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Equifax Was Warned (vice.com)

Lorenzo Franceschi-Bicchierai, reporting for Motherboard: Months before its catastrophic data breach, a security researcher warned Equifax that it was vulnerable to the kind of attack that later compromised the personal data of more than 145 million Americans, Motherboard has learned. Six months after the researcher first notified the company about the vulnerability, Equifax patched it -- but only after the massive breach that made headlines had already taken place, according to Equifax's own timeline. This revelation opens the possibility that more than one group of hackers broke into the company. And, more importantly, it raises new questions about Equifax's own security practices, and whether the company took the right precautions and heeded warnings of serious vulnerabilities before its disastrous hack. Late last year, a security researcher started looking into some of the servers and websites that Equifax had on the internet. In just a few hours, after scanning the company's public-facing infrastructure, the researcher couldn't believe what they had found. One particular website allowed them to access the personal data of every American, including social security numbers, full names, birthdates, and city and state of residence, the researcher told Motherboard.

86 comments

  1. Regardless of any warning by Lucas123 · · Score: 5, Insightful

    Equifax is a company that collects sensitive financial information without permission from consumers and shares it with financial services companies. It's cybersecurity should be the physical equivalent of Ft. Knox. This multi-billion company has no excuse for allowing such a flagrant breach of its data.

    1. Re:Regardless of any warning by Kenja · · Score: 2, Informative

      No worries, Trump & Co repealed the legislation that would let us file class action lawsuits against them. So Equifax will be fine.

      --

      "Have you ever thought about just turning off the TV, sitting down with your kids, and hitting them?"
    2. Re:Regardless of any warning by Anonymous Coward · · Score: 2, Insightful

      I don't really care about if they were warned or not. I care about tearing apart the existing social security number as an authentication mechanism. Equifax has destroyed that for us, we need to deal with the reality that it needs to be changed out with something better ASAP. (Whether it's a smart card, or just a longer number system with new numbers or something. It's been due for a revamp for decades. The problem with revamps is that typically they allow legacy systems to exist. We need to kill it with fire the whole 123-45-6789 numbering scheme.)

    3. Re:Regardless of any warning by atrimtab · · Score: 5, Interesting

      Except most of the harmed never signed any agreement that includes FORCED ARBITRATION in their relations with Equifax, because the harmed are NOT Equifax customers. That means that all effected US citizens who are not Equifax customers CAN sue directly or via class action.

      The issue will be showing that you were damaged specifically by Equifax's negligence. They will likely defend themselves via all the reports of the similar losses of the same and similar personal data via other corporations also piss poor security practices.

      It will be very hard for any specific individual or class to show losses specific to Equifax. Sure , you may be able to show identity theft and losses because of it, but was that specifically because of Equifax? Good luck proving that.

      Equifax certainly does deserve the "Corporate Death Penalty." But there are many ways for them to avoid it, followed by a fresh coat of paint and likely a new name. Just watch....

      Today there is no such thing as a responsible corporate citizen. There probably never was.

      --
      Facebook is billions of individual "Skinner Boxes." And if you use it you are the pigeon!
    4. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      Welcome to America, land of the corporate bitches.

    5. Re:Regardless of any warning by AvitarX · · Score: 5, Insightful

      Yeah, but the only way to cripple Equafax would be to make it toxic to do business with them.

      The real message would be class action against the banks that hand over the information to places with poorly vetted security.

      --
      Wow, sent an e-mail as suggested when clicking on "use classic" banner, and got a fast response that addressed my msg
    6. Re:Regardless of any warning by saltydogdesign · · Score: 4, Interesting

      This is a classic example of perverse incentives. Equifax gets paid when people need fraud protection (directly and indirectly), so the more cavalierly they handle consumer data, the better off they are.

      --
      // This is not a sig.
    7. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      And also, Equifax testified that they invested a lot in security, and the only reason this happened is because one person they wouldn't name just didn't apply a patch.

      Obviously, they wouldn't lie, so the idea that they failed to live up to reasonable obligations is simply absurd.

    8. Re:Regardless of any warning by msauve · · Score: 1

      Equifax should have been regularly checking freesecuritycheck.com.

      --
      "National Security is the chief cause of national insecurity." - Celine's First Law
    9. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      Doesn't matter who you vote for, this corruption continues just the same. Kenja threw in a strawman to make you think that partisan solutions will put you in a better place.

    10. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      A class action suit wouldn't have gotten ordinary people much in restitution, but it might have punished Equifax enough for them to change behavior. Except now you won't be able to. http://time.com/4996322/senate-repeal-consumer-financial-protection-class-action-banks/

    11. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      What is your excuse for not knowing the difference between its and it's? This sensitive grammar information is shared for free with you.

