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Phone Companies Get New Tools To Block Spam Calls (cnbc.com)

An anonymous reader shares a report: Phone companies will have greater authority to block questionable calls from reaching customers as regulators adopted new rules to combat automated messages known as robocalls. Rules adopted Thursday by the Federal Communications Commission represent the latest tools against "robocalls," which pester consumers, sometimes multiple times each day, and often push scams. Phone companies can already block some calls that trick consumers by showing up on Caller ID with fake numbers. The new rules make clear that they can block additional calls that are likely scams, such as numbers that start with a 911 area code, or one that isn't currently assigned to anyone.

129 comments

  1. Personal "favorite" robocall by OffTheLip · · Score: 2

    is when the calling number is mine.

    1. Re:Personal "favorite" robocall by olsmeister · · Score: 3, Insightful

      I haven't seen that one, but I have seen a huge increase in robocallers spoofing local numbers because I'm much more likely to answer one of those calls.

    2. Re:Personal "favorite" robocall by robkeeney · · Score: 4, Interesting

      I get many of those, and I know not to answer them because I don't know anyone who has the same area code and prefix as my cell phone number.

    3. Re:Personal "favorite" robocall by Anonymous Coward · · Score: 2, Insightful

      I simply don't answer calls from numbers not in my contacts unless I'm specifically expecting a call, and then it'd better be from an area code that makes sense. If it's important and I don't answer, they'll leave a message.

    4. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      I get several pet day and most use my area code. For awhile, they also used the next 3 digit prefix of my number as well.

      More recently, I noticed a push message from Verizon for some spam filter system (at a cost). I already use an alternative dialer on my phone to filter the bulk of fake calls that used a blacklist and more sophisticated filters, however, many still slip by.

      I'm nearing the point of simply discontinuing my cell phone service and switching exclusively to a data plan with no number, unfortunately, I still need a contact number for professional demand and other service requirements.

      After thinking about this for awhile, phone companies need to introduce a more usable whitelisting system. Traditional whitelists fail on phones because you can't assuming an incoming number corresponds to a contact because they may use an office phone, friends phone, etc. Instead, it would be nice if that user had your number and a special key they needed to include to proceed. This could be some type of public shared key like system, voice recognition, a generic password, etc. It may even be advantagous if the second factor could be assigned on a per person basis so the spammers need two factors: a valid phone number on your white list and the second factor, whatever it may be.

    5. Re:Personal "favorite" robocall by Anonymous Coward · · Score: 0

      Same here. If someone is calling me and they are not one of my contacts, I always question it and if I'm sitting in front of a computer I google the number quickly before deciding to answer or not. If I do answer it, I answer it, remain silent for a couple of seconds, then make some noise, usually clearing my throat or something similar or might say "hello" in a different tone than usual. Then wait for the other person to speak. If they ask for me directly it can be a start to a conversation, if they ask for someone else or are delayed themselves and I can tell they are in a call center, I hang up.

      If it's an out of area number, I don't answer it and I block it.

    6. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      Some guy called me the other day and said he was calling me back. I have no idea who this dude was and I said I did not call him; he must have the wrong number. And he started arguing with me about it and insisted that I called him. I told him a scammer probably faked my number.

      This is a huge, glaring problem and in 2017 there are clearly technological solutions. The FCC needs to get completely out of the way and let the carriers wipe this problem out.

    7. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      Google Voice can be configured to ask the caller's name before ringing your phone and give you the option to accept or reject the call when you pick up.

    8. Re:Personal "favorite" robocall by aaarrrgggh · · Score: 1

      I actually spent time complaining to Verizon (and then had my office manager spend more time) about it, and the fact that they don't do squat now makes me question if they actually want to do anything.

      It makes a cell phone useless.

    9. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      part of the problem is the carriers have no incentive to fix the problem.

    10. Re:Personal "favorite" robocall by Anonymous Coward · · Score: 0

      Yes, when the caller ID shows the same prefix as my cell phone, I know fore sure the caller ID is spoofed so the call must be a robocall scam. Sometimes I choose to answer and fuck with the caller, but most times I don't have time to deal and can safely ignore it. They are shooting themselves in the foot by spoofing your prefix verbatim.

    11. Re:Personal "favorite" robocall by orgelspieler · · Score: 1

      In smaller towns the first 6 of ten digits are frequently the same or very close. So it's hard to know when it's a spoof instead of a real human. I take a different tack. Answer the phone, press 1. Talk to the poor scammer on the other end, and see how long it takes them to figure out that I am messing with them. My record is 6 minutes. (I know, I know. That's what she said.)

    12. Re:Personal "favorite" robocall by Anonymous Coward · · Score: 1

      I actually spent time complaining to Verizon (and then had my office manager spend more time) about it, and the fact that they don't do squat now makes me question if they actually want to do anything.

      It makes a cell phone useless.

      Oh, they'll "do something" when they decide how much extra to charge you for it per month.

    13. Re:Personal "favorite" robocall by Anonymous Coward · · Score: 0

      I answered and asked what company I was speaking with, was hung up on, then saw the number of calls I received decrease sharply afterward.

      As far as I can tell, spoofing numbers isn't illegal per se, but telemarketers using it to deceive a "customer" can arguably be seen as a violation of the Truth in caller ID act (2009), and the FCC therefore wants to crack down on it.

    14. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      They are not ALLOWED to fix the problem because of the FCC. The market would not stand for it if consumers could actually hold telecoms to account in a truly free system. As it stands, the telecom business is highly-regulated and those regulations favor cronies and hurt startups and consumers. Abolishing the FCC and letting free competition in telecom would be a good start. Airwaves are not a mythical public utility. With no FCC, we would likely see a number of new providers, some (or many) who cater to privacy.

    15. Re: Personal "favorite" robocall by Thundercat007 · · Score: 1

      I use an app called Truecaller, has the caller ID of people, others can ad info on cell #'s and report common spam #s (with the option to block)

    16. Re:Personal "favorite" robocall by Megane · · Score: 1

      I've seen a few in recent months that spoof my exchange number. It's a big red flag, because in a big city, knowing someone with the same exchange (which used to matter back in the step switch days) is really unlikely. But I can't block on that. If pretending to be my own number becomes a problem, at least I can block that one, but it hasn't been.

      I had also over the past few years seen malformed numbers, and numbers from an obvious dial-out bank all in the form of ABC-DEF-GHxx where xx was different, but in the same range, like 4x or 5x. That was back when I only got to block 20 numbers. Now I can block 100, which still isn't great because CNID spoofing lets them do whatever they want.

      I also can't block on the name field, and I've sometimes seen the same name call on wildly different numbers, after blocking the earlier numbers.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    17. Re: Personal "favorite" robocall by Anonymous Coward · · Score: 0

      I run a business and I got several numbers in a row to make my company look bigger than it is. Well I then transferred some of those numbers to our mobile plan. How do you propose your system does not ensnare my legitimate phone numbers from this trap?

