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Uber Launches 'Express Pool' To Get More Riders To Share Rides (recode.net)

An anonymous reader quotes a report from Recode: Uber is beginning to roll out a cheaper version of its ride-sharing UberPool service, called Express Pool. The service, which was being tested in Boston and San Francisco, is now available in Los Angeles, San Diego and Denver, and will launch in Miami, Philadelphia and Washington, D.C., tomorrow. The idea is that Express Pool, which requires riders to walk a little to meet their driver -- and then again to their destination after being dropped off -- will make shared rides more efficient. If it works, it should both increase the number of rides that drivers can give and also make those shared trips faster for passengers. The new service tests a thesis Uber has long had: Lower prices means higher utilization, and higher utilization means more money -- both for drivers and for Uber. Also that road congestion is bad and the solution is to share more rides. Those are the same theories that sparked the creation of the original UberPool service, which requires a little less walking. But the hope is that this will make it easier to match more passengers and therefore lose less money on each shared ride.

63 comments

  1. Isn't that by Anonymous Coward · · Score: 1

    What a bus does?

    1. Re: Isn't that by Anonymous Coward · · Score: 1

      Not always true. I've ridden plenty of busses in major cities and they don't always smell nor are they always filled with people that smell.

      Some do. But. So do some taxis and uber cars.

    2. Re: Isn't that by Anonymous Coward · · Score: 0

      But buses only go to limited destinations.

    3. Re: Isn't that by Anonymous Coward · · Score: 0

      Very cool. All they need next is some sort of large vehicle to maximize capacity and fuel efficiency and then make it reliable like schedules routes and stops.

      Like the public transportation. Except all the seats donâ(TM)t have homeless fences abs urine in them. Unless you pay extra.

    4. Re:Isn't that by be951 · · Score: 1

      I don't think so. At least, I've never seen a bus schedule where the times where "whenever you need to be picked up" and the routes are "anywhere you happen to be" to "wherever it is you want to go" with no stops in between.

    5. Re: Isn't that by Anonymous Coward · · Score: 0

      But buses only go to limited destinations.

      I don't know about UBER cuz I won't use it ...

      ... but I hear buses go both ways....

    6. Re:Isn't that by AuMatar · · Score: 1

      Neither is this. Its "walk to the pickup point", "wait for the other riders", "get dropped off after stopping for the other riders to get let off"

      --
      I still have more fans than freaks. WTF is wrong with you people?
  2. Might get some traction but by sasparillascott · · Score: 3, Interesting

    JMHO, but if folks wanted to take the bus (walking to & from the bus stop), they'd take the bus. A big part of the reason Uber and Lyft are so successful is the pick you up at the door and drop you off at the door service - not to mention the low price of the ride (we'll see if that can be maintained after going public and they can't bleed money in huge amounts anymore).

    1. Re: Might get some traction but by Anonymous Coward · · Score: 0

      Yep. I have access to trains, busses and my own car. Why would I pay for yet another mass transit system that doesn't work on my immediate need? That's why people took cabs and then lyft/uber. This is going backwards and them trying to penny pinch and further screw their driver's.

    2. Re:Might get some traction but by Anonymous Coward · · Score: 0

      Have you ever ridden one, ever, say, in Miami? That's about a 40 minute wait --and that's rush hour --so Uber would be a godsend in that kind of place; I wouldn't mind walking because at least I am moving and going somewhere closer to my destination. Believe it or not, this formula would work in that city. You don't need to talk to the driver, then, and he doesn't have to comprende Ingles. He gets paid; you get closer to your destination -- sounds like a win-win to me.

      And today's captcha is "redneck" LOL

    3. Re:Might get some traction but by Austerity+Empowers · · Score: 1

      Not having to interact with anyone is worth some cash.

    4. Re:Might get some traction but by Anonymous Coward · · Score: 0

      Yeah no, your worry has not basis in reality. In Boston Uber express is cheaper than a bus, quicker than a bus, cleaner than a bus.

    5. Re:Might get some traction but by aaarrrgggh · · Score: 1

      People use Uber for convenience; if walking two blocks to streamline the driver's flow they reduce their own cost, time lag, and overall congestion, it is a net benefit.

      The challenge I would expect though is moving enough seats in a single vehicle along a mutually beneficial path. I am sure they have the data to say that it would work in the places they are starting it.

      A bus has the downside of a fixed route, schedule and frequency, limited flexibility for maximizing utilization for changing traffic vectors real-time. I would think a little 5+1 seat shuttle a-la GEM e6 would be great for this type of application.

