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Credit Reporting Firm Equifax Announces 'Cybersecurity Incident Impacting Approximately 143 Million US Consumers' (cnbc.com)

Equifax, which supplies credit information and other information services, said Thursday that a cybersecurity incident discovered on July 29 could have potentially affected 143 million consumers in the U.S. "The leaked data includes names, birth dates, social security numbers, addresses and potentially drivers licenses," reports CNBC. "209,000 U.S. credit card numbers were also obtained, in addition to 'certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers."

Chairman and Chief Executive Officer, Richard F. Smith said in a statement: "This is clearly a disappointing event for our company, and one that strikes at the heart of who we are and what we do. I apologize to consumers and our business customers for the concern and frustration this causes. We pride ourselves on being a leader in managing and protecting data, and we are conducting a thorough review of our overall security operations. We also are focused on consumer protection and have developed a comprehensive portfolio of services to support all U.S. consumers, regardless of whether they were impacted by this incident." Equifax is now alerting customers whose information was included in the breach via mail, and is working with state and federal authorities.

UPDATE (9/7/17): According to Bloomberg, "three Equifax senior executives sold shares worth almost $1.8 million" in the days after the company discovered the security breach. Regulatory filings show that three days after the breach was discovered on July 29th, Chief Financial Officer John Gamble sold shares worth $946,374 and Joseph Loughran, president of U.S. information solutions, exercised options to dispose of stock worth $584,099." Meanwhile, "Rodolfo Ploder, president of workforce solutions, sold $250,458 of stock on Aug. 2."

20 of 299 comments (clear)

  1. Free Credit Reporting? by Lothsahn · · Score: 4, Funny

    Do I get free credit reporting for this? Is it from Equifax?

    --
    -=Lothsahn=-
    1. Re:Free Credit Reporting? by Applehu+Akbar · · Score: 5, Funny

      No, Equifax is going to treat the breach as a "hard pull" on everyone's account and ding your score for it.

    2. Re:Free Credit Reporting? by Nethemas+the+Great · · Score: 4, Informative

      You mean it in humor, but I fear it as fact. 143 million of us just became higher risk.

      --
      Two of my imaginary friends reproduced once ... with negative results.
  2. Public Info? by nealric · · Score: 4, Insightful

    At this point, is there anybody left in the U.S. who has not had their names, addresses, and socials stolen in from a hack somewhere?

    1. Re:Public Info? by Lab+Rat+Jason · · Score: 5, Insightful

      NOW can we stop using SS# as a national identifier? Jeez!

      --
      Which has more power: the hammer, or the anvil?
    2. Re:Public Info? by networkBoy · · Score: 5, Insightful

      Why?
      It *is* a national identifier. It needs to stop being used as an authenticator.
      SSN and Name first, Name last, Name middle should be interchangeable from a data and security standpoint.

      The problem is that SSNs have been used as authenticators for the name and that's not what they were designed for.

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    3. Re:Public Info? by Lab+Rat+Jason · · Score: 4, Insightful

      It is an imperfect national identifier because not everyone in the nation has one. It is an imperfect national identifier because you cannot change it when compromised. It is an imperfect national identifier because the nation allowed it to be hijacked as a commercial identifier. Banks and creditors in general should have to fend for themselves if they want to properly identify a debtor, rather than relying on a number that was issued for a completely different purpose.

      --
      Which has more power: the hammer, or the anvil?
  3. I have one thing to say by gerald.edward.butler · · Score: 5, Insightful

    CLASS ACTION LAWSUIT! These companies that want to collect all this personal data of people and fail to protect it need to be sued into non-existence!

    1. Re:I have one thing to say by Dutch+Gun · · Score: 4, Informative

      It's funny you mention "gold". During the great California and Alaska gold rushes, do you know who really struck it rich? It was the folks selling mining hardware and other supplies to the miners. The vast majority of miners didn't make much at all.

      I think it's an appropriate comparison for modern-day class action suits. These types of lawsuits make lawyers rich, and everyone else gets enough for a free latte or two.

      --
      Irony: Agile development has too much intertia to be abandoned now.
  4. They sat on this? by djembe2k · · Score: 4, Interesting

    Wait. TFA says they discovered this on July 29, and that their "private investigation into the breach is complete." Only now are they going public with this? How much damage could have already been done in the month of August? The breach alone creates a huge liability for them. This delay makes it worse, because they can't blame that on some other bad actor.

    1. Re:They sat on this? by Zxern · · Score: 5, Informative

      They had to wait for a few execs to complete share sell offs yesterday before releasing the public statement.