  2. One more reason not to have a phone by Anonymous Coward · · Score: 0

    If you can't contact me via Facetime or email, fuck you.

    1. Re:One more reason not to have a phone by Anonymous Coward · · Score: 0

      I don't use an iOS device or a Mac and am not a spammer. Fuck me, I guess.

    2. Re:One more reason not to have a phone by Anonymous Coward · · Score: 0

      If you can't contact me via Facetime or email, fuck you.

      I guess you're an anti-Apple fanatic because you didn't even finish reading my post.

  3. Another Revenue Opportunity! by Anonymous Coward · · Score: 0

    So, I wonder if the telecoms will sell this as an extra "feature" to their customers, while simultaneously selling a "whitelist" feature to the callers?

  4. Oh Darn by Anonymous Coward · · Score: 2, Funny

    I love being able to troll these guys. I always ask to speak to a live person and then have as much fun trolling them as possible. For those who say "they are only doing their jobs" the same can be said about organized crime, military officers for repressive governments etc...They called me to waste my time and I will have as much fun as possible with it.

    1. Re:Oh Darn by Anonymous Coward · · Score: 1

      Don't waste your time. Send them to Lenny. You will still get to have fun. :D

    2. Re:Oh Darn by pr0fessor · · Score: 1

      I have a listed land line number that I have kept over the years as part of a custody arrangement and it gets at least two spam calls every day sometimes as many as five or six.

      I transfered someone that claimed to be with Microsoft Support to the real Microsoft Support number once.

  5. What about VOIP and cell phone providers? by Streetlight · · Score: 2

    My household makes use of a VOIP system as well as cell phones for telephony. We can pay extra for the VOIP system to block calls from numbers we identify as SCAM and ROBO calls, but that can be pretty useless since the SCAMers have hacked the caller ID system to switch ID at will. The same can occur for mobile callers. Unless technology can identify the bad guys directly and block them at their source, the problem will still exist.

    --
    In a time of universal deceit, telling the truth is a revolutionary act. George Orwell
    1. Re:What about VOIP and cell phone providers? by Anonymous Coward · · Score: 1

      My household makes use of a VOIP system as well as cell phones for telephony. We can pay extra for the VOIP system to block calls from numbers we identify as SCAM and ROBO calls, but that can be pretty useless since the SCAMers have hacked the caller ID system to switch ID at will. The same can occur for mobile callers. Unless technology can identify the bad guys directly and block them at their source, the problem will still exist.

      Let's just be clear here, the scammers haven't hacked anything. Using a SIP/RTP provider it is an explicitly supported feature to set your outbound caller-id, no "hacking" required.

    2. Re:What about VOIP and cell phone providers? by Anonymous Coward · · Score: 0

      Why is this allowed at all? Why should we let people call us while concealing their numbers?

    3. Re:What about VOIP and cell phone providers? by rbet · · Score: 5, Informative

      There are plenty of legitimate uses for this functionality. If you're using a thirdparty service to deliver messages for you and want the outbound callerid to show your customer service number instead of a random thirdparty number this functionality needs to exist. Similar if you are using a thirdparty service to host conference bridges but need it to appear as if it is an internal service to your business. Ultimately it is a feature that exists for legitimate businesses but can be abused by scammers.

    4. Re:What about VOIP and cell phone providers? by yakatz · · Score: 2

      The real reason Caller ID spoofing is allowed is to allow people with multiple phone lines to show their main call-back number, show the direct dial number of someone who called instead of the main number, or for companies offering legitimate dialing service (for example, school closed for inclement weather calls) to show the number of their client.

    5. Re:What about VOIP and cell phone providers? by dgatwood · · Score: 5, Insightful

      That's fine. The telephone company that bridges those calls to the public phone network should have a whitelist of allowed caller IDs, and if you need to add numbers specific to your business to that whitelist, you should have to provide a very narrow list of allowed numbers to that upstream provider, and a real, live person should have to verify that those numbers really are yours before they allow them through. And it should cost $ to get each new number whitelisted.

      Allowing anyone to provide any arbitrary number is complete and utter incompetence, and everyone scammed by these people probably have a legal right to file a very $$$$$$ contributory negligence suit against the scammer's upstream telecom provider for not blocking the fake caller IDs.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    6. Re:What about VOIP and cell phone providers? by aaarrrgggh · · Score: 3, Interesting

      AKA, the carrier's are complicit in the problem.

    7. Re:What about VOIP and cell phone providers? by Khyber · · Score: 2

      Level 3 is one of the worst. 99% of calls I get originating from their network are fucking scam calls.

      And they'll do nothing about it because it makes them gobs of money.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    8. Re:What about VOIP and cell phone providers? by Anonymous Coward · · Score: 0

      The telephone company that bridges those calls to the public phone network should have a whitelist of allowed caller IDs, and if you need to add numbers specific to your business to that whitelist, you should have to provide a very narrow list of allowed numbers to that upstream provider, and a real, live person should have to verify that those numbers really are yours before they allow them through.

      Good phone companies do that, but the phone system has no way of knowing if a particular participant (company) does a good job. Once you're in the system, there are practically no checks. Consider this: What you're talking about would be called egress filtering in the internet world. A good ISP does not let you send IP packets with just any IP source address. But once your packets are high enough in the ISP hierarchy, there is usually no filtering, because it's not practical. Legitimate uses of source IP addresses that aren't assigned to you through that upstream provider is indistinguishable from address spoofing at that level. As a bad ISP, you can exploit that by not filtering source IP addresses and simply not replying to any complaints. Same thing with the telephone network. A lot of it is just: "We'll take your word for it."

    9. Re:What about VOIP and cell phone providers? by dgatwood · · Score: 1

      But once your packets are high enough in the ISP hierarchy, there is usually no filtering, because it's not practical. Legitimate uses of source IP addresses that aren't assigned to you through that upstream provider is indistinguishable from address spoofing at that level.

      Of course, there's also no need for egress filtering higher up in the hierarchy. By the time the packets get that high in the ISP hierarchy, they should already have been filtered by somebody at the bottom, or in the case of a giant ISP that is both an edge provider and a backbone provider, by the edge router adjacent to its non-ISP customers. The same is true for fake Caller ID, and companies that don't do proper filtering of their customers should be fined or kicked out entirely.

      Policies should be made as close to the source as possible. In the case of Caller ID, IIRC, all Caller ID signals are blocked from normal phone lines, which means this really only applies to trunk line customers. Telephone companies that provide trunk lines to customers (not including trunks to other phone companies' exchanges) should be responsible for doing ingress filtering to ensure that the numbers being sent out are appropriate.

