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Credit Reporting Firm Equifax Announces 'Cybersecurity Incident Impacting Approximately 143 Million US Consumers' (cnbc.com)

Equifax, which supplies credit information and other information services, said Thursday that a cybersecurity incident discovered on July 29 could have potentially affected 143 million consumers in the U.S. "The leaked data includes names, birth dates, social security numbers, addresses and potentially drivers licenses," reports CNBC. "209,000 U.S. credit card numbers were also obtained, in addition to 'certain dispute documents with personal identifying information for approximately 182,000 U.S. consumers."

Chairman and Chief Executive Officer, Richard F. Smith said in a statement: "This is clearly a disappointing event for our company, and one that strikes at the heart of who we are and what we do. I apologize to consumers and our business customers for the concern and frustration this causes. We pride ourselves on being a leader in managing and protecting data, and we are conducting a thorough review of our overall security operations. We also are focused on consumer protection and have developed a comprehensive portfolio of services to support all U.S. consumers, regardless of whether they were impacted by this incident." Equifax is now alerting customers whose information was included in the breach via mail, and is working with state and federal authorities.

UPDATE (9/7/17): According to Bloomberg, "three Equifax senior executives sold shares worth almost $1.8 million" in the days after the company discovered the security breach. Regulatory filings show that three days after the breach was discovered on July 29th, Chief Financial Officer John Gamble sold shares worth $946,374 and Joseph Loughran, president of U.S. information solutions, exercised options to dispose of stock worth $584,099." Meanwhile, "Rodolfo Ploder, president of workforce solutions, sold $250,458 of stock on Aug. 2."

40 of 299 comments (clear)

  1. Free Credit Reporting? by Lothsahn · · Score: 4, Funny

    Do I get free credit reporting for this? Is it from Equifax?

    --
    -=Lothsahn=-
    1. Re:Free Credit Reporting? by MrLogic17 · · Score: 3, Informative

      You probably know this already, but you already get one free per year from each of the 3 credit reporting agencies. (Thanks Uncle Sam!)

      If you time it right, you can pull one every 4 months (rotating agencies, using each one yearly)

      https://www.annualcreditreport...

    2. Re:Free Credit Reporting? by slew · · Score: 3, Informative

      You probably know this already, but you already get one free per year from each of the 3 credit reporting agencies. (Thanks Uncle Sam!)

      If you time it right, you can pull one every 4 months (rotating agencies, using each one yearly)

      https://www.annualcreditreport...

      Free credit report != Free fraud alert/monitoring.
      Lots of fraud can happen in a 4 month time...

    3. Re:Free Credit Reporting? by Applehu+Akbar · · Score: 5, Funny

      No, Equifax is going to treat the breach as a "hard pull" on everyone's account and ding your score for it.

    4. Re:Free Credit Reporting? by amicusNYCL · · Score: 3, Funny

      Don't worry, you'll figure it out when someone uses your personal data that they stole from Equifax to open accounts in your name, which causes your credit rating to go down, which will show up on your credit report. From Equifax.

      Anyone want to place wagers on whether or not Equifax will drop your score because people stole your identity with the data they got from Equifax?

      --
      "Our two-party system is like a bowl of shit looking at itself in a mirror." - Lewis Black
    5. Re:Free Credit Reporting? by Nethemas+the+Great · · Score: 4, Informative

      You mean it in humor, but I fear it as fact. 143 million of us just became higher risk.

      --
      Two of my imaginary friends reproduced once ... with negative results.
  2. Public Info? by nealric · · Score: 4, Insightful

    At this point, is there anybody left in the U.S. who has not had their names, addresses, and socials stolen in from a hack somewhere?

    1. Re:Public Info? by Lab+Rat+Jason · · Score: 5, Insightful

      NOW can we stop using SS# as a national identifier? Jeez!

      --
      Which has more power: the hammer, or the anvil?
    2. Re:Public Info? by networkBoy · · Score: 5, Insightful

      Why?
      It *is* a national identifier. It needs to stop being used as an authenticator.
      SSN and Name first, Name last, Name middle should be interchangeable from a data and security standpoint.

