Slashdot Mirror


Computer Parts Site Newegg Is Being Sued For Allegedly Engaging In Massive Fraud (gizmodo.com)

schwit1 shares a report from Gizmodo: A suit filed Friday in the U.S. District Court in Los Angeles by four South Korean banks alleges "massive fraud" with an outstanding debt of at least $230 million, and California-based electronic parts seller Newegg has been named as a defendant, along with wholesaler ASI Corporation and its officers. These new documents allege that Moneual, Newegg, and ASI were engaging in "an intricate scheme of circular transactions." The banks submitted a list of over 70 pages of supposedly fraudulent orders as evidence that Newegg and ASI created the paperwork that Moneual used to secure loans. The suit further claims that Newegg and ASI "received kickbacks from Moneual in varying amounts in exchange for agreeing to collude with Moneual to defraud the Banks." One method of inflating purchase orders for Moneual -- a brand barely remembered in North America as a a low-tier entrant into the robotic vacuums market -- allegedly involved creating paperwork that showed components being sold for over 370 times their value.

96 of 165 comments (clear)

  1. The 2015 lawsuit alleged forgery by naughtynaughty · · Score: 4, Insightful

    "The Seoul Central District Court convicted Park Hong-seok, head of Moneual Inc., a manufacturer of computers and small home appliances, of getting a total of 3.4 trillion won (US$3 billion) from 10 local banks between October 2007 and September 2014 based on forged documents that falsely showed the company's computer export contracts."

    Were they forged, as alleged back in 2015, or were they real and NewEgg was part of the scheme? What was in it for NewEgg? It isn't like they did a lot of business selling Moneual's products.

    Seems like the lawyers are looking for deep pockets.

    1. Re:The 2015 lawsuit alleged forgery by jonsmirl · · Score: 4, Interesting

      This does not make sense: "Moneual purported to charge ASI and Newegg between $2,530 and $2,980 per HTPC unit, and those amounts were stated on the invoices and purchase orders from ASI and Newegg upon which the Banks advanced funds to Moneual. However, the Banks later learned that in reality, the HTPCs were only worth $8 per unit."

      How can an HTPC be worth $8? Newegg still has empty Moneual cases listed for $70. Depending on what it was filled with in 2012 $2,530 is not an impossible price. $8 seems close to the shipping cost, not the product cost.

    2. Re:The 2015 lawsuit alleged forgery by SeattleLawGuy · · Score: 2

      Seems like the lawyers are looking for deep pockets.

      Of course the lawyers are looking for deep pockets. Their clients are out hundreds of millions of dollars. The question is the extent to which NewEgg was responsible for that. If they weren't responsible or if they were, the case should settle quickly. Hopefully it's pretty clear.

      We don't know if they were responsible because all we have now is a Slashdot summary of an article describing a complaint that accuses NewEgg of something and our own personal experiences with NewEgg. (Which are generally positive.) Drawing conclusions from it would be like making decisions based on Betazoid intuition.

      --
      Real lawyers write in C++
    3. Re:The 2015 lawsuit alleged forgery by Swave+An+deBwoner · · Score: 5, Funny

      When questioned about this, the NewEgg sales team admitted that "we lose a little money on each one we sell, but we make it up in volume".

    4. Re:The 2015 lawsuit alleged forgery by UnknowingFool · · Score: 4, Interesting

      There may be another explanation in that Newegg sometimes acts as the middleman. You see this in the product details when it is listed as "Sold and Shipped by XXXX" instead of Newegg. So Monueal or their agents could fake "selling" many HTPCs when for a small service fee that Newegg that would collect as the middleman.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    5. Re:The 2015 lawsuit alleged forgery by dgatwood · · Score: 1

      Since when does a Home Theater PC only cost $8?

      When they are bought in bulk.

      You forgot the Raspberry Pi link....

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    6. Re:The 2015 lawsuit alleged forgery by gravewax · · Score: 1

      could just be the HTPC cases which they sell, would not surprise me if $8 was the sell cost of those to retailers.

    7. Re:The 2015 lawsuit alleged forgery by Anonymous Coward · · Score: 1

      Newegg hasn't been relevant in a decade.

      They were slashdot heroes when they crushed that patent troll.

    8. Re:The 2015 lawsuit alleged forgery by Anonymous Coward · · Score: 2, Informative

      "Madman" Muntz, a 1950s automobile and TV dealer. His TVs were reported designed by having his engineers start with competitor's models and see how many components they could remove or replace with cheaper versions.

    9. Re:The 2015 lawsuit alleged forgery by Swave+An+deBwoner · · Score: 2, Informative

      Wow, what an interesting story: https://en.wikipedia.org/wiki/Madman_Muntz.

      Thanks!