      The problem, of course, is convincing all the telephone providers in places like India that they should obey those policies. The solution, of course, is for the next more-upstream provider to block all caller ID data for calls originating from telephone providers that break the rules repeatedly, until they relent and fix their policies. Either way, this is strictly a policy and enforcement problem that should have been fixed a decade ago.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    10. Re:What about VOIP and cell phone providers? by jon3k · · Score: 1

      That's fine, allow a customer to identify themselves as any phone number they can prove they own. Just like a service provider shouldn't allow you to announce routes via BGP you don't own.

    11. Re:What about VOIP and cell phone providers? by dissy · · Score: 1

      A nice set of standards guidelines being published by an official body for how and when numbers get whitelisted would be very useful too.

      I don't think it should cost any extra to do this on top of the existing service costs, but actually performing good verification and forcing carriers to allow a means to do that would go very far.

      Our voip system I manage at work is one of those that technically "spoofs" caller ID, however only using DIDs we have registered.
      Not all of our phones have public DIDs, we call them "Internal Only phones", however those extensions always present our reception desk / main number in caller ID, so it is at least possible to route an incoming call back into the building, even if that routing is done manually by a human.

      However we also have three separate SIP trunk providers for outbound calls, and only one of those routes DIDs in to us. We have another forth SIP provider for the other half of our incoming DIDs, and due to their pricing we don't use them for outbound at all.

      Currently those outbound only providers have no method to verify our DIDs belong to us, since they don't have access to the registries of the inbound providers who publish those DIDs.
      This needs fixed way further up in the chain.

      Also another reason for the guidelines mentioned above is because we would in essence need to whitelist two blocks of DIDs (1499 numbers in total, don't ask) with all 4 service providers, and again 2 of those 4 have no idea what our DIDs are and no way to verify them.

      It would truly suck for each provider to have their own little, and different, white list process.
      So long as the rules to white list are all the same, we would know any changes accepted by one would be accepted by all of them.

      This is also part of why a white list fee per number isn't particularly reasonable. I'd be going through that process four separate times, multiplied by basically 1500 numbers would be 6000 line-item style charges. Even at one dollar that is an annoying thing to deal with, but multiplied by whatever dollar amount you had in mind could easily push it into the realm of ridiculous.

      Much more reasonable would be to charge a set amount per verification process.
      For the vast majority of us with larger blocks of numbers, this would be a one-time process when starting service, and likely not have to change for years.
      Obviously for whichever service is actually routing newly requested DIDs to you that they serve out of their pool, no verification is needed simply because they already know. If I'm purchasing another 200 DIDs from provider A, it will be A that assigns them to us and should count as verified. Only providers B and so on would need to do any extra work for that.

      This way it would push the burden onto those companies that are frequently changing their DIDs and numbers around often, which at first glance are the very companies causing these problems in the first place.

    12. Re:What about VOIP and cell phone providers? by rbet · · Score: 1

      I'm most familiar with SIP/RTP rather than the more traditional PSTN infrastructure. I can tell you that all major SIP/RTP providers do have fraud monitoring algorithms running and will alert you to potential fraud occurring on your network that you are sending to theirs. You are generally given an opportunity to respond with evidence that this is legitimate traffic or to take action to discontinue the fraudulent use of the network. Invalid callerid information, high volumes of calls with short duration (generally less than 60 or 45 seconds), calls to multiple high cost destinations, or complaints from recipients are situations that can trigger this (clearly not an exhaustive list).

      The real trouble is that there are hundreds (if not thousands) of SIP/RTP providers to use, especially if you are not as concerned with a provider that has super high quality or deliverability written into the SLAs. Also there are many poorly configured session border controllers or SIP gateways out there that are ripe for misuse by individuals with less than honorable intentions. So if a scammer gets shutdown through one provider they can easily move on to the next. Also with SIP it can be relatively easy to obscure your identity from the provider through the use of VPN tunnels and methods to obscure the source of funding for the account.

      Overall what I'm trying to get at is that I agree with your desire to shutdown the scammers and reduce the spam/scam calls that we all receive on a regular basis but as someone that uses multiple Tier-1 SIP providers to guarantee deliverability from my voice infrastructure and with a legitimate need to have thousands of different source numbers generate from my voice infrastructure (none of which are numbers that I own or have any claim to) I can't get onboard with some of the restrictions you have suggested in an earlier post.

    13. Re: What about VOIP and cell phone providers? by Anonymous Coward · · Score: 0

      Woah, where do you work?

    14. Re:What about VOIP and cell phone providers? by Anonymous Coward · · Score: 0

      If you're using a thirdparty service to deliver messages for you and want the outbound callerid to show your customer service number instead of a random thirdparty number this functionality needs to exist.

      No it doesn't need to exist. The phone network is a regulated public utility and access to it is a privilege, not a right. You may want to show your service number instead of a third party number but that still amounts to a lie about where the call actually originates from, regardless of intent. Meanwhile, scammers are taking advantage of this feature to harass the public. Who is to say that your need to cloak the true source of your calls trumps my legitimate need and arguably my right, as a consumer and taxpayer, to know who is calling and the true origin of that call? The ability to spoof the true origin of a call, if that's even going to be allowed at all, ought to be limited to law enforcement and even then only with a valid court issued warrant to conduct that activity.

    15. Re:What about VOIP and cell phone providers? by Anonymous Coward · · Score: 0

      The problem, of course, is convincing all the telephone providers in places like India that they should obey those policies.

      Why can't the customer simply tell the phone company that they don't want to receive any calls whatsoever from India, China or Bumfukistan?

    16. Re:What about VOIP and cell phone providers? by dgatwood · · Score: 1

      The real trouble is that there are hundreds (if not thousands) of SIP/RTP providers to use, especially if you are not as concerned with a provider that has super high quality or deliverability written into the SLAs. Also there are many poorly configured session border controllers or SIP gateways out there that are ripe for misuse by individuals with less than honorable intentions.

      The real trouble, then, is that there isn't a global insecure gateways blacklist that flags those poorly configured SIP gateways and causes the entire world to drop all traffic from them. There should be a bar that says, "You must be this tall to ride the ride." If a SIP provider can't keep their systems up-to-date with reasonable security, they should not be allowed to inject calls into the POTS network by any means.

      Overall what I'm trying to get at is that I agree with your desire to shutdown the scammers and reduce the spam/scam calls that we all receive on a regular basis but as someone that uses multiple Tier-1 SIP providers to guarantee deliverability from my voice infrastructure and with a legitimate need to have thousands of different source numbers generate from my voice infrastructure (none of which are numbers that I own or have any claim to) I can't get onboard with some of the restrictions you have suggested in an earlier post.

      You might not own or have claim to them, but you presumably have authorization from the people who do. They wouldn't have to require that you in particular are leasing the number from some telco. It would be sufficient to require you to prove that you are authorized to use the number by the person or business that is leasing the number. Obviously, your customers provide you with the source numbers, so other than the fact it would be a bit of a paperwork headache, I don't see any reason you couldn't pass on that information to your upstream provider when signing on.

