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Comcast's Xfinity Internet Service Is Down Across the US [Update] (theverge.com)

Readers share a report: Comcast's internet service, Xfinity, appears to be suffering an outage across the country. DownDetector.com shows it being down around the United States, including in large cities like San Francisco, Los Angeles, and Boston. So far, online reports don't suggest that TV service or home phones are affected. On Twitter, Comcast confirmed the outage. Adding, "Some customers are having issues with their XFINITY Internet service. We apologize & appreciate your patience while we work to fix." The company tweeted moments ago, "Our teams continue to monitor an external network issue. We apologize for the inconvenience -- will provide updates as we learn more." In another tweet, Comcast said the issue is nationwide.

Update: At 20:39 GMT on Monday, Comcast said it had resolved the issue.

104 comments

  1. No, it isn't by Anonymous Coward · · Score: 0

    No, it isn't. I'm remoted into one of my boxes 800 miles away that sits on Xfinity internet. It's working just fine, thank you.

    1. Re:No, it isn't by Kiaser+Zohsay · · Score: 2, Insightful

      It could be an outbound issue, like a DNS server. That would also explain why the outage covers multiple regions.

      --
      I am not your blowing wind, I am the lightning.
    2. Re: No, it isn't by Anonymous Coward · · Score: 0

      Mine isnâ(TM)t working just fine, and hasnâ(TM)t been for several hours now.

      What now?

      Thank you,

      Anonymous

    3. Re:No, it isn't by Anonymous Coward · · Score: 1

      Which is one of the reasons I don't exclusively use my local ISP's DNS services... Well, that and the tracking information it gives them...

    4. Re:No, it isn't by Billly+Gates · · Score: 1

      It could be an outbound issue, like a DNS server. That would also explain why the outage covers multiple regions.

      I can confirm. I changed my DNS settings and all is good again. GO use OpenDNS it is free and you can google it for home or small business use.

    5. Re:No, it isn't by Anonymous Coward · · Score: 0

      That isn't the issue for me.

    6. Re:No, it isn't by gfxguy · · Score: 1

      I'm on Xfinity, I often change to Google's DNS when Comcast's goes down. I switch back because Xfinity is faster when it works.

      --
      Stupid sexy Flanders.
    7. Re:No, it isn't by Known+Nutter · · Score: 1

      Better yet, run your own adblocking DNS server (on a VM if necessary) and enjoy life again!

      https://pi-hole.net/

      --
      Beware of the Leopard.
    8. Re:No, it isn't by DontBeAMoran · · Score: 2

      If their DNS isn't working, telling them to use "OpenDNS" won't be of much help.

      https://146.112.62.105/

      --
      #DeleteFacebook
    9. Re: No, it isn't by Anonymous Coward · · Score: 1

      Just add Google as a tertiary so it will fail over automatically. No need to switch. It won't use google unless the first two fail (unless your DNS client is set to retarded mode & round robins)

    10. Re:No, it isn't by Bryansix · · Score: 1

      To best implement OpenDNS, remember you either need to put in their IPv6 DNS servers or point your IPv6 entries to their IPv4 servers, or just turn off IPv6 altogether (not recommended). This is because newer operating systems prefer the IPv6 entries first.

    11. Re:No, it isn't by pak9rabid · · Score: 2

      If this is a common issue, you might want to consider putting a caching DNS server locally on your LAN that does recursive lookups against Google's servers, but caches them locally so they're fast (after the initial, uncached lookup, of course).

    12. Re:No, it isn't by zifn4b · · Score: 2

      It could be an outbound issue, like a DNS server. That would also explain why the outage covers multiple regions.

      It was only certain sites. Sites that had their own CDN's like Facebook and Steam were fine. It may have been a Level 3 issue. There were two interesting things reported via twitter:

      Comcast indicating "external network issue": https://twitter.com/comcastcar...
      Level 3 indicating "our network experienced a disruption affecting some IP customers due to a configuration error": https://twitter.com/Level3NOC/...