    10. Re:The 2015 lawsuit alleged forgery by grep+-v+'.*'+* · · Score: 2

      Drawing conclusions from it would be like making decisions based on Betazoid intuition

      I thought for trials by jury, THAT's what the defense lawyers looked for in a jurist. If they had a college degree or knew Schrodinger had a cat, they were OUT. If they knew what channels and when Jerry Springer was on, they were the next in line.

      Anything, just as long as they could be convinced by feelings and not look at those annoying pesky facts.

      --
      If the universe is someone's simulation -- does that mean the stars are just stuck pixels?
    11. Re:The 2015 lawsuit alleged forgery by JoelKatz · · Score: 2

      I suspect that they added NewEgg to the suit because they figured that Moneual would point the finger at NewEgg if they just sued Moneual. The best way to ensure that NewEgg shows up in the courtroom to solidly place the blame on Moneual is to sue NewEgg too.

    12. Re:The 2015 lawsuit alleged forgery by drinkypoo · · Score: 1

      How can an HTPC be worth $8?

      If it's just an empty box created to make it look like you're selling product.

      You would also get bonus points for shipping drugs in some of the empty boxes, but I'm not alleging that actually happened. Just using my imagination.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    13. Re:The 2015 lawsuit alleged forgery by Bruinwar · · Score: 1

      $2.6 Billion in sales 2016. Privately held. What is your measure for relevancy?

      --
      SLOWER TRAFFIC KEEP RIGHT
    14. Re: The 2015 lawsuit alleged forgery by PoopJuggler · · Score: 1

      Right, they couldn't possibly have a legitimate complaint because those kinds of shenanigans are unheard of in business...

    15. Re:The 2015 lawsuit alleged forgery by MiniMike · · Score: 1

      How can an HTPC be worth $8?

      Maybe that was the value listed for import tax?

    16. Re:The 2015 lawsuit alleged forgery by AvitarX · · Score: 1

      In the jury selection I've seen, it's the side that feels they are wrong that does this.

      I've seen plaintiffs act this way as often as defendants, and similarly, I've seen both sides want the educated on different instances.

      You can generally tell which side is right by who they object to.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    17. Re:The 2015 lawsuit alleged forgery by EndlessNameless · · Score: 1

      seriously you think 2500-3000 in 2012 WHOLESALE for a HTPC, i.e. the cost before taxes, shipping, retailer margins and costs etc is added on is possible?

      Wrong from start to finish, and here's why:

      First of all, business-to-business sales do not incur tax, at least not in the US.

      Second, volume shipping between manufacturers, wholesalers, and retailers ends up pretty cheap on a per-unit basis. Much lower than customers pay for their FedEx/UPS delivery.

      And the last point is the most important: Retail margins on OEM PCs are minimal. We're talking about 1-2%. They make most of their profit on accessories and warranty/maintenance contracts.

      Some brick and mortar stores even hit negative margins on the actual PCs. Why would they do that? Because they have dedicated sales staff who add accessories to each sale. This has been fairly common, going back to the late 1990s/early 2000s. There were years where the average PC sold for 2% below cost (across the enterprise for a large chain).

      It would need to retail for over 5 grand for that to make sense and at that price it would have to be a low volume item.

      That hasn't been true for a long, long time. Some products maintain healthy margins---TVs, receivers, car stereos, and home theater speakers. Just not PCs.

      While these HTPCs may have sold at above-average margins, I seriously doubt a PC invoiced at $2500 listed for more than $3K.

      --

      ---
      According to the latest ruleset, this post should be modded as Vorpal Flamebait +5.
    18. Re:The 2015 lawsuit alleged forgery by SeattleLawGuy · · Score: 1

      I thought for trials by jury, THAT's what the defense lawyers looked for in a jurist. If they had a college degree or knew Schrodinger had a cat, they were OUT. If they knew what channels and when Jerry Springer was on, they were the next in line.... Anything, just as long as they could be convinced by feelings and not look at those annoying pesky facts.

      People have different strategies, and everyone thinks theirs is best. One basic rule is each side wants to get rid of the other side's foreperson. So if you think someone is going to both sway the rest of the jury and side with the other side, you want them out.

      Education is sometimes good and sometimes bad, in terms of jurors. I knew a guy who sat on a jury trial for murder, and everyone with a science background voted guilty because the evidence showed the defendant had murdered his wife. (IIRC the scientific evidence that was observed happened to exactly line up with what it would be if he had murdered his wife and incinerated her body). So clearly one of the lawyers in that case wants the people with a science background.

      Also, it feels wrong to say "Schrodinger had a cat." Too deterministic. :)

      --
      Real lawyers write in C++
    19. Re:The 2015 lawsuit alleged forgery by desdinova+216 · · Score: 1

      regardless of the cat's status, Schrodinger is dead.

    20. Re:The 2015 lawsuit alleged forgery by jonsmirl · · Score: 1

      Are you sure? Did you look in the box?

