Apple Is Lobbying Against Your Right To Repair iPhones, New York State Records Confirm (vice.com)
An anonymous reader quotes a report from Motherboard: Lobbying records in New York state show that Apple, Verizon, and the tech industry's largest trade organizations are opposing a bill that would make it easier for consumers and independent companies to repair your electronics. The bill, called the "Fair Repair Act," would require electronics companies to sell replacement parts and tools to the general public, would prohibit "software locks" that restrict repairs, and in many cases would require companies to make repair guides available to the public. Apple and other tech giants have been suspected of opposing the legislation in many of the 11 states where similar bills have been introduced, but New York's robust lobbying disclosure laws have made information about which companies are hiring lobbyists and what bills they're spending money on public record. According to New York State's Joint Commission on Public Ethics, Apple, Verizon, Toyota, the printer company Lexmark, heavy machinery company Caterpillar, phone insurance company Asurion, and medical device company Medtronic have spent money lobbying against the Fair Repair Act this year. The Consumer Technology Association, which represents thousands of electronics manufacturers, is also lobbying against the bill. The records show that companies and organizations lobbying against right to repair legislation spent $366,634 to retain lobbyists in the state between January and April of this year. Thus far, the Digital Right to Repair Coalition -- which is generally made up of independent repair shops with several employees -- is the only organization publicly lobbying for the legislation. It has spent $5,042 on the effort, according to the records.
I'm exercising my right to not buy iphones.
Stop dissing America, it has the best democracy money can buy.
Time to get the grassroots campaigns going. Repair Cafe fixers and clients, every member of every hackerspace, repair shops of all kinds, independent repair contractors, a large number of Slashdotters, and just average citizens who are tired of getting the shaft - all of them together could probably kick in enough money for some serious bribes. (Because let's face it - lobbying is essentially bribery). It might succeed in thwarting this loathsome, sleazy corporate assault on decency and fairness; but even if it doesn't, it will at least cost the bastards still more money for still bigger bribes, and will result in more news coverage that may convince more people to get behind the next campaign to tell the corporate bastards to fuck off with their 'you no longer own things, you only rent them' bullshit.
'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
It seems reasonable that any parts that the company stocks to perform routine repairs at a service center would be available to the public.
You a car manufacturer wouldn't replace the internal parts of a water pump at a service center, they just replace the whole unit. They also sell the water pump as a whole unit to the public.
Likewise something like the screen assembly or battery for your phone are obvious components to make available to the public these parts are simple to replace and done in-store in minutes. Resoldering components on the logic board is something that isn't even done on refurb units, it's just not worth the cost to do those kind of repairs vs. just replacing the whole board.
If you follow any of the multitude of people working in the repair industry through their social media, you would know that your argument holds no water.
They already do all of the research, repair and diagnosis (quite effectively) while being handicapped by lack of first party software and tools or documentation (or sometimes they manage to find illegal versions on the webs) and then after they have managed to do all of this (sometimes apple cant even do these physical repairs) and they manage to do it at an affordable price to the consumer, they risk being sued for using the tools they had to obtain illegally.
There is zero reason for these company's not to make this material available other than greed.
When i buy something I own and can do whatever i want with it.
If that means fix it or pay to have it fixed in a country where it is illegal to deny you the right to service it or have it serviced, there is no reason for the OEM's to cut the legs out from under the local repair shops by denying them manuals and diagnostic software that already exists.
GREEDY A$$HATS!
I have to agree with that statement. Apple doesn't have to do shit for anyone. That said, Apple has no right preventing anyone from repairing a device or locking out spare parts from the general public.
I'll tell you where this will end up. Future phones will be epoxied together. A single problem with it? Yeah, throw it in the shredder, get another device, and re-download your cloud profile/data. You can't repair what they will make unrepairable. Not that I agree with it, just sayin.
Life is not for the lazy.
This is the most disingenuous post I have read on /. for quite a while. And that's saying something.
Exactly what types of broken states of a phone are you requiring a company to publish guides to fix, and make parts available for? Do you even know how many different ways a modern phone can fail? And what level of fix are you requiring they make available, and for what level of user capability? It's going to be pretty much useless if grandpa can't manipulate the microtweezers to fix the parts of the rear-facing camera module, so what then?
The law would require the company to make the exact same guides that they give to their "authorized" repair centers available to the public. And no, grandpa is not going to repair anything himself, but he will have the option to take his malfunctioning gadget to an independent repair shop which will fix it for a fraction of the price, since that's what competition does.
But you already knew that, because it says so very clearly in the text of the proposed legislation, only two clicks away.
"Apple kicks dogs and steals from your grandmother!"
You're trying to be sarcastic, but in spirit if not in fact, your statement is pretty much true and accurate.
Exactly what types of broken states of a phone are you requiring a company to publish guides to fix...
Let's see... broken screens, busted speakers and microphones, (yes, it happens, and it's happened to me), failed backlights, broken cases, damaged earphone jacks, (for the 'pre-bravery era iPhones), cracked solder connections, cranky power and volume buttons, and probably a few others I haven't thought of.