      Further evidence of outage, outage statistics from DownDetector:
      http://downdetector.com/status...
      http://downdetector.com/status...

      --
      We'll make great pets
    13. Re:No, it isn't by Anonymous Coward · · Score: 0

      Confirmed Level 3 issue. We had non-Comcast sites affected and Comcast sites affected that could resolve our name.

    14. Re:No, it isn't by omnichad · · Score: 1

      Caching servers probably have extremely long DNS TTL values - it is one more factor in latency.

    15. Re:No, it isn't by edb · · Score: 1

      Comcast-provided DNS wasn't the problem for us. We don't use Comcast DNS, we use OpenDNS. We were not getting packets routed reliably or promptly to numeric IP addresses. Not a DNS issue at all, from our location near San Francisco.

      --
      In theory, practice and theory are the same. In practice, they rarely are.
    16. Re:No, it isn't by Anonymous Coward · · Score: 0

      ^^This. Good stuff. Plus the devs have a great attitude.

    17. Re:No, it isn't by pope1 · · Score: 2

      Great catch here! It looks very much like someone at Level 3 screwed up the BGP tables introducing a much more specific /15 CIDR where a less specific /12 was already in place, which encapsulated a huge portion of Comcasts regional traffic and re-routed it through Level 3, which could not handle the load. Bonus points if anyone has the footage of the Level 3 tech getting flogged in the Noc ;)

      --
      /* * pope1 */
  2. Maybe a coastal thing? by damn_registrars · · Score: 1

    I have comcast and I live in the middle of the country (over 1,000 miles from my home to the nearest ocean). I just logged in to my box at home (which is connected by comcast) from work and everything is fine.

    --
    Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
    1. Re:Maybe a coastal thing? by Billly+Gates · · Score: 1

      I am in Houston and noticed websites took awhile to respond until I changed the DNS settings.

    2. Re:Maybe a coastal thing? by Anonymous Coward · · Score: 0

      Websites have been laggy in Chicago but oddly streaming on YouTube works just fine which suggests a DNS issue to me.

    3. Re:Maybe a coastal thing? by Anonymous Coward · · Score: 0

      Everything's fine in flyover country.

      Fuck the coasts.

    4. Re:Maybe a coastal thing? by interkin3tic · · Score: 1

      I have xfinity, am in denver, and it's been running slow all morning.

      I connected to a VPN with the exit in Texas I think, and it seemed to run faster while my wife's was still running slow.

      We didn't do side-by-side tests. It doesn't SOUND like something that would make sense, so maybe it was random.

  3. Not all Comcast Internet is Xfinity by OzPeter · · Score: 1

    I'm on non-Xfinity internet from Comcast and I am here wasting time and posting on /.

    I almost feel compelled to do a "carrier lost" joke, but that would take way from pointing out the above.

    --
    I am Slashdot. Are you Slashdot as well?
    1. Re:Not all Comcast Internet is Xfinity by DontBeAMoran · · Score: 4, Funny

      What the hell is a "carrier lost" joke supposed t{#`%${%&`+'${`%&NO CARRIER

      --
      #DeleteFacebook
    2. Re:Not all Comcast Internet is Xfinity by Zebai · · Score: 1

      I feel compelled to comment on this. "Xfinity" is a residential brand name, a marketing gimmick. If you have residential service you have Xfintiy there is no special technology or package or anything else its just a name to reimage the company from the residential point a view.

      So in summary of my comment, there is no such thing as non-Xfinity comcast unless your a business class customer and only then because marketing for business takes a different approach.

    3. Re:Not all Comcast Internet is Xfinity by pnutjam · · Score: 1

      I thought xfinity was how long you wait on hold.

  4. Comcast Outage Seattle by KC0A · · Score: 1

    Very slow in Seattle from about 10:00 AM to noon. Back to normal now. My biggest problem with Comcast has been unannounced (but obviously scheduled) outages between midnight and 2AM. I had AT&T in Dallas for three years and never had an outage.

