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Monopoly Critics Decry 'Amazon Amendment' (thehill.com)

schwit1 shares a report from The Hill: The amendment, Section 801 of the National Defense Authorization Act (NDAA), would help Amazon establish a tight grip on the lucrative, $53 billion government acquisitions market, experts say. The provision, dubbed the "Amazon amendment" by experts, according to an article in The Intercept, would allow for the creation of an online portal that government employees could use to purchase everyday items such as office supplies or furniture. This government-only version of Amazon, which could potentially include a few other websites, would give participating companies direct access to the $53 billion market for government acquisitions of commercial products. "It hands an enormous amount of power over to Amazon," said Stacy Mitchell of the Institute for Local Self-Reliance, a research group that advocates for local businesses. Mitchell said that the provision could allow Amazon to gain a monopoly or duopoly on the profitable world of commercial government purchases, leaving smaller businesses behind and further consolidating the behemoth tech firm's power.

schwit1 adds: "Well, this is a two-edged sword, isn't it? Government spends too much and takes too long to buy its simple office needs, but streamlining that process and cutting costs puts more money in the pocket of Jeff Bezos."

52 comments

  1. GSA? by Anonymous Coward · · Score: 0

    Doesn't everything already go through GSA?

  2. Shit Article by sexconker · · Score: 5, Informative

    This government-only version of Amazon, which could potentially include a few other websites, would give participating companies direct access to the $53 billion market for government acquisitions of commercial products.

    So this isn't about Amazon, it's about approved vendors having an easy-to-use site/portal for government purchasing.
    That's a good thing. We have this where I work. We get decent discounts because of it, and no one vendor is dominating.

    Yes, Amazon would have an advantage here because they'll be able to devote resources to setting up shop quickly and making everything work well.
    But so what? That's no different than the rest of online shopping. Further, Amazon is often not the cheapest, and with an easy-to-use portal/site, it'll be easy for government purchasers to find the cheapest price on shit (if they even care).

    1. Re: Shit Article by Anonymous Coward · · Score: 0

      Agreed. I have a bigger problem with the clickbait shit that Slashdot and other websites troll at the bottom of their pages.

    2. Re: Shit Article by Anonymous Coward · · Score: 2, Insightful

      You have some good points but you are hand waving away the bad aspects of this.

      I suspect it will work like everything else in America. Company X has the resources to "contribute" to a politicians campaigns in return for "recommending" their portal. . Just like big pharma did to our doctors. It will be hookers, blow, and maybe some blackjack. A bunch of companies jockeying for position. Let the market figure it out.

      I think first to market doesn't play that big of a role. As long as it's truly open, people can learn from the mistakes of companies before them and create a better portal and so on. Hopefully whoever offers the best solution will rise to the top. And again, hopefully it will be multiple companies competing, not just one king of the hill.

      All in all, one company should not be the sole proprietor of a portal for purchasing products, government or not.

    3. Re:Shit Article by Anonymous Coward · · Score: 1

      Haven't you heard - Amazon is EEEEEEVIL!

      You're basically Hitler if you don't buy everything from local family owned competitively priced stores that stock everything you need and are located nearby to everyone!

    4. Re:Shit Article by lgw · · Score: 2

      To me, the primary reassuring thing about all of this is that the normal Amazon store freely lists competitors products alongside Amazon-sold products on the main page. If Amazon is just running the shopping portal, but any competitor (who meets the government procurement requirements etc) can list alongside them on that same portal, then more power to them.

      A monopoly on items sold is troubling. A monopoly on the portal software? Meh.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    5. Re: Shit Article by Anonymous Coward · · Score: 0

      I always browse at -1 and mostly it is a shit show. So if I may ask why is this modded down to -1? I've reread it plenty of times and can't figure out why? Is it because the AC states how he/she feels about the situation that the person disagrees with their assessment? Someone please enlighten me.

        If stuff like that gets modded to -1 then I fear slashdot has sunken far below of what we once thought. And maybe people were right about this being an echo chamber and any other opposing views will get modde d down. Just food for thought.

    6. Re: Shit Article by Anonymous Coward · · Score: 0

      I've figured it out, the post below this is modded +1. Praising Amazon.

