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Amazon Opens 'Surveillance-Powered, No-Checkout Convenience Store' (geekwire.com)

An anonymous reader quotes GeekWire: The first Amazon Go grocery and convenience store will open to the public Monday in Seattle -- letting any person with an Amazon account, the Amazon Go app and a willingness to give up more of their personal privacy than usual simply grab anything they want and walk out, without going through a checkout line... After shoppers check in by scanning their unique QR code, overhead cameras work with weight sensors in the shelves to precisely track which items they pick up and take with them. When they leave, they just leave. Amazon Go's systems automatically debit their accounts for the items they take, sending the receipt to the app. In my first test of Amazon Go this past week, my elapsed time in the store was exactly 23 seconds -- from scanning the QR code at the entrance to exiting with my chosen item...

The company says the tracking is precise enough to distinguish between multiple people standing side-by-side at a shelf, detecting which one picked up a yogurt or cupcake, for example, and which one was merely browsing. The system also knows when people pick up items and put them back, ensuring that Amazon doesn't dock anyone's account for milk or chips when they simply wanted to read the label. The idea is to "push the boundaries of computer vision and machine learning" to create an "effortless experience for customers," said Dilip Kumar, Amazon Go vice president of technology, after taking GeekWire through the store this past week... Apart from the kitchen staff preparing fresh food at the back, we saw only two workers in the 1,800-square-foot Amazon Go store during our visit: one at the beer and wine section to check IDs, and another just inside the entrance to greet customers.

TechCrunch calls it "Amazon's surveillance-powered no-checkout convenience store," adding "the system is made up of dozens and dozens of camera units mounted to the ceiling, covering and recovering every square inch of the store from multiple angles."

The Seattle Times reports that the store "was also criticized by grocery-store workers' unions, which feared an effort to automate the work done by cashiers, the second-most-common job in the U.S."

7 of 266 comments (clear)

  1. Re:Thanks, $15 minimum wage! by DontBeAMoran · · Score: 5, Insightful

    You seem to think this situation was avoidable. It was not. The higher minimum wage only made it happen faster.

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  2. Nice challenge! by DrTJ · · Score: 4, Interesting

    From the TFA:
    "The company says the tracking is precise enough to distinguish between multiple people standing side-by-side at a shelf, detecting which one picked up a yogurt or cupcake, for example, and which one was merely browsing. "

    I would take that as a challenge! What can I get a away with, how can I obscure, or fool the "AI", what are the limitations and assumptions, can I beat the design engineers? Very interesting problem!

    If I would be tempted to do that - who hasn't shoplifted once in 47 years - what would that indicate for the average shoplifting rate?

    1. Re:Nice challenge! by b0s0z0ku · · Score: 4, Interesting

      Assuming no human employees and current fire codes -- wear mask, walk in though exit, grab stuff, walk out through fire exit. Slashdotters are thinking of security in a far more sophisticated way than petty thieves do.

  3. Re:Hmm, I don't have the money for this by Waffle+Iron · · Score: 4, Funny

    Get a skill and earn some money.

    OK: "Alexa, how many bags of dried beans weigh precisely the same as a 750ml bottle of Courvoisier?"

  4. Re:Fix the economy so innovation benefits all by ragahast · · Score: 4, Interesting

    Unemployment insurance is just a holdover from another era, dressed up to appeal to old boomers too lazy to work and too entitled to seek training or personal betterment.

    Instead of paying people NOT to work - the big government idea favored by the AC - we should allow federal agencies (especially parks and transportation) to hire unlimited minimum wage workers for infrastructure improvement projects or paid training. This approach eliminates other wage regulation (the private sector must pay higher than the guarantee wage), delivers the ultimate work requirement for government assistance, and provides a direct avenue to labor force retraining/modernization. It's far simpler than the current system involving complex, overlapping big government programs, more economically useful (infrastructure building and maintenance), and more socially useful for able-bodied people (training opportunities, work requirements, etc.).

    A jobs guarantee is THE conservative answer to welfare, and it's a shame you (the AC) are too close-minded to see it.

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  5. The cost savings from no employees by rsilvergun · · Score: 5, Insightful

    will dwarf anything you could possibly steal before getting caught. As for privacy concerns, it's like the number of the beast. You won't have a choice. You'll at least have to buy food.

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  6. Re: Thanks, $15 minimum wage! by LWATCDR · · Score: 4, Insightful

    1. They are not working for free.
    2. Raising the wage increases the motivation to automate.
    3. Why all the fuss? Do you us ATMs and online banking? Do you know how many tellers you have put out of work?
    When automation actually provides a better user experience it is going to happen.

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