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Emotion Recognition Systems Could Be Used In Job Interviews (techtarget.com)

dcblogs writes: Emotion recognition software identifies micro-expressions through video analysis. These are expressions that may be as fast as 1/25 of a second and invisible to the human eye, but a close analysis of video can detect them. These systems are being used in marketing research, but some employers may be interested in using them to assess job candidates.

Vendors claim these systems can be used to develop a personality profile and discover a good cultural fit. The technology raises concerns, illustrated earlier this year who showed that face-reading technology could use photographs to determine sexual orientation with a high degree of accuracy.

One company has already added face recognition into their iPad-based time clock, which the company's CEO thinks could be adapted to also detect an employee's mood when they're clocking out. Yet even he has his reservations. While he thinks it could provide more accurate feedback from employees, he also admits that "There's something very Big Brother about it."

8 of 145 comments (clear)

  1. Even more psychopaths in corporations, then by blind+biker · · Score: 4, Insightful

    One thing psychopaths are great at, is simulating emotions. The rest of us get nervous and stumble under certain pressures. Not psychopaths. They will have an even greater advantage if such software is utilized for recruiting.

    --
    "The agriculture ministry is not in charge of Gundam" - Japanese ministry official.
    1. Re:Even more psychopaths in corporations, then by ShanghaiBill · · Score: 4, Insightful

      The company I work for has a psychopath as a CEO/President.

      Just because you don't like the guy doesn't mean he isn't an effective CEO. Being effective is not the same as being popular.

      Psychopaths often make better leaders because they can ignore the emotions, look at the big picture, and make clear utilitarian decisions. This is especially true for military leadership, where a callous and aggressive push for victory will often result in far fewer casualties than cautious dithering.

  2. I Love A Little Voight-Kampff In A Job Interview by dryriver · · Score: 5, Insightful

    Interviewer: You are in a desert. You: Ok. Interviewer: Bill Gates is also there. He's torturing a little turtle. You: Ok. Interviewer: What do you do? You: I help Bill Gates torture the turtle. Interviewer: Welcome to Microsoft!

    --
    Why did the chicken cross the road? Because Elon Musk put an AI chip in its head.
  3. Clocking out? by Rick+Zeman · · Score: 5, Informative

    "One company has already added face recognition into their iPad-based time clock, which the company's CEO thinks could be adapted to also detect an employee's mood when they're clocking out"

    Shouldn't they be a bit more concerned about their mood while clocking in?

  4. Re: I Love A Little Voight-Kampff In A Job Intervi by Anonymous Coward · · Score: 5, Funny

    Oh, so close! The correct answer was "roll onto your back and let Bill torture you when he's ready"

  5. Re:Fake it til Big Brother realizes its fake! by gtall · · Score: 4, Insightful

    Sound's like a management wet dream. I have a better idea, we put management through one of these detectors every morning. If their attitude isn't one of helpfulness to employees, they get sent home with no pay for the day. We'll test them regularly through the day as well just to make sure the attitude is constant.

  6. "Hire-Vue" does this by Dr.Dubious+DDQ · · Score: 4, Interesting
    I applied for an awesome-sounding "general-purpose nerd" job (i.e. "handle all the IT and helpdesk stuff for a small-mid-sized company") for a local company, their HR executive sent me a link to do one of these one-way online improvisational-acting interviews through "Hire-Vue" (they present you, one at a time, with around 5-10 of those now-standard screening-questions, e.g. "What do you know about this company?" or "How would you describe the color yellow to someone who was blind?", etc., then you get 30 seconds to think about the question, then 3 minutes to answer it on video. No advance warning of what the questions might be, nor do you get to re-take.). Then afterwards you get a typical automated "someone will contact you if Hire-Vue decides you're good enough at doing whatever the heck Hire-Vue's algorithms are looking for in your face and voice" email and wait. Unless HR is kind enough to tell you (probably not), you'll never have any idea how you did, and will have a difficult time ever getting better at it without that feedback.

    Hire-Vue's schtick seems to be that their mysterious proprietary algorithm does magical "machine learning" analysis of your face and voice in the video answers it took, then it generates a magical "insight score" to tell the HR people whether or not you suck, along with how "confident" and "enthusiastic" and who knows how many other attributes Hire-Vue thinks it can detect (seems to also be special proprietary information, so I don't even really know what it was looking for.) I expect most people get marked down for not making "eye contact" with the webcam (rather than looking at the "person" - i.e. your own live video - on the screen like a normal human being.)

    I will say that the process was more fun than I expected, but I'm not at all confident that Hire-Vue's robot won't sabotage my attempt to find gainful employment.

    Also note that this format just coincidentally makes it easy to conveniently get an idea of whether you're "old", what your racial background and gender may be, etc., so if they are so inclined, HR can conveniently throw out your application if there's something there that they don't feel like talking to.

    It's only been a week, so no idea yet how it went. Job-hunting these days is itself one of the worst jobs right now.

  7. Summary Report by Tablizer · · Score: 5, Funny

    Candidate 1: Nervous

    Candidate 2: Nervous

    Candidate 3: Nervous

    Candidate 4: Calm, but high