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Facebook Hired a Full-Time Pollster To Monitor Zuckerberg's Approval Ratings (theverge.com)

According to The Verge, Facebook hired a full-time pollster to track Mark Zuckerberg's approval ratings last year as the young CEO was making his 50-state tour across the country. The pollster, Tavis McGinn, reportedly "decided to leave the company after only six months after coming to believe that Facebook had a negative effect on the world." From the report: It was April, and Facebook was caught up in the fallout of the 2016 U.S. presidential election. After initially discounting the possibility that fake news had contributed to Donald Trump's victory, Facebook acknowledged that Russia-linked groups had spent more than $100,000 on political advertising. Zuckerberg undertook a nationwide listening tour modeled after a modern political campaign. McGinn would fill another role common to political campaigns: leading an ongoing poll operation dedicated to tracking minute changes in Zuckerberg's public perception. "It was a very unusual role," McGinn says. "It was my job to do surveys and focus groups globally to understand why people like Mark Zuckerberg, whether they think they can trust him, and whether they've even heard of him. That's especially important outside of the United States."

McGinn tracked a wide range of questions related to Zuckerberg's public perception. "Not just him in the abstract, but do people like Mark's speeches? Do they like his interviews with the press? Do people like his posts on Facebook? It's a bit like a political campaign, in the sense that you're constantly measuring how every piece of communication lands. If Mark's doing a barbecue in his backyard and he hops on Facebook Live, how do people respond to that?" Facebook worked to develop an understanding of Zuckerberg's perception that went beyond simple "thumbs-up" or "thumbs-down" metrics, McGinn says. "If Mark gives a speech and he's talking about immigration and universal health care and access to equal education, it's looking at all the different topics that Mark mentions and seeing what resonates with different audiences in the United States," he says. "It's very advanced research."

12 of 109 comments (clear)

  1. OMG!!! by Frosty+Piss · · Score: 4, Insightful

    Facebook Hired a Full-Time Pollster To Monitor Zuckerberg's Approval Ratings

    Jesus, people, who the fuck cares?

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    1. Re:OMG!!! by FeelGood314 · · Score: 4, Insightful

      All those Hawaiian people he kicked off their own island probably care.

      Talk about fake news. He never kicked anyone off. His property surrounded a bunch of other properties. Mark owed these people access rights across his property. With one exception, no one had been using these properties or paying taxes on them. It appears that most of the owners never even knew they owned the properties. Mark didn't force anyone to sell. He offered people money for something they didn't know they even owned. We are talking about plots of land that haven't been used in 2 or 3 generations. I'd be grateful if someone gave me $200 for 1/25 of a plot of land that my grand parents abandoned, before I was born, in a place I'll never visit. The worst he did was force the tax office and land registry office to clean up their act.

  2. In case they needed some more poll data by Anonymous Coward · · Score: 2, Insightful

    Mark Zuckerberg is a sociopathic, evil person, and his life's work is a stain upon humanity.

  3. Zuckerberg for president! by cascadingstylesheet · · Score: 5, Funny

    Zuckerberg for president! He would be so much better than the thin skinned narcissist we have now ... oh, wait.

    1. Re:Zuckerberg for president! by Tablizer · · Score: 2

      Zuckerberg would be a better thin-skinned-narcissist.

  4. Le Grande Illusion by PopeRatzo · · Score: 3, Funny

    In other narcissist news, I am planning a massive military parade in my own honor. OK, it's not exactly massive. It's just me and the dog, but we will be wearing our dress uniforms and I will be carrying a boom box blasting the Königgrätzer Marsch. It commences as soon as I finish this highball.

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  5. Probably a good idea by quantaman · · Score: 2

    I don't know if he's planning on a run for President, but the pollster (and all the other campaigning stuff) would still be a good idea from a business sense.

    Of the big three (Apple, Google, Facebook) Facebook is both the most vulnerable and the most closely identified with its CEO. Facebook's biggest asset is the "everyone is on it" network effect, but it's a lot easier to find someone online than it was 5 years ago, and it's a lot easier for someone to find a new social network than it is to build a new Google or iPhone.

    If Zuckerberg becomes genuinely unpopular the company could be in major trouble very quickly.

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    1. Re:Probably a good idea by quantaman · · Score: 4, Informative

      a new social network

      Righto. So easy, even Google can't do it.

      It's easy to build a social network, Google+, Twitter, Snapchat, Instagram, etc.

      The hard part is becoming the default "I want to get hold of this random person, on which service do I look for them".

      Facebook became that default by feeling less sketchy than MySpace. But if Facebook starts feeling sketchy another service is going to become the new default and Facebook will become the modern equivalent of Hotmail.

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    2. Re:Probably a good idea by RazorSharp · · Score: 2

      The hard part is to create a social network that can become the default without Facebook just buying it. I know a lot of people who have stopped using Facebook and switch to. . .Instagram. They don't even realize it's the same company.

      I'm pretty sure that the next big thing will be less sketchy for a hot minute before Facebook, Google, or Microsoft buys it. I think the only way for social networking to work without the side effect of evil would be as some decentralized, peer-to-peer type of open source app. Of course, then only OSS nerds would use it and it would never become the default.

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  6. BeauHD and msmash by Grieviant · · Score: 2

    Look at the last 15 articles on the front page. These guys are pimping every article coming out of the verge, guardian, vice, recode and nbc. Only a couple of them have an actual submitter, and in each case it's "an anonymous reader". There are of course 10+ websites to choose from covering every one of these topics.

    Enough with the leftist tech site circlejerk.

  7. Re: Marixism by RightwingNutjob · · Score: 2

    WTF? Of course we can identify them. They put their names right on the garbage they publish in their SJW "academic" journals and their youtube channels.

    Anita Sarkesian, Brianna Wu, Melissa Click, Ward Churchill, Sundar Pichai, the President of Evergreen State, all of them. They aren't hiding. You're just not listening.

  8. Re:Marixism by swillden · · Score: 2

    It's an honest question. I'm curious what someone who analyzes and thinks about identity politics on one side thinks about how the other side applies the same concept. I have my own opinion, obviously, which is that both sides focus far too much on tribal identities and not enough on substantive issues, but I'm curious about the opinions of others.

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