      The problem is that SSNs have been used as authenticators for the name and that's not what they were designed for.

      --
      whois gawk date unzip strip find touch finger mount join nice man top fsck grep eject more yes exit umount sleep dump
    3. Re:Public Info? by Lab+Rat+Jason · · Score: 4, Insightful

      It is an imperfect national identifier because not everyone in the nation has one. It is an imperfect national identifier because you cannot change it when compromised. It is an imperfect national identifier because the nation allowed it to be hijacked as a commercial identifier. Banks and creditors in general should have to fend for themselves if they want to properly identify a debtor, rather than relying on a number that was issued for a completely different purpose.

      --
      Which has more power: the hammer, or the anvil?
    4. Re:Public Info? by dgatwood · · Score: 2

      Victims are normally just expected to be diligent about disputing any accounts opened in their name they didn't authorize. No way half the population will get a new SSN.

      You see, I think that victims being diligent is just as much the wrong answer as getting a new SSN. It isn't our responsibility to catch bad guys in the act when they use our name and SSNs to obtain credit. It is the credit reporting agencies' responsibility to exercise due diligence in determining whether or not someone should extend credit in my name, and in determining whether claims of failure to pay back said credit are legitimate or the result of fraud. That's literally what companies are paying them to do!

      More to the point, calling anything "identity theft" is, in fact, a lie. It isn't identity theft, because you can't steal someone's identity. We should just cut all the politically correct crap and call it what it is: libel arising out of gross negligence.

      When a company makes false claims about an individual, that's libel. It is illegal. So when a credit bureau claims in writing that you obtained credit that you did not, they are violating the law, and you can sue them. If every victim of so-called identity theft—every victim of gross negligence by credit bureaus to exercise due diligence—were to sue the credit reporting agencies for libel, they would have two choices: go out of business or start doing their [expletive deleted] jobs.

      More to the point, because it occurs en masse, one could argue that it rises to the level of criminal libel, at least in states where such laws still exist (including California, as of last year).

      Of course, libel is just the beginning of the laws that the credit bureaus are breaking. If I were an attorney general, I would have long ago prosecuted the heads of the major credit reporting bureaus under RICO statutes, because they're quite literally profiting from every side of identity theft:

      • They profit from not having to incur the cost of due diligence to ensure that requests for credit are legitimate.
      • They profit from selling the potentially libelous credit reports to companies.
      • They profit from selling "credit watch" services to protect people's credit from future fraudulent credit requests and the libel arising out of those requests. (That's a nice credit score you have there. It would be a shame if something... happened to it.)

      Literally, these credit watch services do nothing but protect the consumers from libel by the credit bureaus that sell the credit watch services. That's the textbook definition of racketeering! How are these people not in jail yet? Because they have money? Because they're hiding behind the corporate veil? These companies should simply be RICOed out of existence.

      I've said for years that the only thing that would ever force these clowns to clean up their act would be if every SSN in the U.S. got compromised, and that it was only a matter of time before the entire credit bureau industry came crashing down like a house of cards. With this one incident, our country got most of the way there. That 143 million people is almost everyone who has applied for credit or bought cable TV service or phone service or really just about anything else in the past ten years. It includes nearly the entire working population of the U.S. Clearly, SSNs are not even slightly useful as a "secret" anymore, and any credit bureau claiming otherwise is peddling libel and fraud.

      So what remains is for the credit bureaus to pull their heads out of their collective a**es and implement a proper callback-based verification scheme in which a reasonable attempt is made to verify every request for

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

  3. I have one thing to say by gerald.edward.butler · · Score: 5, Insightful

    CLASS ACTION LAWSUIT! These companies that want to collect all this personal data of people and fail to protect it need to be sued into non-existence!

    1. Re:I have one thing to say by Dutch+Gun · · Score: 4, Informative

      It's funny you mention "gold". During the great California and Alaska gold rushes, do you know who really struck it rich? It was the folks selling mining hardware and other supplies to the miners. The vast majority of miners didn't make much at all.