    21. Re:The 2015 lawsuit alleged forgery by desdinova+216 · · Score: 1

      I thought the cat was in the box?

    22. Re:The 2015 lawsuit alleged forgery by SandWyrm · · Score: 1

      Wow, what an interesting story: https://en.wikipedia.org/wiki/Madman_Muntz.

      Thanks!

      Ah... So we can blame HIM for inventing the convention of measuring the size of monitors from corner-to-corner.

  2. Is There A Point to Newegg Premier Anymore? by Anonymous Coward · · Score: 1

    Anytime I think I'm getting a deal with their Premier discounts/free shipping, I look at Amazon to find that Prime is either matching or beating Newegg.

    1. Re:Is There A Point to Newegg Premier Anymore? by MBGMorden · · Score: 5, Interesting

      Newegg's interface is still a lot better for actually finding computer parts. All of their filters are much more targeted.

      That said - I'll admit that due to Prime I often go to Newegg.com, create a shopping list of what I want . . . then go over to Amazon and search the specific product names to duplicate the cart and buy from there instead.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    2. Re:Is There A Point to Newegg Premier Anymore? by The+Raven · · Score: 5, Informative

      PC Part Picker... and you can tell it to check Amazon and NewEgg outomatically and pick whichever gives you the best price, taking Prime and Tax into account. Even with Prime, I actually find NewEgg to usually be cheaper for high value PC guts. For fiddly bits like cables and fans Amazon usually wins.

      --
      "I will trust Google to 'do no evil' until the founders no longer run it." Hello Alphabet.
    3. Re:Is There A Point to Newegg Premier Anymore? by mcswell · · Score: 1

      Yeah, I've found myself doing something like that too--not something I'm proud of. And as you say, NewEgg's filters are *much* better for finding what you want.

    4. Re:Is There A Point to Newegg Premier Anymore? by aevan · · Score: 1

      Meanwhile I had a DOA video card I returned and had had replaced, all within 4 days. Zero problems. YMMV

    5. Re:Is There A Point to Newegg Premier Anymore? by Rockoon · · Score: 2

      His point is that that DOA video card was probably already returned DOA by someone else. NewEgg uses customers to "confirm" that products are defective.

      --
      "His name was James Damore."
    6. Re:Is There A Point to Newegg Premier Anymore? by drinkypoo · · Score: 1

      PC Part Picker is a neat way to check for compatibility between all the hardware you'd like to use, like case clearance and such, but when I used it literally none of the prices they were showing were actually offered to me when I clicked on them. I wound up buying the stuff for my last PC upgrade from a combination of Newegg and eBay, where they showed a combination of Newegg and Amazon. And I didn't order all the same stuff they suggested from Newegg, either.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    7. Re:Is There A Point to Newegg Premier Anymore? by BronsCon · · Score: 1

      Shit, I've had Amazon refund orders that I actually received, all automatically without my involvement. I only found out about the most recent one while looking at another recent order that hadn't arrived yet; I saw the refund and decided to investigate, since I was using the item at the time.

      Turns out it's a side effect of them combining orders for shipping. They combined the order before and after the item in question (a headphone amplifier), but they sent the amplifier in its own box. They also sent one in the combined order.

      When I questioned them about the refund, they insisted I must have bought the one I was using somewhere else, as they had already gotten the underliverable one back. You know what? I tried. I'm not going to spend more than a few minutes of time away from my billable hours during a workday to try and give someone else my money if they don't want it.

      If someone from Amazon sees this and has the power to correct it, go right ahead. If not? Hell, I tried.

      NewEgg, on the other hand, advertised the router I am currently using as refurbished in retail packaging with 2 year factory warranty, same as if it were new. It showed up in a plain box with a 90 day warranty. They didn't seem bothered by this and and had no interest in making it right; however, they were more than happy to take the item back if I paid for return shipping. My response was to tell them that I'll accept the item sent to me under the advertised terms and if it breaks within 2 years and I can't get warranty coverage, we'll figure out how they can make it right then.

      Lucky for them, that was 2 years ago and the thing is still working. The difference in price between the one on Amazon listed with a 90 day warranty and the one on NewEgg was less than the price of return shipping, so I would have ended up paying more and getting the exact same product has I played into their fraud.

      It was, however, my last purchase from them, just months after I bought several thousand in parts from them. I've spent several thousand more than that in parts from Amazon since; they clearly thought the $50 it would have cost them to take back what they sent me ans send me something in retail packaging with a 2 year warranty as advertised was worth more than my buying history showed they were likely to make on me -- which makes me wonder if they're simply ignorant of basic math. If that's the case, they're likely innocent in this case even if they were clearly committing fraud when they sold me that router.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    8. Re:Is There A Point to Newegg Premier Anymore? by BronsCon · · Score: 1

      Especially if you live in the Bay Area and can get same-day shipping for $6.99

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    9. Re:Is There A Point to Newegg Premier Anymore? by kaatochacha · · Score: 1

      With the world of purchasing as it is, I've never understood this: using one company's resources, then buying from someone else.
      This seems inherently dishonest. not illegal, just dishonest.
      Then, at some point, the "superior service" company goes out of business and everyone sits around wondering what happened.
      I'm wondering how people would feel if a company obtained a quote from them for consultant work, used them to define the process and work needed, then took that list to a competitor who offered the same tasks 25% cheaper.
       

