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Get Real, Microsoft: If the New Surface Pro Is a Laptop, Bundle It With a Type Cover (pcworld.com)

An anonymous reader shares an article: If Microsoft sold cars like it's trying to sell its Surface Pro (2017), it would charge extra for wheels -- and would be laughed out of the market. But Microsoft's using this tactic to sell its new Windows tablet as a "laptop," and we're still trying to figure out why. Microsoft's Surface Pro is clearly a Windows tablet, just like its predecessor, the Surface Pro 4. Nevertheless, devices chief Panos Panay calls it a "laptop" no fewer than three times in his blog post, including the very first sentence. No "laptop" or notebook PC forgoes a keyboard, however, as the Surface Pro does. Long-time Surface fans may know that Microsoft charges $129 to $159 more for that accessory, but does the average buyer get it? That's where the confusion starts.

21 of 158 comments (clear)

  1. Does everyone really need the keyboard cover? by Njovich · · Score: 5, Interesting

    Plenty of people will need the keyboard, but isn't there also a sizable portion of people that just has no need for it?

    I have been using a surface pro 4 for about 6 months now. When I'm at work I just plug it into an actual keyboard and monitor. For that it is amazing, it packs plenty of power, and without the keyboard it is lighter than a 12" Macbook. When I'm on the sofa or train, I just use the on screen keyboard as for me personally the tablet form factor is more convenient to hold. I bought a keyboard cover with the Surface, but it has just been collecting dust (which it does more than I'd like with the textile-like material used).

    Of course, people that need to do extensive typing on their lap or while away from a USB keyboard won't be able to do without the keyboard, but I would say a pretty large portion of people that I see around me would be off just fine without the keyboard.

    1. Re:Does everyone really need the keyboard cover? by thegarbz · · Score: 2

      I've never had a problem on the train or an airplane. It is just as uncomfortable to use in economy class as any other laptop and that has nothing to do with the device itself. I can't say I use it on my lap to often, but when I do it's rarely for a big typing session anyway.

      I look around, I don't see many laptops on laps. Desks, stands, in docking stations, lying on the bed or on the floor, propped up on a counter, but very rarely in a lap. Mind you I don't see many people coding either and that hardly is the definition of a non-sucky laptop and more a non-sucky coding machine.

      Personally I agree on the definition. I like the original definition better, not because I think it doesn't make for a suitable laptop replacement (that's why I bought it in the first place), but rather the conversion to a tablet device (the simple ability to do so) warrants the form factor to have a different name.

    2. Re:Does everyone really need the keyboard cover? by TWX · · Score: 2

      Or a new marketing campaign.

      Have too many kids? Don't want kids? Despite stereotypes technical types do attract the ladies, so protect yourself! The New Microsoft Surface Pro! If the heat doesn't reduce your sperm-count, the act of seeing a grown man paw ineffectually at the screen will be certain to reduce the likelihood of procreation!

      --
      Do not look into laser with remaining eye.
  2. Re:If advertised as a laptop in the UK by Hognoxious · · Score: 3, Funny

    You can put it on your lap, can't you?

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  3. So explain to me by Anonymous Coward · · Score: 2, Interesting

    Why does anyone still buy any of their crap hardware?

    1. Re:So explain to me by TWX · · Score: 3, Interesting

      Microsoft's hardware historically was pretty good actually. Their keyboards, mice, and joysticks were excellent.

      So if you wanted an input device, Microsoft had your back.

      --
      Do not look into laser with remaining eye.
  4. Re:Yup by Sneftel · · Score: 4, Insightful

    If you don't think that people are going to use the keyboard, then surely selling it separately, rather than bundling it, is the opposite of gouging?

    --
    The opinions stated herein do not necessarily represent those of anybody at all. Deal with it.
  5. Don't get your hopes up by maroberts · · Score: 2

    As far as I know, this is UK legislation and a UK authority. For another thing, the proposed "Great Reform Bill" incorporates all EU law into UK legislation up to the point we leave the EU; Parliament is then free to change such law as it sees fit.

    --

    Donte Alistair Anderson Roberts - hi son!
    Karma: Chameleon

  6. As a happy Surface Pro 4 user... by jolyonr · · Score: 4, Informative

    I have to say that as a tablet it completely and utterly sucks. Windows simply does not translate to a tablet environment and, other than emergency use, I never use it without the keyboard.

    However, with the keyboard and as a lightweight touchscreen laptop for travel, is is excellent. I use Mac for my desktop environment, but Apple have decided for what seems to be purely religious reasons not to put touch-screens into their laptop line, which for me is a dealbreaker. Using the mouse for 99% of the UI, but the finger on the screen to scroll and pinch-zoom when appropriate works really well for me, and when I'm doing presentations from my Surface Pro onto a projector being able to draw onto the screen with the pen is a major advantage.

    I know for many of you a touchscreen in a laptop seems stupid, and you're perfectly entitled to that opinion. For me, it works, and it works better than the alternative (which is why my MacBook Pro is now hardly ever used.)

