Slashdot Mirror


Amazon Patents Wristbands Designed To Track and Steer Employees' Movements (nydailynews.com)

New submitter hyperclocker shares a report from NY Daily News: Amazon workplace employees may soon be guided by their wrists. The tech company this week received two patents for a wristband designed to guide warehouse workers' movements with the use of vibrations. The concept relies on ultrasonic sound pulses or radio transmissions to detect the position of an employee's hand in relation to a series of inventory bins, GeekWire reported. Upon receiving product orders, warehouse workers are required to retrieve the requested item from such bins or shelves and pack it in a delivery box before moving on to the next order. If a worker's hands begin to move toward the wrong direction, the proposed "haptic feedback system" would cause the wristband to buzz and direct their hand in the correct direction. The wristbands, according to the patent documents, were designed as a means to keep track of products within Amazon warehouses as well as up day-to-day productivity. The proposed tech, however, could also provide Amazon management with a new means of workplace surveillance that would alert them to staffers who are wasting time or breaking for too long.

49 of 96 comments (clear)

  1. It's MANNA! by Anonymous Coward · · Score: 5, Insightful

    http://marshallbrain.com/manna1.htm

    1. Re: It's MANNA! by Bruha · · Score: 3, Insightful

      Exactly what I thought. Next will come the shock collars.

    2. Re:It's MANNA! by goombah99 · · Score: 2

      That's hilarious! I came here to post that too. Last time I referenced Marshal Brain's story on Slashdot I got shit for it. But it's a great concept piece that becomes ever closer. It's second half is of course the whole point he was trying to make, not the dystopian frog boiling first half.

      --
      Some drink at the fountain of knowledge. Others just gargle.
    3. Re:It's MANNA! by GameboyRMH · · Score: 1

      Also my first thought. Amazon's been working towards building the first Manna headset for years now, it started with a computer on their warehouse workers' carts that orders them around to move packages at a frenzied pace, and this is simply the next stage in its development.

      --
      "When information is power, privacy is freedom" - Jah-Wren Ryel
    4. Re:It's MANNA! by msk · · Score: 1

      This one should be modded +infinity.

    5. Re:It's MANNA! by houghi · · Score: 1

      +6 insightful

      --
      Don't fight for your country, if your country does not fight for you.
  2. Could be tweaked by Presence+Eternal · · Score: 2

    This is interesting, but what they really need is some kind of system to keep track of inventory levels. This would prevent situations where I buy something and then they tell me they don't have any on the day it was supposed to arrive. Hopefully they will soon catch up with my advanced thinking.

    1. Re:Could be tweaked by stephanruby · · Score: 1

      Did Amazon really do that to you? Or was it one of their affiliates? Do you think it was done on purpose so they could sell the item to someone else at a higher price? Or did that item have many returns for quality defects?

    2. Re: Could be tweaked by Presence+Eternal · · Score: 1

      I know that many people canâ(TM)t figure out the difference between rating a product and rating the seller, but yes, it was Amazon.

    3. Re:Could be tweaked by kaatochacha · · Score: 1

      does it matter? Amazon's presenting their face for the marketplace. I don't buy that they're not equally responsible.
      If a friend vouches for someone else, and that other person swipes my wallet, I'm going to blame my friend for vouching for them in addition to the guy that stole my wallet.

  3. Trying to understand confusing data by Anonymous Coward · · Score: 5, Funny

    Something's wrong with Hank's wristband, it's giving us nonsense data. Repeated up down and motions for the past 7 minutes, now it looks like it's speeding up. And it says he's in the bathroom, not at his station. This makes no sense at all.

    1. Re:Trying to understand confusing data by Anonymous Coward · · Score: 1

      7 minutes?! Give the poor man something to look at besides the mirror!

    2. Re:Trying to understand confusing data by Anonymous Coward · · Score: 4, Funny

      Scene cues to the bathroom, where Hank is frantically trying to wash out a coffee stain from his favorite shirt.

    3. Re:Trying to understand confusing data by sonamchauhan · · Score: 1

      Haha - masterful!

  4. Amazon employees TRACKED by Anonymous Coward · · Score: 1

    Enjoy having every single move you make be scrutinized by your bosses, Amazon employees.
    This reminds me of the current state of being a truck driver: there are cameras and microphones and GPS installed in the cab, and every single thing you do, say, or expression on your face is reviewed. If they don't like the way your face looks, you can get fired. Real handy for them when it's time to give you a raise or a promotion, or when you try to use your paid leave for any reason.
    No, I'm not a truck driver, I've never been affected by any of this. But someone I've known for 30 years has been, and lost a job with Arco because of it. Bet you cash money things turn out this way for Amazon employees.

