Slashdot Mirror


Google Loses Up to 250 Bikes a Week (siliconbeat.com)

What's happening to Google's 1,100 Gbikes? The Mercury News reports: Last summer, it emerged that some of the company's bikes -- intended to help Googlers move quickly and in environmentally friendly fashion around the company's sprawling campus and surrounding areas -- were sleeping with the fishes in Stevens Creek. And now, a new report has revealed that 100 to 250 Google bikes go missing every week, on average. "The disappearances often aren't the work of ordinary thieves, however. Many residents of Mountain View, a city of 80,000 that has effectively become Google's company town, see the employee perk as a community service," the Wall Street Journal reported.

And for the company, here's one Google bike use case that's got to burn a little: 68-year-old Sharon Veach told the newspaper that she sometimes uses one of the bicycles as part of her commute: to the offices of Google's arch foe, Oracle... Mountain View Mayor Ken Rosenberg even admitted to helping himself to a Google bike to go to a movie after a meeting at the company's campus, according to the WSJ.

One Silicon Valley resident reportedly told a neighbor that "I've got a whole garage full of them," while Veach describes the bikes as "a reward for having to deal with the buses" that carry Google employees. Google has already hired 30 contractors to prowl the city in five vans looking for lost or stolen bikes -- only a third of which have GPS trackers -- and they eventually recover about two-thirds of the missing bikes.

They've discovered them as far away as Mexico, Alaska, and the Burning Man festival in Nevada.

31 of 208 comments (clear)

  1. No rule of law by Anonymous Coward · · Score: 4, Insightful

    Immoral behavior such as petty theft has been endemic to the point that public officials fear not confessing to committing it from time to time. Citizens take note: the rule of law is failing in this country. You are only as free as you can afford to be, if you are today’s lucky winner in the game of arbitrary and capricious “law and order”.

    1. Re:No rule of law by Opportunist · · Score: 2

      Umm... yes? Sorry, didn't know it was a state secret.

      Whether he should be allowed to might be up for discussion, but that he quite literally has jester's license should by now be pretty much common knowledge.

      --
      We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    2. Re:No rule of law by ShanghaiBill · · Score: 4, Informative

      Citizens take note: the rule of law is failing in this country.

      Bullcrap. Property crime in America peaked around 1990, and has since fallen dramatically.

    3. Re:No rule of law by swb · · Score: 4, Insightful

      I think it's pretty localized. Where I live -- and I mean my immediate neighborhood -- property crime was non-existent 20 years ago. Now I hear about nuisance property crime all the time, garage break-ins, mail & package theft, car break-ins (including use of high-tech keybob repeaters). The city councillor even has started to acknowledge it.

      I believe that crime may be down nationally, but IMHO that's a useless statistic for individual locations where people live most of the time. It's badly skewed by large population centers and their localized trends as well.

    4. Re:No rule of law by Ol+Olsoc · · Score: 2

      Bullcrap. Property crime in America peaked around 1990, and has since fallen dramatically.

      The perception of the modern crime wave is based on the reportage of every single little thing across one's nation as if it were happening in one's own city. coupled with an aging population and the nostalgia effect of "the past was better", we have the incorrect impression that society is lawless.

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
    5. Re:No rule of law by murdocj · · Score: 2

      Other way around... people without any social conscience think that they "deserve" whatever they can lay their hands on.

    6. Re:No rule of law by lucasnate1 · · Score: 3, Insightful

      You don't understand! Cheating customers is "free market" and "healthy greed", not theft!

    7. Re:No rule of law by Visarga · · Score: 2

      They are afraid more buses will make even more googlers rent or buy in their neighbourhood, raising prices for them. They don't want to compete with the successful young techies for homes.

    8. Re: No rule of law by Aighearach · · Score: 2

      Statistics show both that there was more crime in the past, and also that the media spent less time reporting it.

      Such that as the crime rate has gone down, public perception about the amount of crime has gone up. It turns out, public perception of crime closely tracks media reports of crime, rather than police reports of crime.

      It may be that crime in his neighborhood went down, but the rate of neighbors complaining about it went up, because they were more exposed to crime reports in the media.

  2. The I'm-feeling-lucky department? by Krishnoid · · Score: 5, Insightful

    I'd think it would be more the This-is-why-we can't-have-nice-things department.