  3. They did it... by Anonymous Coward · · Score: 1

    Straight up. Not knowingly at first, but the continued it.

  4. But I like NewEgg by jwhyche · · Score: 4, Interesting

    Bummer. I actually liked NewEgg.

    --
    I read at +2. If your post doesn't reach that level I will not see or respond to it.
    1. Re:But I like NewEgg by Anonymous Coward · · Score: 1

      I was buying from NewEgg until about ten years ago? They were great at first, they would even give you free newegg t-shirts with your order, but I had to stop using them. They suddenly stopped allowing me to ship anywhere but my billing address. I needed everything at the office instead, and no matter whether I had that listed with the banks as a second address etc, they would not ship there (or anywhere else apart from my home address), so I could not order anything anymore, when I has been spending about $3-4k/year. Plus Amazon started offering the same stuff and they did not charge you shipping to return DOA items...
      Back to the topic though, it just seems to me the lawsuit is just going after everyone possible..

    2. Re:But I like NewEgg by DogDude · · Score: 2

      It's even easier to research on Newegg and then buy on Newegg.

      --
      I don't respond to AC's.
    3. Re:But I like NewEgg by oic0 · · Score: 1

      I stopped using them when their automatic inventory pricing algorithms made them too irritating to deal with. If they had the best price on an item, it would only be until a couple people noticed then the computer would jack the price up.

    4. Re:But I like NewEgg by 93+Escort+Wagon · · Score: 2

      Bummer. I actually liked NewEgg.

      So... guilty until proven innocent?

      --
      #DeleteChrome
    5. Re:But I like NewEgg by jwhyche · · Score: 2

      Never saw that problem. I always would do a price comparison between newegg and amazon for price. But speaking algorithms I did love some of the suggestions that newegg would come up with.

      "We see you just bought 4 hard drives, would you like this chansaw to go with them?"

      --
      I read at +2. If your post doesn't reach that level I will not see or respond to it.
    6. Re:But I like NewEgg by dark.nebulae · · Score: 1

      I get significantly better pricing on Amazon, especially w/ Prime shipping. Newegg always rapes me with the separate shipping charges, return charges, restocking fees, etc.

    7. Re:But I like NewEgg by gravewax · · Score: 1

      public opinion does not have or need to go by innocent until proven guilty for better or worse, that is purely for the courts. Personally I vote with my wallet as to what I find most likely true, I don't need to justify or provide a burden of proof one way or the other.

    8. Re:But I like NewEgg by jwhyche · · Score: 2

      No. It is just things like this tend to spiral out of control and usually sink companies like newegg. As for me I plan to continue using newegg till they shut the lights off if their price are lowest.

      --
      I read at +2. If your post doesn't reach that level I will not see or respond to it.
    9. Re:But I like NewEgg by Desler · · Score: 1

      Personal opinion doesn’t have to be rational or follow rules of law.

    10. Re:But I like NewEgg by ChrisMaple · · Score: 1

      Dealing with a company that's in trouble means an increased risk losing your money. If you can't afford to lose your money, deal with a healthy company with a good reputation.

      --
      Contribute to civilization: ari.aynrand.org/donate
    11. Re:But I like NewEgg by Khyber · · Score: 1

      It's even easier to go look on Pricewatch.com and find prices that beat Amazon's straight into the fucking ground.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    12. Re:But I like NewEgg by DogDude · · Score: 2

      When price is all that matters, you'll get raped by that one company you love so much, sooner rather than later.

      --
      I don't respond to AC's.
    13. Re:But I like NewEgg by thegarbz · · Score: 1

      So did I until I had a warranty claim. To be fair I am not in the USA, but since Newegg specifically services and caters for other countries in the local currency and language, one would expect them to offer local warranty services as well. None of this 1 year standard - *in size 2 font* unless you're not in the USA then it's 6 weeks, even for server parts.Their customer service was completely unhelpful directing me to worthless claim forms which ended up in an endless loop of saying that the product wasn't covered by warranty. Finally they gave me an email address for the vendor which was responded by "These contact details are only for use for RMAs in India, please contact the seller for your correct contact details".

      Kudos to ASRock America though who from the get go provided technical support despite not being in their jurisdiction and then when it came time facilitated the creation of an RMA that I could use internationally.

    14. Re:But I like NewEgg by drinkypoo · · Score: 1

      It's even easier to go look on Pricewatch.com and find prices that beat Amazon's straight into the fucking ground.