    --


    Please read my Canon EOS tech blog at http://www.everyothershot.com
  7. Type Cover? You mean Keyboard, right? by sproketboy · · Score: 2

    FU Microsoft.

    1. Re:Type Cover? You mean Keyboard, right? by thegarbz · · Score: 2

      No they mean Type Cover. I don't expect a keyboard to be magnetically latched to a screen, covering it perfectly as protection when on the move and turning the device off when you flip it closed.

      Or do you also call the entire bit under the laptop screen the keyboard? And that box standing on the floor under your desktop the harddrive?

  8. Re:Does it run Linux ? by Antique+Geekmeister · · Score: 2

    Not consistently or well. Many of the integrated peripherals change chipsets frequently with no, or very minor, changes in the product number. This is like many laptop and pad vendors, consistency of hardware is not considered as critical to laptops as it is for servers. It's possible to run a Linux virtual machine on Surfaces and avoid the driver confusion.

  9. Re:Yup by DrXym · · Score: 2

    sorry I meant "without". I shouldn't type comments until the caffeine kicks in.

  10. Re:It's a turd with or without the keyboard includ by jellomizer · · Score: 2

    Please point out the superior tablet/convertible laptop?
    Normally a claim that something is bad, means there is something better to compare it too. I personally don't care for the Surface, because it doesn't solve the issues that I have, but in General I am not needing a tablet or convertible laptop. However the specs from hardware to dimensions and weight, makes it seems a comparable product to the others in its market.

    --
    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
  11. As an owner of a similar device... by Junta · · Score: 2

    I'm fine with however you sell it *so long as it is clear what is being sold*. If they want customers to try their luck without a real keyboard, then so be it.

    Personally, I imagined using it as a tablet a fair amount, but in practice, Windows is not very good at a pure touch experience. In general, I can't find any touch friendly applications in Windows. I just use android tablet and android applications if I want touch experience, since the closest Windows equivalents are terrible. Of course, there's only a handful of things that I will do without a keyboard (reading, music, video).

    While I have not put a desktop linux on that device, based on my experience trying to use Windows without a keyboard and my experience with desktop linux applications, I think it would be just as terrible.

    --
    XML is like violence. If it doesn't solve the problem, use more.
  12. Re:It's a turd with or without the keyboard includ by TWX · · Score: 3, Interesting

    I've been using a Lenovo Thinkpad Yoga with the 12.5" screen as a work-issued laptop for about three years. It was good enough that when my wife needed a new laptop we bought a similar model but with more RAM and the i7 processor, works great for her too.

    The rest of Lenovo's portable products don't seem to be doing so well and their parts availability has gone to hell, but these machines seem to be pretty solid.

    --
    Do not look into laser with remaining eye.
  13. It's the pointing device ... by Misagon · · Score: 4, Interesting

    A few times when travelling for a couple of weeks at a time, I have taken a Windows 10 tablet with me without any type-cover.
    It was primarily not the keyboard that I missed, but a proper pointing device.
    Windows 10 still has some programs made for touch and some programs made for mouse and keyboard. For instance, when travelling you need to set up Wifi, and if you ever need to get into the real Wifi settings you do need to get into the classic Control Panel a lot, and that is still not touch-optimized. Neither is Explorer, so you can't move files around without moving files wrong now and then.
    Another thing is the high DPI screen, which is nice when a program supports it but when using an older program not built for high DPI, the buttons and icons are tiny and you [i]really[/i] need a pointing device.
    Yes, the on-screen keyboard is clunky and slows you down, but many casual users would not type faster on a real keyboard either.

    So, the most important aspect of having the type cover is not the keyboard but the touchpad that is on it.

    It seems to me that the reason why MS did not include either, and why they are still offering a 4GB option, is because they want to keep the "Prices from" amount low for advertising. Advertising concerns should not dictate a product's properties - a product's properties should dictate the advertising!

    --
    "We mustn't be caught by surprise by our own advancing technology" -- Aldous Huxley
  14. Re:Does it run Linux ? by DougReed · · Score: 2

    Every piece of hardware is erratic under Windows and rock stable under Linux.

  15. Re: It's a turd with or without the keyboard inclu by TWX · · Score: 2

    Is that part of the Thinkpad line though? There's a rather large difference between the build quality of the Thinkpad line and the rest of Lenovo's products, and even within the Thinkpad line it's not always consistent between distinct product lines.

    --
    Do not look into laser with remaining eye.
  16. The better fight - lack of a Pen out of the box! by modi123 · · Score: 2

    I was more annoyed with no pen in the New Surface Pro coming out of the box. Sure.. sure.. There's 4096 pressure points, but seriously? No pen? That's cheap and low. The fabric covered keyboards - what ever.. I can manage, but no pen. That stings.

  17. Re:Does it run Linux ? by Aighearach · · Score: 3, Funny

    systemd