    1. Re:The I'm-feeling-lucky department? by Anonymous Coward · · Score: 4, Insightful

      I would think the bikes would be available for anyone to use on google property, transiting between google properties, or for the employee to transit somewhere near by say for lunch with the intent to return the bike to google's property.

      Any other use I would feel falls under the same theft laws as removing a shopping cart from the property of a retailer. Shopping carts are there for anyone to use at the retail establishment, but is considered theft if removed from the property of the retail establishment.

    2. Re:The I'm-feeling-lucky department? by ShanghaiBill · · Score: 4, Interesting

      We can have nice things if they are implemented sensibly. Shanghai has 1.5 million shared bikes. Theft is not much of a problem because you have to use a cell phone to unlock the bike, which identifies the rider. There is a small rider fee, charged to your WeChat Wallet, which covers losses as well as providing a profit that pays for expanding the system to more outlying areas.

      I have never needed to walk more than 100 meters to find an available bike, and it is cheap and convenient enough that it no longer makes sense to own a private bike.

    3. Re:The I'm-feeling-lucky department? by Ol+Olsoc · · Score: 5, Funny

      There is a small rider fee, charged to your WeChat Wallet, which covers losses as well as providing a profit that pays for expanding the system to more outlying areas.

      So you are saying after you are done using the bike, you get the Shanghai Bill?

      --
      The shepherds did so well protecting the flock that the sheep no longer believed that wolves existed.
  3. Who owns them? by martinX · · Score: 2, Interesting

    When everyone owns them, no-one owns them.

    --
    When they came for the communists, I said "He's next door. Take him away. Goddam commies."
  4. Math Stole Them by mentil · · Score: 5, Funny

    Those 1,100 Gbikes are actually 1,024 Gbikes after formatting. It's in the fine print.

    --
    Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  5. I worked a mile from their hq, we used them all th by Hadlock · · Score: 2, Informative

    We moved my office from downtown MTV to about a 22 minute walk from the caltrain station. What I quickly realized was that there were typically between 2-3 bikes just chilling out at the train station (about 3 miles from their main HQ, maybe more) so I and some coworkers would ride these bikes to our office, then dump them about a block from the office. The bikes always disappeared. Then around lunch we'd find another bike(s) and take them to the restaurant for lunch. In the evenings you can usually find one on your walk to the train station, and then just dump it as the station for someone else to use.
     
    It's sort of Mountain View's unofficial bike share, especially now that the city of Mountain View has formally left the bay area bike share/ford gobike system.

    --
    moox. for a new generation.
  6. Should All Be Gone by mentil · · Score: 4, Insightful

    What's happening to Google's 1,100 Gbikes? [snip]100 to 250 Google bikes go missing every week [snip] they eventually recover about two-thirds of the missing bikes

    So ~175 bikes go missing each week, of which ~120 are recovered. So ~55 go permanently missing each week. If there's 1,100 total, that means they'll all be gone after 5 months. Presumably they're being reordered to replace the ones that disappear.
    Also, hiring 30 contractors to track these down? Surely there's a more efficient way of doing this. Getting people to pay a nominal security deposit for use of the bikes would encourage people to return them ($1 would work surprisingly well, even for people making 6 figures. Psychology, bitches!). There are other, stick-based methods, but then more people will just dump them in creeks.

    --
    Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
    1. Re:Should All Be Gone by JaredOfEuropa · · Score: 2

      It would be nice but in reality a lot of these bike sharing plans turn out to be a PITA to manage, causing enough nuisance for some cities to ban or curb bike sharing schemes.

      Some of these schemes have bikes with locks, and they are hardly an issue. Book online and open the lock with your phone. The organisation I work for has done this with all of their pool cars as well and it works great. The point is that locks force you to check out a bike before using it, making you responsible for disposing of it properly at a depot, not in a canal or wherever you feel like.

      --
      If construction was anything like programming, an incorrectly fitted lock would bring down the entire building...
    2. Re:Should All Be Gone by Kjella · · Score: 2

      It would be nice but in reality a lot of these bike sharing plans turn out to be a PITA to manage, causing enough nuisance for some cities to ban or curb bike sharing schemes. Some of these schemes have bikes with locks, and they are hardly an issue. Book online and open the lock with your phone. The organisation I work for has done this with all of their pool cars as well and it works great. The point is that locks force you to check out a bike before using it, making you responsible for disposing of it properly at a depot, not in a canal or wherever you feel like.

