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Passengers Who Call Uber Instead Of An Ambulance Put Drivers At Risk (buzzfeed.com)

Sick people are increasingly using ride-hail to get to the emergency room, putting drivers in an uncomfortable position and a potentially tricky legal bind, BuzzFeed News reports. From the report: Mike Fish was driving for Uber 10 minutes outside of Boston when he picked up a second passenger in his Uber Pool who, he said, seemed "out of it, drowsy -- almost sedated." When the drowsy passenger asked him if Boston's Mass General hospital was the nearest emergency room, "that set off a red flag," Fish told BuzzFeed News. "I said, 'Do you need the ER?' He said yes. It came out that, over the last few days, he'd been passing out and losing consciousness." But instead of calling an ambulance to get the urgent medical attention he needed, the sick passenger called an Uber Pool. The shared ride would save him a few bucks, but it meant he'd have to wait for Fish to drop off the first passenger before he'd get to the ER. "I was a little nervous," Fish said. "I didn't know what was going to happen."

Ride-hail drivers are, by and large, untrained, self-employed workers driving their own cars on a part-time basis. They're not medical professionals. But as health care costs have risen and ride-hail has become more pervasive, people are increasingly relying on Uber and Lyft drivers to get them to the hospital when they need emergency care. A recent (yet to be peer-reviewed) study found that, after Uber enters new markets, the rates of ambulance rides typically go down, meaning fewer people call professionals in favor of the cheaper option.

12 of 334 comments (clear)

  1. More like $15-$25 vs $500-$1000+ by Joe_Dragon · · Score: 5, Insightful

    More like $15-$25 vs $500-$1000+ more then a few bucks.

    1. Re:More like $15-$25 vs $500-$1000+ by sinij · · Score: 5, Insightful

      Getting sick in US often means bankruptcy, nearly certain if you are under insured. So extra $1K for an ambulance ride on top of $100K+ for a short hospital stay won't matter - you are about to be bankrupt and homeless anyways. Better ask them to drop you off at the nearest bridge, so you can jump off it.

    2. Re:More like $15-$25 vs $500-$1000+ by MitchDev · · Score: 3, Insightful

      Yep. Ambulances are insaely expensive (and may not take your insurance).

      My mom got sick at one of Detroit's casinos and they insisted she take an ambulance to the hospital rather than her friend driving her to the hospital and it cost her over $600 for a 2 mile trip to the hospital, no special lifesaving needed or used, just a ride on a gurney in the ambulance...

      Ridiculous

    3. Re:More like $15-$25 vs $500-$1000+ by gnick · · Score: 5, Insightful

      They dicked around with him for like 45 minutes before they finally loaded him into the ambulance...

      I wasn't there for your incident, but a lot of the "dicking around with the patient before loading him" is the reason you call EMTs instead of Uber. Getting the patient to the hospital as quickly as possible isn't necessarily as important as getting the patient stabilized before transport.

      --
      He's getting rather old, but he's a good mouse.
    4. Re:More like $15-$25 vs $500-$1000+ by afidel · · Score: 3, Insightful

      Cool, Obama got 22.5M people insurance for almost a decade for $1T, Trump added $2T for tax cuts for the top 1%, which is a better use of money?

      --
      There are 4 boxes to use in the defense of liberty: soap, ballot, jury, ammo. Use in that order. Starting now.
    5. Re:More like $15-$25 vs $500-$1000+ by bobbied · · Score: 4, Insightful

      Unless you are calling him a liar.

      If you like your doctor, you can keep your doctor..

      If you like your plan, you can keep your plan.

      It will save a family of 4 $2,500/year.

      I have a new doctor on a new plan and my healthcare costs went up... You decide what to call him.

      --
      "File to fit, pound to insert, paint to match" - Aircraft Maintenance 101
  2. Easily fixed. by 140Mandak262Jamuna · · Score: 4, Insightful
    Just update the EULA with a fine print that nobody can read to say, "uber is not an ambulance service. Please do use uber instead of ambulance".

    You get to keep all the cool cash. But no liability! Hey, it worked with "uber is not a taxi company" schtick, why not now?

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  3. Re:Ambulance costs money? by RavenLrD20k · · Score: 4, Insightful

    Ambulances cost money no matter where you are. The only difference is what entity soaks up the cost of the ambulance. In the US, the cost of the service is placed directly on the person using the service, unless that person pays protection money to the mafia; er, excuse me. That should read premiums to an insurance company.