      --

      Check out my sci-fi/humor trilogy at PatriotsBooks.

    17. Re:What about VOIP and cell phone providers? by sjames · · Score: 1

      The problem can be solved even with a very broad filter. That is, require U.S. providers to do full and proper egress filtering. Further, drop any international calls that claim to be from a U.S. telephone number (since that can't be true).

      For those cases where a U.S. corporation employs a foreign call center that makes outbound calls, they can either live with it or set up a reflector to give the call a verifiable U.S. number.

  6. Only Spam Blocker I Need by Anonymous Coward · · Score: 1

    http://www.jollyrogertelco.com/

    Some of the recordings are hilarious when the telemarketers start losing their shit.

    1. Re: Only Spam Blocker I Need by Anonymous Coward · · Score: 0

      Haha that's great!

  7. Political calls excepted by Okian+Warrior · · Score: 3, Insightful

    Are political calls still exempt from the rules?

    My favorite is the one offering between $5000 and $7000 for any women willing to make damaging accusations about Roy Moore

    I hate all robocalls, including political ones, and don't see why they should be exempt from the rules.

    Also: Don't we hate the FCC because of the net neutrality thing? Has that changed?

    1. Re:Political calls excepted by DontBeAMoran · · Score: 1

      So... bribes to defame? Isn't that like twice illegal? Why does that shit exists?

      --
      #DeleteFacebook
    2. Re:Political calls excepted by Burdell · · Score: 4, Informative

      Except that's not a political call, that's just fraud. Better news reports said the contact information was invalid, and there's no such person working for the claimed newspaper. It was simply someone trying to stir up opposition to the newspaper.

    3. Re:Political calls excepted by Anonymous Coward · · Score: 2, Insightful

      The robocall in question is most likely "damage control" by Moore's supporters, in order to discredit the source of information. "Washington Post is bribing women to come forward!" would be a good story to have for why everyone should still vote for Moore.

    4. Re:Political calls excepted by Anonymous Coward · · Score: 0

      The robocall in question is most likely "damage control" by Moore's supporters, in order to discredit the source of information. "Washington Post is bribing women to come forward!" would be a good story to have for why everyone should still vote for Moore.

      The report says a pastor received the call. Many of Moore's supporters are religious conservatives. I don't think the pastor was a part of the fraud, but may have been the target of the robocall because he would have social contact with the people the robocall is really targeting: Moore's religious supporters.

    5. Re:Political calls excepted by mi · · Score: 1

      Are political calls still exempt from the rules?

      The new rules allow blocking based on technicalities — such as claiming to be from a number that does not exist.

      As long as you provide a real number — such as that of a political campaign's office — you are in the clear. And should be...

      I hate all robocalls

      I do too. But I do not know, how to ban them without violating the First Amendment...

      --
      In Soviet Washington the swamp drains you.
    6. Re:Political calls excepted by orgelspieler · · Score: 1

      You know that was a hoax right? Those idiots in Alabama are stupid enough to think that's how real journalism works. Of course they also believe the Orange Shitgibbon in Chief when he says the Gray Lady is "fake news."

    7. Re:Political calls excepted by Anonymous Coward · · Score: 0

      Even if it weren't fake, it still wouldn't qualify as a political call, the wapo is not a political party no matter how much credulous fools like donkey warrior desperately insist they are.

    8. Re:Political calls excepted by UnknowingFool · · Score: 1
      Well on the face you can tell it's fraudulent

      Hi, this is Bernie Bernstein, I’m a reporter for the Washington Post calling to find out if anyone at this address is a female between the ages of 54 to 57 years old willing to make damaging remarks about candidate Roy Moore for a reward of between $5000 and $7000 dollars. We will not be fully investigating these claims however we will make a written report. I can be reached by email at albernstein@washingtonpost.com, thank you

      Bernie Bernstein? To me that sounds like a fake name like "McLovin". Also no newspaper offers "a reward" like that.

      The caller might have well offered a million dollars of his Nigerian inheritance if the recipient would divulge his bank account information.

      --
      Well, there's spam egg sausage and spam, that's not got much spam in it.
    9. Re:Political calls excepted by Anonymous Coward · · Score: 0

      My favorite is the one...

      No, it's not your "favorite". It's just an opportunity for you to (once again) spread misleading information in your usual brand of naked partisan-ism.

      "Misleading information? Me?" I bet you would glibly say, putting on your absolute BEST performance at looking innocent. "How could simply linking a story, about a factual event, be misleading?" you might say. Except you'd say it using multiple sentences, split over many lines, since you have a fear of allowing more than 2 sentences to exist together without a paragraph break. (Fear of sentence polygamy, OW?)

      captcha: gullible patsy dipshit

    10. Re:Political calls excepted by Anonymous Coward · · Score: 0

      The new rules allow blocking based on technicalities — such as claiming to be from a number that does not exist.

      That's not a technicality, that's a means of direct and explicit exploitation.

      As long as you provide a real number — such as that of a political campaign's office — you are in the clear. And should be...

      Only if I'm allowed to tell you that I don't want to do business with you, and to tell you that you can't harass me.

      Bad enough broadcasting, I could call all day and they'd never listen to me when I tell them their noxious ads make me vote against them, narrow-targeting is offensive as it intrudes on my peace and comfort.

      I hate all robocalls

      I do too. But I do not know, how to ban them without violating the First Amendment...

      There's no need for a ban. Allow freedom of commerce. Let me choose not to do business with anybody who allows a robocall. Or better yet, let me charge those who engage in such conduct.

      There's no First Amendment right against me, I'm not even a member of Congress, let alone a client.

    11. Re:Political calls excepted by Anonymous Coward · · Score: 0

      If you had a politician showing up at your door two to three times a day to pitch himself for office, you could get him arrested for harrassment.

      You have a right to speech on public property. On my property you can shut up or get out.

      Why would that not work the same way with a politician harassing you.

      On top of it, if its a robocall its a machine. Do machines have the right to free speech?

    12. Re:Political calls excepted by Applehu+Akbar · · Score: 1

      So... bribes to defame? Isn't that like twice illegal? Why does that shit exists?

      Since a special exception to the Fourth Amendment requires men to resign on accusation of harassment, bribery is as good a tool as any to knock out any politician you don't like.

      The latest to get hit is Al Franken.

    13. Re:Political calls excepted by Burdell · · Score: 1

      Unfortunately, many of the people of the fine state of Alabama (of which I am a life-long resident, being more embarrassed every day by the Alabamification of US politics) are blithering idiots and would eat up a conservative talk-radio host announcing the WaPo was soliciting uninvestigated comments for cash as just more proof that the whole thing was fake news.

    14. Re:Political calls excepted by sjames · · Score: 1

      In this case, it is likely supporters of Moore making the calls in order to discredit the well corroborated accusations that he has a history of perving on teenage girls.

