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Another Crowdfunded Startup Takes Customers' Money, Then Shuts Downs (mercurynews.com)

An anonymous reader quotes the Bay Area Newsgroup: A Bay Area startup that promised to give music lovers state-of-the-art wireless earphones is instead closing its doors, becoming the latest in a string of crowd-funded companies to take customers' money and shut down without shipping a product. San Francisco-based Kanoa ran out of capital and shut down this week, leaving in the lurch scores of customers who paid $150 or more to pre-order high-tech earphones they never received. The company emailed customers on Wednesday to break the bad news, directing them to a letter posted on the Kanoa website...

Kanoa is just the latest local crowdfunded company to disappoint customers. Last summer San Francisco-based startup Skully imploded, to the dismay of 3,000 customers who paid $1,500 each for high-tech motorcycle helmets they never received. In February, Lily Robotics, another San Francisco-based startup, filed for bankruptcy. Unlike Skully and Kanoa, Lily promised to reimburse the more than 60,000 customers who paid for but never received its camera drones.

In a letter online the company claimed they are "in negotiations" with potential investors, "and also large tech companies on an acquisition" -- but unless and until funding materializes, "we do not have enough capital to stay operational..."

"We know you are disappointed, and can only ask that you understand that we genuinely tried."

6 of 166 comments (clear)

  1. Duh by mwvdlee · · Score: 5, Insightful

    It's a well-known risk of crowdfunding and backers are warned about this risk a gazillion times.
    This shouldn't be shocking to anybody even remotely sane.
    If you're outraged by this, you should instead be outraged by the psychiatrics wards' inability to keep you locked up inside.

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    1. Re:Duh by Darinbob · · Score: 5, Insightful

      Now average people know what venture capital people feel like with most startups.

    2. Re: Duh by Cederic · · Score: 4, Insightful

      Hmm, no.

      The VC invests in 30 different companies. 27-29 of them fail. The 30th returns enough on the investment to buy a product from each of the 30, the capital invested in all 30 and a small to health profit on top.

      Doesn't really matter how enjoyable the product from one of those 30 is, the VC is coming out ahead of you every time.

    3. Re: Duh by Mr+D+from+63 · · Score: 5, Insightful

      Hmm, no.

      The VC invests in 30 different companies. 27-29 of them fail. The 30th returns enough on the investment to buy a product from each of the 30, the capital invested in all 30 and a small to health profit on top.

      Doesn't really matter how enjoyable the product from one of those 30 is, the VC is coming out ahead of you every time.

      VCs own a slice of the company, and can sometimes get some asset value back even if the company fails. But most crowdfunding is simply pre-sales and not ownership investment. Either way, only buy in if you are willing to lose the entire sum.

  2. Crowdfunding is not pre-ordering by JarekC · · Score: 5, Insightful

    People confuse crowdfunding with pre-ordering. In crowdfunding you sponsor someone's attempt to achieve something, because you want it to happen. Perks are just an additional incentive. Sometimes a perk happens to be a product, but it's still a perk for your sponsorship, not something you bought or pre-ordered.

    1. Re:Crowdfunding is not pre-ordering by Talla · · Score: 4, Insightful

      People confuse crowdfunding with pre-ordering. In crowdfunding you sponsor someone's attempt to achieve something, because you want it to happen. Perks are just an additional incentive. Sometimes a perk happens to be a product, but it's still a perk for your sponsorship, not something you bought or pre-ordered.

      If that's what it was marketed as then it would be ok, but in these cases it was not. It's a preorder when they ask for exactly $1500 and promise you a helmet in return. In reality it is an investment with no upside (you only get your money back in the form of a product if it succeeds) and a huge downside.