    6. Re:Might get some traction but by WinstonWolfIT · · Score: 1

      Buses run on loose schedules so you can stand for 10 minutes or risk waiting 30 for the next one. As to walking part of the way, if you know your trip you can plan it out: walk past nasty traffic, get picked up, drop off early if there's nasty traffic: drop me off here please.

    7. Re: Might get some traction but by Anonymous Coward · · Score: 0

      Yep. I have access to trains, busses and my own car. Why would I pay for yet another mass transit system that doesn't work on my immediate need?

      You wouldn't. People in cities where busses are on a 45 minute period (and trains aren't even a thing), people who are too drunk to drive, etc are who would use this.

    8. Re:Might get some traction but by thegarbz · · Score: 1

      Except buses aren't on demand often infrequent and even more often stop at many other places you're not interested in going detouring from a far more efficient route.

      Comparing car pooling to catching a bus is silly.

    9. Re:Might get some traction but by Anonymous Coward · · Score: 0

      I've used this several times in Boston. It's much more like the standard Uber experience than the standard bus experience. I've never had to walk more than a block to find my pick-up spot, it's never been more than 5 minutes between requesting the ride and getting into the car, and every time (so far) the driver has dropped me off at my door. Granted, the route by which I move from point A to point B is not as direct as in a standard Uber, but it's been far more direct than would be taking the bus (which almost always requires transfers, etc. with walks and waits at each point). Last night, for comparison, the cost for Uber-X was ~$20, Uber-pool was ~$ 11, and Uber Express was ~$6. It took 20 minutes to get from BU to North Cambridge. The fastest I've ever made the same trip on the T (by any combination of trains and buses) has been ~45 mins and costs about $3.

    10. Re:Might get some traction but by Anonymous Coward · · Score: 0

      People use Uber for convenience; if walking two blocks to streamline the driver's flow they reduce their own cost, time lag, and overall congestion, it is a net benefit.

      The challenge I would expect though is moving enough seats in a single vehicle along a mutually beneficial path. I am sure they have the data to say that it would work in the places they are starting it.

      A bus has the downside of a fixed route, schedule and frequency, limited flexibility for maximizing utilization for changing traffic vectors real-time. I would think a little 5+1 seat shuttle a-la GEM e6 would be great for this type of application.

      As you said, people use Uber for convenience and nothing about having to walk the first and last leg of your trip is convenient. People pay a premium for convenience so saving money is not a draw for most if it changes the core service and most people using Uber are not sweating a couple of dollars. Plus the areas that Uber is rolling this out in already have shared public transportation if that's what people want.

      I get where they're trying to go with this but it seems to me like they're targeting two similar but conflicting markets, further dividing their product supply, confusing their customers (sure to happen) and opening a new can of worms acting as an unlicensed and unregulated public transit service. Basically all the wrong decisions as they try to stay afloat long enough to phase out the human driver component. Pretty much what I've come to expect from Uber.

  3. newsflash!!! by Anonymous Coward · · Score: 1

    "cheaper version of its ride-sharing UberPool service"

    this has nothing to do with making the service cheaper. it's all about raising the price of the more premium product.

    1. Re:newsflash!!! by swb · · Score: 1

      Exactly. It's like me showing up at work at 10 am, doing half the work and telling the boss this is my new, lower cost labor service. If he would like to continue enjoying the same old labor service, the new price is 20% more than the old price.

    2. Re:newsflash!!! by kilfarsnar · · Score: 1

      Exactly. It's like me showing up at work at 10 am, doing half the work and telling the boss this is my new, lower cost labor service. If he would like to continue enjoying the same old labor service, the new price is 20% more than the old price.

      Uber is going to have to do this at some point. They can't take a 40% loss on every ride forever. Either the price will have to go up, or the costs will have to go down. They already squeeze their drivers to the point that it's barely worth it to drive for them. I know they are supposedly going to go to self-driving cars. But let's be realistic; those are at least a decade away from actually replacing human drivers. I am interested to see if Uber will be as attractive to people if the price increases by 50%.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
    3. Re:newsflash!!! by swb · · Score: 1

      I suspect they will be able to get away with at least a 25% price hike because they already vary prices. I don't think I've paid a consistent price for the same ride from my house to the airport. Some some aspect of a price increase, especially over a period of months will just be invisible unless you're a real regular off-peak Uber rider.

      I also think the utility value of ordering up a ride and actually getting it within about 10 minutes is as valuable as the ride itself. Before Uber, calling an actual cab in my town was a fucking crap shoot even if you called 24 hours in advance and made an appointment. I'm willing to pay a premium for that aspect by itself.