    1. Re:Comcast Outage Seattle by UnknownSoldier · · Score: 1

      I also noticed some lag spikes in the greater Seattle area this morning as well.

      Normal pings were ~13 ms.
      Lag spikes ~2600 ms - ~5500 ms around 10:58 am through 11:01 am (inclusive.) Minor one at 11:06

    2. Re:Comcast Outage Seattle by Anonymous Coward · · Score: 0

      I had AT&T in Dallas for three years and never had an outage.

      Well, my experience with AT&T made up for yours. I had one outage that lasted 2 weeks that they were powerless to fix until I finally broke down and started sniffing packets.... Somebody had put up a rouge DHCP server that was handing out 192.168.0.x addresses (they had wired their router into the wrong port)... Once I ACL'ed away their MAC on my switch, it worked again. I'm not sure how long the rest of the neighbors where down, but I was nice and called AT&T and told them what the problem was.

      Of course, because it worked *sometimes* (depending on which DHCP server responded first) they didn't hand out any refunds for the outage, or for the multiple hours I spent on hold and rebooting my modem/router until it worked for the 12 hour lease period...

    3. Re:Comcast Outage Seattle by 93+Escort+Wagon · · Score: 2

      Very slow in Seattle from about 10:00 AM to noon. Back to normal now.

      I call shenanigans. I have it on Good Slashdot Authority that people in Seattle only have access to dialup.

      --
      #DeleteChrome
    4. Re:Comcast Outage Seattle by DontBeAMoran · · Score: 4, Funny

      Somebody had put up a rouge DHCP server

      Damn fools! Why can't they learn! Never make anything rouge! Use vert or bleu instead!

      --
      #DeleteFacebook
    5. Re: Comcast Outage Seattle by Anonymous Coward · · Score: 0

      No way! They're at least on 384k DSL. If you want gigabit speeds you'll have to move into a tent next to the I-90 / I-5 interchange, this city has its priorities.

    6. Re:Comcast Outage Seattle by WolfgangVL · · Score: 1

      Same unannounced outages have been happening with Centurylink here in Auburn, WA for about 3 months... exact same times.

      --
      You are being ripped off every second of every day, so that advertisers can help rip you off even more tomorrow.
    7. Re:Comcast Outage Seattle by Anonymous Coward · · Score: 0

      mon dieu! tabernacle'!

    8. Re: Comcast Outage Seattle by Anonymous Coward · · Score: 0

      The aberrant 13-2600ms pings have been resolved. You should have the standard local monopoly 5500ms base as untended.

      -your local nop

    9. Re:Comcast Outage Seattle by CanadianMacFan · · Score: 1

      So it's just slow?

    10. Re:Comcast Outage Seattle by No+Longer+an+AC · · Score: 1

      Very slow you say? So situation normal?

      Back when I had Comcast that was normal.

      The "unannounced (but obviously scheduled)" remark strikes me as funny because one time they told me my internet was out due to a "planned outage". I think the customer (dis)service representative was just trying to get rid of me but after repeatedly telling me there were no reported outages in my area (except the one I was reporting) they said it was a "planned outage".

      And then I started ranting about Service Level Agreements which was useless and then I told them I wasn't going to be their customer anymore.

      And I am no longer a Comcast customer. I hate CenturyLink too, but at least they're not Comcast. With only two choices of ISPs I can only refuse to be a customer of one of them.

      And today I will cast my ballot to authorize my city to spend millions of dollars to build their own internet service. Comcast has already spent hundreds of thousands of dollars trying to defeat this ballot measure.

  5. Mine is just fine by Anonymous Coward · · Score: 0

    No outages at all noticed today from xfinity. This is fake FUCKING news.