  5. Wait a minute, Wristbands that by oldgraybeard · · Score: 1

    Track and Steer Employees Movements? this creeps me out ;)

    Turning humans in to semi autonomous robots ;) Just a stopping point until they can move on totally ;) lol

    Just my 2 cents ;)

    1. Re:Wait a minute, Wristbands that by jouassou · · Score: 1

      That's a lot of emojis! ;)

    2. Re:Wait a minute, Wristbands that by oldgraybeard · · Score: 1

      Yea I am really tired ;) lol

      Just my 2 cents ;)

    3. Re:Wait a minute, Wristbands that by Scarletdown · · Score: 2

      Those are good old fashioned emoticons, not emojis. :p

      --
      This space unintentionally left blank.
    4. Re:Wait a minute, Wristbands that by jrumney · · Score: 1

      Basically cattle prods that can be worn on the subject's wrist. Must be fun working in an Amazon warehouse.

  6. Philosophically I don't like this idea by olsmeister · · Score: 1

    But honestly, the types of jobs where this is implemented probably are exactly the kinds of jobs that are going to be automated away before too long. Kind of screwed either way.

  7. GoPro camera hats instead by rjejr · · Score: 3, Insightful

    People could probably fake hand movements, they should instead make all workers put on a GoPro camera hat so they can constantly monitor what every one is doing and looking at then shock their brain when they do or look at something wrong. Problem solved.

  8. Employee "Upgrade" by Shogun37 · · Score: 4, Insightful

    Why convert to robots, when you can convert your human workers to computer control!? Hey! Why not have your "employees" chained to their posts!? And have them work 16 hour shifts, for pennies an hour!! Actions like these are what caused unions and higher overwatch of employers by governments. Too bad the corporations own both nowadays.

    1. Re:Employee "Upgrade" by cayenne8 · · Score: 1

      Hey! Why not have your "employees" chained to their posts!? And have them work 16 hour shifts, for pennies an hour!! Actions like these are what caused unions and higher overwatch of employers by governments. Too bad the corporations own both nowadays.

      Err...you do know they are still free to quit and find other jobs without wrist worn guidance systems don't you?

      I don't think free will has been taken away at this point.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
    2. Re:Employee "Upgrade" by cayenne8 · · Score: 1

      But can they afford it? It is possible to be technically free but practically enslaved.

      I guess I missed the part where there were no other jobs or other companies to work for besides Amazon...?

      ANYONE can quit and find a new job.

      Geez, it isn't not impossible, happens every day...and manual labor jobs like this with no special training...dime-a-dozen.

      --
      Light travels faster than sound. This is why some people appear bright until you hear them speak.........
  9. Amazon Patents Employee Shock Collar by Sydin · · Score: 2

    Please pay no attention to the dystopia behind the curtain!

    1. Re:Amazon Patents Employee Shock Collar by PPH · · Score: 1

      The voltage will be increased until the morale improves.

      --
      Have gnu, will travel.
  10. Waiting for this HR discussion... by ewhenn · · Score: 1

    George, for the last 2 weeks we have detected your left hand moving vigorously after lunch time in bathroom 3B. Can you explain this unusual reading?

  11. Why bother with buzzers when ... by hesdeadjim99 · · Score: 1

    Amazon just files a patent that, instead of a buzzer, activates the built in Taser.

  12. yikes by cascadingstylesheet · · Score: 1

    Inevitable, but still spooky.

  13. Prior Art by MountainLogic · · Score: 2

    I seem to recall that the Romans invented iron wrist bands that were able to direct employees (slaves) with an attached communication link (chains). They also had a neck and ankle versions too.

  14. Track and Steer by MrKaos · · Score: 1

    The device delivers an electric shock to employees who step out of line.

    --
    My ism, it's full of beliefs.
  15. Pop Quiz! by easyTree · · Score: 1

    How does this patent intersect with rule 34?

  16. So... by hcs_$reboot · · Score: 1

    ...use the other hand!

    --
    Slashdot, fix the reply notifications... You won't get away with it...
  17. Why doesn't the wristband do the tracking? by HalAtWork · · Score: 1

    Why does it have to be that the wristband is tracked and managed rather than the band doing navigation through it's own logic?

    1. Re:Why doesn't the wristband do the tracking? by jrumney · · Score: 1

      Because Jeff Bezos wants to replace everyone else's jobs with AI, not his own.

  18. the nazis had pieces of flair by Joe_Dragon · · Score: 1

    the nazis had pieces of flair they made the jews wear.