      I think it's an appropriate comparison for modern-day class action suits. These types of lawsuits make lawyers rich, and everyone else gets enough for a free latte or two.

      --
      Irony: Agile development has too much intertia to be abandoned now.
    2. Re:I have one thing to say by CaptainDork · · Score: 2

      Preach it!

      I'm a retired IT guy for some law firms. Management asked me for years, stuff like: WHEN is this spam going to stop?

      My reply, for over 20 years was, "Maybe after you use your goddam talents and sue the mother fuckers."

      Litigation cures a lot of ills.

      Companies will not address security until it falls outside the cost of doing business.

      For reference, see litigation regarding fire codes.

      --
      It little behooves the best of us to comment on the rest of us.
  4. They sat on this? by djembe2k · · Score: 4, Interesting

    Wait. TFA says they discovered this on July 29, and that their "private investigation into the breach is complete." Only now are they going public with this? How much damage could have already been done in the month of August? The breach alone creates a huge liability for them. This delay makes it worse, because they can't blame that on some other bad actor.

    1. Re:They sat on this? by Zxern · · Score: 5, Informative

      They had to wait for a few execs to complete share sell offs yesterday before releasing the public statement.

    2. Re:They sat on this? by thegarbz · · Score: 4, Interesting

      This is a good thing. A privacy breach generally goes unpunished. Insider trading on the other hand...

  5. Most of their customers have no recourse by misnohmer · · Score: 5, Insightful

    Typically when a company screws its clients, they risk clients no longer using their service, so usual market forces apply. This is not the case here. Most of their customers never chose to use Equifax or even given any explicit permission for them to collect their data. Yet, they do collect it and sell credit scores. The problem is that market forces don't work here, i.e. those customers who got hurt are not really paying, or even willing, customers and have no choice to opt out of the service, and those who buy credit scores are not really affected much.

    As much as I am generally against regulation, this is one area I think they should be held fully liable, including compensating any affected customers for ALL of their expenses, including their time at some reasonable rate at or above what that customer usually makes per hour - that includes any waiting on hold while calling any of the companies to clear things out. Maybe this would cost Equifax its life, so be it, the next company will be much more careful what they do with the data. This would be no different than an airline being held liable for damaging property of killing people because their planes are shedding parts - the people hurt are not airline customers, they are the homeowners who had an aircraft parts crash through their roof into their living room.

    1. Re:Most of their customers have no recourse by burtosis · · Score: 2

      Reminds me of when Experian basically let all thier data be stolen too. The purchased a company that then stole the data. Or when all 3 credit agencies had a breach. But they sure got thier due when the hundred billion dollar fines rolled in!!! Just kidding of course, barely a slap on the Wrist. Nothing is going to happen and Equifax will promise not to do it again - until it happens again in about 18 months.

  6. Re:How to fix the broken system? by Anubis+IV · · Score: 4, Insightful

    Social Security numbers are fine. The problem is that organizations have foolishly been using them for authentication ("Prove you are you!"), rather than merely identification ("Who are we talking about?"), which was all they were ever designed to do. As a means for identification, it generally still works just as well today as it did when it began. As a method for authentication, it was lousy from the start and has been getting worse by the day.

  7. Re:How to fix the broken system? by fahrbot-bot · · Score: 5, Informative

    Social Security numbers are fine. The problem is that organizations have foolishly been using them for authentication ("Prove you are you!"), rather than merely identification ("Who are we talking about?"), which was all they were ever designed to do.

    Even more narrowly than that. It's original purpose was to track workers solely for use in determining SS benefits - that's it. From The Story of the Social Security Number

    The Social Security number (SSN) was created in 1936 for the sole purpose of tracking the earnings histories of U.S. workers, for use in determining Social Security benefit entitlement and computing benefit levels.

