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Apparently, People Say 'Thank You' To Self-Driving Pizza Delivery Vehicles (technologyreview.com)

An anonymous reader shares a report: Last summer, Ford worked with Domino's Pizza on a test in Ann Arbor, Michigan, where it delivered pizza to randomly chosen customers in a self-driving Ford Fusion hybrid. An operator was inside the car, and a regular human-driven car trailed behind, videotaping the drive. Customers had to approach the car and enter a number on a touch screen on the side of the vehicle to get their pizza. Speaking at CES, the annual consumer electronics show, in Las Vegas this week, Jim Farley, Ford's executive vice president, acknowledged that the idea sounds silly, "but we learned so freaking much," he said. Apparently, most people say "thank you" to the car after getting their pizza.

15 of 261 comments (clear)

  1. Why not? by Opportunist · · Score: 5, Insightful

    "Thank you" doesn't cost you a dime, there is absolutely no drawback at all whatsoever to say "thank you".

    I fail to see the problem.

    --
    We used to have a Bill of Rights. Now, with the rights gone, all we have left is the bill.
    1. Re:Why not? by alvinrod · · Score: 5, Funny

      It's actually a future hedge against a robot apocalypse. We want the machines to see that people are nice and courteous, because they're also going to watch videos like this. That poor bastard is going to be first against the wall.

    2. Re:Why not? by Anonymous Coward · · Score: 5, Insightful

      I fail to see the problem.

      Not so much a problem as a quirk of humans .. the thank you is reflexive. Thanking a machine is hilarious.

      We have this problem in Canada lot, where "sorry" and "thank you" are pretty much ingrained to the point of comedy ... you bump into someone you say "sorry" ... they bump into you, you say "sorry". Canadians can get stuck in doorways trying to let each other go through first, it's kinda hilarious to witness or be the one doing it.

      Thank you gets really funny at times ... a few weeks ago my waitress brought me my beer, I said thank you, she said thank you ... no, you handed me something I asked for, you don't thank me ... I was afraid we'd go into a feedback loop which could only be terminated with a 'sorry'.

      To say 'thank you' to a machine is kind of funny, but it does bode well for humanity. :-P

    3. Re:Why not? by PopeRatzo · · Score: 4, Funny

      I say "thank you" to my fleshlight. Also, I give it cab fare.

      --
      You are welcome on my lawn.
    4. Re:Why not? by Oswald+McWeany · · Score: 4, Funny

      It's not a problem. It wasn't listed as a problem. And in fact, it's a good thing IMO.

      I encourage my kids to say "thank you" to Alexa. It's a good habit to form -- and failing to do so will become a habit -- even when talking to humans who you may encounter during the day.

      I asked Alexa to "Stop" once when an alarm went off.

      "Alexa Stop". She kept going. "Alexa Quit". She kept going. "Alexa please be quiet". She kept going.

      "Alexa shut your gob you ugly cow". She stopped. So now I say that everytime (or a variant of that) every time an alarm goes off. Usually it works. Sometimes doesn't.

      --
      "That's the way to do it" - Punch
    5. Re:Why not? by kqs · · Score: 5, Funny

      Wow that's very opposite America, for sure. Average Americans remind me of a two-year-old because "me first!" is foremost in their minds. It's like they're so insecure, they think that showing a little courtesy and respect is the same thing as kissing ass or showing weakness.

      What's wrong with people acting presidential?

    6. Re:Why not? by Cajun+Hell · · Score: 5, Funny

      how much like the real thing is the flesh light?

      Not very much; it's a total rip off. I tried everything from AAs to Ds in the battery compartment and nothing seemed to make proper contact. I think it was designed for some kind of weird proprietary cell. D cells seemed to work the best, but unless it was just totally defective, the best thing I can say about it, is that it is many fewer lumens. There have been some reports of users somehow getting .. blinded? So maybe its like is actually pretty strong but in IR or UV, beyond vision. If true, I bet those stories are also rooted in confusion about what to put in the battery compartment.

      --
      "Believe me!" -- Donald Trump
  2. They are not saying it was a problem by SuperKendall · · Score: 5, Insightful

    The article didn't indicate it was a problem, just that they thought they should react to it somehow (you're welcome!).

    I see a lot of potential to mine cute robot voices and mannerisms from movies, like Johnny Five I think would make a good pizza delivery personality. Or that luggage inspection bot from the Star Tours ride at Disney.

    --
    "There is more worth loving than we have strength to love." - Brian Jay Stanley
  3. I say thank you to Alexa by gatkinso · · Score: 5, Insightful

    Just seems polite.

    When true AI emerges, I won't be one of the ones out there claiming they are "just machines."

    --
    I am very small, utmostly microscopic.
  4. Re:People personify things all the time... by hey! · · Score: 5, Insightful

    There's also breeding, which ingrains conditioned reflexes for interacting with people that carry over to inanimate objects.

    If I stumble into a chair in a dark room, I automatically say "excuse me," not because I think the chair has *feelings*, but because the words come out of me before I have consciously processed the event. That rapidity is no accident: I was trained to say "excuse me" quickly enough that a *person* I bumped into wouldn't have processed the event either. This forestalls any misunderstanding on their part.

    --
    Post may contain irony: discontinue use if experiencing mood swings, nausea or elevated blood pressure.
  5. Propably figured someone was monitoring .... by QuietLagoon · · Score: 4, Interesting

    If one of those cars delivered pizza to me, I'd say thank you also. I would assume that the transaction is being monitored by a human somewhere, so why not be polite? I'd want the car to be polite to me as well.

  6. Styx did it first by Sporkinum · · Score: 4, Funny

    Domo arigato, Mr. Roboto

    --
    "He's lost in a 'floyd hole"
  7. Thanking the person in the car? by wafflemonger · · Score: 5, Insightful

    It says there was someone in the car. Perhaps they were thanking the person in the car?

  8. Re:Car Was Occupied by jdschulteis · · Score: 4, Informative
    The operators were not readily visible:

    During the testing phase, an engineer and a driver will be in the car -- but the windows will be heavily tinted so customers can't see them. And both have been instructed not to interact with people at all. Domino's wants to see how well customers deal with coming out and getting their own pie from what is, basically, a pizza ATM built into the car.

  9. This is tit-for-tat run amok. by 140Mandak262Jamuna · · Score: 4, Interesting
    One of the most difficult challenge for the Theory of Evolution is the emergence of altruism. (Eye? easily explained, if find someone claiming evolution can no explain eye or flagellum motor you just found a creationist).

    How can evolution, that pits individuals of the species one against another foster anything other than selfishness? The seminal breakthrough came in 1970s and 1980s when it became possible to simulate in a computer model interactions. The well known iterated prisoner's dilemma problem, the tournament of strategies found nice strategies at the correct level of pay off, can create conditions that foster altruism. The most famous and most successful strategy was tit-for-tat (Dont be the first one to be nasty, always be nasty to nasty people and always be nice to nice people, don't be jealous when falling behind in point count, forgive historical slights instantly)

    But tit-for-tat is not a evolutionarily stable strategy. Once it takes hold and drives out all the nasty people, it is no different from "always be nice" strategy. Without punishment and reprisals, mutant nasty players gain an advantage. That is what is happening here, in the West people are so used to being nice to one another, they are nice to even machines.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact