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New York City Cops Will Replace Their 36,000 Windows Phones With iPhones (theverge.com)

The New York City Police Department says it will give up its 36,000 Windows phones and transition to iPhones by the end of the year. The Verge reports: The switch is prompted in part by news in July that Microsoft was ending support for Windows Phone 8.1, which a large percentage of all Windows-powered phones are still using. It's a predictable end to the Windows phone, considering that its market share had already slipped below 1 percent at the time the police department adopted its phones last year. The ill-fated decision to go with the Windows phone was made solely by its NYPD deputy commissioner for IT, according to The New York Post, and apparently did not receive further judgment before implementing the program. The Windows models were Nokia Lumia 830 and Lumia 640 XL, equipped with special 911 apps, case management apps, and the ability to receive assignments. They were purchased as part of a $160 million initiative to modernize the NYPD, which has been around since 1845. The new business for Microsoft's phones was clearly not enough to keep Windows Phone alive.

26 of 215 comments (clear)

  1. I hope they get a discount by bobstreo · · Score: 4, Insightful

    Or buy older iPhones. Because that's a lot of money...

    1. Re: I hope they get a discount by KGIII · · Score: 2

      Or Pokemon. Criminals, gotta catch 'em all.

      --
      "So long and thanks for all the fish."
  2. If Jessica Tisch keeps her job by david.emery · · Score: 5, Funny

    It will be absolute proof of the old saying, "No one gets fired for buying Microsoft."

    The most charitable excuse for this is "IT understands how to work with Microsoft products." Of course, that's the IT flea wagging the Police Dog.

    1. Re:If Jessica Tisch keeps her job by 93+Escort+Wagon · · Score: 4, Insightful

      No kidding. That was such a breathtakingly stupid decision she honestly deserves to lose her job because of it.

      --
      #DeleteChrome
    2. Re:If Jessica Tisch keeps her job by roc97007 · · Score: 4, Insightful

      I wonder how much she got from Microsoft.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    3. Re:If Jessica Tisch keeps her job by TWX · · Score: 3, Insightful

      If the proprietary applications mentioned in the article summary are derivatives of their desktop or tablet cousins, then I could understand the business argument in favor of attempting to keep with the same platform, especially depending on development costs for the Windows Phone versions of those applications compared to possibly much higher costs for developing whole new applications for either Apple's phone or an Android model. It may well be possible that the costs for the applications was low enough to give some justification for trying Windows Phone generally.

      That said, if the platform was already on life support then I hope they got a screaming-good-deal for their attempt. Several years ago we faced attempting to upgrade to the latest Novell Netware or migrating to Active Directory. Netware had been in-service in the organization since the 3.x days when there was no network between sites other than for the AS/400 connectivity, so we had a long and successful history with it, but it was clear that Netware was not seeing the new development that it needed, and the time between a new version of Windows coming out and full Netware client support was getting worse with each new release. As much as we'd been successful with Novell in the past, it was clear that future success with them was strongly in-doubt, and we ultimately left.

      --
      Do not look into laser with remaining eye.
    4. Re:If Jessica Tisch keeps her job by youngone · · Score: 4, Insightful

      She'll be getting a pussy pass on this one

      I don't think it's a pussy pass she will get, she has inherited privilege due to several generations of money and the political connections that come with money.
      She is a friend of the Mayor's daughter, which explains how she got the job in the first place, despite having no experience.

    5. Re: If Jessica Tisch keeps her job by KGIII · · Score: 2

      It's progressive. That means data bits aren't binary and all data has equal value. CHMOD? Check your privilege, shitlord.

      --
      "So long and thanks for all the fish."
  3. I know it's New York, but... by GerryGilmore · · Score: 5, Insightful

    ...just whoindahell could be dumb enough to think that Windows phone would ever last? Hell, us North Georgia Rednecks(TM) stayed away from them in droves! Christ, that one sale must have been half of all Windows phone sales. What maroons!!