  4. the price of an ambulance will shock you. by nimbius · · Score: 3, Insightful

    After a motorcycle accident I was transported to a hospital for a strained shoulder. 24 hours later a firefighter showed up at my door and wedged an invoice under the threshhold. The bill? $1750.
    Now this story has an amicable ending because insurance covered this, however like all american healthcare its invoice-first. You're on the hook to pay for this service until you can claim or prove hardship, which in this case required two pay stubs and a gas bill. so if you get paid biweekly, thats a month without paying this bill, which is more than enough time for collectors to begin calling. This assumes you can immediately return to work to get paid, and most ambulance rides mean you arent going back to work anytime soon.

    the irony is that if companies like Uber paid any taxes at all, we might have a competent ambulance service that didnt cost as much as a used car.

    --
    Good people go to bed earlier.
  5. Re:Uber is great for non life-threatening ER visit by Kiuas · · Score: 2, Insightful

    I've had to go to the ER for a non life threatening injury that prevented me from driving myself. I wish I would have though to call Uber or a cab. It would have saved me thousands.

    Here in Finland the Social Insurance Institution actually will pay for your cab ride to a hospital for the part that exceeds 25 euros. That is, if you take a cab and the cost is 300 because of a long trip, you will pay 25 euros, the rest is covered by the state. Same goes for ambulances, the patient has to pay 25 euros for the ride to a hospital/nearest point of treatment. After that, once the patient is admitted to care, if he/she needs to be moved to another hospital for exams or treatment at a better equiped facilit, it is covered for by the single payer medical system, ie. the patient doesn't pay a dime for it.

    I work for the Hospital district of Helsinki and Uusimaa and as the largest district in the country we're in charge of all the highly specialized care in Finland, for example all of the really complex surgeries are handled here. Because we're one of the larger countries in Europe, this means we routinely get patients from up north in Lapland traveling distances of close to 1000 kilometers to reach urgent treatment here. In situations of extreme urgency, helicopters are used, this is usually done for example in cases where the patient has an entire limb detached due to an accident and needs to be operated within hours for recovery to be viable. Donated organs are also routinely flown in with copters,

    Obviously this isn't cheap, as transfering patients over long distances costs both in time of treatment staff as well as equipment an fuel costs. All that being said, our total medical expenditure for the public system is around 4040 dollars per capita, which is about 40,8 % of the 9890 dollars per capita spent in the States, according to the OECD..

    In fact, as I've said before and I'll say again: every single universal model in existence is cheaper than the current US model, which is why every other OECD member has adopted some variation of a universal model, not all of which are single payer.

    --
    "It is the business of the future to be dangerous" -Alfred North Whitehead
  6. In the US Ambulances are billed differently by rsilvergun · · Score: 4, Insightful

    The hospital won't come after you for that $100k. Not with any real force. Ambulance companies are billed out of a completely different bucket and they _will_ get their money. Ambulance companies have notoriously bad debt collection practices that most poor people are well aware of.

    Furthermore, you can't file bankruptcy anymore. Not for real. All you can do is restructure your debt and pay it. It's one of the major legacies of the Bush Jr administration. They gutted the laws. If the judge likes you, you can pay slowly, but you'll still pay. If the judge doesn't like you your just boned. They'll order wage garnishment on behalf of private companies for amounts they see fit. If you're in the south you might end up in a debtors prison via contempt or court charges. The judge orders you to pay, you can't pay, they lock you up for contempt.

    There's been a major shift in how debt works in this country that nobody really talks about. Considering our media is largely owned by billionaires that's not surprising. Regardless, what used to be unsecured debt is now secured against all future earnings and any property you might own when you die.

    --
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  7. Self diagnosis Re:More like $15-$25 vs $500-$1000+ by XXongo · · Score: 4, Insightful

    Most times an Ambulance isn't required. I don't see a problem here. If they choose an Uber over an ambulance, that's their chose.

    Yeah. You self-diagnose and your results depend on how accurate your self-diagnosis is.

    Guess wrong, you die. That's your choice. "I don't see a problem here" either, assuming "sometimes you guess wrong and die" is not considered a "problem".