Comcast's Xfinity Internet Service Is Down Across the US [Update] (theverge.com)
Readers share a report: Comcast's internet service, Xfinity, appears to be suffering an outage across the country. DownDetector.com shows it being down around the United States, including in large cities like San Francisco, Los Angeles, and Boston. So far, online reports don't suggest that TV service or home phones are affected. On Twitter, Comcast confirmed the outage. Adding, "Some customers are having issues with their XFINITY Internet service. We apologize & appreciate your patience while we work to fix." The company tweeted moments ago, "Our teams continue to monitor an external network issue. We apologize for the inconvenience -- will provide updates as we learn more." In another tweet, Comcast said the issue is nationwide.
Update: At 20:39 GMT on Monday, Comcast said it had resolved the issue.
Update: At 20:39 GMT on Monday, Comcast said it had resolved the issue.
No, it isn't. I'm remoted into one of my boxes 800 miles away that sits on Xfinity internet. It's working just fine, thank you.
I have comcast and I live in the middle of the country (over 1,000 miles from my home to the nearest ocean). I just logged in to my box at home (which is connected by comcast) from work and everything is fine.
Damn_registrars has no butt-hole. Damn_registrars has no use for a butt-hole.
I'm on non-Xfinity internet from Comcast and I am here wasting time and posting on /.
I almost feel compelled to do a "carrier lost" joke, but that would take way from pointing out the above.
I am Slashdot. Are you Slashdot as well?
Very slow in Seattle from about 10:00 AM to noon. Back to normal now. My biggest problem with Comcast has been unannounced (but obviously scheduled) outages between midnight and 2AM. I had AT&T in Dallas for three years and never had an outage.
No outages at all noticed today from xfinity. This is fake FUCKING news.
There's a big global DDOS attack going on right now.
Our whole shop is down and can't access Azure or TFS
http://www.digitalattackmap.com/#anim=1&color=0&country=ALL&list=0&time=17475&view=map
I noticed some websites took awhile to respond.
I changed my DNS settings on my router to openDNS and that helped.
http://saveie6.com/
works fine in Florida...
Lots of stuff was slow or would not come up, then I shifted to a Level3 DNS and removed Comcast, seems mostly OK after that.
"There is more worth loving than we have strength to love." - Brian Jay Stanley
This looks like it was actually a Level3 outage. Level3 carries a lot of the nationwide internet traffic (including traffic to/from Comcast), and the outage there caused various ripple effects (you can't get there from here, or can only get there very slowly across this (now) overloaded path).
As if millions of voices suddenly cried out in joy.
Had to Power cycle everything and it came back.
Botched patch?
I don't use Comcast DNS I use OpenDNS.
Posting as AC from work....yes, Comcrap is down almost everywhere in the US.
After calling their 'customer service' (ha ha) it took them 25 minutes to just locate our business account (even AFTER giving them the account number, mind you) and after screwing with them for 25 minutes, what they told me was "You have an outage".
NO SHIT, SHERLOCK- THAT'S WHY I CALLED.
Comcast is fine. Level 3 is the issue. It's been having issues since around 1PM ET. This is right around the time that Centurylink was tweeting the Level 3 is now Centurylink.
Apparently a problem between Comcast and Level 3 internet backbone is causing nationwide issues. Probably affecting other ISP's too with same level 3 provider. Seems to be better now around Chicago area, my speeds never suffered but Internet connections were sporadic at best. I have to give some credit to Comcast on this one. They seem to have corrected pretty fast this time. Although I can report my Comcast Mail is coming up not available as yet.
It's everyone playing this new paperclip game:
http://www.decisionproblem.com...
And crashing the internet...
( :) )
Mine is running like a top in the southeast US. I use Google's DNS, though, and have been hearing the outage is DNS-related.
Comcast Internet service was bad, slow, and I changed my DNS servers to Google's and things are good. I'm in Colorado Springs, CO., so the problem is probably pretty wide.
In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
That is all.
