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Google's Slack Competitor 'Hangouts Chat' Comes Out of Beta (techcrunch.com)

Posted by BeauHD on from the new-and-improved dept.

Frederic Lardinois reports via TechCrunch: Hangouts Chat, Google's take on modern workplace communication, is now generally available and is becoming a core part of G Suite. Hangouts Chat was first announced at Google Cloud Next 2017, together with Hangouts Meet. While Meet went right into public availability, though, Chat went into an invite-only preview. Now, Google is rolling Chat out to all G Suite users over the course of the next seven days (so if you don't see it yet, don't despair). For all intents and purposes, Hangouts Chat is Google's take on Slack, Microsoft Teams and similar projects. Since Google first announced this project, Atlassian also joined the fray with the launch of Stride. Like its competitors, Chat is available on iOS, Android and the web.

Chat currently supports 28 languages and each room can have up to 8,000 members. What's maybe just as important, though, is that Google has already built an ecosystem of partners that are integrating with Chat by offering their own bots. They include the likes of Xero, RingCentral, UberConference, Salesforce, Zenefits, Zoom.ai, Jira, Trello, Wrike and Kayak. There's even a Giphy bot. Developers can also build their own bots and integrate their own services with Chat.

23 of 52 comments (clear)

  1. And now it’s gone.... by BLToday · · Score: 2

    I look forward to having this service cancel right after I start using it. So to help all Hangouts Chat users I won’t be using it.

    1. Re:And now it’s gone.... by atheos · · Score: 1

      yes, we all know exactly how things work at google. I'm not even interested in checking this out, even though I know the market needs it.

    2. Re:And now it’s gone.... by rtb61 · · Score: 1

      You need a major corporate player, with a record for privacy invasiveness and stealing ideas as well as a willingness to corrupt the democratic process to feed their ego and an extremely autocratic bent to forcing their asexual peccadillos on the rest of us, to have an inside line on your companies activities. The ability to data mine all your staffs digital discussions. Seriously the company that does evil by it's own definitions, why, just why?

      Seriously modern corporation, I would not trust Google with anything, except what it can uniquely provide, Google Maps, for everything else, someone else, they have straight up proven they can not be trusted. For search https://duckduckgo.com/?q=duck..., for office apps https://www.libreoffice.org/, browser https://www.waterfoxproject.or... (I know firefox is all chromey but yeah, NAAHHH). Email, seriously serve your own, or if you want more reliable rent a private maintained email server in a local server farm. Messaging https://www.makeuseof.com/tag/..., keeping in mind messaging beyond marketing hype and bullshit, is more counter productive than productive, honestly.

      --
      Chaos - everything, everywhere, everywhen
    3. Re:And now it’s gone.... by swillden · · Score: 1

      I look forward to having this service cancel right after I start using it. So to help all Hangouts Chat users I won’t be using it.

      This is a service for enterprise customers, who pay real money for their services. Unless it's a total flop, it will stick around for a very long time. Even if it is a total flop, it will have a long sunset period for any companies that decide to use it.

      --
      Note to ACs: I usually delete AC replies without reading them. If you want to talk to me, log in.
  2. Late to the party by zifn4b · · Score: 1

    Google coming to the table with a competitor to Slack and HipChat is like Microsoft's Mobile Phone offering. Too little, too late.

    --
    We'll make great pets
    1. Re:Late to the party by angel'o'sphere · · Score: 1

      Yeah,
      and it is the ugliest chat program I have ever seen, and discontinued on my old iPad ... what the fuck can you make to build in a timer into your software and deactivate it? It is a damn chat software, they did the same bullshit whatsapp and line did on my iphone.

      I'm lucky so, they did not buy telegram and destroyed it.

      --
      Cost free eBook I read (by iBook/Kobo/Amazon/ObookO/Gutenberg etc.): "The Green Odyssey" by Philip Jose Farmer.
  3. "Comes Out of Beta" by jargonburn · · Score: 1

    That must mean they're ready to cancel it. /s

  4. What could possible go wrong? by elrous0 · · Score: 2

    Yeah, because in this age of sexual harassment/hostile workplace/he-hurt-my-fefes claims being thrown at the drop of a hat, more informal communication between employees is EXACTLY what every company and agency is looking for.

    --
    SJW: Someone who has run out of real oppression, and has to fake it.
    1. Re:What could possible go wrong? by bug_hunter · · Score: 1

      Alternatively it could be just like Slack that exists in millions of work places and makes it quick to talk to somebody downstairs etc.
      Also this informal communication would be logged, so one thinks people will act a little more cautiously on it.
      We use Slack all the time and it's great for telecommuting, technical group chats, and posting stupid gifs.

      Is the point of your post to blame everything on SJWs, even vague possible threats?

      --
      It's turtles all the way down.
    2. Re:What could possible go wrong? by murdocj · · Score: 1

      Huh? There's NOTHING wrong with informal communication. Just don't act like a jerk and you don't have to worry about harassment / hostile workplace issues.