  8. What are they? by Anonymous Coward · · Score: 0

    A 'robocall' sounds like there is a machine on the other end? What do the robots say?
    I can't remember getting a prank phone call for decades now.

    1. Re:What are they? by Anonymous Coward · · Score: 0

      the most notable examples would be "Rachel from card services". or "Windows support"

    2. Re:What are they? by Megane · · Score: 1

      Mostly it's just a recording that starts talking when you answer the phone and say hello. The stupider ones don't even wait for you to pick up the handset or say hello, and your answering machine will catch them mid-shill. If you can't tell by their tone of voice (talking at you rather than asking you something), you can just keep saying hello? hello? hello? and they won't stop.

      The smarter ones now are trying to do voice-recognition AI, but are still fooled by out-of-band questions like "what day is it?" and "what is today?"

      Whatever you do, don't say "yes" to anything. There are rumors of scam calls that try to record you saying "yes" so that they can forward it to some other scam that wants to hear it.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  9. useless by Anonymous Coward · · Score: 0

    A change without a difference. They're doing things like banning caller ID phone numbers with area code 911. Big woof.

  10. Mulling about getting a call blocker by rikkards · · Score: 1

    Still have a landline and am tempted to get a call blocker. There is one that is whitelist and blacklist capable.
    Whitelist- goes right through
    Blacklist - hangs up
    In between gets a message to hit 0 and leave a message. Don't hit it and you get hung up on
    Robocalls can't hit 0 so they get hung up on.

    1. Re:Mulling about getting a call blocker by Khyber · · Score: 1

      "Robocalls can't hit 0 so they get hung up on."

      Please, we've got audio recognition down pat, now days. Listen for "press number" and then press that number is trivial for a program.

      --
      Still waiting on Serviscope_minor to wake up to fucking reality and realize that Jessica Price isn't going to fuck him.
    2. Re:Mulling about getting a call blocker by rikkards · · Score: 1

      Cool so then you go to voice mail, which at some point I will probably listen to (most likely when I get an email from someone saying "Hey why didn't you return my call")

  11. google fi does a good job at this by dominator · · Score: 3, Informative

    I'm using Google Project Fi for my carrier, and they're identifying about 80-90% of robocalls correctly as SPAM. The phone still rings, but the phone's screen turns red and says "Suspected SPAM caller". They also give you an easy way to report calls as SPAM from within the phone app.

    1. Re:google fi does a good job at this by Anonymous Coward · · Score: 1

      That isn't Google fi, it's software on the phone. It shows the same thing on a Pixel connected to Verizon.

    2. Re:google fi does a good job at this by Anonymous Coward · · Score: 0

      Is this similar to: "Uber is not the driver or the car, it's the name of the company and/or the name of the app that does ride sharing"?

  12. Who cares if the phone companies can block them by Solandri · · Score: 2

    The real question is, when will the phone companies let me block them?

    My problems began about a year ago when I started getting a bunch of wrong number calls from people asking (in Spanish) for Manuel. My guess is someone didn't memorize their new phone number correctly and was giving out my number instead. I managed to get most of those sorted out eventually. Although one little old lady (I picked out "abuela" in what she was saying) kept hanging up and calling again, thinking she was continuously dialing the number wrong.

    But then the robocalls began. Most of them in Spanish, but a few English. Mind you, I've had this number for almost 20 years with only a handful of spam calls each year. But my guess is the person also used my number when signing up for things, because I started getting 5-10 robocalls a day. The phone company was absolutely useless at helping me block them. The only way I survived was because Google's phone app tells you if a number is a suspected spam caller, and I just let it go to voicemail (they always leave a 5 second empty voicemail).

    Does anyone know of an app which generates the "number has been disconnected" tones in response to an incoming phone call? I'm reluctant to change my voicemail to that because I do occasionally get real voicemails.

    1. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      Does anyone know of an app which generates the "number has been disconnected" tones in response to an incoming phone call? I'm reluctant to change my voicemail to that because I do occasionally get real voicemails.

      Most telemarketers just ignore that SIT tone https://en.wikipedia.org/wiki/Special_information_tones, so it won't do any good.

    2. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      Number disconnected .. I used to have a $10 gadget in the phone line - no need for an app. Not everything has to be an app.

    3. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      Where on the Android phone do you install this gadget that doesn't have to be an app?

    4. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      I had a device called a "robozapper" which had a switch to play either the first half second of the first tone of that, or all 3 tones before it started ringing the (landline) phone connected to it. Most telemarketing robodialers will hear those tones and automatically dump the call, and many will flag the number as inoperable and won't call back (perhaps for a set period). It worked for 15+ years until lightning disabled it. They're "expensive" now, so I haven't replaced it yet, but every spam call I now get edges me closer to buying another one.

    5. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      Does anyone know of an app which generates the "number has been disconnected" tones ...

      You are looking for the Special Information Tones (SIT) that communicates that information. There are sound files on the Wikipedia page (https://en.wikipedia.org/wiki/Special_information_tones). You likely want to use the "Vacant Code" like the old TeleZappers.

    6. Re:Who cares if the phone companies can block them by Bryansix · · Score: 1

      I use an app call "Should I Answer?". It allows blacklisting, community blacklisting, whitelisting and many more features including allowing offline reviews.

    7. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      Yes, but what are these free apps selling to stay in business?

    8. Re:Who cares if the phone companies can block them by OppMan29 · · Score: 1

      Oh Sorry abuela Manuel is not with us anymore.... please let others know... that would had stopped the calls right away...

    9. Re:Who cares if the phone companies can block them by AnalogDiehard · · Score: 1

      Does anyone know of an app which generates the "number has been disconnected [youtube.com]" tones in response to an incoming phone call?

      Google "ic sit tone" and go to the Wikipedia hit. Download the wav file, put it in your mobile device, record your new greeting, play the wav file over speaker, speak your greeting. Spam calls have drastically dropped off.

      I'm reluctant to change my voicemail to that because I do occasionally get real voicemails.

      Nah, my friends and others still leave messages once they hear my voice in the greeting. Just don't play the SIT tone too loud like the phone company does.

      --
      Eternity: will that be smoking, or non-smoking? I Corinthians 6:9-10
    10. Re:Who cares if the phone companies can block them by Anonymous Coward · · Score: 0

      You could try telling them that Manuel is dead, then maybe they would stop calling.

  13. dumb by supernova87a · · Score: 1

    Cmon, wtf was that article? It was like 2 lines of journalism written on a piece of toilet paper.

    I'd like to see a good explanation of why the FCC and phone companies have not been more proactive in requiring some kind of hard-registration of entities to be able to produce their own caller ID, and nip this problem in the bud. Or some more effective way for consumers to report and identify these serial spammers.

    The amount of experimentation by the bad guys is way outpacing the response. The innovation they are showing is obvious -- I get calls from the same xxx-yyy-1234 prefix as mine, different variations, even my own number calling me, twice!