    12. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      This multi-billion company has no excuse for allowing such a flagrant breach of its data.

      I think the bigger question is whether or not they need an excuse. If not having any security is legal and doesn't expose them to significant liability, then they made the very best choice by doing the cheapest/easiest thing (treating the data with unusual carelessness).

      If that's the case, then the problem is with the laws, not the company. The company is merely doing what we trained it to do, through our elections. Allowing breaches of "PII" is something that is compatible with all voters' political values, and we nearly-unanimously re-attest our firm belief in this, every two years.

      Last year we all gave a very strong "fuck yeah!" to the kind of thing that Equifax did, as we did two years before. Last I heard, we all intend to high-five this type of behavior again in 2018, and make sure that companies can continue doing what Equifax did without any punishment.

      And I'm pretty sure that every single person reading this is totally ok with that and has no plans to do otherwise. Yes, I mean you, the person reading this. You aren't going to vote next year against Equifax's behavior remaining legal, either. Nor I.

      No? Anyone wanna tell me they are actually going to vote against it? I don't believe you. But I'm an asshole and should probably allow you to make your case before I jump to that arrogant conclusion. (Who knows, you might even persuade me to vote against allowing Republicans and Democrats in Congress. Anyone running? Usually, someone runs for president, but it's unusual that I ever hear of anyone with a real political platform choosing to run for Congress.)

    13. Re: Regardless of any warning by evilRhino · · Score: 4, Informative

      Obama put the ability to sue the banks in place, rather than forced arbitration. It is the GOP rolling back consumer protection.

    14. Re: Regardless of any warning by Anonymous Coward · · Score: 0

      Care to cite this "ability?"

    15. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      no kid, the people voted for the skilled politician, not the perverted traitor.

    16. Re:Regardless of any warning by hattable · · Score: 1

      FINALLY! All of the shit that Equifax has never been able to correct on your file such as the spelling of your first name as an 'alias' or the incorrect zip code of your first apart will finally come in handy! When someone applies for a new student loan under "Hataple from Cleevland California 65108" and is approved, they get full force. This could come in handly especially since they have consistently been the most difficult to correct information. Transunion was the most difficult to get a credit report from, but it was 'relatively' easy to fix glaring errors.

      IANAL but I wonder if that will actually be useful.

      --
      OMG facts!
    17. Re:Regardless of any warning by Anonymous Coward · · Score: 0

      Maybe its not that they don't know the difference, but that they don't care on a forum like this.

      Whats your excuse for being a pedant. You know what the poster was saying. So don't try to claim that you didn't. That leaves us with you want to whine about your personal pet peeves. In which case go pound sand.

    18. Re: Regardless of any warning by Anonymous Coward · · Score: 0

      The really galling thing about this is that corporations claim that the free market ethics is based on responsibility to the bottom line, and that lawsuits from customers who were treated poorly are part of the correction mechanism.

      Unfortunately, the truth is that it is much cheaper to buy off politicians than to pay for proper security

      At least the lie of corporate ethics has been revealed

    19. Re:Regardless of any warning by Guybrush_T · · Score: 1

      And this is why Equifax need to be sued and go bankrupt, handing all of its money to people who got their information stolen. It won't be much per person, so it is not even fair for the people, but it will be the only fair measure, as well as an important step for the future.

      Business school will then teach "Security is important, remember the Equifax case ...".

      And yes, I'm aware everyone at Equifax will loose their jobs, but that the kind of decision that need to be made.

    20. Re:Regardless of any warning by i286NiNJA · · Score: 1

      Equfax did nothing wrong...

      TROLLFACE.TIFF

    21. Re: Regardless of any warning by F.Ultra · · Score: 1

      It sounds like you should really install that patch you've been avoiding for several months now.

    22. Re:Regardless of any warning by markjhood2003 · · Score: 2

      Another way to cripple Equifax is to freeze our credit reports, which denies Equifax the income it makes from charging corporations for our data.

    23. Re: Regardless of any warning by Anonymous Coward · · Score: 0

      Democrats: Make you the slave of someone else's lawyer who gets rich selling your rights (unless you opt-out of the class at your own expense), call it protection against banks. (But credit bureaus are not banks anyway)

      Republicans: Make you the slave of your bank, call it protection against the evil lawyers.

      Note that the rule we're discussing does not give or take away the ability of consumers to file class-action suits against financial companies. It makes it possible or not for consumers to give up that right in a contract with a financial institution. If you didn't have a contract with Equifax, you can't be forced into arbitration.

      Also note that at least when the contract forces you into arbitration, that's with an institution you chose to do business with. Whereas when you fall into a class action, your rights are sold by a law firm you never got to choose. With arbitration your odds of getting a favorable outcome are something like 1 in 10. In a class action suit, those odds are more like 1 in 10 million (the original plantiffs get something, the entire rest of the class gets nearly nothing).