      So basically Amazon == good. Say anything bad about Amazon == bad. Seems Amazon is the darling child here because so many of you love your cheap manufactured shit. The post that sparked this thread doesn't even state the word Amazon once. They didn't even reference them or say they would be the #1 provider. But because we all know Amazon WILL be, it got modded down.

      This place is a huge fucking shit show. With all the Russian posts and posts being modded down because of people's opinions(not even bad, just thoughts about the situation they may see). It's becoming pointless to even post here. It's obvious that opinions on subjects that are different will be modded down. As shown above and in this thread.

    7. Re:Shit Article by Anonymous Coward · · Score: 0

      My last job was at a university, & I saw an awful lot of the "smiling penis" boxes out in the lobbies/main offices of many a department building. Even as a long time Amazon user myself, I still had mixed feelings about the penetration.

    8. Re:Shit Article by Anonymous Coward · · Score: 1

      no one vendor is dominating.

      But that could happen if one vendor has consistently lower prices and faster shipping. We need to stop that from happening. To ensure fairness, we could require them all to sell at a fixed price, and shipping should be delayed based on geographic location so that no vendor has an advantage.

    9. Re: Shit Article by Anonymous Coward · · Score: 0

      Actually, it's marked as 0 troll now. Can't answer your question as to why tho.

    10. Re:Shit Article by Anonymous Coward · · Score: 0

      Sure, charge more and delay everything so all vendors get a "fair" piece of the action. Sounds like a typical union response.

    11. Re:Shit Article by crypticedge · · Score: 1

      There's a good reason it's a shit article. It's from the Intercept. The intercept is Russian run, and used by them for stories that are more US focused but they don't want associated with the Kremlin directly.

      Take anything you read there with an entire box of salt.

    12. Re:Shit Article by ausekilis · · Score: 1

      As a Gov purchase card holder in a past life, I have first-hand experience with just how shitty GSA is. My group needed a handful of licenses for Adobe Acrobat Pro. NewEgg had them for ~$90, as did Amazon and a couple others. I was forced to buy each copy for $150 from a GSA-authorized vendor. I could have saved the government $500+ with that one purchase, but instead they bound my hands.

      The gov won't be giving *every* purchase to Amazon since every purchase the gov makes must be done via a competition with at least 3 vendors (I imagine Amazon, Wal-Mart and one other, depending on the item). Here's hoping Amazon fixes a couple of the problems with GSA Advantage - It's a terrible interface, prices are stupidly high, dozens (or hundreds) of duplicate items, and absurdly slow turn-around times.

    13. Re:Shit Article by bluefoxlucid · · Score: 2

      People are too focused on rich people and big business. You hear a lot about the rich paying their fair share, but not much about the poor getting anything. This was a key point in my dispute about the GOP tax plan in one of my recent press releases: the GOP plan doesn't put much of anything into the hands of the poorest.

      This is another natural consequence: folks say, "Oh, maybe the Government can be more fiscally-responsible--WAIT NO, NO, KEEP SPENDING $200Bn MORE THAN YOU NEED TO BECAUSE FUCK JEFF BEZOS HE'S RICH ENOUGH NOW!!!!" That, at least, is the point of the headline, the "two-edged sword" comment, and the outcry. Really, how does Jeff Bezos being even more super-rich hurt anything?

      We need to focus on excessive government spending so we can pay for things like, oh I don't know, a $200Bn public healthcare option to get 100% of Americans covered 100% of the time. The rich people are fine--they're rich, which means they don't go without food, homes, or healthcare. Let's talk about the 41 million people who don't eat every day: we obviously aren't serving their needs properly.

    14. Re: Shit Article by Obfuscant · · Score: 1

      I suspect it will work like everything else in America. Company X has the resources to "contribute" to a politicians campaigns in return for "recommending" their portal.

      Politicians don't recommend portals.

      We have a buying system at our Uni. Just implemented. It has a dozen vendors, including, I think, Amazon. It certainly includes Staples or Office Max. Adding a vendor to the portal requires asking. That's all. Then the accounting folks set it all up.

      This isn't a vast conspiracy for some huge monopoly to take over the planet. There's too many vendors involved to call it a monopoly.

      A bunch of companies jockeying for position.

      Yes, that's what it is. There are a bunch of companies involved. You just shot your conspiracy in the foot. It's not just Amazon.

      I think first to market doesn't play that big of a role.