    Agencies typically move way too slow for something like this. They are outmanned and outgunned.

    1. Re:dumb by Anonymous Coward · · Score: 0

      because the phone carriers are getting money for carrying the calls under the current policy

  14. Falling Short of the Problem by Neuronwelder · · Score: 1

    This article does not clarify if it can handle the big problems of a computer sourced call. A computer call can generate about 20 numbers. You are limited to blocking 10... PHONES have to catch up with larger spam.

  15. Circumvent Spoofed Caller ID by Anonymous Coward · · Score: 0

    It would be nice if I could use a *XX feature to get the real originating number of the last call. Then at least I would have something useful to add to the near valueless FCC Do Not Call complaint report. The actual origination number should be known to the telco.

    1. Re:Circumvent Spoofed Caller ID by Anonymous Coward · · Score: 0

      You shouldn't have to dial shit, in my opinion. The originating number should always be revealed instead of the "caller ID." Fuck the telcos for allowing this bullshit.

    2. Re:Circumvent Spoofed Caller ID by Megane · · Score: 1

      Some calls don't have an originating "number", because they come from VoIP, and there is no need to even be able to receive calls before you can make them. You just give your VoIP program a random bogus number to fill in the caller ID if it asks for one, and you can change it any time you want. You don't even have to have a real phone, it can just be software on a computer.

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
  16. Car Warranty by coinreturn · · Score: 1

    But what if my car's extended warranty really is expiring?

    1. Re:Car Warranty by Major+Blud · · Score: 4, Funny

      I used to get these all the time, until I decided to play along once. I told the guy that I no longer owned the car in question, but if he would be interested in selling me warranty for my new car....a Bugatti Veyron SuperSport. He said "I can't find that in my system, is it Italian". I directed him to check it out on Google, and he hung up and never called back. Shame too, because I was hoping the extended warranty would cover the $30,000 tires.

      --
      If you post as Anonymous Coward, don't expect a reply.
  17. beat THAT, Chad! by Thud457 · · Score: 1

    Just imagine being the lucky fella to bag the LAST elephant! Hard to top a trophy like that! /s

    --

    the preceding comment is my own and in no way reflects the opinion of the Joint Chiefs of Staff

  18. Whitelisting makes more sense. by Anonymous Coward · · Score: 1

    1. Nobody gets through, unless they're in one of my address books.
    2. If I want you to contact me, I add you by adding your contact details to my phone. I tell you that you can contacte only with the numbers/addresses you give me.
    3. If I run a business, the first contact goes through a form, which can put you in an address book. (Kept confidential, of course.)
    4. I have a communication firewall on my home server, that only lets through calls, e-mails, IM messages etc, if they are in the right adress books. (One book is reserved for people whose contact details I want to keep, but who are still blocked. And one book is for everyone who can get through even if I block everything, as I do, e.g. at night.)
    5. I do not even have a mail box. Since I do not accept signatures as valid authentication, all mere information transfers must go over digital channels. And all physical goods, like packets, must be handed to me directly, or they are considered stolen. By you, I presume. No exceptions.
    Love letters and similar things where the medium matters, count as physical goods though.

    IMHO this should become the new standard.

  19. iPhone remedy for robocalls by AntronArgaiv · · Score: 1

    Got fed up with robocalls, and since you can't block them due to spoofed caller ID, I set all my contacts to an audible ringtone and made my default ringtone a single "ding".

    Now, unknown callers ring with a single "ding" and people on my contacts list ring with a normal ringtone.

    Not perfect, but workable. It would be welcome, though, to see some action on the part of the telcos or the FCC/FTC in regards to the blatant ignoring of the DoNotCall list...

    1. Re:iPhone remedy for robocalls by Anonymous Coward · · Score: 0

      Got fed up with robocalls, and since you can't block them due to spoofed caller ID, I set all my contacts to an audible ringtone and made my default ringtone a single "ding".

      Now, unknown callers ring with a single "ding" and people on my contacts list ring with a normal ringtone.

      Not perfect, but workable. It would be welcome, though, to see some action on the part of the telcos or the FCC/FTC in regards to the blatant ignoring of the DoNotCall list...

      Can you set the default ringtone to an mp3? an mp3 of one second of silence?

  20. I got called by a 555 number by nctritech · · Score: 1

    I literally had a spoofed number come in that had an exchange of "555." Something tells me that there's no legitimate reason to allow such numbers through. I'm not a movie.

    1. Re:I got called by a 555 number by rbet · · Score: 1

      Contrary to popular belief the 555 exchange is a valid exchange in many area codes.

  21. Not a technology problem. by Gravis+Zero · · Score: 1

    Robo-calls could be solved using 80s technology but never has been because not only is there no incentive to do it but they are paid to allow it to happen. How hard is it to create a network that actually verifies if the sender is giving the correct number? Forget global issues, the problem still exists inside the USA which is the most litigious nation! A simple contract between networks could ensure that allowed fraud would result in financial damages.

    Think about this: we don't have this problem with computers, so why do we have it with telephones?

    --
    Anons need not reply. Questions end with a question mark.
    1. Re:Not a technology problem. by Anonymous Coward · · Score: 0

      We do have this problem with computers.

      When was the last time you were able to figure out where that spam e-mail came from? They spoof email addresses, IP addresses, and even the website in questoin (which is redirected six times and then you wind up on a site that has a URL spoofed).

    2. Re:Not a technology problem. by Obfuscant · · Score: 1

      How hard is it to create a network that actually verifies if the sender is giving the correct number?

      Very. What is "the correct number"? How do you ask a telco in Romania what the "correct number" for a call is? I have a cell phone that I use while on the road for my company, but I want all returned calls to go to my receptionist who I pay to answer stuff. Tell me how my landline at my office is not the "correct number" to use in caller id when I make a cell phone call.

      But all I have to do is tell people to call me back at the landline number and the problem is solved, right? Don't be stupid. I have a modem/data line that I sometimes use to make outgoing calls at work, and when I leave messages I am explicit in telling people what number to call me at. I still get dummies who ignore that and call me on the modem line because that number showed up in their caller ID. The correct number for that line is the other one.

      Forget global issues,

      Then forget a solution. All a robocaller has to do is use a non-US telco and you have a "global issue". Do you really think all those "Microsoft Support" calls from people with Indian accents come from a US telco?

      A simple contract between networks could ensure that allowed fraud would result in financial damages.

      You truly do not understand the global nature of the telephone system, or how many companies are involved.

      Think about this: we don't have this problem with computers,

      We don't?

      Attention everyone, we've finally met someone who gets no spam.

    3. Re:Not a technology problem. by Gravis+Zero · · Score: 1

      Way to obfuscate the argument and conflate points! Well done, Obfuscant.