      I don't buy from Amazon because you can't beat their prices, I do it because you can't beat their return policy.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    15. Re:But I like NewEgg by s_p_oneil · · Score: 1

      How often do you order things and then decide you don't need/want them? I don't think I've ever returned anything to NewEgg except for one DOA part and one motherboard where they accidentally shipped me the wrong model. Neither cost me anything to return for the correct/working part (except a small amount of time).

    16. Re:But I like NewEgg by Gilgaron · · Score: 1

      Two chainsaws less capable than the one you bought and then... a crock pot book.

    17. Re:But I like NewEgg by rhazz · · Score: 1

      They've survived patent trolls, they should survive this (assuming innocence).

    18. Re:But I like NewEgg by G00F · · Score: 1

      I don't use them because they are the lowest(amazon is consistently lower, and I can generally find a part cheaper elsewhere)

      I use them because they cater to the PC market and it shows. They also put more care into their customers. And further they battle patent trolls.

      --
      The spirit of resistance to government is so valuable on certain occasions that I wish it to be always kept alive
    19. Re:But I like NewEgg by Khyber · · Score: 1

      Almost everything I buy on Pricewatch just so happens to come from about 20 miles away (City of Industry) so I can just drive over to return something that is broken after the RMA goes through.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    20. Re:But I like NewEgg by Moheeheeko · · Score: 1

      With where I live, never need to pay for shipping from NewEgg, I just use the "worst" free shipping and it still comes to me next business day.

    21. Re:But I like NewEgg by BronsCon · · Score: 1

      I had this happen with $650 worth of RAM. UPS was at my door the very next day with a replacement and to pick up the first delivery. I can't say I've had NewEgg provide that level of service and, well, I give my money to whoever treats me better, with less regard for price than most; Amazon just happens to usually have better prices, too.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    22. Re:But I like NewEgg by BronsCon · · Score: 1

      I can attest to the fact that there was a short while a few years ago when NewEgg didn't allow this. I can also attest to the fact that, at least as of 2 years ago, they began allowing it again.

      --
      APK quotes people (including myself) without context and should not be trusted. Just thought you should know.
    23. Re:But I like NewEgg by Type44Q · · Score: 1

      They used to be downright awesome but have in my experience have gone to complete shit since they sold out to Chinese interests...

  5. 370x markup? by Anonymous Coward · · Score: 1

    That's the same markup as bottled water and barista coffee!

    1. Re:370x markup? by AvitarX · · Score: 1

      I don't think that's true on the coffee.

      I spend about $1/day on coffee at home.

      I've never seen it over $4 at a coffee shop, and that's for more than I drink at home (though I make mine quite strong).

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    2. Re:370x markup? by gravewax · · Score: 1

      if you are spending $1 at home, then you will find a business will be paying only a tiny fraction of that as you are paying for distributers and retailers margins and buying in much much lower volumes then them. The most expensive part of the coffee is the building and the people making it for you.

    3. Re: 370x markup? by Desler · · Score: 1

      Yes, but they also have to pay rent on the store, labor costs, advertising, etc. Which makes the real cost much more than a few cents.

    4. Re:370x markup? by Bing+Tsher+E · · Score: 1

      My wife spent like $47 on two hot pretzels, a tub of popcorn and two bottles of water at the movie theater a few months ago. The pretzel sucked and I didn't eat all of it.

      I didn't find out until about a day later how much she had paid for it all. Just as well, I wouldn't have enjoyed the movie much.

  6. We spent seven figures with newegg in 2002... by Anonymous Coward · · Score: 5, Insightful

    so we were for a long time one of their largest customers. They used to be great. Then they, like amazon.com did when they abandoned books and became stupid, decided they wanted to become a platform to support third-party frauds that weren't them. When newegg only sold computer parts, they were the best in the business. Now, they're just like any other site that allows fraudulent third-parties to sell via their platform. I don't want to see ads for, for example, air conditioners and bidet toilet seats.

    1. Re:We spent seven figures with newegg in 2002... by MBGMorden · · Score: 5, Insightful

      I have to agree with this - and I don't know why companies keep doing this. When I want to shop at a flea market I got to eBay or Aliexpress. That's their ENTIRE BUSINESS MODEL.

      When I go to Amazon, Walmart, or Newegg, the first thing I do is to scroll to the side and filter out 3rd party vendors.

      --
      "People who think they know everything are very annoying to those of us who do."-Mark Twain
    2. Re:We spent seven figures with newegg in 2002... by ScentCone · · Score: 1

      like amazon.com did when they abandoned books and became stupid

      Yeah, it's a shame you can't buy books on Amazon any more. And their pure stupidity is, correctly, reflected in their plummeting stock price. People HATE doing business with and through Amazon. That's why they're failing so badly.