      Amazon is not "first to market" on the concept of a buying system with a direct link into a company order system.

      All in all, one company should not be the sole proprietor of a portal for purchasing products, government or not.

      One company should be the maintainer of their portal from the buying system into their ordering system. Who else should do that? The government manages the buying system, who else did you think would worry about that level of red tape?

  3. Compare military base exchanges by nicolaiplum · · Score: 1

    Compare this with military base exchanges (PX/BX). There is a bidding and qualification process for these, and then a vendor gets to be present in the captive markets of US military personnel who mostly shop on their base. So, it's a closed market operated by the US government that benefits the relatively few larger corporations who enter it. No-one is upset about that.

    I'm not a big fan of Amazon's market power, but the reality is that they have changed retail: you have to be at least as good as Amazon to survive. So you have to be as easy to access, easy to buy from, as cheap, as full of local individual character as Amazon, or some other combination of attributes that makes you at least equal, in the consumer mind, to Amazon.

    Now, you also have to be at least as good at selling and delivering to government as Amazon. Get to it.

    --
    "For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled"
    1. Re:Compare military base exchanges by Anonymous Coward · · Score: 1

      Compare your example with GSA Advantage, where companies do such bidding and qualification and also pay the GSA for the privilege of being a supplier. In exchange, they gain access to the captive audience of the US government.

      It sounds like this is just offloading that backend work to someone else.

  4. No problem by JOstrow · · Score: 2

    This is fine. No reason to artificially block efficiency.

    Just stop giving Amazon tax breaks then.

    1. Re:No problem by Anonymous Coward · · Score: 0

      This is fine. No reason to artificially block efficiency.

      Just stop giving Amazon tax breaks then.

      Why stop Amazon's tax breaks? I see no reason to artificially block efficiency.

    2. Re:No problem by JOstrow · · Score: 1

      False equivalency, anonymous coward.

  5. Speaking of Monopoly on Amazon... by Anonymous Coward · · Score: 0

    I hate it that this version of Speed Die Monopoly is an Amazon exclusive.

    1. Re:Speaking of Monopoly on Amazon... by Anonymous Coward · · Score: 0

      Link, stripped of affiliate tag: https://www.amazon.com/gp/product/B06XYMLMBN/

  6. FWIW by rmdingler · · Score: 1

    Except for being average sized and male, I am otherwise an Amazonian. I have the Prime membership, the Fire TV, and though I never plugged in the Echo, I will often purchase an item under the protection of the Amazon umbrella even if it's available somewhere else a bit cheaper.

    Last Christmas though, I made a couple of purchases on other web sites that I could've made on Jeff's.

    Why? I just don't think one retail outlet should have an utter stranglehold on the marketplace. Competition is still the best regulatory agent available.

    --
    Happiness in intelligent people is the rarest thing I know.

    Ernest Hemingway

    1. Re:FWIW by Anonymous Coward · · Score: 0

      Under those circumstances, shouldn't you provide your business to whomever provides the best service? I'm all for supporting mom & pop - don't get me wrong - but if the option is to buy from Home Depot or Amazon, those are two companies that are (more or less) on an even playing field.

    2. Re:FWIW by lgw · · Score: 1

      shouldn't you provide your business to whomever provides the best service? I'm all for supporting mom & pop - don't get me wrong

      When I recently bought a large TV from Amazon last summer, I opted for their special delivery and setup service. That service turned out to be literally a mom-and-pop outfit: a couple renting a truck, with their 10-ish daughter in tow. They did a great job setting up my TV though!

      Point is, it's not either-or. The TV was made by a giant Korean conglomerate, sold by a giant US conglomerate, but delivered by a mom-and-pop operation, and I was quite happy with the service. The mom-and-pop operation had to register in some way with Amazon, but they were clearly independent.

      --
      Socialism: a lie told by totalitarians and believed by fools.
    3. Re:FWIW by Anonymous Coward · · Score: 0

      I occasionally buy a new blu ray from an Amazon reseller, prime account notwithstanding because even @ 3.99 s&h, the price may be cheaper - and sometimes I get a personal handwritten note from the seller, smiley face, etc.. I make a mental note of that person, for future reference/use. I guess that counts as a mom & pop operation, and a personal support on my part.

