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Google Starts Certificate Program To Fill Empty IT Jobs (axios.com)

An anonymous reader shares a report: There are 150,000 open IT jobs in the U.S., and Google wants to make it easier to fill them. Today the company is announcing a certificate program on the Coursera platform to help give people with no prior IT experience the basic skills they need to get an entry-level IT support job in 8 to 12 months. Why it matters: Entry-level IT jobs are are typically higher-paying than similar roles in other fields. But they're harder to fill because, while IT support roles don't require a college degree, they do require prior experience. The median annual wage for a computer network support specialist was $62,670 in May 2016 The median annual wage for a computer user support specialist was $52,160 in May 2016. The impetus: Natalie Van Kleef Conley, head recruiter of Google's tech support program, was having trouble finding IT support specialists so she helped spearhead the certificate program. It's also part of Google's initiative to help Americans get skills needed to get a new job in a changing economy, the company told us.

3 of 222 comments (clear)

  1. Re:Median annual wage? by tommeke100 · · Score: 3, Interesting

    They didn't say "entry-level" when reporting wages. Those are median wages for "computer network support specialist" and "computer user support specialist". So not "my first job on User Support" wages.

  2. IT is VocTech. by 0100010001010011 · · Score: 4, Interesting

    This is on par for the course with electricians and plumbers. The problem is in the 90-00s "VocTech" became a dirty word and *everyone* had to go to college.

    This left a massive gap of people to fill that portion of industry which has been backfilled by H1Bs.

  3. Re:They outsourced them all to India by Anonymous Coward · · Score: 2, Interesting

    When the job board has jobs:

    Most are made up by contract agencies so Kumar has a list of people he can call when he finds some 3 month contract in some bumfuck area of the US, paying $10 an hour, with no moving comp. Oh, it requires a CCIE or MCSE level person.

    From there, you get the contract agencies advertising jobs in their own town, thinking people will move. No, if I live in Houston, I don't give a fucking rat's ass about a Plano job advertised as a local item.

    Then, you get the bogus recruiters. The ones that want to find out where you work, so they can send your boss a note that you are looking to leave, and can the recruiter hire someone to replace you. Yes, I personally had that happen.

    Then you have the places that will "interview" you with bogus job prospects, then start hard-selling you on their interview practice lessons for $1000 a week.

    From there, you get the positions offered because a company has to offer them in public. In reality, they have someone in mind already selected, and you will just be wasting your time.

    Now you are down at the actual prospects. The jobs that require a TS/SCI clearance. Well, unless you kept yours up after military service, you won't have one, and companies are not going to spend the time to clear you.

    Then come the jobs that require a CISSP or top tier certs.

    Then come, you get the positions with high turnover. Places where you get hired, and three months later, you are running for the door, or are shown the door. The DevOps job where the PM is a true narcissistic psychopath that demands stand-up meetings that run for hours, and then fires people because they are not getting any work done. Or the manager that wants another H-1B, so keeps asking people to do tasks with no budget, and when something breaks, they get tossed.

    As for real jobs? Good luck. Those are found through friends and acquaintances.