      So while both outcomes suck, the Democrats' version is, in my opinion, worse.

    24. Re:Regardless of any warning by gweihir · · Score: 1

      While true. those that messed up will not supper much in the way of consequences. And that is why this thing will continue.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  2. Linux in Action! by Anonymous Coward · · Score: 0, Troll

    Yes, we all know that betting your company's future on open source software like Linux / Apache / Struts is a recipe for disaster.

    Anybody can introduce a bug into open source software that will take down your company.

    That's why I prefer commercial software with well established quality control.

  3. Enron them by mi · · Score: 1, Insightful

    They ought to be on the hook for damages to every person affected — with a meaningful minimum even for those of us, who can not demonstrate actual harm. Just because my details are now accessible to anyone anonymously.

    Yes, it will bankrupt them, and that'd be a good thing. Have them go the way of Enron and Ashley Whatshername...

    --
    In Soviet Washington the swamp drains you.
    1. Re:Enron them by Anonymous Coward · · Score: 0

      Wow, you really do not understand what happened at Enron, do you?

    2. Re:Enron them by bill_mcgonigle · · Score: 1

      Have them go the way of Enron and Ashley Whatshername...

      Equifax is a "systemically important financial institution" like AIG, according to FedGov. You are (paradoxically) asking for bailouts, more risky behavior, and creeping fascism.

      --
      My God, it's Full of Source!
      OUTSIDE_IP=$(dig +short my.ip @outsideip.net)
    3. Re:Enron them by mi · · Score: 1

      Equifax is a "systemically important financial institution" like AIG, according to FedGov.

      So would've been Enron, if we had this ruinous (and, yes, fascist) concept back then.

      You are (paradoxically) asking for bailouts

      I most certainly am not.

      --
      In Soviet Washington the swamp drains you.
  4. Smells by cwsumner · · Score: 2

    This smells of Class Action Lawsuit !

    Or more than one...

  5. Re:Linux in Action! by omnichad · · Score: 5, Informative

    Apache Struts had plenty of quality control. The bugs in question were patched LONG before any breach. The fact that it's open source is what enabled a third-party security company to discover and report the security vulnerability so quickly.

    It's a double-edged sword, since not patching your systems means that vulnerabilities are published for all to see. But the patch was available.

  6. Re:Linux in Action! by MightyYar · · Score: 5, Insightful

    It doesn't matter what you use if you don't patch it.

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
  7. Government and independent watchdogs needed by gnujoshua · · Score: 1

    I think we need private and governmental bodies where people can submit complaints about security vulnerabilities.

    Governmental body: Something like the CFPB but for security and privacy related concerns.

    Private watchdog groups: We also need an org that exists that can be notified whenever a security or privacy vulnerability is reported to a company. Such a group could keep track of info, be designated as a proxy to be provided with updates/responses on when and if a security or privacy vulnerability is being responded to, etc. And also have the ability to disclose to the public information about the vulnerability if the company fails to respond in certain ways and according to some guidelines. It would probably be good to have laws that allow some federal agency to set guidelines, similar to how the USPTO does with DMCA take down notices.

    1. Re:Government and independent watchdogs needed by ctilsie242 · · Score: 1

      With the system we have, those watchdogs will fall to regulatory capture, and at best, be a rubber-stamping department.

      The only thing that really can break this trend is Europe's GDPR. Time will tell if it actually will get companies to do something about security, or if it winds up being a joke, like SOX (where it was used to jail a guy who ran over his fishing bag limit at its best.) I'm sure BRICS will have similar laws on the books soon, because they want to stick it to US companies, so even that might be a help.

      My cynical self feels like security issues will be all too common. It is too easy for an exec to hear that their firm was breached, they sell all their stock and short it, then make out like bandits when the issue hits the front pages.

  8. Re:Trumpologists Unite!! by Anonymous Coward · · Score: 0

    Let's get all our Hillary-bashing out in one thread, so we can see how silly we look!!

    Says the person bashing Trump. :-/

  9. And... by Anonymous Coward · · Score: 0

    ...Harvey Weinstein touch Equifax in its private parts.

  10. That's why data collection should be illegal by Anonymous Coward · · Score: 1

    This is exactly why such personal information collection should be illegal. Of course there wouldn't be a problem if companies applied proper security mesures, but that's exactly the problem: There will never be appropriate security mesures in place. Ever. Period. No amount of legislation will ever change that. History has shown time and time again that hackers will always win.. The consequences of such information falling into the wrong hands are just too great.