      Except that you then have to build a lot of depots or it becomes a chore to get to the nearest depot and from the destination depot to where you're really going. And if you're visiting somewhere you can't just borrow a bike, leave it outside and return it when you go home because it can get lost on your watch. I wonder now with the abundance of smartphones if it would be possible to skip the whole depot bit. Basically it comes with a bike lock, you can attach it to anything and using your phone you send a photo + GPS coordinates showing you've "released" it back into the pool as long as it's a publicly accessible location and within the service area.

      That way you wouldn't really need any special depots or systems, just ordinary bike racks dotted throughout the city. The bikes would just need some close proximity communication to take lock/unlock codes from the phone, you can have a button to activate so most of the time it's completely inert to make the battery last. Have some sort of security deposit to unlock the system to you, if you don't return the bike it's forfeit. If bikes go missing while allegedly locked because of user error or someone using bolt cutters look for repeat offenders otherwise ignore it.

      You'll still have to deal with vandalism etc. so just have users report in missing (as in, not where the map says it should be), damaged, ditched or stolen bikes. I don't think offering rewards is a good idea because of the potential for profit-making, just ask your users for help if they see a bike that's not showing up on the map. And if somebody cheats and more or less hogs a bike by locking it in places nobody else can get to well you can put limits on how long/often you can be the sole user before you get refused, forcing you to make regular swaps.

      --
      Live today, because you never know what tomorrow brings
  7. Re:Peculiar by Opportunist · · Score: 2

    And have it stolen? Are you nuts?

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
  8. Re:I worked a mile from their hq, we used them all by Anonymous Coward · · Score: 5, Insightful

    So because the bikes were "just chilling out at the train station" you felt it was your right to take them? If somebody has a television just chilling in their house do you think it's okay to take that as well?

    It's not an "unofficial bike share," it's theft. The fact that you don't see anything wrong with taking other people's bikes is very worrying.

  9. Re:I worked a mile from their hq, we used them all by Anonymous Coward · · Score: 5, Insightful

    Exactly How do you know those bikes wern't left at the train station for google employees to use to transit from the station to the office? Now they are without a bike and have to walk thanks to your selfishness.

    What google should have done is made their bikes just like the bikes commonly used for bike shares, with the electronic device on them to check out/in the bike. and track its location for recovery They could just use the employee ids to check out/in bikes and not charge like a fee. With google being the company that it is, you would think they would love to collect stats like that about which employees are using them and how frequently.

  10. Re:Funny how entitlement mentality works by geekmux · · Score: 4, Informative

    One Silicon Valley resident reportedly told a neighbor that "I've got a whole garage full of them," while Veach describes the bikes as "a reward for having to deal with the buses" that carry Google employees. Google has already hired 30 contractors to prowl the city in five vans looking for lost or stolen bikes -- only a third of which have GPS trackers -- and they eventually recover about two-thirds of the missing bikes.

    I wonder if there is any correlation between this attitude toward property and the rampant sexual abuse you see in the same regions. Nah, couldn't be. They're all totally woke on those issues. Couldn't possibly be that you cannot silo off such a mentality into just one area rather than letting it spill into other areas.

    Fuck entitlement. If someone stole something, they committed a crime. A "garage full" of bikes likely qualifies for Grand Theft in California (value over $950), and can be charged with a felony. See how this person likes the "reward" of a criminal record or incarceration. Often times it takes the correct deterrent to prevent abuse.

  11. Can't cross oceans? by Hognoxious · · Score: 5, Funny

    They've discovered them as far away as Mexico, Alaska, and the Burning Man festival in Nevada.

    Hmm, sounds like a challenge.

    --
    Confucius say, "Find worm in apple - bad. Find half a worm - worse."
  12. Search for them? by Subm · · Score: 3, Funny

    If only the company had some sort of general search function.

  13. My experience with freerange bikes looks like this by pecosdave · · Score: 4, Insightful

    At NASA we had "free range" bikes, which were just bikes that got abandoned or donated into common use, they were marked. I found out that even though the idea was that they should be randomly distributed to bike racks around the campus, the reality was they were usually piled up at one particular administrative building. See, administrative people tend to have meetings, lots of them, at various buildings on site. They would walk to those other buildings, then grab a free range bike back to their own building - EVERY TIME.