      Oh, right. You're talking out of your lying ass. Why? Does it feel good to assert an alternate reality?

      --
      Don't disappoint your bird dog. Go to the range.
    3. Re:We spent seven figures with newegg in 2002... by ScentCone · · Score: 1

      You know how you can always tell when you're right? When the whiner who can't address the facts (like, say, books not being "abandoned" and Amazon's overall business growing like crazy) resort to lazy, juvenile ad hominem. Thanks for being true to form!

      --
      Don't disappoint your bird dog. Go to the range.
    4. Re:We spent seven figures with newegg in 2002... by I'm+New+Around+Here · · Score: 1

      ScentCone says:

      Oh, right. You're talking out of your lying ass. Why? Does it feel good to assert an alternate reality?

      And then says:

      You know how you can always tell when you're right? When the whiner who can't address the facts (like, say, books not being "abandoned" and Amazon's overall business growing like crazy) resort to lazy, juvenile ad hominem.

      Hmmm.

      --
      If you think I voted for Trump because of this post, you're wrong. I voted for Dr. Jill Stein of the Green Party. Again.
    5. Re:We spent seven figures with newegg in 2002... by Kaenneth · · Score: 1
    6. Re:We spent seven figures with newegg in 2002... by swb · · Score: 1

      I can't disagree. I still buy the occasional item from them because they still have an excellent filtering function which allows you to drill down to specific features, but they are flooded with a lot of other crap I just wouldn't buy from them or their third party sellers. At least you can still choose "Sold and shipped by Newegg" as a selection criteria.

      I kind of think that Amazon will ultimately do something to improve some of their repuational problems -- third party sellers, fraudulent merchandise, mixed inventories, if only because they are an American company and their size gives them a lot of leverage over their suppliers. But it is contingent on people complaining, high levels of returns and pressure from the big/name brands Amazon wants to be associated with.

    7. Re:We spent seven figures with newegg in 2002... by s_p_oneil · · Score: 1

      I agree except for the "became stupid" part. I think "became greedy" is more accurate. Like another poster who replied to this, I filter out 3rd-party vendors, but where NewEgg used to be the best deal around for parts, they haven't been for a long time.

    8. Re:We spent seven figures with newegg in 2002... by Gilgaron · · Score: 1

      For hard to find items, it can be a good idea to look on Amazon with third parties enabled and then look up those third parties that stock the item you want to see if they have their own webpage or an eBay store. Amazon fees must be higher because whenever I have done this, I've found the same vendor selling the same item for less from a different middleman or direct. The barrier for entry for an Amazon third party seems just high enough to ensure that you're getting what you wanted versus the crap shoot of pure eBay.

    9. Re:We spent seven figures with newegg in 2002... by DarthVain · · Score: 1

      Everyone seems to do it now a days. Homedepot and Bestbuy websites are not mostly 3rd party re-sellers. I have to assume that for everything sold to a 3rd party the host company takes a percentage, so they see it as free money as other than handling the transaction they have nothing to do with it. The 3rd parties are getting free brand recognition and a selling platform. If not done properly however what these companies might not realize is that it will hurt their brand name they have built up over the years, or perhaps their CEO's just don't care about the long term in favor of short term gains and bonuses...

    10. Re:We spent seven figures with newegg in 2002... by drinkypoo · · Score: 1

      I kind of think that Amazon will ultimately do something to improve some of their repuational problems -- third party sellers, fraudulent merchandise, mixed inventories, if only because they are an American company and their size gives them a lot of leverage over their suppliers.

      That's why they can do something, but it's not why they will. Amazon only improves when forced, or at least strongly encouraged. Remember when they were being really, really horrible to workers? They pared that back to a single horrible without a lawsuit. But it took more than a polite request to get them to "crack down" on counterfeit sunglasses, for example. (I wish they hadn't; all the brands I used to love are now owned by douchebags Luxotica, and they have ruined them to the point that fakes are just as good.)

      Amazon would prefer to just sell everything, legal or not, and collect their little percentage. But they can and will do something about it when made to do so. It's gonna take a law, or at least threat of legal action, to get them to clean up their act.

      --
      "You're right," Fisheye says. "I should have set it on 'whip' or 'chop.'"
    11. Re:We spent seven figures with newegg in 2002... by ScentCone · · Score: 1

      Of course! Because saying something of substance, and then pointing out when someone's reply is pure snarky childish ad hominem isn't ad hominem ... it's simply identifying how the reply is just some drooling, juvenile crap that was dished out in place of any sort of actual rebuttal or even a plausible opinion from a different perspective.

      --
      Don't disappoint your bird dog. Go to the range.
    12. Re:We spent seven figures with newegg in 2002... by houghi · · Score: 1

      The reason they do it is because they want to make more money. If you only sell 1 product, there is only X amount to be sold. e.g. say you only sell No.2 Pencils. You are the best in the world. You try everything, but you are unable to sell more.
      So you start selling other pencils and you see that you still sell the same amount of No2 + a lot of others, so you make more money. You expand to all kinds of pencils. After that you add paper and the rulers and paperclips and pencil holders and perforators and paperclips and ...