    So until the system is changed in a way that makes such leaks almost irrelevant, collecting of personal information should be made illegal. How course, like with anything illegal, it will not make it disapear, but it will reduce its scope, until the system can be fixed.

  11. Complete and total incompetence! by Rick+Schumann · · Score: 1

    The people responsible for making decisions at Equifax are completely and totally incompetent and/or have a total disregard for the consequences to the people whose data was allowed to remain at risk. So far as I'm concerned there's no yard-arm high enough to hang them all from, and hanging is actually too good for them; they should be drawn, quartered, the pieces convicted, and buried face-down in unmarked shallow graves. If you're getting the idea that this is pissing me off, you are most certainly correct. In all seriousness they need to be prosecuted to the fullest extent of the law, incarcerated for the maximum amount of time possible, assets seized (especially any made from their sale of Equifax stock, which was done before informing the public that they'd been junglefucked), and legally prohibited from being employed in the finance industry (not even so much as being a bank teller!) for LIFE. That is, assuming, they have any life after this; I'd imagine at least one of the approximately 50% of Americans (not even counting overseas people affected!) whose lives may well have been ruined by this would feel motivated to track these people down and shoot them in the head -- and more power to 'em, I say.

    1. Re:Complete and total incompetence! by WheezyJoe · · Score: 2

      You're angry and you should be. But this rabbit-hole is a lot deeper than some guys at Equifax - in short, Equifax doesn't owe you, the consumer, anything. They aren't charged with protecting you, like the way a cop has a duty to protect you from a criminal, or a soldier is charged not to aid and comfort the enemy. Equifax has all their data because banks, whom you entrust with your money and from whom you borrow money, give it to them. They store it, perform analytics on it, and sell it back to the banks so they can decide whether you are a good credit risk or not.

      That's it. And it's worked so well for making it easy to get a car loan approved that they seem like they've been around forever, like a State or Federal Agency that has responsibilities codified in law. But it ain't so. Equifax is just a corporation, selling a service, a B2B service at that. They don't owe anything to anyone except their shareholders and their customers, who ain't you. If they get sued by normal-people, that's what they're gonna say and it's gonna stick. Worse, the data breach doesn't make their data on you less reliable to the banks for looking you up to determine whether to give you a credit card, so they can just keep on cookin'.

      So, what's all this mean? Why is your SSN and personal info now in the hands of the Russians, the North Koreans, the Albanian Mob or whoever else bought a piece? The banks you use, to buy stuff you can't afford to pay for in cash, sold you and every other American out, years, years ago, so that we could enjoy things like credit cards and 0% interest for the first six months on that brand new Chevy. We the People, in the form of our elected government, let this slide, slide, slide, even as the data they accumulated got larger and larger, because it made consumer-credit so damn easy, and keep the economy hummin'. Your granddad had to beg and plead and give up a pint of blood to get a loan at shark prices. These days, we're pre-approved at 1.9% because Equifax and its ilk have stored, for the banks' consumption, everything there is about whether you're a good credit risk.

      Security was never their top concern. Data volume, the accuracy that results therefrom, and speed of delivery is what they sell. If someone copies/steals their data, so what? As far as banks are concerned, the data is out of date the moment it's stolen... as long as Equifax keeps collecting, their data is valuable to banks. Machine keeps turning, profits keep coming in. If someone had corrupted their data, made bad credit risks look like good ones, then Equifax might have had a problem, because their data wouldn't jibe with competitors TransUnion and Experian, and banks won't pay. But to have it stolen one time? Meh, so long as they keep collecting more and issuing credit scores.

      So, nobody's going to hang from a yard-arm for this. Equifax's duty is to their customers (banks), and the stealing of their data is an inconvenience only insofar as banks have to cover for a lot of new, fraudulent transaction attempts made with the stolen data, yet to be seen. You, OTOH, Mr. Consumer? You're on your own. Somewhere in the fine print of those papers you signed to get your Visa card is the clause that permitted your bank to sell your data to Equifax, TransUnion, Experian, and whoever else they need to tell the good credit risks from the bad ones. Don't like it? Quit credit and banks and use only cash - or vote for politicians who are really big on regulating the banking industry (hint: they're the ones without any campaign funds).

      --
      Take it easy, Charlie, I've got an Angle...
    2. Re:Complete and total incompetence! by hattable · · Score: 1

      Honestly, we want scapegoats, but in this case, we have some semi-reasonable ones. Every CISSP C***P CSISPD* blah blah certified anything security down to Security+ should be stripped of the cert. As the case unravels over the next 5 years, only keep those who were in positions to say something or do something who neglected to do so, with this blight on his or her resume, and every else can try to piece his or her life back together. Honestly, they will be in the same boat as a good portion of the people who now must obsessively monitor the world of credit information that could be used to screw them over.