    1. Re:I know it's New York, but... by roc97007 · · Score: 2

      ...just whoindahell could be dumb enough to think that Windows phone would ever last? Hell, us North Georgia Rednecks(TM) stayed away from them in droves! Christ, that one sale must have been half of all Windows phone sales. What maroons!!

      ...which makes me wonder if money or some other lucrative object changed hands.

      --
      Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
    2. Re:I know it's New York, but... by Kjella · · Score: 4, Insightful

      ...just whoindahell could be dumb enough to think that Windows phone would ever last? Hell, us North Georgia Rednecks(TM) stayed away from them in droves! Christ, that one sale must have been half of all Windows phone sales. What maroons!!

      Well, assuming this was a great modernization I assume she's coming from a world of mostly Microsoft laptops/tablets/servers and that this was her and their first real adventure into smartphones. They probably have a good business relationship and don't mind being a Microsoft shop. They needed a platform to run their custom apps, how many apps the app store has is less of a concern and they probably got a good discount. And Microsoft has in general offered 5+5 years of support on the desktop, they've rarely left their business customers hanging. In isolation the business case might have looked decent until you take a big step back and realize the platform is dying and there's a very real chance Microsoft will pull out of the market entirely and mobile phones aren't like laptops where you just tank them up with your OS image. I'm not saying it was a good decision but I can understand how you'd make a near-sighted decision like that.

      --
      Live today, because you never know what tomorrow brings
  4. Oh no by niff · · Score: 5, Funny

    There goes the 1% market share that Windows Phone had...

  5. Great quote from TFA by 93+Escort+Wagon · · Score: 4, Insightful

    I loved this...

    "Nobody purchases 36,000 phones based on the judgment of one person," a source said. "I don’t care if you’re Jesus f--king Christ, you get a panel of experts."

    --
    #DeleteChrome
    1. Re:Great quote from TFA by avandesande · · Score: 2

      I guess the phones were supposed to last forever? They got several years of use out of them. I don't see what the big deal is... not like it's a billion dollar software project that completely failed.

      --
      love is just extroverted narcissism
    2. Re:Great quote from TFA by 93+Escort+Wagon · · Score: 4, Informative

      Read TFA - they just started two years ago, and have been in the process of deploying them since then. 0-2 years is not "several years" by any stretch of the imagination.

      --
      #DeleteChrome
    3. Re:Great quote from TFA by Dunbal · · Score: 3, Insightful

      And the panel listens to the best sales pitch of one person.

      --
      Seven puppies were harmed during the making of this post.
  6. Multiple people deserve to be fired for this by chromaexcursion · · Score: 3, Informative

    Not just Jessica Tisch, who absolutely should be fired for this.
    She's deputy commissioner of information technology. Where in the world was her boss when she made this decision?
    Failure to act is still accountable.

  7. Re:Why? by roc97007 · · Score: 4, Interesting

    I never have the opportunity to use Windows Phone, couldn't even say if it had a blue screen of death. I carried a .. what was it called, Windows Mobile 6? ...phone for awhile. (Work phone. No choice.) What I liked most about it is the popup "(blank) has caused an error and will now close". Something that could be easily ignored, right? Punch OK and move on. But the thing that was not named happened to be the audio driver. The phone would not ring or make any alert sound until it was rebooted. And would only ring or beep up until the next "(blank) has caused an error and will now close".

    After fighting with that for awhile, it was: never again. No Microsoft personal electronics. So I completely missed out on the Windows Phone 7, Windows Phone 8 debacle. That sounded like fun.

    --
    Oliver's law of assumed responsibility: If you're seen fixing it, you will be blamed for breaking it.
  8. Re:I wondered about that by mrbester · · Score: 2

    "there's so many things that Microsoft does better on Android and Iphone that just don't work on Windows Mobile 10"

    Doesn't seem like a ringing endorsement to me. If anything, it's the exact opposite of what you accuse filesiteguy of.