      This because you want to make money, not because you want to be the best pencil No2 seller.

      If you have both the guts and the financial ability, you are able to go back to your core business. But that place could be take by others already. Dropping products means initial dropping income and profit and all that without guarantee that it will make you more money in the long run.

      --
      Don't fight for your country, if your country does not fight for you.
    13. Re:We spent seven figures with newegg in 2002... by swb · · Score: 1

      You're right.

      I'm kind of wondering if the whole big tech world -- Amazon, Apple, Google, Facebook, (add or remove Microsoft or a couple others as you see fit), isn't in for some kind of comeuppance. Those few seem to be within about five minutes of such a level of pervasiveness that I think they will face a kind of political revenge.

    14. Re:We spent seven figures with newegg in 2002... by brewthatistrue · · Score: 1

      I didn't know that. Thanks for the info.

      Interesting sequence of events.

      newegg sold: https://www.techpowerup.com/22...

      anti-patent troll lawyer leaves: http://www.law.com/nationallaw...

      current lawsuit: https://arstechnica.com/tech-p...

    15. Re:We spent seven figures with newegg in 2002... by jonsmirl · · Score: 1

      The fees are higher because of Prime and Amazon processing returns. Plus I found that Amazon will give you refunds with problem vendors and then deal with the vendor for you. So you do get something for those higher fees.

  7. But at least it was new ... by 140Mandak262Jamuna · · Score: 4, Funny
    The banks ended up egg in their faces, but small consolation, it was at least Newegg...

    (Ducks and runs away, dodging more eggs)

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  8. Patent Trolls by Gim+Tom · · Score: 2

    Although it might be unrelated, I can't help but wonder if some patent troll is behind this. Newegg has been giving them a hard time and I wouldn't put some form of obscure payback past them.

    1. Re:Patent Trolls by Desler · · Score: 1

      Why would a couple of banks worth trillions in assets combined file a phony lawsuit to do the bidding of a some piddling patent troll? The idiocy of your post is astounding.

    2. Re:Patent Trolls by gravewax · · Score: 1

      A 10 second google search would have shown you how fucking dumb that comment was. Their is absolutely no doubt that Moneual and its directors engaged in a huge Ponzi scheme and are currently in jail/being prosecuted for it or that the banks have been defrauded of hundreds of millions. This is simply yet another in a long list of fraud commited by Moneual.

  9. Stupid Americans by hackwrench · · Score: 1

    Buying things for several times parts and labor.

  10. Re:Newwha? by AvitarX · · Score: 1

    You really should have been buying more RAM in 2004.

    --
    Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
  11. Looks like a circle fraud by Anonymous Coward · · Score: 2, Insightful

    Moneual sells lots of these home entertainment (Vista PCs in hifi boxes with speakers etc) to New Egg at $2500+, then buys a lot of them back from NewEgg. Leaving only a net sale per unit of $8, since a lot of the buys cancels out a lot of the sale value.

    Moneual shows only export invoices to banks to secure funding, does not show the purchase side which is hidden in other companies are via other channels.

    I doubt Newegg did anything wrong or illegal here, it's just that Moneual have no money, so they've been added to the lawsuit to try to generate some cash to make the lawsuit worthwhile.

  12. In related new, Newegg was sold to a Chinese co. by slashmydots · · Score: 1

    This is what happens when you sell your American business to a Chinese company. Lying, bank fraud, copyright infringement, selling known defective products, lying to consumers, not complying with fair business laws, lying in their advertising, etc is what Chinese companies do. The culture over there resembles Turkish street vendors.

  13. Not the first time... by Kagetsuki · · Score: 1

    You all seem to have forgotten when NewEgg was originally selling things "auction" style where you'd bid on their products. The thing was they would creatively mis-label products, such as labelling disposable film cameras as "Digital Camera". Then after that I seem to remember something about selling rejected OEM equipment but I don't remember if they actually got in trouble for that one...

  14. Happening at Amazon, too by SethJohnson · · Score: 5, Interesting
    The circle fraud you describe is absolutely happening over at Amazon. I had thought it was only to farm positive reviews and get products boosted to #1 seller status in a category, but now I suspect the manufacturers may be benefitting in other ways. As an example, do a search on Amazon for "pico projector"-- you'll find a bunch of cheapie ~$100 video projectors with hundreds if not thousands of 4 and 5 star ratings. This item is the "best seller" in the category. Check the reviews. There are two thousand reviews written by 'verified purchasers' who simply relate a few of the product features likely printed on the box and offer no comparison with competing products nor mention any possible drawbacks (like that these projectors don't display true HD resolution), and English does not seem to be the authors' native language.

    i like this mini projector very much! it has really good quality and works really well~ it shows very clear and also with sounds by itself. This projector is very good, It's worth to get this!