      Is this fair to all of them? No.

      --
      OMG facts!
    3. Re:Complete and total incompetence! by Anonymous Coward · · Score: 0

      you could have said

      Security was never their top concern.

      everything else is blah blah blah

      but you must need the keystrokes for your ego

    4. Re:Complete and total incompetence! by Rick+Schumann · · Score: 1

      With all due respect, I think that's a bunch of bullshit. There HAS to be something that can be done about this or our entire economy could come crashing down. Legislators, judges, and law enforcement will FIND ways to punish them. If not, then there's no point in living anymore, because then we're just being ass-raped by everyone and what sort of quality of life is that?

    5. Re:Complete and total incompetence! by Anonymous Coward · · Score: 0

      To be honest the government has told everyone that SSN aren't a secret and should not be used for authentication to every corporation.

      If companies use it for security that is the companies problem, not the governments.

    6. Re:Complete and total incompetence! by nitehawk214 · · Score: 1

      I was under the impression that it was illegal for companies to use SSN as an identifier. Why do the credit reporting agencies still get away with doing it?

      I suppose that is just one of the many laws that don't apply to financial institutions.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
    7. Re:Complete and total incompetence! by nitehawk214 · · Score: 1

      Apparently its just illegal to ask for it: http://www.timesunion.com/loca...

      Since credit agencies don't ask for ANY of the data they have on you, they just take it, it is ok for them to do whatever they like.

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
    8. Re:Complete and total incompetence! by WheezyJoe · · Score: 1

      With all due respect, I think that's a bunch of bullshit. There HAS to be something that can be done about this or our entire economy could come crashing down. Legislators, judges, and law enforcement will FIND ways to punish them.

      With likewise respect, the power is in the legislators. Unless there's a consumer protection law that's been broken, there's little that judges and courts can do short of people just plain suing, such as in a class-action. But in the latter you have to prove harm, prove that Equifax caused the harm, and prove that Equifax had a duty not to cause the harm - and prove all of this to a jury. With Enron, it was easy because $billions were lost in fraud, plain lying about how much money they had, lied about where it went. Here, nothing's been lost... copied, sure, but not lost... yet. Maybe you and me get hacked by a Russian tomorrow, thousands of TV's on our credit cards, but did the Russian get your info from Equifax, or someone else? Equifax says, can't prove it was us. Can't even find the Russian who screwed us. And around we go.

      Now, there may be a credit-related consumer protection law on the books I don't know about. I really hope there is. But we haven't seen any suits being dragged out in handcuffs, and the trend in Congress has been to rip up consumer protection laws and just trust corporations like Equifax to do the right thing. Let the market do the correcting. But here is an example where Equifax can have its data about us stolen, and keep right on doing its business like nothing happened. Hell, they'll even argue that it's not our data, it's theirs (even though it's all about us) 'cause they're the ones who collected it. If the hackers had erased the servers, or replaced the data with junk, then Equifax would be in huge trouble. But what they got to sell is still selling just fine. They're closing stock price today is $108.95, up $1.41 from yesterday, total market cap $13.11B.

      Only a new set of congresscritters can change this, pass consumer-protect laws like they did after Enron (and not repeal them later). Until then, the hands of judges, law-enforcement, and us are all tied.

      --
      Take it easy, Charlie, I've got an Angle...
  12. A certificate system... by ctilsie242 · · Score: 2

    There is a way to have enough data for a transaction, but no more. A certificate based system, where one's ID card just validates the cardholder is whom they claim to be, and is a repository for certificates. For example, a certificate showing the person is over age 21. That way, they can go to a bar in the US, and the cert provides what the bar needs to know to comply with the law. The bar doesn't need names, ages, or anything else. Just that the bearer is over 21.

    This could be extended to a lot of other things, and to reduce fraud, short-lived certs should be used. For example, a cert that lasts 1-2 days that is done by a police department certifying someone has no entries on their RAP sheet, and has no pending charges. This way, stuff can be done, but relevant info can be sequestered in small, scattered databases, so a breach would be of limited damage.

    1. Re:A certificate system... by mccrew · · Score: 1

      From a technical point of view, you are of course correct.

      But the sad, unfortunate truth is that even hard core techies haven't been able to do this among ourselves. We could use certificates and PGP (or GPG) to secure our communications, but who in real life actually does that? If we can't do it, how can one expect the increasingly dumbed-down masses to?

      To your point on small, scattered databases: gathering them all into a single point of contact sounds like a business plan that would easily get funded, with the hope of becoming the next Equifax.

      --
      Hey, Windows users, there is no such thing as "forward" slash, there is only slash and backslash.
    2. Re:A certificate system... by nitehawk214 · · Score: 1

      You have proposed a

      (x) technical
      ( ) legislative
      ( ) market-based
      ( ) vigilante

      solution to fighting fraud.