...and make parts available for?
For all of the above problems - and in addition, chips as well. You seem to think the expertise to repair these things doesn't exist outside the hallowed halls of corporate repair centres. You're mistaken.
Electronic devices have come a lot farther than a car engine that you could demand be user-serviceable, and these laws are misguided attempts to make them so.
They don't need to be user serviceable, they just need to be serviceable by repair people who aren't members of the corporate empires that are trying so desperately to control their products even after they've been purchased. 'Cause, you know, you can have a monopoly in the service markets, just as you can have a monopoly in any other market, and monopolies are a BAD THING.
Don't make a company the villain for objecting to things that are nice in (ancient) principle, but unworkable in reality.
It's the companies who have made themselves the villains, in oh so many ways. Among them is objecting to things that are nice in (modern) principle, and entirely workable in reality.
'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
This is not just about phones. It's also about laptops.
Here's a link to a Dell Latitude manual that explains how to replace parts:
http://downloads.dell.com/manu...
Please provide a similar link for a Macbook repair guide. Let's just say I'm not holding my breath.
lucm, indeed.
Exactly what types of broken states of a phone are you requiring a company to publish guides to fix, and make parts available for?
This is horribly simple, such that any simpleton should be able to figure it out: any documentation they produce for in-house use should be provided to any customer, and all parts that they replace in-house should be available for sale to any parties at a reasonable price.
"You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
The schematic for the TV set was inside the box. You pulled tubes and took them to the store to be tested. The companies made money hand over fist, and independent repair shops did OK too.
The companies that made those old TV sets *did* eventually go into decline, and in some cases Chapter 11. That had nothing to do with independent repair shops. It had everything to do with other countries making things more cheaply under an open trade policy, and other companies being more innovative.
So. Go ahead Apple. Try to lock yourself into the top spot. Go ahead. We dare you. Oh, and Cupertino? Rochester, NY and Detroit, MI might have some lessons to teach you. Enjoy your spaceship. These are the good ol' days.
For all intensive purposes, "whom" is no longer a word. That begs the question, "who cares"?
Lets hear a story about a client of mine from two weeks ago.
She was using her computer one day. Goes to turn it on - and the hard drive symbol is flashing on the screen.
So she books an appointment with a Genius. Takes her 2010? 2012? IMAC to the Apple store for a hard drive replacement.
Only to be told "I am sorry. They do not make parts for that model anymore". Disappointed and a little suspicious she contacts my company. I advice her that not only did they mislead her - but I am going to make her computer faster than when she bought it by throwing in an SSD. I am sure you know what the results were.
It was very evident then and it is evident now that the reason why they do not want people to repair their products is because they want the customer to have to shell out money for a new device.
If greed is going to be the sole motivator for the majority of these businesses. As consumers we are going to be left in a very awkward position in a few years when the big business has managed to squeeze out all other competitors.
You're being given another source of (potentially more lucrative) aftermarket repair product sales, such as controller chips, processors (many shops can reflow these on no problem) headphone jacks, charge ports, etc.
You can charge money for the access to the documentation.
There's so much money to be made that if I were a SMART manufacturer, I'd be sitting here opposing anyone that opposed this law, and going ahead and doing this anyways, and start eating straight into the sales of Apple, Verizon, etc.
Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
But if you take my right to lockdown my tractors, how am I going to force the farmers to pay me for every repair?! -- John Deere
Anons need not reply. Questions end with a question mark.
I agree with the previous poster. Nobody except Ford should be allowed to fix my Ford car or even change the oil. It's much better for me if competition doesn't exist at all. I don't want my unqualified "grandpa" from changing my air filter. I'd rather pay $600 in labor for it.
Jackass.
MacBook repair guide:
How to replace the CPU:
- See how to replace the motherboard.
How to replace the RAM:
- See how to replace the motherboard.
How to replace the SSD memory:
- See how to replace the motherboard.
How to replace the WiFi module:
- See how to replace the motherboard.
How to replace the Bluetooth module:
- See how to replace the motherboard.
How to replace the motherboard:
- The motherboard isn't a serviceable component and it's not available to the general public. See also: how to buy a new MacBook.
How to buy a new MacBook: http://apple.com/macbook
The problem is, components like USB ports (or Lightning connectors) can break, and if the port is a proprietary part used only by Apple or Samsung, there IS NO second source for replacement port connectors to solder on. Quite a few Android devices in particular had SERIOUS problems with broken USB ports (especially when the device was used by toddlers or pre-teens).
Also, VERY FEW 'bricked' devices are irreparable via JTAG... but if a mfr. is allowed to declare a model 'eol' and refuse any future service requests, while simultaneously refusing to release their JTAG utilities & rom images, you'd be fucked unless someone leaked the tool to XDA & the mfr. didn't throw DMCA takedown notices at them. (Motorola comes to mind as one of the more aggressive mfrs. determined to keep their software tools out of 'unauthorized' hands).