    --
    "Wait. Something's happening. It's opening up! My God, it's full of apricots!"
  9. Wow! by nospam007 · · Score: 2

    So Windows phones lose 95% of their user base?

  10. Re:Makes sense by Strider- · · Score: 2

    I know you're trying to be facetious, but what you're saying is actually quite true. Assuming they deploy the enterprise management tools and so forth on these phones, they can lock them down so that only selected interfaces are available, white-listed applications, etc... I don't know enough about android to know whether the options are as locked down. You do not want your officer being able to install the latest, and compromised, version of a solitaire game in a unit that also has access to police records etc...

    --
    ...si hoc legere nimium eruditionis habes...
  11. "ill-fated"? How? by DogDude · · Score: 3, Interesting

    In what way was it an "ill-fated" decision? There article didn't say that the phones didn't work, or didn't do what they were supposed to do. I fail to see the problem with using un-popular technology.

    --
    I don't respond to AC's.
  12. Re:Government spending by unixisc · · Score: 3, Interesting

    This is a perfect example of wasteful government spending. Would any company in the world spend that much money on a short-lived program? A real company, accountable for its financial decisions would either slowly roll out another version as phones died and could not be supported, or figure out how to pay for extra support while developing an alternative.

    Also, any IT guy worth 2 cents would never have chosen Microsoft phones for a fleet.

    When they were in Nokia's hands, the Lumia did have a fair bit of marketshare, only that both Apple and Samsung increased the gap against them. Given that the phones had a shared ecosystem w/ Microsoft's mainstream Windows, and that Microsoft had overhauled Windows w/ the metro UI to look like the phone, it made perfect sense for a company to build a fleet around them.

    Let's look at the apps that a company could use that Microsoft provided. There was Office - including OneNote and Outlook: OneNote alone made this phone worthwhile, and at the time, Microsoft wasn't aggressively promoting Office on Android or iOS. Then there was maps - both Bing and HERE maps. There were other apps like unit converters (now integrated in the calculator), currency converters and so on. Also, at the time, typing was a lot smoother on Windows Phone 8.1 than on the contemporary versions of either iOS or Android (both have caught up since). If the reason one wanted a phone was something to have their office data on, as opposed to playing Pokemon Go, this was a good phone. It did have some major shortcomings though - Uber was barely supported, Lyft wasn't, nor were there any VOIP apps, and this last, IMO, was a killer. Yeah, one could use Skype, but I've never found it smooth to use.

    Also, at the time, Ballmer was at the helm and he was fanatical about this platform, so Microsoft was solidly behind it while he was around. Things changed once he was gone and Nadella took over.

  13. Re:Why? by TheRaven64 · · Score: 2

    My partner just replaced her Nokia Lumia 1020. I really liked the UI and it never crashed, but it did have an issue where the sound subsystem would fall over and then nothing would play sound, which meant that she had to test the alarm before she went to sleep each night or it have died during the day and be silent in the morning. She replaced it with an Android device because of the complete lack of third-party app support on Windows phone.

    --
    I am TheRaven on Soylent News
  14. Jessica's response by Trailer+Trash · · Score: 4, Interesting

    http://nypdnews.com/2017/08/de...

    Interesting part:

    "The contract entered provided for the smartphones at no cost. It also allowed for the NYPD to replace the smartphones with devices of our choosing two years later, also at no cost."

    She also claims that they're already neck deep in Windows, so the Windows phones were easier to roll out. Plus, iOS and Android didn't allow "us to cost-effectively utilize prior investment in custom Windows applications."

    As others have noted, she's a political appointee. It would be interesting to find out why or how the contract provided for the smartphones at no cost.

  15. Re:Why? by __aaclcg7560 · · Score: 2

    Miracle workers are never afraid to ask for a second opinion. Supervisor gave me his opinion — and a mess to clean up. Lesson learned from this incident: if something isn't quite broken, break it.