      --
      Anons need not reply. Questions end with a question mark.
    4. Re:Not a technology problem. by sjames · · Score: 1

      Your objections are non-problems. Your cell provider should simply ask you to verify the number you present in caller ID as belonging to you. It should be penalized if it doesn't. If a call originates outside the U.S. jurisdiction, the caller ID should at least be plausible (that is, block it if it claims to originate in the U.S.).

    5. Re:Not a technology problem. by Obfuscant · · Score: 1

      Your objections are non-problems. Your cell provider should simply ask you to verify the number you present in caller ID as belonging to you.

      You have no idea of the problem, do you? The problem of fraudulent caller ID data is not cell users. Not even close. It has nothing to do with cell providers. I don't have to verify the number they send in caller ID as mine, because THEY ASSIGNED ME THAT NUMBER. I got it from them. And I don't "present" it, they do. Sheesh.

      If you think that the "Microsoft Support" caller with the Indian accent, or the "$250,000 small business loan", or the "credit card debt reduction", or the "free vacation cruise" callers are using cell phones, you are ignorant at best.

      If a call originates outside the U.S. jurisdiction, the caller ID should at least be plausible (that is, block it if it claims to originate in the U.S.).

      You truly don't understand the system or what it is intended to convey. It isn't "country of origin ID", it's "caller ID". The information is supposed to identify the caller. If a US number correctly identifies the caller (such as a return call from a US company's offshore call center) then a US number is quite appropriate. If you call Dell, e.g., at one of their US 800 numbers, and the connection to their Indian call center drops for some reason, when they call you back the number should be Dell's US number, not some obscure Bangalore phone number. You won't recognize the foreign number, but you will recognize Dell's, and Dell's name should be on it. The person who is calling you works for Dell and they're calling you on behalf of Dell. Caller ID saying "Dell" is absolutely valid.

    6. Re:Not a technology problem. by sjames · · Score: 1

      Are tou really this God damned stupid? All caller ID have to be either sanity checked or egress filtered or none. Otherwise the scams will continue. If, as you suggest, your cellular provider presents anything but your cell number as a caller ID (as you seem to claim), then it needs to be validated. Possibly by looking in their own database (if your POTS comes from the same provider) or by checking with your POTS provider. You started the example of a cellphone, so I continued with it. If you like, substitute POTS line, VoID service, or tin cans and string as you like. If it makes it's way to the phone network, the example holds.

      If you would spend a quarter as much energy on seeing a solution as you do crying about us being helpless, you might just be able to understand.

      As for the rest (which you for some reason felt the need to repeat), if we can't VERIFY that the ID is correct or enforce a requirement that it be so (due to the caller not being in the U.S.), then we should block it if it claims to be from the U.S. (since it is not). The caller and the company that contracted them can prove the validity by using a reflector that exists within the U.S.s regulatory jurisdiction. That way they become responsible and the ID then really does originate (on the POTS system) from the U.S.

      Other countries are free to do/not do as they please but that will at least make U.S. origin caller ID trust worthy.

  22. Can but Don't by TechyImmigrant · · Score: 1

    >Phone companies can already block some calls that trick consumers by showing up on Caller ID with fake numbers.

    If they can, why don't they?

    The current trick seems to be to make a fake ID with my local area code. It obviously fake, the phone company knows it's fake because the area code doesn't match the source and TFS tells me they can block them. So why don't they? I get them every day.
     

    --
    I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    1. Re:Can but Don't by Anonymous Coward · · Score: 0

      because they sale the scammers the tech to do that.

    2. Re:Can but Don't by Obfuscant · · Score: 1

      It obviously fake, the phone company knows it's fake because the area code doesn't match the source and TFS tells me they can block them. So why don't they?

      Because it might be a valid call. And you haven't told them to.

      I take my car to a local dealer for service. They hire a company to do an after-visit followup to survey my satisfaction. This is an existing commercial relationship which gets them around the DNC list. The company they hire can be anywhere on the planet, the caller ID they send is the number of the dealer. They do that so even if I don't answer the call, I know that the dealer is trying to contact me. They care.

      What is actually a problem is that I'm paying for "Caller ID Name and Number" service. The number shows up, but there is rarely a name. Or maybe there really are a lot of people named "California" or "Unknown Caller".

    3. Re:Can but Don't by TechyImmigrant · · Score: 1

      >Because it might be a valid call. And you haven't told them to.

      So TFS is wrong. If they can't tell the difference, then they can't block calls with counterfeit IDs. TFS says they can. So it's the usual incompetently made claims by journalists who can't be bothered to understand what is going on.

      --
      I should use this sig to advertise my book ISBN-13 : 978-1501515132.
    4. Re:Can but Don't by Obfuscant · · Score: 1

      So TFS is wrong. If they can't tell the difference, then they can't block calls with counterfeit IDs.

      Well, TFS talks about caller ID numbers for numbers that are not currently in use or using certain area codes. Yes, they can detect those, and they could block those. That assumes there is a system created whereby your local telco (who sends you the caller ID info and rings your phone) can quickly query the validity of the number provided to it. That's a tall assumption.

      But what you claimed was "the phone company knows it's fake because the area code doesn't match the source". That's not true. I gave you just one example of why the area code would not match the source for a perfectly valid call.

      And, because it might be a valid call, your telco cannot realistically just block it because you haven't asked them to.

    5. Re:Can but Don't by sjames · · Score: 1

      So only allow it if the dealer has registered the call originator.

    6. Re:Can but Don't by Obfuscant · · Score: 1

      So only allow it if the dealer has registered the call originator.

      The car dealer isn't a phone company. They can't "register" the survey company. There is no system for them to tell all the phone companies in the world that someone in Arkansas, for example, is authorized to use their incoming number for caller ID. It just doesn't exist.

    7. Re:Can but Don't by sjames · · Score: 1

      Of course they can, with the calling party's U.S. phone provider who could then check it with the dealer's phone provider. Don't be daft.

      Decent ISPs manage the analogous checking of BGP and source IP addresses all the time even in the absence of regulations. Since the phone companies don't do it voluntarily, regulation it is.

  23. Finally, the government is governing. by Futurepower(R) · · Score: 4, Informative

    I also Google all numbers not in my list. Never answer robocalls. That encourages them.

    It's good to see the U.S. government acting as it should. About 15 years late, but better than never.

    The article linked in the Slashdot summary has little information.

    The FCC meets today to discuss the new rules: FCC Commission Meets Tomorrow; Will Address Robocall Blocking (Nov. 15, yesterday)

    I found a PDF of the FCC's ideas about helping prevent robocalls at the November 2017 Open Commission Meeting -- Blocking Unlawful Robocalls (PDF).

    The summary? Nothing has been done yet.

  24. Simple: by Anonymous Coward · · Score: 0

    Have your system reject the call, unless it is in your contacts list / address book.