You know, a long time ago I used to feel like Apple actually cared about me as a user. They made some neat stuff that was genuinely easy to use, and whenever they came out with new stuff, it was generally worth upgrading to. If not, then you could be sure that your current hardware would continue to work as well as the day you got it until it broke. They didn't go out of their way to make it easy to service stuff, but they didn't make it hard either- anyone with half a brain, a copy of the service source manuals, and a few tools could pretty much fix 99% of the issues their hardware encountered after a reasonably long life of use.
I look at Apple today, and I just have to shake my head.
The iPhones are now being cryptographically paired on an internal component level. This is being done in the name of "security", which is bullshit, it's just great for their bottom line. You can't install any other software on them other than iOS, which again, is being done in the name of "security", but that too is bullshit- they just want to force upgrades down your throat to the point that your device becomes an inoperable mess (like the 4S and iPad 2 running iOS 9).
The iMacs have gone from a 100% modular, user serviceable layout (which was quite a remarkable feat of engineering) to a 100% user unserviceable built-as-cheaply-as-possible-in-China system, complete with all the major components soldered to the system board and non-reusable foam sealant all around the glass panel (which you have to break and replace to open up the system).
The Mac Mini has gone from a 100% user serviceable system that you could literally open up with two thumbs- to a system with half the power and soldered RAM on the main board. You can no longer open up the case without using special tools.
The laptops all have built-in permanent batteries adhered to the entire upper chassis. You need a new battery? You get a whole new upper chassis. The keyboards aren't even designed to be the least bit liquid resistant, and they're manufacturing them so thin now you're pretty much screwed if you ever drop the machine and warp the chassis (which you will, because it's made out of an extremely soft aluminum).
Then there's the Mac Pro, which went from a gorgeous silver tower that screamed "POWER" to... A tiny cylindrical machine that's prone to thermal throttling when loaded down to 100%, and the 2nd GPU is only accessible through an API that never quite worked right (OpenCL) and is now in the process of being depreciated and dropped.
Now I hear of stuff like this, and them insisting on recycling facilities shredding (yes, shredding) used Mac systems... What the fuck happened to this company? I've never seen a corporation so hell-bent on producing user hostile hardware before. I don't know why people continue to buy their stuff.
The manuals for Precision and PowerEdge are absolutely awesome, too. Build quality of PowerEdge is great these days.
The one law that would make a big difference there would be requiring vendors to unlock bootloaders and provide documentation for all hardware interfaces when they stop providing security updates. When an iDevice stops getting iOS security updates, it quickly becomes unsafe to use on a network and basically a brick. If you could install a third-party OS on it then that would make a big difference to waste (and, given the relatively small number of device types, it would be comparatively easy to support). Of course, this would mean that after a few years you'd probably see more iPhones running Android than iOS...
I am TheRaven on Soylent News
Enough whining about smartphones. What about fixing other devices?
http://modernfarmer.com/2016/0...
Really highlights the Stockholm syndrome effect a corporation like Apple has on people, that they defend it to the hilt in its attempts to take away their rights. Pretty hilarious.
I do not want your cheap brainburning drugs. They are useless for work. And I am a working man today.
It was killed by "dumping" of sets into the US market at or below cost by Japanese manufacturers beginning in the 1970s, and peaking in the 1980s.
http://www.nytimes.com/1983/12...
https://www.washingtonpost.com...
Remember "News for Nerds, Stuff that Matters"? Help make it a reality again! http://soylentnews.org
IP67/68 water resistance pretty much requires a sealed device, and sealing smartphones pretty much guarantees they are irreparable. Sealing with adhesives, thermal or other, denies the average consumer a means to disassemble the phone just to change the battery.
And we will accept water resistance because the phones are so expensive we don't want a brief moment of strawberry daiquiri exposure to cost us even the deductible.
And while battery life isn't on everyone's mind when they buy a new hot phone, it's a fairly common problem to see battery capacity diminish after 2 years. That is, for most of us, at least 800 charge cycles. Nothing is on the horizon that will do better. So we are mostly on a 2 year life cycle for most smartphones, especially the hot fast cool ones. 30 bucks a month in the US.
By design. For a long time to come. And more not less.
To be able to repair current design phones will require compromises, either design compromises or feature compromises. Water resistance the first.
When I laundered my M7 I was really, really peeved. Mostly because I could not disassemble it sufficiently to dewater it. Well, actually mostly because I even sent it through half a dry cycle... But I could, then, replace the display on my wife's iPhone 6s. The M7, impenetrable. And now my Android choices are limited, if I want to skip a generation of CPU and step up to the most current chipset. Which of the options I have are fixable? Oh, and support my carrier's better radio bands, WiFi hotspot, WiFi calling, oh that gets difficult.
We are being designed into losing the ability to fix stuff that could be fixed otherwise. I've been a two-way radio technician, calculator and tape recorder repairperson, typewriter repairperson, then PCs, but I can't see how to repair most smartphones for a living. The tools. The techniques. Impenetrable.
deleting the extra space after periods so i can stay relevant, yeah.
Maybe next they could work on standardized connection interfaces for power tool batteries.