Google Starts Certificate Program To Fill Empty IT Jobs (axios.com)

An anonymous reader shares a report: There are 150,000 open IT jobs in the U.S., and Google wants to make it easier to fill them. Today the company is announcing a certificate program on the Coursera platform to help give people with no prior IT experience the basic skills they need to get an entry-level IT support job in 8 to 12 months. Why it matters: Entry-level IT jobs are are typically higher-paying than similar roles in other fields. But they're harder to fill because, while IT support roles don't require a college degree, they do require prior experience. The median annual wage for a computer network support specialist was $62,670 in May 2016 The median annual wage for a computer user support specialist was $52,160 in May 2016. The impetus: Natalie Van Kleef Conley, head recruiter of Google's tech support program, was having trouble finding IT support specialists so she helped spearhead the certificate program. It's also part of Google's initiative to help Americans get skills needed to get a new job in a changing economy, the company told us.

Comments

What happened to on-the-job training?

[Comboman]

while IT support roles don't require a college degree, they do require prior experience.

At one time, companies would actually do on-the-job training to fill these kinds of positions. The employee was grateful for the opportunity and would stick with the company. The company would realize the investment they had made in the employee and keep them around. After decades of down-sizing, out-sourcing and job-hopping; I guess there's not enough trust on either side for that to work now.