      Specifically, your plan fails to account for:

      (x) people are dicks
      (x) average people won't understand it
      (x) companies will fuck up the implementation
      ( ) Microsoft will not put up with it
      ( ) The police will not put up with it
      ( ) Requires too much cooperation from spammers

      Furthermore, this is what I think about you:

      (x) Sorry dude, but I don't think it would work.
      ( ) This is a stupid idea, and you're a stupid person for suggesting it.
      ( ) Nice try, assh0le! I'm going to find out where you live and burn your
      house down!

      --
      I'm a good cook. I'm a fantastic eater. - Steven Brust
  13. This happens when IT departments get too big! by ErichTheRed · · Score: 5, Insightful

    I've worked in big companies for a long time and I'm not surprised. The IT security people are usually in-house, but I wouldn't be shocked if they were offshore or totally outsourced. When the IT security team is contacted by a "researcher" telling them somehting's vulnerable, big IT departments will take forever to put anything into place. First the security team has to run it up the flagpole to their management, then their management has a meeting to decide what course of action to recommend to the server team. The server team (who also may be offshored or outsourced, which introduces more delays) will be told that they have a vulnerability to patch. Application owners affected will need to be contacted to determine when a good time to patch will be. Worse still, if it's a shared service like a service bus or core application component, you have to coordinate that among all the systems' users. Only then can a change management notice be raised, then discussed at the Change Approval Board meeting, then scheduled. At any point, this can also be delayed by the application owner saying they can't take the downtime.

    I'm sure all the DevOps kids will say "dude, just put it in the cloud and CI/CD it...we release 20 times a day!" Legacy financial systems are a different animal. You might be able to release the web front-ends to a system like that 20 times a day, but big company IT's complexity and culture make it hard to apply this to the core.

    1. Re:This happens when IT departments get too big! by Lodragandraoidh · · Score: 3, Interesting

      You hit upon the real problem: Companies put more focus on the bottom line, than doing what is right for their customers. Hence operating with minimal IT workforce, and resorting to off-shoring and other cost saving methods that directly impact their ability to deliver quality code, and more importantly keep it updated to avoid zero day exploits (as studies have found most zero day exploits take 6 months to a year to find and a fix to be coded, yet the average time for systems in the wild to be updated is 3 to 5 years). IT should know every piece of code that is placed in the network and its source.

      So, what's the fix, aside from reforming corporation and stock market rules? Corporations need to know that if they don't take security seriously there will be bad outcomes for them. Lawsuits are one mechanism for this. Another is through customer choices - boycott companies that don't take security seriously. For corporations that actually want to make changes to deal with this correctly, IT culture needs to change in the following ways:

      • * IT should know every piece of code that is placed in the network and its source. This means having an absolutely clear understanding of every library, framework, and any non-standard custom extensions deployed. This will serve two purposes. On the one hand it will ensure that IT is being proactive about patching to avoid zero day exploits. On the other hand it will drive simplification and good software engineering; another way of saying this is KISS (Keep It Simple, Stupid). The more complex systems you put into place - and more importantly the more that complexity comes from code that is generated outside of your own organization, the more likely there are for bugs (potentially exploitable zero days) to exist within the overall code base.

        * IT costs need to be viewed as a cost of doing business, rather than something that can be dispensed with or minimized. To do security right takes resources, and this has increased relevance not only with breaches that we've seen happening, but also to meet corporate requirements from a legal and regulatory perspective (e.g. Sarbanes-Oxley). Costs can be managed, if companies are willing to invest in building automation to help them manage what they've got - and doing that first item above (weeding out overly complex designs).

        * IT needs to also change their culture from what I call a 'shrink-wrapped' software mentality - where software is thrown over the wall to operations and the developers walk away and never work on it again, to a culture that values long term developer ownership and maintenance of systems they have created in partnership with operational teams. This is related to something else that I see a lot of in IT: brain drain. Basically, due to nomadic existence of developers in an organization either through rotation or vendor outsourcing, long term knowledge of integration between existing systems and new development is lost every year to 18 months - breaking the ability of the company to quickly patch or otherwise modify systems in response to security issues or simply the need for responses to competitive forces.

      We could transform IT from a necessary burden to a much needed and appreciated partner in business. But, that will require the decisiveness on the part of CTOs, and CEOs to dedicate resources to that specific mission.

      --

      Lodragan Draoidh
      The more you explain it, the more I don't understand it. - Mark Twain
    2. Re:This happens when IT departments get too big! by Anne+Thwacks · · Score: 1
      You will have to publicly hang a very large number of CxOs before you get ANY of this. In all probability, even a return visit from Mme Guillotine would not bring it about.