  19. Unions by AHuxley · · Score: 1

    Every worker who spent time with that individual who attempted to start a union....

    --
    Domestic spying is now "Benign Information Gathering"
  20. Meat based robots by Hadlock · · Score: 4, Informative

    At this point warehouse workers are going to become commoditized robot workers, controlled by a central system and mainly valued for their grasping capability. Show up to work, walk to the item(s), collect the items as you're told, put them in the box. Then you may rest for X minutes then back to waving items around.
     
    From an engineering standpoint it's brilliant, you "control" the "last mile" of the warehouse equation, at least until the robotics department finally rolls out their replacement for the humans.
     
    As a human working there though, I'm sure it's pretty degrading.

    --
    moox. for a new generation.
    1. Re:Meat based robots by ausekilis · · Score: 1

      I'm pretty sure many of them will find some way to game the system. Attach the wristbands to robots, or the ol' "hang the tracker from a ceiling fan" trick to make it look like they're pacing in circles (really fast).

    2. Re:Meat based robots by sonamchauhan · · Score: 1

      You're making a classic mistake. There are (practically) no 'zen' jobs. Instead, you have plenty of crappy, uncreative jobs that still demand full engagement, body and soul, in exchange for poor remuneration.

      In an Amazon warehouse, you need to use full-body cognition because there are hazards aplenty. Three months ago, two workers were killed in a single week in their warehouses: http://www.ehstoday.com/safety...

      If you drift to la-la-land, designing your next creative artifact, this could be you. Or your co-worker.

      Don't get me wrong. I completely agree "jobs that allow my own mind to wander as it pleases" are a creative bonanza. Just don't expect to find them; and if you do, don't expect a living wage from them.

      Pretty much, the only jobs with the potential to truly fulfill are those you design yourself - ie, a business.

    3. Re:Meat based robots by sonamchauhan · · Score: 1

      The jobs Hadlock describes -- "commoditized workers, controlled by a central system, mainly valued for their grasping capability... Show up to work, walk to the item(s), collect the items as you're told, put them in the box" -- already exist in the hundreds of thousands today. Walk into a Amazon or OfficeDepot or Staples or Walmart warehouse today, and this is what most staff do.

      But these are no zen jobs. They need you fully engaged. The two people who died were probably doing jobs they considered routine, or the people operating the machinery that killed them considered routine. Machinery operated in a distracted manner is rogue machinery.

  21. Also related: "The Human Operators" by Paul+Fernhout · · Score: 2

    https://en.wikipedia.org/wiki/...
    "Humanity constructs advanced military spacecraft, but the ships learn to think for themselves. They kill their crews by disengaging the life support systems. However, they keep a small number of humans alive for repairs they cannot do themselves."

    --
    A 21st century issue: the irony of technologies of abundance in the hands of those still thinking in terms of scarcity.
  22. Wait Till Second Gen by mentil · · Score: 1

    The 2nd gen version of the wristbands will use TENS or similar to directly control the worker's muscles. No human cognition/'effort' required. It's like a reverse-Waldo.

    --
    Corruption is convincing someone that the selfless ideal is the same as their selfish ideal.
  23. Before people lose their poop over this ... by joe_n_bloe · · Score: 1

    ... haptic "steering" has been going on for a long time. It's handy if you're plowing in near zero visibility: http://www.govtech.com/e-government/Smart-Snowplows-Keep-the-Highway-to-Valdez-Alaska-Clear.html

    Meanwhile one might think that reading a single 2-1/2 year old NYT article about Amazon makes formerly clueless idiot an expert on Amazon's culture and management practices. Sort of like hearing that you should drink 8 glasses of water a day makes you an expert on hydration.

  24. First you use machines, by jenningsthecat · · Score: 1

    then you wear machines, and then ...? Then you serve machines.

    -- John Brunner

    I always thought that last part could just as well have read "Then you become machines".

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  25. Gamification by mjwx · · Score: 1

    If you were to gamify it, post high scores, give out trophys/achievements like Strava, Fitbit and what not, then the average drone in Sector 7-G will actually embrace this.

    Could also be used to shame workers who post low scores. Management exempt of course.

    --
    Calling someone a "hater" only means you can not rationally rebut their argument.
  26. Stop buying from Amazon by kaatochacha · · Score: 1

    Everyone wailed when it looked like Walmart was becoming a monopoly, and they've got nothing on Amazon. STOP BUYING THEIR STUFF.

  27. Re: I had to stop reading at chapter 5. by dstyle5 · · Score: 1

    Off to the glue factory.