    There were bigger issues than that, if you brought your own personal bike to the space center - and many people didn't bother to lock them up because theft was quite rare inside the fence - the same asses who wouldn't just get their own bike - would take someones obviously personal bike too if it wasn't locked up. I personally had spokes broken on my bike because I did have it locked up and someone jerked on it in the rack hard enough to break spokes as the wheel rolled back. Even though out in public I run cable locks through both wheels at the space center I started locking up just the frame outside to prevent damage from a "don't care" type.

    I even saw free range bikes standing in the middle of parking lots. It was obvious that someone rode the bike all the way to their car and left it.

    I love the idea of a free-range, common use bike pool. I found that in reality people are assholes and don't care. Even in place like the space center where I know for a fact you can leave a brand-new Alienware laptop unattended for weeks at a time in full view in a not actually public but still accessible to many area with nothing holding it down but a power and Ethernet cable. I found that even in a place where people have shared common goals that a shared candy bowl will have one person pick out all their favorite stuff and hoard it in a personal lock box.

    Nope, we as human creatures can't be trusted to have a public use anything, unless it's got a self-enforcement or monitoring mechanism which sort of defeats the whole idea.

    --
    The preceding post was not a Slashvertisement.
  14. That's a lot of Bikes by wisnoskij · · Score: 2

    640KBikes ought to be enough for any [campus] body.

    --
    Troll is not a replacement for I disagree.
  15. Re:Peculiar by swillden · · Score: 2

    Since the bikes are only to be used by environmentally friendly employees, can't those employees simply just have their own bike?

    Hauling my personal bike from home (in Utah) to the Google campus every time I go there for a couple days' worth of meetings would be... impractical... shall we say. Even for local employees, most don't live close enough to bike to the office, so they come to work in their car or via mass transit, which would also make it infeasible to bring their own bike.

    And the purpose isn't to enable employees to be "environmentally friendly", it's to enable employees to get from building to building in a reasonable amount of time. Without the bikes, I guess the company would have to run shuttles all the time between buildings. That would be more expensive than buying 50 cheap bikes every month. Walking is certainly possible (and fairly common) but the campus is large enough that it would become a significant time sink.

    --
    Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  16. Re:My experience with freerange bikes looks like t by quantaman · · Score: 2

    Nope, we as human creatures can't be trusted to have a public use anything, unless it's got a self-enforcement or monitoring mechanism which sort of defeats the whole idea.

    I think the trouble is with all of these bike shares you're always going to have individuals who will try to push the limits of what's accepted. And if there's no consequence they'll keep pushing those limits those limits will become the new standard for what is accepted. And then people will then push the new standard as well.

    Collective goods are possible, but you need some sort of re-enforcement, either positive or negative, to keep people acting responsibly. Otherwise you're relying on people to act responsibly when they see everyone else getting away with being a bad actor.

    --
    I stole this Sig
  17. Tech Fashion - homeless bums by seoras · · Score: 2

    Quote:
    > Company transportation executive Jeral Poskey told the paper he once took action when he saw what appeared to be a homeless woman on a commandeered Google bike.
    > “If I could describe her, you would agree with me,” Poskey said. “She looked all panicked, and then she showed me her Google badge.”

    I did this when I went to the Bay for a job interview with Cisco in '94.
    My friend, who already worked for Cisco, took me down to see their new HQ being constructed at W.Tasman in Milpitas.
    We're both standing in the car park looking at the construction and this old homeless bum shuffles past and smiles at us.
    I turn to my friend and said "Site security seems very relaxed letting an old homeless bum like that wander around".
    My friend replied "That's John Morgridge the CEO".

  18. Re:My experience with freerange bikes looks like t by Thelasko · · Score: 2

    Even in place like the space center where I know for a fact you can leave a brand-new Alienware laptop unattended for weeks at a time in full view in a not actually public but still accessible to many area with nothing holding it down but a power and Ethernet cable.

    I guess at NASA you can't really count on gravity holding stuff down...

    --
    One of our competitors trademarked the term "hypothesis". From now on, we will call them "boneheaded ideas".