      In fact, I can confidently predict the organisations involved will plead "not guilty by reason of corporate insanity" - and that will be extremely difficult to refute.

      --
      Sent from my ASR33 using ASCII
    3. Re:This happens when IT departments get too big! by Anonymous Coward · · Score: 0

      Yep, you got it. Large corporate IT departments can't take a dump without involving hundreds of layers of Soviet-style bureaucracy. I've had personal involvement with situations where I'm trying in good faith to get software upgraded to supported/secure versions, and even if the job itself would take 15 minutes it takes literally years to navigate "the system" and make it happen.

      I'm all in favor of stupidity like this being punished financially.

    4. Re:This happens when IT departments get too big! by DarthVain · · Score: 1

      Three points however.
      1) Equifax doesn't have "financial" systems. They are an information broker.
      2) Equifax I don't think have really been around long enough to really have what I would consider "Legacy" systems.
      3) Even if you could consider them either #1 or #2, typically the security and the security vulnerabilities are not going to be located on the systems themselves, but rather how they are connected to the outside world, which also would be neither #1 or #2.

      Disclaimer: I manage a lot of real legacy systems that are all 25+ years old... doing a version upgrade or patch usually doesn't take that long. Though you need to test thoroughly that said change didn't break some old weird code someplace. It *can* take long, if said upgrade/patch does break something and it requires you to change the legacy code to work again (This has happened exactly once in the last 15 or so years I've had to deal with it, which was Oracle 11 and case sensitivity handling or lack thereof).

  14. What was the warning? by 140Mandak262Jamuna · · Score: 3, Funny

    If the warning was anything other than, "Danger CEO your stock options are under peril", they would pay no attention to it.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  15. Data altered? by DCFusor · · Score: 1

    Seemingly never mentioned in this or other major (OPM) hacks - could the hackers have altered the data, even changed timestamps/logs to cover their tracks?
    Could it be proved either way? Speaking of a real can of worms legally, can one now challenge that data if you don't like it under the assumption it's been hacked?
    Could you get a security clearance via hacking OPM? Ramifications are interesting here. If one had content of both, they'd know who to blackmail as well. And these are the guys who want the keys to our crypto, promising they'll keep it safe when they can't even keep their own employee stuff safe?

    --
    Why guess when you can know? Measure!
  16. Re:Linux in Action! by UnknowingFool · · Score: 2

    That's why I prefer commercial software with well established quality control.

    And what commercial software is that? It's not like all commercial software has great quality control. Have read this >month's security bulletins from the likes of Oracle, Microsoft, etc. Also in the case of Struts, it had been patched months prior to the intrusion.

    --
    Well, there's spam egg sausage and spam, that's not got much spam in it.
  17. It's okay now, though - they can't be sued! by wardrich86 · · Score: 0

    Didn't the US Government just approve that Equifax can no longer be sued into oblivion? Why the hell should Equifax (or any other company) even give a shit about security at all anymore? They fuck up, get raises, and live long, happy lives.

    1. Re:It's okay now, though - they can't be sued! by Anonymous Coward · · Score: 0

      I believe that was just banks/credit card companies. Equifax isn't a financial institution.

  18. Dismantle the company by Anonymous Coward · · Score: 0

    There are two other credit reporting agencies. We can afford to dismantle this one and redistribute assets to the people who were wronged.

    Of course our Representatives aren't representing us and have sided with their corporate masters: "Senate votes to kill new rule allowing class-action lawsuits against banks after Pence casts deciding vote"

  19. Be reasonable.. by LesserWeevil · · Score: 0

    A reasonable way for policing these kinds of breaches is to enact legislation requiring those companies pay each and every person whose identity was leaked a reasonable compensation. In my case, that would be about $120 per year as I've already had to close hacked accounts, change personal data and hire an independent identity management firm to clean up the mess and control future issues. 145m x $120 = bankruptcy for Equifax. Sounds good to me.

  20. Of course they were warned by forkfail · · Score: 1

    However, the sad fact of the industry is that a great many (though not all) organizations are told over and over by those who know internally of the risks.

    But security is hard. There is no room for cutting corners. You either have partitioned networks, or not, locked down firewalls, or not, encryption, or not, and so forth. But too often, cuts are made for expediency. When good, fast, or cheap is chosen in such domains, you don't usually even get to chose two: you get to chose one. And too often, the definition of acceptable risk changes as things go up the chain from those who know and build the systems to those who make the final decisions, who are often non-technical.

    Thus, until there are ramifications for that sort making horrible decisions when it comes to security, things will continue as they are now. The techies know. But they don't usually have the power. Those with the power are told, but are only concerned with the short term ROI and bottom line.