Spectrum had a similar outage in my area (Austin) last week. I wonder if this is an outside attack on mainstream cable providers?
It always says that if you zoom out on the map. The person writing this article must never have visited that website before.
Bumbble boile turmoil and bubble
What's the reverse of a DDOS (Dynamic Denial Of Service) What a dry suction-sucker.
I'm in San Jose, Ca, and I've been seeing some intermittent connectivity loss the last 1-2 weeks... But that might be a localized issue. Otherwise I'm fine. This big outage isn't affecting me. If it is DNS, then I won't see any issues. I'm running my own DNS servers. I'm also running Comcast business rather than Xfinity, so slight chance that's a factor as well.
It's not a DDOS, all the COD:WWII players are raging because the system can't serve up the most recent patches.
I wasted way too much time investigating this issue on our work network before becoming confident it was affecting more than just us.
How did the networking genuses on this thread learn this was such a broad issue? For example, are there some reliable information sources online I'm unaware of?
Now that they have an industry lobbyist in the FCC, they're installing the internet toll booths so they can start charging you extra for Netflix.
I wish I was joking.
That's our life, the big wheel of shit. - The Fat Man, Blue Tango Salvage
They're just testing the post net neutrality internet, citizen.
The government has a defect: it's potentially democratic. Corporations have no defect: they're pure tyrannies. -Chomsky
... you log into your account and create a trouble ticket.
It must have been something you assimilated. . . .
... you log into your account and create a trouble ticket.
Yeah that's gonna work really well when your internet is down, but such concepts are far beyond your ability to reason. I'm sure you would suggest getting out and walking if your cruise ship started to sink
It's not frequent, though. (At least I don't hear about it often.) Last Fall there was a fairly sizable Comcast outage and the project I was working on lost contact with the segment of our team located in TX. They were all using Comcast as their ISP and it took the better part of a day for them to resume work by driving around to various coffee shops until they found one not using Comcast. (That outage hit our area, too, as well but I wasn't using Comcast.)
CUR ALLOC 20195.....5804M
The US DOD (Army's MARS program) did say they would be running drills for CME related communications outages throughout the week. Spectrum was hit late last week with outages and now this... wonder if this is good cover (the ol' running a "drill" routine) for testing newer generation post NSA hack software, net kill switches etc?
This morning I was experiencing average ping times of > 200ms with around 80% packet loss. I wish I could say this was related to the outage. This is my normal experience using Comcast in my area. It was like this before hurricane Irma and probably will never be fixed. There are no other Internet options in my area (DSL isn't available for my little neighborhood for some reason).
I guess I didn't even notice there was any sort of outage. I have just learned to type without echo in my SSH sessions and wait until the echo is returned as a form of human flow control. FML.
I go see my recordings when I get home from work and find out it says recordings at 79% then it says 100% yes I may have a lot of recordings but when I left work it said 79% no I had no recordings til 8:59pm but no I had to do delete some being afraid that the outage will mess with my recordings but not having one recorded yet it's been saying 72% 79% 85% 92% 96% 100% i hate this. This is because of some power outage no not the power going out but Xfinity servers are. What do I do now
No surprise, it appears to be human error in Border Gateway Protocol information sharing. Again.
Whether deliberate or unintentional, human-introduced errors in BGP routing (typo or espionage?) have happened before, and from reports I've seen, happened again this morning. This isn't something easily bypassed, like using numeric IP addresses instead of DNS lookups. It's fundamental to the resiliency of the Internet by design. Too bad such a fundamental part of the Internet architecture is still so dependent on trust.
In theory, practice and theory are the same. In practice, they rarely are.
What really bugs me is by time this was posted, we already knew (at least on Twitter) that it was a Level 3 issue. JFC. This was not a Comcast/Xfinity outage, lol. This was an error with BGP on Level 3's side.
I have so many comcast outages that one more is just a drop in the ocean.
Circle the wagons and fire inward. Entropy increases without bounds.