  4. Happy to share rides, could get weird by Anonymous Coward · · Score: 1

    Half of my fun on these rides is talking gender politics with the drivers. They have to speak English well enough. They tend to be less east-coast college liberal than my work colleagues, and their much closer relationship with reality and having a real job is.... well, it's refreshing. And the foreign drivers from poorer countries, working essentially as refugees, are just *amazed* at the things Americans get up to.

    And the Brazilians are great. They just wonder why we worry so much about it: here, they're way ahead of the US and have more fun in various ways.

    1. Re:Happy to share rides, could get weird by Anonymous Coward · · Score: 0

      And the Brazilians are great. They just wonder why we worry so much about it: here, they're way ahead of the US and have more fun in various ways.

      They give it to you in the butt?

  5. It's RUSSIAN BOTS taking away your Uber! by Anonymous Coward · · Score: 0

    Don't fall for it.

    BeauHD is just a Russian bot trying to get you to give up your God-given right to be a capitalist and use Uber by yourself!

  6. Please stop calling it "Ride Sharing" by Digital+Mage · · Score: 4, Insightful

    Uber is a taxi service plain and simple. Unless you, the driver and fellow passengers are actually splitting the cost of the trip equally it is not ride sharing....it's hiring a driver to take you somewhere.

    1. Re:Please stop calling it "Ride Sharing" by Anonymous Coward · · Score: 0

      Uber is a taxi service plain and simple. Unless you, the driver and fellow passengers are actually splitting the cost of the trip equally it is not ride sharing....it's hiring a driver to take you somewhere.

      But the entire fiction of the business model is that they're not a car for hire or a cab, and therefore exempt from all applicable laws because they say so.

      I'm hard pressed to think of any other business which exists on the basis of thumbing their nose at laws and claiming the magical unicorn shit they've smeared themselves with exempts them from laws.

      Uber is pretty much an illegal cab company in my books.

    2. Re:Please stop calling it "Ride Sharing" by be951 · · Score: 1

      I believe in this case, the "ride sharing" refers to two or more separate Uber riders/customers sharing the trip. Hence, actual ride sharing by users from Uber, the "ride hailing" service provider. I think they've had the "pool" option for a while now, where multiple riders pay 60-70% of a single rider fare to share the Uber with a stranger when there are getting picked up and dropped off in fairly close proximity. Presumably, Uber found that a lot of the additional cost/lag of taking multiple customers at a time from one area to another area could be cut out by having a single pickup and single drop-off location rather than multiple ones somewhat close to each other for each customer.

    3. Re:Please stop calling it "Ride Sharing" by omnichad · · Score: 1

      it's hiring a driver to take you somewhere.

      Yes it is. But that doesn't make it a taxi. It makes it a private car for hire, which is not regulated the same as a taxi. It should be regulated like limos.

    4. Re: Please stop calling it "Ride Sharing" by Type44Q · · Score: 1

      Here in Colorado, lower-end Uber (UberX/XL/Select) are regulated by the Public Utilities Commission like limos while high-end Ubers (UberBlack/SUV are state-licensed limos.

    5. Re:Please stop calling it "Ride Sharing" by eepok · · Score: 1

      It's better in this case, but the word "rideshare" had already been used for decades by the federal government and the Transportation Demand Management industry as a blanket reference to carpool, vanpool, bus, train, and (at times) travel by bike and by foot. Uber and Lyft knew this and co-opted the name to make themselves seem "green" when using their service for a single passenger is literally worse than driving somewhere alone.

      http://actweb.org/public_polic...

    6. Re:Please stop calling it "Ride Sharing" by WinstonWolfIT · · Score: 1

      You can't hail an Uber: not a taxi. You can book an Uber: basically a low cost limo.

    7. Re:Please stop calling it "Ride Sharing" by fluffernutter · · Score: 1

      So if I hailed them through their app they would not come?

      --
      Laws are rules for the court, but merely a bottom bar to hit for life. Think beyond laws in your actions always.
  7. New name, old service... again. by Anonymous Coward · · Score: 0

    So now Uber has figured out the Airport/Hotel Shuttle service and given it a new name...

    Calling Taxi services Ride-sharing. Makes you wonder what other services they'll "invent" call new just by renaming them.

    1. Re:New name, old service... again. by Anonymous Coward · · Score: 0

      UBER is still a four letter word despite all this.

    2. Re:New name, old service... again. by Anonymous Coward · · Score: 0

      So now Uber has figured out the Airport/Hotel Shuttle service and given it a new name...

      Calling Taxi services Ride-sharing. Makes you wonder what other services they'll "invent" call new just by renaming them.