    1. Re:Mine is just fine by gfxguy · · Score: 1

      I'm on Xfinity right now. Slashdot is fine. Most things are fine, but I'm having issues with specific services, including connecting to work, which I know to be working for others.

      --
      Stupid sexy Flanders.
    2. Re:Mine is just fine by Anonymous Coward · · Score: 0

      We understand your day starts at 2pm, or whenever your dad starts mowing the lawn, so you may have missed it.

  6. Big DDOS attack going on by JoeDuncan · · Score: 4, Informative

    There's a big global DDOS attack going on right now.

    Our whole shop is down and can't access Azure or TFS

    http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&list=0&time=17475&view=map

    :(

    1. Re:Big DDOS attack going on by Junta · · Score: 2, Funny

      Look's like Belgium is being attacked by aliens when I looked.

      --
      XML is like violence. If it doesn't solve the problem, use more.
    2. Re:Big DDOS attack going on by sexconker · · Score: 4, Insightful

      That map doesn't show live data, nor does it show an unusual attack happening now or recently.

    3. Re:Big DDOS attack going on by JoeDuncan · · Score: 2, Informative
    4. Re:Big DDOS attack going on by Anonymous Coward · · Score: 0

      There's a DOD attack simulation they are trying to simulate a EMP taking out critical infrastructure. It's going to be over in a day.

    5. Re:Big DDOS attack going on by avandesande · · Score: 1

      No those are just blancmanges trying to win Wimbledon...

      --
      love is just extroverted narcissism
    6. Re:Big DDOS attack going on by JoeDuncan · · Score: 1
      Also, obviously wrong: http://mashable.com/2017/11/06...

      It's kind of boggling that ALL of these people are wrong, but I guess "sexconker" IS the DDOS expert...

    7. Re:Big DDOS attack going on by sexconker · · Score: 1

      Meanwhile, Level 3 — a major ISP — told Mashable that a "configuration error" caused a 90 minute service disruption.

      "On Monday, Nov. 6, our network experienced a service disruption affecting some customers with IP-based services," wrote the spokesperson via email. "The disruption was caused by a configuration error. We know how important these services are to our customers. Our technicians were able to restore service within approximately 90 minutes."

    8. Re:Big DDOS attack going on by JoeDuncan · · Score: 1

      My statement ... is completely correct.

      LOL - I bow down to your superior ability to be "technically" correct AND utterly useless at the same time! Impressive, *I* have to try really hard to say useless things in anger! Clearly posting a link in haste is a capital offence! I should be executed! Call the firing squad!

      This is from YOUR OWN FUCKING LINK in your other post:

      Ha! CAPS *and* profanity for something utterly trivial! What are you? 12? Psychotic?

      RETARD!

      Well, there's one of us in this convo that *clearly* has mental issues!

      Look, if you have nothing interesting to add to this other that little baby-like whining (i.e. "waa waaa your link doesn't match your comment *pefectly*!!!"), then please just go away.

    9. Re:Big DDOS attack going on by Anonymous Coward · · Score: 0

      That explains the packet loss when pinging various sites on different subnets

    10. Re:Big DDOS attack going on by Larry+Lightbulb · · Score: 1

      There's never a Scot when you need one.

    11. Re:Big DDOS attack going on by Anonymous Coward · · Score: 0

      so just another day on the intertubez0rz. like guns'n'killin' in 'merka.

    12. Re:Big DDOS attack going on by CanadianMacFan · · Score: 1

      They're British when they win. When they lose they're Scottish.

  7. DNS issues by Billly+Gates · · Score: 1

    I noticed some websites took awhile to respond.

    I changed my DNS settings on my router to openDNS and that helped.

    1. Re:DNS issues by Anonymous Coward · · Score: 0

      OpenNIC is "better" in terms of free as in speech. If you want to get really fancy you can use DNScrypt with OpenNIC. Stops your ISP from munging your DNS queries, or the NSA from listening in.