    3. Re: What could possible go wrong? by edgedmurasame · · Score: 1

      He isn't wrong. If anything, it should encourage immunity from adverse actions at work for personal (non-workplace) conduct.

      --
      "Forget the engineers." -Carly Fiorina, briber of MIT Technology Review.
  5. What’s the over/under? by 93+Escort+Wagon · · Score: 2

    I’m calling it - 27 months until Google discontinues Hangouts Chat.

    Also, how many chat products does Google have now... twelve?

    --
    #DeleteChrome
    1. Re:What’s the over/under? by phantomfive · · Score: 1

      biggest problem with IRC is that the authentication is not encrypted. Serious security problem.

      That's not the reason it's not built on that, though. The reason it's not built on that is because everyone accesses it through a web page, so the back end doesn't matter. The protocol is http. For everything.

      --
      "First they came for the slanderers and i said nothing."
  6. Where the hell is it? by nashv · · Score: 1

    I have Google Hangouts enabled for users in my Gsuite account services. I don't see anything like Hangouts Chat? I thought Hangouts was always about chat? WTF is Hangouts Meet? Is it the same as meet.google.com?

    What the hell is going on here?

    --
    Entia non sunt multiplicanda praeter necessitatem.
    1. Re:Where the hell is it? by TeknoHog · · Score: 1

      What the hell is going on here?

      The usual, reinventing perfectly good open technologies (such as IRC) with proprietary alternatives.

      --
      Escher was the first MC and Giger invented the HR department.
    2. Re:Where the hell is it? by nashv · · Score: 1

      At this point, I am not exactly sure what they've invented or if they choose their names based on a random pemutation generator of "chat, hangout, talk, meet".

      --
      Entia non sunt multiplicanda praeter necessitatem.
    3. Re: Where the hell is it? by nashv · · Score: 1

      That just tells me to go enable it in Admin console. And there is no such thing on admin services.

      --
      Entia non sunt multiplicanda praeter necessitatem.
  7. GOOGLE, STOP. *GOOGLE* STOP. by AbRASiON · · Score: 1

    It's over.

    NO ONE cares about your 'chat' applications. In any capacity.
    You've utterly and completely screwed this up, over and over and over and over (and over!) again.

    You didn't make an Android version of 'iMessage' which is all the Android people wanted.
    You made fairly competent chat apps for the desktop (inside gmail) and promptly ruined them.

    You renamed things, you merged things, you closed things, you had 2 or 3 chat systems running at once.

    The entire messaging team should be ground up into pig feed. No one there has a fucking clear vision *AT ALL*

    The messaging app should work on PC / Mac / Linux, in a browser and or with it's own app. It should also handle SMS, it should work on ALL Andriod phones as a built in chat tool too.

    Utterly appallingly bad management of the chat systems, honestly if I actually cared anymore, I'd rant 4x longer. It's *mind boggling* how badly it's been managed for the best part of half a decade, maybe longer.

    Nope an no, just no. WhatsApp (while not perfect) is destroying what you offer. Just give up.

  8. Change the reply hat by Anonymous Coward · · Score: 1

    I've been able to reply automatically via received address for years...

    But can you automatically set the FROM reply address in the process? That's what's been missing. It's a really basic tool for managing multiple hats:

    How it should work:

    o Email comes in to nick@a.com
    o Reply goes out from yourChosenNick@a.com
    o Email comes in to nick@b.com
    o Reply goes out from anotherChosenNick@b.com

    How it's been working:

    o Email comes in to nick@a.com
    o Reply goes out from you@gmail.com
    o Email comes in to nick@b.com
    o Reply goes out from you@gmail.com

    It's not good to reply to different inputs from different domains with only one fixed email address as the reply. It's confusing / unclear to the recipient.

  9. Re:GOOGLE, STOP. *GOOGLE* STOP. by jbridges · · Score: 1

    I do like WhatsApp, but it does NOT have a desktop client, and does NOT have a web client.

    The pseudo desktop client actually links to your phone, so you must keep WhatsApp active on your phone to use the Desktop app.

    Same with web client, it's just an echo of the phone app.

    Also you cannot have more than one desktop/web client active at a time, frustrating.

  10. Re:GOOGLE, STOP. *GOOGLE* STOP. by novakyu · · Score: 1

    I blame the antifeatures. Hangout would be semi-usable, if it wasn't constantly trying to get me to invite people to Hangout, instead of sending them SMS like it knew I wanted to.

  11. $5 free trial by weedjams · · Score: 1

    I just attempted to sign up for this and it requires a credit card and a domain with email services running on it.

    If you do not have your own domain, with email, it offers to create one, for a fee.

    bailed, unsubscribed, flew the bird @google.

  12. Two big problems with this. by Mr3vil · · Score: 1

    1) G-suite with domain required. There's no way to subscribe to this as an add-on to existing infrastructure, which is where Slack thrives currently. 2) No ability to invite people outside your org. Again, Slack has Google beat here. You can invite (sub)contractors to your Slack instance without having to create internal credentials for them. Mind you, I hate using these chat apps for work. However, as someone that's had to manage Slack for an organization it's still the bees knees for teams that incorporate it.