      But it's got an appy app, so you know it's new and improved because of the app.

      app

  8. Re: Bus by Katatsumuri · · Score: 1

    There are no buses in the US.

  9. Re: Bus by 110010001000 · · Score: 1

    The last one was retired in 1974. We only use personal cars in the US.

  10. It won't work by 110010001000 · · Score: 1

    It won't work because I need to drive 300 miles each way every day to the middle of a forest where there are no roads. Stupid Uber! What are they thinking???

  11. Sorry by Anonymous Coward · · Score: 0

    Still not using it.

    Getting a ride with a slightly dodgy looking driver in the front and me in the back is one thing, but getting into a car with a bunch of dodgy looking people that get to know where I'm coming from and going to isn't my idea of fun.

    Also, if you're travelling for work, there's a very good chance your company wouldn't appreciate ride sharing either - they have a duty of care, and taking unnecessary risks to save a couple of quid doesn't sound like a good move.

    1. Re:Sorry by tbuddy · · Score: 1

      What employer is actively keeping tabs on how you came to work whether it be public or private transportation? I've never heard of an employer giving a shit how you got there so much as that you are there. I'm sure where the giving a shit kicks in is somewhere at the point where there is no longer a concern about cost of getting there.

    2. Re:Sorry by omnichad · · Score: 1

      The ones that pay you to travel for business reasons? Going to/from the airport, travelling to/from hotel at the destination. The commenter above is not talking about commuting.

  12. Only in the USA, and not *yet*. by Anonymous Coward · · Score: 1

    Buses and subway in Europe generally aren't nasty and dangerous as in the US. Because everyone uses them, even the politicians and the fatcats, so there is a lot of focus in them. (Parking usually is a giant hassle, with tiny streets and barely any parking spaces. Often you only find a spot far away.)

    In the US, they are nasty, because cities are designed for cars and everyone who can, has a car. So you end up with only those who can't, bad lines with a low frequency, and often compartively empty vehicles. Also, Americans have much less of a conscience IMHO, so theft etc is more of a problem.

    To me it seems, like Uber will finally cause the US to end up with a proper public transport system. Because the stigma isn't there, and everybody uses such services.

    And the people (let's face it: employees) who ride the cars will definitely switch to bigger vehicles to improve income.

    Ergo, you will result with buses.

    If they will be just as nasty will depend on whether this will bring back the stigma and how social the average American really is.

    1. Re:Only in the USA, and not *yet*. by 110010001000 · · Score: 1

      You aren't too bright. Uber isn't public transport. As an American, I am not too bright, but even I know THAT. Oh, "IMHO" of course.

    2. Re: Only in the USA, and not *yet*. by Anonymous Coward · · Score: 0

      ok, thinking your hypothesis, at what point does the Uber drivers need a CDL?

    3. Re:Only in the USA, and not *yet*. by Anonymous Coward · · Score: 0

      Also, Americans have much less of a conscience IMHO, so theft etc is more of a problem.

      Why don't you tell the truth, bigot?

      The truth, namely, that America is less white, on average, than European countries are.

    4. Re:Only in the USA, and not *yet*. by ShanghaiBill · · Score: 2

      theft etc is more of a problem.

      Citation?

      In 2002, theft in America was about the same as in the EU. In America, 10% were victims, vs 9.57% for the G7 average. That is an insignificant difference. Do you have more recent statistics that say otherwise?

  13. Re: Bus by Anonymous Coward · · Score: 1

    There, of course, are, but they refuse to implement a thing known as a "schedule." I live near a bus stop where the buses run "every 10 minutes" and I've seen - and I'm not kidding here - three buses show up a half hour after I arrived at the stop. I guess that's technically an average of one bus every 10 minutes, but - c'mon.

    The reason Uber's plan could work when buses (at least in the US) wouldn't is because of crap like that. The bus routes are also incredibly stupid, with basically no "hub" routes, meaning that getting to downtown is easy but going across the town is a trip to the center and back out again. The difference between taking a bus and just driving tends to be literally orders of magnitude: we're talking two hours versus 15 minutes. And that's not an exaggeration.

    Assuming Uber can keep walking distances and wait times to a minimum, this could work. It's the poor schedules and bad routes that prevent buses from working in the US.

  14. Most of Europe already agrees. by Anonymous Coward · · Score: 0

    Especially since we still give a bit of a shit about employee rights, like not letting people become bums or starve to death. (We still irrationally hate them for failing at not being destroyed by our abuse of them though.)

    Most cities and countries here currently look into stopping their shit and declaring them a bog-standard taxi service.

  15. Congratulations, Uber! by pem · · Score: 4, Interesting

    You've reinvented the jitney.