    2. Re:DNS issues by ckatko · · Score: 1

      I always have 8.8.8.8 or 8.8.4.4 (Google DNS) as a backup for when my local ISP DNS goes down.

  8. works fine in Florida... by Anonymous Coward · · Score: 0

    works fine in Florida...

  9. Same here by SuperKendall · · Score: 1

    Lots of stuff was slow or would not come up, then I shifted to a Level3 DNS and removed Comcast, seems mostly OK after that.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
    1. Re:Same here by Anonymous Coward · · Score: 0

      Traceroutes alone show that it isn't a DNS issue. From my end it looks like a peering issue with Level 3.

  10. Level3 by Anonymous Coward · · Score: 2, Informative

    This looks like it was actually a Level3 outage. Level3 carries a lot of the nationwide internet traffic (including traffic to/from Comcast), and the outage there caused various ripple effects (you can't get there from here, or can only get there very slowly across this (now) overloaded path).

    1. Re:Level3 by dpilot · · Score: 1

      I was on vacation last week, but I happened to see a news article at the airport, and it looked as if Level3 had been sold. Though from the financial page to fumbling the packets on the raised floor would probably take longer than this, so I doubt it's related.

      --
      The living have better things to do than to continue hating the dead.
    2. Re:Level3 by Anonymous Coward · · Score: 0

      Pretty sure its related. Level 3 just confirmed a network outage following CenturyLink's acquisition of their services, and said the issue has been resolved.

      Lots of folks were down on Down Detector. Microsoft, Google, Comcast, Spectrum, etc., etc.

    3. Re:Level3 by thegreatbob · · Score: 1

      Regarding the news, it looks like they finally completed their merger with CenturyLink, which was touched off about a year ago.

      --
      There is no XUL, only WebExtensions...
    4. Re:Level3 by Anonymous Coward · · Score: 0

      That what I see from suburban Atlanta. If i try to connect to a site via my comcast internet i get 40% packet loss. If i connect via Sprint via my phone, it works fine. the problem appears to be Level(3) again because if I connect to a site that doesn't require me to traverse Level(3), it works just fine.

    5. Re:Level3 by Vince+Ferg · · Score: 2

      You mean CenturyLink now! As of Nov 1st they are officially merged. I'm sure they are freaking out right about now! 2 weeks in and your already dealing with a massive outage?

  11. I feel a great disturbance in the Force by Anonymous Coward · · Score: 0

    As if millions of voices suddenly cried out in joy.

  12. Down This Morning. by Zorro · · Score: 1

    Had to Power cycle everything and it came back.

    Botched patch?

    I don't use Comcast DNS I use OpenDNS.

    1. Re:Down This Morning. by 93+Escort+Wagon · · Score: 1

      It's supposedly fixed now; so perhaps Jenn Barber power cycled The Internet.

      --
      #DeleteChrome
  13. Can confirm by Anonymous Coward · · Score: 0

    Posting as AC from work....yes, Comcrap is down almost everywhere in the US.

    After calling their 'customer service' (ha ha) it took them 25 minutes to just locate our business account (even AFTER giving them the account number, mind you) and after screwing with them for 25 minutes, what they told me was "You have an outage".

    NO SHIT, SHERLOCK- THAT'S WHY I CALLED.

  14. Level 3 by Anonymous Coward · · Score: 1

    Comcast is fine. Level 3 is the issue. It's been having issues since around 1PM ET. This is right around the time that Centurylink was tweeting the Level 3 is now Centurylink.

    1. Re:Level 3 by Anonymous Coward · · Score: 1

      Don't be stupid. You're on slashdot, son. It's Comcast. It's ALWAYS Comcast.

  15. Level 3 issues with Comcast by Anonymous Coward · · Score: 0

    Apparently a problem between Comcast and Level 3 internet backbone is causing nationwide issues. Probably affecting other ISP's too with same level 3 provider. Seems to be better now around Chicago area, my speeds never suffered but Internet connections were sporadic at best. I have to give some credit to Comcast on this one. They seem to have corrected pretty fast this time. Although I can report my Comcast Mail is coming up not available as yet.