    --
    It must have been something you assimilated. . . .
  8. Re:Tips now that your credit info has been stolen by fahrbot-bot · · Score: 5, Informative

    Regardless, in most states you can pay $10 -- to each credit bureau -- and freeze your account permanently anyway. I did just that in 2011. When getting a loan or new line of credit, you can ask the company which bureau it will use for the credit check, call the bureau and either (a) unconditionally unfreeze it or (b) unfreeze it with a password or PIN, which they will US mail you -- for a specific number of business days. It's actually fairly painless.

    --
    It must have been something you assimilated. . . .
  9. Re:Tips now that your credit info has been stolen by AlanBDee · · Score: 5, Informative

    Here is an article from the FTC on freezing your credit: https://www.consumer.ftc.gov/a.... I also recommend doing it.

    Even though some banks can't process your car loan, or other credit. Your goal in personal finance should be to not need credit and to pay cash for everything. If you don't have the cash then you can't afford that car.

  10. Need an ethical hacker? by paulina+james · · Score: 2

    Should you need the services of a hacker, i implore you to visit http://www.hackerspod.com/inde... or you should contact liammoore015@usa.com. i hired him for personal exploits early december last year and that was the decision that lit up my christmas and got me set for 2017. try to hire certified veterans for your hacking needs. This guy surely works like an elite, he is efficient,reliable and provides lasting and permanent solutions. He got my DUI records cleared as though it never happened and my credit card fixed.

  11. Obligatory CGP Grey Video by Daetrin · · Score: 3, Informative

    "So how did Americans end up with a national ID number that isn't one and a card terribly unfit to identify?"

    Social Security Cards Explained

    .

    --
    This Space Intentionally Left Blank
  12. DONT USE THE LOOKUP TOOL by Anonymous Coward · · Score: 2, Informative

    It signs you up for a product. READ THEIR TOS. You just waived right to class action and agreed to arbitration...

    Scumbag move!

  13. So much for all those "security" questions by execthis · · Score: 2

    This breach is why it ROYALLY pisses me off when some websites force me to answer "security" questions such as the name of the street I first lived on. The people responsible for such sites should be held accountable for gross negligence.

    This is exactly why I now almost always answer the "security" questions with gibberish.

    If my 20-length complex password of random digits, numbers, and special characters isn't enough for security then f it.

    Also, it seems like it should be a basic civil right at this point to be allowed to change one's SSN. To be forced to deal for the rest of one's lifetime with the consequences of it having been stolen is outrageous.

  14. Criminal Negligence? by mschwanke97402 · · Score: 3, Insightful

    Chairman and Chief Executive Officer, Richard F. Smith said in a statement: "This is clearly a disappointing event for our company.”

    So it’s all about his company. What about the havoc his company will wreak on millions of consumers via this data breach? These a**holes collect all manner of sensitive personal data, without our permission I might add, and let it get away from them because the lot of it is on an Internet facing server connected to a web app. I think it rises to criminal negligence.

    Speaking of crimes, I expect to see criminal insider trading charges and jail time for those executives who scurried off to sell their shares when the breach was discovered but left us vulnerable for weeks.

    1. Re:Criminal Negligence? by houghi · · Score: 2

      You wish for those things. I expect that nothing will happen or change. Not for these people. Not for this company. Not for any others in the future.
      People have chosen for the new feudal system. The CEO is the new King and his company is his castle.

      --
      Don't fight for your country, if your country does not fight for you.
  15. Don't worry... by s.petry · · Score: 4, Insightful

    No executives will be fired for this incident.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

  16. You must be new here by s.petry · · Score: 4, Insightful

    On planet Earth.

    The people responsible for such sites should be held accountable for gross negligence.

    You mean a lackey or two right? No executives are held accountable for their own decisions. In fact, the bigger the screw up the more jumps applied to the Peter Principle.

    Also, it seems like it should be a basic civil right at this point to be allowed to change one's SSN. To be forced to deal for the rest of one's lifetime with the consequences of it having been stolen is outrageous.

    I'm not sure you know what a civil right is. I would however support legislation which outlaws the use of one's SSN as identification to anyone other than the Government, and perhaps even more specifically the Social Security Agency.