  16. So... a bus. by bluegutang · · Score: 1

    The difference is, it's funded by venture capital rather than taxes! (Until the venture capital runs out)

  17. Ride that requires walking is DOOMED TO FAIL by Dima202 · · Score: 1

    If I wanted to walk I would walk.

  18. regulations and pretense by Anonymous Coward · · Score: 0

    Wait a minute. I thought the whole excuse they used to side-step regulation was that they aren't taxis, they are a "ride share". They have an explicit class of service now that is shares? and the non-share one is still somehow not taxis?

    I only care a little bit because I think all the Fred Flintstones pedaling their way through their lives are just wasting their short time on this planet. Cars are stupid and pointless. Work from home. Ride a bike. Get some fresh air. Stop wasting hours of your life everyday staring at tail lights.

    1. Re:regulations and pretense by kilfarsnar · · Score: 1

      I only care a little bit because I think all the Fred Flintstones pedaling their way through their lives are just wasting their short time on this planet. Cars are stupid and pointless. Work from home. Ride a bike. Get some fresh air. Stop wasting hours of your life everyday staring at tail lights.

      You need a better car. Mine has super-comfy seats, climate control, a nice stereo, great handling and a powerful engine. It works in all weather, keeps me warm in the winter, cool in the summer, and dry on rainy days. It runs on only my schedule, and it's fun to drive.

      I think cars are one of the greatest inventions ever. They provide fast, comfortable, convenient transport whenever I want it. Sure, I sit in traffic sometimes (okay, they aren't always fast). But like I said, my car is quite pleasant to sit in and I can listen to music, podcasts or audio books. So my time is hardly wasted. Different strokes for different folks, I guess.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
    2. Re:regulations and pretense by Anonymous Coward · · Score: 0

      "and a powerful engine"

      Really...? You should dig deep into your psyche and try and figure out what that powerful engine really means in relation to whats missing in your life.

      And if your engine is rated in HP and not kw then you should leave slashdot.

    3. Re:regulations and pretense by kilfarsnar · · Score: 1

      "and a powerful engine"

      Really...? You should dig deep into your psyche and try and figure out what that powerful engine really means in relation to whats missing in your life.

      And if your engine is rated in HP and not kw then you should leave slashdot.

      Heh, the powerful engine fills one of the things that was missing from my life: the exhilaration of being shoved back in my seat as the car launches forward. Have you ever driven a sports car? Feeling the tires grip the road as you exit a corner and apply power is just a blast. I actually enjoy the handling more than the power. The car just goes right where I point it. It's the joy of using a precise machine. I'm not sure why you assume driving a fast car indicates I'm compensating for something. What's the matter, you don't like fun? ;-)

      The power is indeed rated in HP. I would love to own a high-performance electric car. But although I make good money, a Tesla is out of my price range. If you'd like to help out with the cost of a P100D, I'd be more than happy to take you up on it.

      --
      "What the American public doesn't know is what makes them the American public." -Ray Zalinsky (Tommy Boy)
  19. I think they're in trouble... by Bearhouse · · Score: 1

    Bleeding cash, and in some areas having to stop UberPop since people have (finally) realized they can't make money doing it.

    https://www.swissinfo.ch/eng/b...

    I don't believe the BS from the boss recently that they could somehow magically "tweak the knobs" and turn an annual cash burn of billions into profit. Launching another "even lower cost" service; how's that gonna help?

    Note to boss: stop throwing away cash on self-driving cars that Google & others will do certainly do better, and strip your costs to a bare minimum. How many people does it take to run the cloud service?

    1. Re:I think they're in trouble... by Moof123 · · Score: 1

      They have no choice. As you state: "How many people does it take to run the cloud service?" If they are not doing something to lay a path beyond just a cloud service that is easy relatively easy to replicate they will stop getting investments and their whole little house of cards will fall apart.

      For now they need the dog and pony show to go on to keep money coming in to allow them to continue to buy market share by subsidizing rides below cost (despite awful net wages for the drivers).

      I give them about 12 months before implosion.

  20. Re:Q is back! Biggest intel drop of all time by Anonymous Coward · · Score: 0

    Did you take your meds today?

  21. Anchorage, Palmer, and Wasilla Alaska by SloWave · · Score: 1

    This would work great up here in Alaska. No real competition and a huge pool of potential users.

  22. What a great idea! by stnls_steel_mouse · · Score: 1

    And, and, maybe they can get the Uber drivers to get really large vans; and paint them in striking color schemes to make them easier to spot; and maybe run on a circular route on a schedule so people wouldn't have to book the Uber ride ahead of time, but just get on and pay.

    Oh Wait.....