  7. Uncle Moneybags was furious at the news and by Anonymous Coward · · Score: 0

    announced a punitive Super Tax, threatening to follow it up with Street Repairs if his demands were not swiftly met.

  8. GSA Advantage by Anonymous Coward · · Score: 0

    I'm not sure how I feel about this change. GSA Advantage is an online portal where government employees can already make such purchases, the GSA itself does the buying directly from businesses (it's also publicly accessible). It is definitely an example of government reinventing the wheel where private industry is already there, and probably at a higher cost. Amazon may be at an advantage and has a dominant position, but I'm not sure that it is a reason not to outsource the wholesale purchasing, as long as Amazon is not the only vendor. Government has a long history of purchasing from smaller companies, and preferring Veteran-owned institutions, so that will likely continue. Products sold by such companies will likely continue to be favored as well within the marketplace.

  9. How did Amazon get to where they are? by Dadoo · · Score: 1

    This is a little off-topic, but I have to ask: how did Amazon get to where they are? I can't stand using their site. Their search function is terrible, and their prices are no better than any other online retailers. Every once in a while, I'll find something that only Amazon is selling, but that's really unusual. Anyone else out there feel the same?

    --
    Sit, Ubuntu, sit. Good dog.
    1. Re: How did Amazon get to where they are? by Anonymous Coward · · Score: 1

      Easy returns with prepaid shipping tags

    2. Re:How did Amazon get to where they are? by Anonymous Coward · · Score: 0

      By pumping money into customer service (free shipping, conflict resolution, easy platform for third party sellers, building trust through books, ...).

    3. Re:How did Amazon get to where they are? by WolfgangVL · · Score: 1

      Not-really-free-2-day-shipping. It's a little extra on the upfront base cost, but it beats the 2 day shipping costs of the competition every time.

      My prime membership pays for itself every gift-giving holiday on a single big gift shipping cost (which they giftwrap for me), the 12 year old likes amazon prime video, and the firestick upstairs is a perfect platform for kodi, hulu, netflix, local news, and plex.... better service compatibility than even the various raspberry pis I've tried for that specific job.

      I buy a lot of small electronic components- Digikey, Sparkfun, and Adafruit all want to charge me 10$+ to ship a 10 pack of diodes that cost 2 bucks and the shipping takes a week and a half to a month and half. If it's the wrong thing it's a epic battle to return, and I pay the return shipping.

      Some suppliers will ship direct from Europe, if I'm willing to wait, but have also partnered with Amazon, this means I can get that emergency replacement E3Dv6 hotend tomorrow for extra 5 bucks from Amazon instead of the extra 55 from Europe.

      I can't always group components into large shipments to save on shipping, and Radioshack aint around to save my deadlines anymore. Amazon prime wants an *extra buck-fifty for the diodes, shipping is *free, and in my mailbox within 2 days MAX, often next day and sometimes same day.
      If they get the order wrong, I can open a rapport with the seller right away, or if it's amazon, a return is a single mouse click at no cost to me, with a replacement expected within 48 hours or less.

      I'm not the Amazon cheerleader I sound like, I think they are growing far to powerful, but the answer to your question is the value added stuff I've outlined above.... at least for me. YMMV.

      --
      You are being ripped off every second of every day, so that advertisers can help rip you off even more tomorrow.
    4. Re:How did Amazon get to where they are? by Greyfox · · Score: 1

      More or less by accident, and being easier to use (Specifically in the payment department) than everyone else. Seems like most retail sites want me to create an account just to browse their site, and no, I don't want to create an account with them for a one-time purchase. Amazon results seem to turn up on most google searches for specific items and I already have an account with them, so it's easy. You have to keep an eye on them, though -- it seems like a number of their vendors just buy stuff down at the local Wal Mart and sell it for 2 - 5 times the price on Amazon. I mostly see that with grocery-type items (popcorn, Paper towels, kitty litter, et al.) Once you're aware that their prices can sometimes not be the best, you can shop around a bit. It's not too hard to find an out-of-state wholesaler where you can get your items at a significant discount.

      --

      I'm trying to teach myself to set people on fire with my mind... Is it hot in here?

    5. Re:How did Amazon get to where they are? by Obfuscant · · Score: 1

      More or less by accident, and being easier to use (Specifically in the payment department) than everyone else.

      Being easier to use isn't something that happens by accident.