    --
    Check your premises.
    1. Re:Of course they were warned by l0n3s0m3phr34k · · Score: 2

      Equifax's performance goes far beyond this. A totally unsecured web page, that allowed ANYONE to retrieve information. This isn't cost-cutting, it is willful criminal negligence.

    2. Re:Of course they were warned by forkfail · · Score: 1

      Cost amputation, then, if you want. But the fact that they cut so deep as to be criminally negligent does not undermine the basic argument that in the eyes of those who have the final say in what is resourced and paid for and what is not, there is no significant penalty for security breaches, but there is a penalty for paying the high cost of good security.

      --
      Check your premises.
  21. Speak for yourself by sjbe · · Score: 1, Insightful

    that's what we voted for. so get over it.

    "We"? Speak for yourself. I didn't vote for Trump and I'm certainly not about to "get over it" until he is removed from office.

  22. Deregulation for the win by l0n3s0m3phr34k · · Score: 3, Interesting

    Further deregulation will lead to even MORE piss-poor security situations like this. Our lawmakers are, at this point, willfully negligent to the point of being criminally culpable. This same situation happens again and again, at various private and government places, and yet nothing is really done. Oh, a law or two might be passed that says "unauthorized access is illegal" yet nothing dictating that any real effort must be done to stop said unauthorized access. Even if we passed a law to force some level of IT security, we lack the backbone to actually do any enforcement.

    The US doesn't even have a current Cabinet-level person doing anything related to security in a real way. "Giuliani Security & Safety" does NOT count. Rob Joyce has TWO full time jobs, one as the "White House Cybersecurity Coordinator" and another as "acting deputy homeland security adviser to the President". While those may have overlapping duties, it's obvious that cybersecurity needs to be it's own separate gig. I would even go so far as to say we need a "Commercial Cybersecurity Czar" to separate out the government vs public, as these are quite different in scope and approach.

    However, seeing the kind of people Trumps likes to appoint, I would expect someone who thinks cybersecurity is a "hoax" and believes that corporations will be forced to secure themselves "if only allowed to by the invisible hand of the free market"; who would then nullify HIPAA and censure / fire / dismantle the part of NIST that writes the 800 series.

  23. Is that the time? by Anonymous Coward · · Score: 0

    Is that really the time to talk about the issue, right after a warning? Such harassment is onerous to businesses, everyone knows businesses can police themselves, maybe we should change our laws so we can sue these wannabe warners.

  24. This is what happens by supercell · · Score: 1

    When you prioritize diversity hiring and your Chief Security Officer has no professional training in IT Security.

  25. shut them down by Anonymous Coward · · Score: 0

    they have no right to exist as a corporation which holds public information. None.

  26. Yes and no. by emil · · Score: 1

    Over any period, the number of Linux kernel flaws will absolutely dwarf the number of flaws patched in the OpenBSD kernel.

    There are consequences when choosing popularity over correctness.

    1. Re:Yes and no. by MightyYar · · Score: 1

      OK, but this particular case was a flaw in Apache Struts - so no matter their OS they would need to apply the patch.

      --
      W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.
    2. Re:Yes and no. by gweihir · · Score: 1

      Counting metrics are useless. Unless you take into account what was actually patched, you will come to invalid conclusions like yours.

      --
      Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  27. Horses already out of the stable by Anonymous Coward · · Score: 0

    So it seems everyone has got a story that proves Equifax was negligent in protecting sensitive information. We already know this from countless stories. Who cares how many warned of this security problem. The fact it was never addressed is a repeating story, where people who should know better don't, and they tend not to listen to others who sound the alarm. If your unwilling to be diligent yourself, what makes you think those people would listen to the alarmists?

  28. Re:Linux in Action! by gweihir · · Score: 1

    Well, with morons like you around, at least the hackers need not worry about getting more opportunities in the future.

    --
    Most ACs are not even worth the keystrokes to insult them. Be generically insulted by this and ignored otherwise.
  29. Re:Linux in Action! by Anonymous Coward · · Score: 0

    It doesn't matter what you use if you don't patch it.

    i use an IBN 5100, so i'm safe.

  30. How do we whistle blow on a private company? by Anonymous Coward · · Score: 0

    ..there should be some kind of registry where you can leave your contact info and the date that you notified the customer or employer that they had serious security issues and describe any extra circumstances (such as they refused to pay your final bill because it included unauthorized work --on doing what you could to improve security before you walked off due to their disregard for their customer's security). There are all kinds of mechanisms to report government agencies and contractors, but not much for purely commercial sector.

  31. Re:Linux in Action! by MightyYar · · Score: 1

    It's so old, half the M fell off!

    --
    W..w..W - Willy Waterloo washes Warren Wiggins who is washing Waldo Woo.