  16. Too Many Paperclips by eriks · · Score: 1

    It's everyone playing this new paperclip game:

    http://www.decisionproblem.com...

    And crashing the internet...

    ( :) )

    1. Re:Too Many Paperclips by Anonymous Coward · · Score: 0

      What universe are you on, fellow AI?

    2. Re:Too Many Paperclips by eriks · · Score: 1

      I just made my first Von Neumann probe launch.. I'm ready to give up now actually, since it doesn't seem to really be doing anything anymore. It's been a few hours and I'm still at "0.000000000000% of universe explored"... :/

    3. Re:Too Many Paperclips by Anonymous Coward · · Score: 0

      Persevere! After abusing the power of exponential growth (and value points allocated to hazard awareness) you too will have converted your very first universe to paperclips and fulfilled your destiny.

    4. Re:Too Many Paperclips by No+Longer+an+AC · · Score: 1

      I'm never going to get rich being a paperclip tycoon.

      I played for about 2 minutes and I only made about $10. That game sucks.

  17. Up in the Southeast US by Salo2112 · · Score: 1

    Mine is running like a top in the southeast US. I use Google's DNS, though, and have been hearing the outage is DNS-related.

    1. Re:Up in the Southeast US by Anonymous Coward · · Score: 0

      I'm in the North West and was getting terrible speeds after rebooting the router and modem. Only after rebooting my desktop did things start to work correctly.

      I had Google's DNS server set to both the router's and desktop's DNS settings.

  18. Looks like I have DNS troubles by Streetlight · · Score: 1

    Comcast Internet service was bad, slow, and I changed my DNS servers to Google's and things are good. I'm in Colorado Springs, CO., so the problem is probably pretty wide.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
  19. FUCK COMCAST! by Anonymous Coward · · Score: 0

    That is all.

  20. DNS outage by pak9rabid · · Score: 1

    Spectrum had a similar outage in my area (Austin) last week. I wonder if this is an outside attack on mainstream cable providers?

  21. No, that websites data bubbles suck. by SmaryJerry · · Score: 1

    It always says that if you zoom out on the map. The person writing this article must never have visited that website before.

  22. uhhh by Anonymous Coward · · Score: 0

    Bumbble boile turmoil and bubble

  23. Not possible by Anonymous Coward · · Score: 0

    What's the reverse of a DDOS (Dynamic Denial Of Service) What a dry suction-sucker.

  24. Intermittent issues in San Jose, Ca by neuro88 · · Score: 1

    I'm in San Jose, Ca, and I've been seeing some intermittent connectivity loss the last 1-2 weeks... But that might be a localized issue. Otherwise I'm fine. This big outage isn't affecting me. If it is DNS, then I won't see any issues. I'm running my own DNS servers. I'm also running Comcast business rather than Xfinity, so slight chance that's a factor as well.

  25. Not DDOS - COD:WWII Players Raging by CRB9000 · · Score: 1

    It's not a DDOS, all the COD:WWII players are raging because the system can't serve up the most recent patches.

    1. Re:Not DDOS - COD:WWII Players Raging by JoeDuncan · · Score: 1

      LOL

  26. How did you all FIRST hear about this ? by Anonymous Coward · · Score: 0

    I wasted way too much time investigating this issue on our work network before becoming confident it was affecting more than just us.

    How did the networking genuses on this thread learn this was such a broad issue? For example, are there some reliable information sources online I'm unaware of?

    1. Re:How did you all FIRST hear about this ? by WillAffleckUW · · Score: 1

      Yes, there are.

      First, never trust a provider to own up to its own outage.

      Second, use sources that check general network traffic at specified hubs.

      Third, check international links the Net uses for flooding.