      Amazon got where it is by starting with one narrow market and then expanding. Amazon USED to be "books". Amazon had a big warehouse full of books, much more inventory than any brick and mortar could manage. The B&M could special order anything you wanted, but at that point they lost their advantage of immediate purchase. They always lost when it came to convenience for things that weren't needed immediately.

      They won the book market, new and used.

      Then they added "this". Then "that". Then "everything".

      it seems like a number of their vendors just buy stuff down at the local Wal Mart and sell it for 2 - 5 times the price on Amazon.

      Amazon is not responsible for what the vendors use for supply chain, or prices. If this is true, then Amazon probably sells it for less and a vendor is cutting it's own throat.

      This isn't abnormal at all. I've caught the local convenience store (across the street from my office) shopping at the local grocery store and even the closest big box, and then they mark things up quite a bit. You want it right now, you pay for convenience. That's how the marketplace works.

  10. and that's the problem by raymorris · · Score: 3, Insightful

    It makes sense to go through a GSA competitive-bidding process when the government is buying 150,000 of something, or when they are buying hundreds of pickup trucks for some fleet.

    When an employee's USB hub croaks, it makes a lot more sense, and is a lot cheaper, to order one from Walmart.com or Amazon than to go through any red tape. I used to work for the government and for some purchases the red tape cost a lot more than the item, and made things a lot slower. The delay was costly when an employee, who is being paid, can't work as effectively for several days.

    This is an attempt to be more sensible, to have the option to just order a damn HDMI cable from Amazon, Walmart, etc rather than requisition one at a much higher cost. You want to have the right level of oversight for different kinds of purchases.

    1. Re:and that's the problem by Anonymous Coward · · Score: 0

      I work for an entity funded by two different state grants. If need even a single screw, I have to get three quotes on the item (or similar) from different vendors. This then has to be approved by my boss, my boss's boss, our state-level-overseer and possibly one other person if it is over $500.

      Even if I order from Amazon (because they have the lowest price on most items... it still means four levels of oversight, an hour's+ salary navigating red tape for multiple people.... for a $0.17 part.

    2. Re:and that's the problem by Mattcelt · · Score: 1

      Perhaps I'm missing something here, but why aren't they building a portal (created a hosted by a third-party that is not involved as a vendor of any of the products) that Amazon and other vendors can interoperate with?

      The items could be made available from each seller without any branding about who the ultimate fulfiller would be. Need a box of pens? Go find the ones you want, pick the best combination of terms and price, and order. If it shows up the next day in an Amazon box, or a Wal-mart box, or a Google box, no one cares.

    3. Re:and that's the problem by JackieBrown · · Score: 1

      Stop buying 500 dollar screws... :)

    4. Re:and that's the problem by Anonymous Coward · · Score: 0

      I realize you were just joking, but there are some legitimate reason some things cost more. Some of it is because it is ruggedized to mil-spec. Sometimes it comes with a baked in replacement agreement or expedited delivery.

      Other times it is because something is classified and you can't simply list the true object on a bill of sale. "Soldier, what would you say this military specific, secret ammo us used for?" "Well, we hammer the enemy with it, sir." "Good. One hammer... $1,000 USD." Might potentially sound silly but it genuinely happens that way.

    5. Re:and that's the problem by Obfuscant · · Score: 1

      Stop buying 500 dollar screws... :)

      Are you posting in the right thread? Did you mean to post this over there?

  11. Judging by the article by rsilvergun · · Score: 1

    the Amendment was written specifically for Amazon, probably after some measure of lobbying. Government contracts are, by and large, a means of wealth redistribution in America. It's the closest we get to socialism. So folks get a little uppity when they see the juiciest contracts just immediately handed out to somebody like Amazon. Especially with how poorly Amazon pays it's rank and file.

    Now, if you can get real socialism in America (e.g. Medicare for all, college for everyone, $15 minimum wages, infrastructure spending, etc, etc) folks will stop caring so much about this kind of thing.

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
    1. Re:Judging by the article by mentil · · Score: 1

      Wealth redistribution from the middle to the upper classes, sure. With contractors like Raytheon, Boeing, Northrop-Grumman, Lockheed, Blackwater (nee Xe), or Halliburton, it's curious the media suggests the US govt. should draw the line at Amazon. Most of the US welfare institutions involve the govt. giving large amounts of money to megacorporations, and calling it a win for the little guy. Actually, nearly ALL actions by the US govt. can be summarized as thus.