  25. the first amendment by Anonymous Coward · · Score: 1

    The first amendment does not require me to listen to all political speech, as courts have ruled. In fact, courts have ruled we have the right not to have someone else's opinion forced on us.

    The exemption of robocalls for politcal reasons is allowing political types to impose their views on others - which violates the first amendment.

    1. Re:the first amendment by mi · · Score: 1

      The first amendment does not require me to listen to all political speech

      That's correct, but it only allows you to hang-up (or press "Delete", if the speech arrives by e-mail). You still can not keep them from continuing to try to get your attention — unless the attempts raise to the level of harassment. At least, I do not see, how...

      --
      In Soviet Washington the swamp drains you.
    2. Re:the first amendment by Anonymous Coward · · Score: 0

      That's correct, but it only allows you to hang-up (or press "Delete", if the speech arrives by e-mail). You still can not keep them from continuing to try to get your attention — unless the attempts raise to the level of harassment. At least, I do not see, how...

      The mere attempt is harassment, they are forcing me to take effort to quash them, without even a modicum of decency or respect.

      As such, there's a simple solution. A few feet of rope and a sudden stop.

  26. What do you do to get spam calls? by Anonymous Coward · · Score: 0

    I am in Germany and got myself a US phone number from Callcentric. I have tested it, and it definitely works, but I get zero spam calls. Is that a POTS landline problem only or do you also get spam calls on VoIP?

  27. New "tool?" by Anonymous Coward · · Score: 1

    When I initially read that, I immediately thought of Ajit Pai for some reason.

  28. Consumer mobile PBX? by dingleberrie · · Score: 1

    Is there a consumer-level PBX system or cheap service that can be used for mobile phones?
    "Press 5 if you're a human".
    (caller presses 1)
    "Press or say my PIN/codeword to speak directly to me or wait to leave a message".
    (after caller says it correctly, then my phone will ring).

    I'd consider using that if it's cheap. It's irritating to be using my smartphone and have an unknown call come in, interrupting whatever I'm trying to do, or have it BLAST the ringing through my car speakers (connected via bluetooth), waiting for me to take some action.

  29. Answer the phone, say hello, set it down. by Maxo-Texas · · Score: 1

    Then afterwards block the number.

    If it is local and not tagged "scam likely" I wait til I hear their voice to be sure then I set it down.

    I really need a way to send all "scam likely" calls straight to bounce land. Or better an automated service that says "hello" to consume their time.

    I finally had to turn my phone off when I go to sleep at night because scam calls were costing me sleep.

    We need to get better end to end security on phones entering the united states. A call coming from outside of the country clearly can't be originating from a u.s. area code. and then you could set your phone to not accept international calls.

    But I'm really headed towards a whitelisted phone. only numbers I approve will ring me.

    --
    She was like chocolate when she drank... semi-sweet at first and then increasingly bitter.
    1. Re:Answer the phone, say hello, set it down. by Megane · · Score: 1

      A call coming from outside of the country clearly can't be originating from a u.s. area code.

      So what happens if it's on VoIP coming from the US-end of a VPN connection from India?

      --
      #naabhaprzrag, #sverubfr-000, #agi-fcbafberq, negvpyr[pynff*=' negvpyr-ary-'] { qvfcynl: abar !vzcbegnag; }
    2. Re:Answer the phone, say hello, set it down. by Obfuscant · · Score: 1

      A call coming from outside of the country clearly can't be originating from a u.s. area code.

      So what happens if it's on VoIP coming from the US-end of a VPN connection from India?

      And that assumes that "caller ID" is supposed to show you the "number of origination" and not the "identification of the caller". Caller ID is intended for the latter, so the country of origin is really irrelevant. E.g., a callback from a corporate support center located in India should identify with the called ID of "that company name" and the toll-free US number for that support center.

    3. Re:Answer the phone, say hello, set it down. by sjames · · Score: 1

      So let the corporation set up a reflector for that. But most of the time, call centers are taking inbound calls.

    4. Re:Answer the phone, say hello, set it down. by Obfuscant · · Score: 1

      So let the corporation set up a reflector for that.

      The "corporation" doesn't need to do that. There's already a system in place to deal with providing correct caller ID information -- which once again I will tell you is NOT "calling country id".

      But most of the time, call centers are taking inbound calls.

      The first thing Dell, e.g., asks me for when I call them for support is a number they can call me back at if the connection is lost. Comcast does the same thing. Lots of call centers do that, so they can recover a contact without forcing the customer to call back in and get someone else at random. The same person I'm already dealing with and I've told the problem to will call me back and we'll pick up from where we left off, instead of forcing me to go through the phone tree again and waste a lot of time. It's called "good customer service". It also saves THEM a lot of time and money because I don't have to waste the time of a different person going through the stuff I've already covered with the first one.

      But your statement is a complete nonsequitor. So what if most of the calls are incoming? They need to make outgoing calls that show the correct caller ID for the company they are representing, and just blocking calls if the correct caller ID doesn't match the "country of origin" is stupid.

    5. Re:Answer the phone, say hello, set it down. by sjames · · Score: 1

      I have Comcast and have NEVER been asked for a callback number from tier 1 support. Only once I was asked by tier 2 support but that was a U.S. call center. Also, being asked for a callback number doesn't say much about the volume of actual outbound calls. Essentially, the volume of outbound calls wouldn't be terribly taxing on a reflector. Not sure why you find that non sequitur.

      It wound be necessary to filter based on country of origin not matching caller ID to keep scammers from just going somewhere where a caller ID regulation couldn't/wouldn't be enforced.

  30. Easy Fix by Anonymous Coward · · Score: 0

    if (CallerID != ANI) drop call;

  31. People need to go to jail by nerdonamotorcycle · · Score: 1

    The people pulling or profiting from the "You owe the IRS money", "Your computer has a virus", and other assorted scams, all of them, need to go to jail, full stop. If the calls are originating in another country, then the US govt. needs to cooperate with the police in that country to make arrests happen. The US and India cooperated last year in shutting down one such scam center, so it's possible to do this.

    If companies are attempting to sell legitimate goods and services but are violating the Do Not Call list, then those companies need to be fined heavily We're talking millions of dollars in civil penalties and disgorgement of profits. We need to send the message that you do not do this, ever, or there will be consequences.

  32. Not a one-size-fits-all, but by thegreatbob · · Score: 1

    ... I've begun just blocking calls from anything not explicitly saved in my address book. Same-exchange CID spoofing has gotten out of hand.

    --
    There is no XUL, only WebExtensions...
  33. Why not let the free market handle this? by kaybee · · Score: 1

    Google solved my email SPAM problem years ago and now I never get unwanted emails. No regulations were involved, which is why it worked so well.

    For phone calls, we get the Do Not Call Registry which was an utter failure and cost who knows how much money, and now we get more regulations that might help out. But as of today I get 100 times more spam phone calls than spam email.

    Thanks FCC.