employees feel uncomfortable about routinely going home at the end of their standard working hours. Perhaps Musk means well and really is trying to lead from the front, but it's quite likely he's just leading his workforce into exhaustion if he is unable to provide adequate resources to do the required work in the allotted working time.