    --

    -The wise argue that there are few absolutes, the fool argues that there are no probabilities.

    1. Re:You must be new here by Quirkz · · Score: 2

      No, the SSN as identification is fine. Honestly, that's probably what everyone should use. What's wrong is using it as authentication. Nobody should use it for that, but despite that being obvious for decades, everyone continues to use it that way.

  17. It's time to write Congress demanding reform by PeterM+from+Berkeley · · Score: 5, Insightful

    Right now, someone who has your information but no real proof of identity can borrow money as "you", and the creditor gets to libel you via the credit reporting agencies when they don't get paid.

    This must stop. Please write Congress and demand that creditors no longer have the right to libel you as a non-payer unless they can prove it was actually YOU who borrowed their money and failed to repay as promised instead of just someone who had some information about you, that they didn't bother doing due diligence on to verify.

    I've already written Congress about this several times, but now it's literally EVERYONE'S information that has been stolen, and the whole nation must face the fact that they are vulnerable to this sort of thing now.

    --PeterM

  18. Banks. Schools. Health providers. by execthis · · Score: 3, Interesting

    What's bad is that many of the offending organizations doing this are banks, educational institutions, and health providers. They must think "because we're a [bank|school|health provider] we need extra security" and then proceed to FORCE all users to answer these stupid questions.

    Yes, make a law prohibiting use of SSN except by the SSA.

  19. Re:Opt out? by jeff4747 · · Score: 2

    I don't recall ever being asked by my bank for permission to share information with Equifax or Transunion.

    It's buried in the boilerplate you signed when opening your account(s).

    The company names may or may not be there. If they are not there, the paperwork uses something vague like "credit reporting agencies" or even "third parties".

    Would it really break the US banking system, if there was a way for us to opt out of having our spending history sent to 3rd parties?

    Only in as much as you'd never be able to get a loan, rent a house/apartment or open a new bank account ever again.

    Why is there this assumption of agreement for this sharing of information?

    Because 1) you agreed to it, and 2) centralized reporting is very handy for creditors.

    I don't recall any newspaper articles about a national discussion and debate on this decision?

    It's not a law, so there was no national debate. Theoretically, banks do not have to use credit reporting agencies. However, they all do.

    In the 1940s - did Equifax exist then?

    Nope. And it was much, much harder for any but the wealthy to get loans.

  20. You mean these guys? by BarneyGuarder · · Score: 2
  21. Re:Tips now that your credit info has been stolen by jezwel · · Score: 2

    If you don't have the cash then you can't afford that car.

    It costs me $20 a week to have that car now rather than save up a few years for it. The gas savings from having the more frugal car is around $15-18 per week, so to have this newer car 'on credit' is costing me less than a dollar a day.
    Think I'll take that deal.

    Next time it may be different as I won't be going from a gas guzzler to an econobox, but even so that $20 a week will be covered by a single year pay rise, let alone the other 4 years for when the car is paid off. Actually by then pay increases will cover a payments for a replacement car completely.

  22. Re:Answer with a famous person's info by pnutjam · · Score: 2

    Keepass is a better choice, keep your passwords under your own control.

  23. Re: TLS Client Certificates by guruevi · · Score: 2

    You obviously haven't used certs as authentication, but they're to be handled just like regular passwords. You have a private and public key, no reason to keep the private key accessible to any sort of theft, you can encrypt them so that any use requires a password however the password doesn't traverse the network but without it the cert is useless. In most cases you can also revoke the cert, LetsEncrypt-style cert providers allow you to both instantly revoke and have a short enough lifespan.

    --
    Custom electronics and digital signage for your business: www.evcircuits.com
  24. Re:No by CaptainDork · · Score: 2

    "Illegal," in any legal context has a component of "punishment."

    Undocumented immigrants who are "first-timers," are simply given due process and deported.

    There is a free ride, meals and accommodations prior to ejection, but there is no punishment.

    Because the first-timer is identified and documented, subsequent entry is illegal.

    --
    It little behooves the best of us to comment on the rest of us.