    2. Re:They sat on this? by thegarbz · · Score: 4, Interesting

      This is a good thing. A privacy breach generally goes unpunished. Insider trading on the other hand...

  5. Most of their customers have no recourse by misnohmer · · Score: 5, Insightful

    Typically when a company screws its clients, they risk clients no longer using their service, so usual market forces apply. This is not the case here. Most of their customers never chose to use Equifax or even given any explicit permission for them to collect their data. Yet, they do collect it and sell credit scores. The problem is that market forces don't work here, i.e. those customers who got hurt are not really paying, or even willing, customers and have no choice to opt out of the service, and those who buy credit scores are not really affected much.

    As much as I am generally against regulation, this is one area I think they should be held fully liable, including compensating any affected customers for ALL of their expenses, including their time at some reasonable rate at or above what that customer usually makes per hour - that includes any waiting on hold while calling any of the companies to clear things out. Maybe this would cost Equifax its life, so be it, the next company will be much more careful what they do with the data. This would be no different than an airline being held liable for damaging property of killing people because their planes are shedding parts - the people hurt are not airline customers, they are the homeowners who had an aircraft parts crash through their roof into their living room.

  6. Re:How to fix the broken system? by Anubis+IV · · Score: 4, Insightful

    Social Security numbers are fine. The problem is that organizations have foolishly been using them for authentication ("Prove you are you!"), rather than merely identification ("Who are we talking about?"), which was all they were ever designed to do. As a means for identification, it generally still works just as well today as it did when it began. As a method for authentication, it was lousy from the start and has been getting worse by the day.

  7. Re:How to fix the broken system? by fahrbot-bot · · Score: 5, Informative

    Social Security numbers are fine. The problem is that organizations have foolishly been using them for authentication ("Prove you are you!"), rather than merely identification ("Who are we talking about?"), which was all they were ever designed to do.

    Even more narrowly than that. It's original purpose was to track workers solely for use in determining SS benefits - that's it. From The Story of the Social Security Number

    The Social Security number (SSN) was created in 1936 for the sole purpose of tracking the earnings histories of U.S. workers, for use in determining Social Security benefit entitlement and computing benefit levels.

    --
    It must have been something you assimilated. . . .
  8. Re:Tips now that your credit info has been stolen by fahrbot-bot · · Score: 5, Informative

    Regardless, in most states you can pay $10 -- to each credit bureau -- and freeze your account permanently anyway. I did just that in 2011. When getting a loan or new line of credit, you can ask the company which bureau it will use for the credit check, call the bureau and either (a) unconditionally unfreeze it or (b) unfreeze it with a password or PIN, which they will US mail you -- for a specific number of business days. It's actually fairly painless.

    --
    It must have been something you assimilated. . . .
  9. Re:Tips now that your credit info has been stolen by AlanBDee · · Score: 5, Informative

    Here is an article from the FTC on freezing your credit: https://www.consumer.ftc.gov/a.... I also recommend doing it.

    Even though some banks can't process your car loan, or other credit. Your goal in personal finance should be to not need credit and to pay cash for everything. If you don't have the cash then you can't afford that car.

  10. Don't worry... by s.petry · · Score: 4, Insightful

    No executives will be fired for this incident.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  11. You must be new here by s.petry · · Score: 4, Insightful

    On planet Earth.

    The people responsible for such sites should be held accountable for gross negligence.

    You mean a lackey or two right? No executives are held accountable for their own decisions. In fact, the bigger the screw up the more jumps applied to the Peter Principle.

    Also, it seems like it should be a basic civil right at this point to be allowed to change one's SSN. To be forced to deal for the rest of one's lifetime with the consequences of it having been stolen is outrageous.

    I'm not sure you know what a civil right is. I would however support legislation which outlaws the use of one's SSN as identification to anyone other than the Government, and perhaps even more specifically the Social Security Agency.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  12. It's time to write Congress demanding reform by PeterM+from+Berkeley · · Score: 5, Insightful

    Right now, someone who has your information but no real proof of identity can borrow money as "you", and the creditor gets to libel you via the credit reporting agencies when they don't get paid.

    This must stop. Please write Congress and demand that creditors no longer have the right to libel you as a non-payer unless they can prove it was actually YOU who borrowed their money and failed to repay as promised instead of just someone who had some information about you, that they didn't bother doing due diligence on to verify.

    I've already written Congress about this several times, but now it's literally EVERYONE'S information that has been stolen, and the whole nation must face the fact that they are vulnerable to this sort of thing now.

    --PeterM