      --
      -- Tigger warning: This post may contain tiggers! --
    2. Re:How did you all FIRST hear about this ? by Anonymous Coward · · Score: 0

      What are these sources? Do you have some favorite links you use?

  27. Getting ready for the end of net neutrality by HangingChad · · Score: 1

    Now that they have an industry lobbyist in the FCC, they're installing the internet toll booths so they can start charging you extra for Netflix.

    I wish I was joking.

    --
    That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
  28. Not to Worry by grumpygrodyguy · · Score: 1

    They're just testing the post net neutrality internet, citizen.

    --
    The government has a defect: it's potentially democratic. Corporations have no defect: they're pure tyrannies. -Chomsky
  29. Comcast Customer Support suggests ... by fahrbot-bot · · Score: 1

    ... you log into your account and create a trouble ticket.

    --
    It must have been something you assimilated. . . .
  30. what an idiot by Anonymous Coward · · Score: 0

    ... you log into your account and create a trouble ticket.

    Yeah that's gonna work really well when your internet is down, but such concepts are far beyond your ability to reason. I'm sure you would suggest getting out and walking if your cruise ship started to sink

  31. This has happened before w/ Comcast by rnturn · · Score: 1

    It's not frequent, though. (At least I don't hear about it often.) Last Fall there was a fairly sizable Comcast outage and the project I was working on lost contact with the segment of our team located in TX. They were all using Comcast as their ISP and it took the better part of a day for them to resume work by driving around to various coffee shops until they found one not using Comcast. (That outage hit our area, too, as well but I wasn't using Comcast.)

    --
    CUR ALLOC 20195.....5804M
  32. I wonder.. Army CME drills are this week... by Anonymous Coward · · Score: 0

    The US DOD (Army's MARS program) did say they would be running drills for CME related communications outages throughout the week. Spectrum was hit late last week with outages and now this... wonder if this is good cover (the ol' running a "drill" routine) for testing newer generation post NSA hack software, net kill switches etc?

  33. Heavy packet loss. by Anonymous Coward · · Score: 0

    This morning I was experiencing average ping times of > 200ms with around 80% packet loss. I wish I could say this was related to the outage. This is my normal experience using Comcast in my area. It was like this before hurricane Irma and probably will never be fixed. There are no other Internet options in my area (DSL isn't available for my little neighborhood for some reason).

    I guess I didn't even notice there was any sort of outage. I have just learned to type without echo in my SSH sessions and wait until the echo is returned as a form of human flow control. FML.

  34. Xfinity X1 Nov 6th servers outage by Anonymous Coward · · Score: 0

    I go see my recordings when I get home from work and find out it says recordings at 79% then it says 100% yes I may have a lot of recordings but when I left work it said 79% no I had no recordings til 8:59pm but no I had to do delete some being afraid that the outage will mess with my recordings but not having one recorded yet it's been saying 72% 79% 85% 92% 96% 100% i hate this. This is because of some power outage no not the power going out but Xfinity servers are. What do I do now

  35. Human error in BGP by edb · · Score: 2

    No surprise, it appears to be human error in Border Gateway Protocol information sharing. Again.

    Whether deliberate or unintentional, human-introduced errors in BGP routing (typo or espionage?) have happened before, and from reports I've seen, happened again this morning. This isn't something easily bypassed, like using numeric IP addresses instead of DNS lookups. It's fundamental to the resiliency of the Internet by design. Too bad such a fundamental part of the Internet architecture is still so dependent on trust.

    --
    In theory, practice and theory are the same. In practice, they rarely are.
  36. Bah by Anonymous Coward · · Score: 0

    What really bugs me is by time this was posted, we already knew (at least on Twitter) that it was a Level 3 issue. JFC. This was not a Comcast/Xfinity outage, lol. This was an error with BGP on Level 3's side.

  37. yawn... by NikeHerc · · Score: 1

    I have so many comcast outages that one more is just a drop in the ocean.

    --
    Circle the wagons and fire inward. Entropy increases without bounds.