    I love this projector. when it will be in 20 ft or 10 ft image is clear that when it is in 4 to 5 ft otherwise it is really good quality in dark.

    Projector is good value for money. Small, lightweight and does the job effectively. The cables and remote control are added plus. And the USB interface is really cool. You don't even need to connect is to a computer. Just plug in the USB and enjoy.

    If you click through on any of these profile names, you'll see hundreds of reviews written on cheap, Asian-sourced gadgets. Never any expensive, name-brand products. And the reviewers are so prolific, they write the reviews almost every day and usually upwards of five reviews per day. It's common to see one of these fake reviewers purchase two or three knock-off fitness trackers over the course of two months, yet none of their reviews compare the multiple trackers they seemingly have recently purchased.

    I can imagine that when they boost a product up to "#1 seller" status, they can get loans against projected sales volume just like these scammers did via their Newegg fraud.

    1. Re:Happening at Amazon, too by Shadow+of+Eternity · · Score: 3, Insightful

      Amazon and Newegg both went to shit when they opened themselves up to being filled with chinese knockoffs in the "marketplace". It basically turned them into a more expensive ebay where you need to try and hunt for the one legitimate seller page and thenhope Amazon's mixed inventory doesn't send you the knockoff anyway (like happened with the eclipse glasses).

      Hell even on Ebay you used to at least be able to just block any listing not in North America, although now even that doesn't work.

      --
      A bullet may have your name on it but splash damage is addressed "To whom it may concern."
    2. Re:Happening at Amazon, too by MobyDisk · · Score: 1

      Best Buy and Sears do this too. Newegg, Best Buy, and Sears do have an option to filter out 3rd-party products. I shop at NewEgg intermittently, and whenever I get a chance to provide feedback I make sure to mention how I never buy from their 3rd-party sellers. I request that others do this as well if they feel strongly enough to warrant posting here.

  15. Re:In related new, Newegg was sold to a Chinese co by Anonymous Coward · · Score: 1

    Newegg was founded by Fred Chang, who is chinese. It is now owned by a chinese corporation. Looks like neweg got tricked and dragged into this mess. Corruption in South Korean is rampant, just look at what happened to the former president. https://en.wikipedia.org/wiki/...

  16. NewEgg's fall from grace by GoRK · · Score: 1

    I am not normally so harsh on a business, but I'm glad to see they are getting some comeuppance.

    Anyone who still likes Newegg because they haven't gotten screwed yet should really take heed. This is a "where there's smoke; there's fire" type thing. Newegg are really the worst kind of company because they give zero shits about their customers. This is a lot different than companies like the big banks or the airlines where they just have lackluster or inadequate customer service. Even those behemoths are smart enough to know that they need satisfied customers to have success, even if they can't seem to satisfy them. Newegg by contrast actively shits on customers at every opportunity. I am convinced they would prefer a business model where customers did not exist and product went out the door so long as it was priced cheaper than anyone else and designed to fail immediately after they ceased to be responsible for it.

    At one time I spent 6 figs/year through them on hardware. They lost my business with a single bad customer service incident. They shipped me the wrong server CPU, and I opened it before I noticed. I did not even ask them to return it; I just asked them to refund the difference between the expensive CPU that I ordered and the cheap one they sent -- about $600. Although they were clearly at fault, it was not economically worthwhile for me to pursue any action beyond making a claim with AmEx (to whom Newegg made false statements) and making an angry phone call to some VP over there.

  17. 370 times their value???? by dasgoober · · Score: 1

    Did they think they were Apple ?

  18. I didn't spend 7 figures... by gosand · · Score: 1

    But I remember buying some RAM from them back in 2001. They sent me double what I ordered, and charged me for it. It was clearly a mistake on their part as the invoice only showed what I ordered. I finally got them to agree to take the return, and vowed to never shop with them again.

    Fast forward a few years and they really started to improve, and I did buy quite a few things from them. They were the gold standard at the time for prices, reviews, communication, and shipping speed. Even if I could get it a little cheaper elsewhere, I always knew I could count on NewEgg to come through consistently.

    But they just became too big, too 'ambitious'. I still might use their product finder because their advanced search is great. But I don't have a problem buying from somewhere else. It's even hard to make sense of their reviews anymore. Between them and Amazon, trying to find a decent review on a product is tough. I don't even know what I think about this story. It wouldn't surprise me if they did engage in fraud, it wouldn't surprise me if someone was just going after them. The sad part is I don't hold any loyalty to them after how they've gone downhill.

    --

    My beliefs do not require that you agree with them.

  19. Comment removed by account_deleted · · Score: 1

    Comment removed based on user account deletion