      --
      Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    2. Re:Judging by the article by quetwo · · Score: 1

      This really isn't anything new. There are a ton of GSA approved vendors, many of them have "one-stop shopping" sites that do direct billing.

      CDW-G, for example, allows you to already get anything computer/electronics related.
      Graybar, for construction materials
      Granger for supplies, etc.

      When you buy from them, you don't need a bid (unless it's over your direct purchasing limit). This really isn't a change -- it just adds Amazon to the mix.

    3. Re:Judging by the article by Obfuscant · · Score: 1

      This really isn't anything new. There are a ton of GSA approved vendors, many of them have "one-stop shopping" sites that do direct billing.

      And the idea of combining them into a one-stop buying portal isn't new either. We've got one here -- one central buying portal with several vendors where the end user can "buy" things, the authorization goes to an accounting person who makes sure the money is available and the buyer is authorized, and then the bill goes to accounts payable.

      And Amazon, while one of the vendors, certainly isn't the only one. Like you say, Graybar is one I remember. Office Max for sure for office products. And adding more vendors is a bookkeeping process that starts with a simple request from a buyer.

      Yawn. The feds are catching up with the rest of the world. Film at 11.

  12. Governement spending by manu0601 · · Score: 1

    Well, this is a two-edged sword, isn't it? Government spends too much and takes too long to buy its simple office needs, but streamlining that process and cutting costs puts more money in the pocket of Jeff Bezos

    Government spending may be inefficient, but it creates economical activity. Now if its expenses go directly to a fiscal paradise, that positive outcomes vanishes.

    1. Re:Governement spending by Anonymous Coward · · Score: 0

      Well, this is a two-edged sword, isn't it? Government spends too much and takes too long to buy its simple office needs, but streamlining that process and cutting costs puts more money in the pocket of Jeff Bezos

      Government spending may be inefficient, but it creates economical activity. Now if its expenses go directly to a fiscal paradise, that positive outcomes vanishes.

      It "creates economical activity" is just admitting that the rest of us have to work harder to counteract the waste. I for one would prefer a world where I can live better and work less. There's no two-edged sword here, the win-win solution is to reduce government spending.

  13. They are. Why Google and Walmart supported it by raymorris · · Score: 1

    > why aren't they building a portal (created a hosted by a third-party that is not involved as a vendor of any of the products) that Amazon and other vendors can interoperate with?

    They are, but click-bait headlines work. Google and Walmart, for example, gave positive input on the proposal. One lawmaker explained Amazon, Walmart, Staples and Grainger are likely to participate.

    > without any branding about who the ultimate fulfiller would be. Need a box of pens? Go find the ones you want, pick the best combination of terms and price, and order. If it shows up the next day in an Amazon box, or a Wal-mart box, or a Google box, no one cares.

    Normally I wouldn't care who fulfills the order. My experience with Walmart in particular is that they frequently take two weeks to fulfill an order. They don't have counterfeit products as often as Amazon does, though. I could see sometimes one vendor would be preferred over another, depending on the situation and the product. When I absolutely must have it the next day, I wouldn't order from Walmart.

    1. Re:They are. Why Google and Walmart supported it by Anonymous Coward · · Score: 0

      If that is what they are doing, then it makes perfect sense, have someone man the shop (so to speak) to ensure the portal has the best prices from any of the vendors and things should be pretty fair, and they should keep the gov't spending down (who knows it could happen).

  14. CONSIP by havana9 · · Score: 1

    CONSIP in Italy should be the equivalent system for Italiy.
    The problem is that is a yummy target for bribing

  15. GSA Advantage! by QlooQl · · Score: 1

    The government already has this, they call it GSA Advantage! https://www.gsaadvantage.gov/a...

    Our company is a vendor on it and it is a PITA. I don't expect anything new to be better. It's going to be the same garbage crap. My favorite part is they demand proof that you are giving the government the lowest price you charge any customer. Then they make you do hours of paperwork for any small order. And finally they audit the living crap out of you. They asked us to provide detailed quotes from every sale we had made to EVERY CUSTOMER (Government and commercial) for the WHOLE YEAR. Hundred of thousands of transactions... I can't wait until this new program comes out :P