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Siri Co-founder is Surprised By How Much Siri Still Can't Do (qz.com)

In an interview with Quartz, Norman Winarsky, a founder of Siri, suggests that Apple may have given Siri an overly ambitious collection of responsibilities and hasn't made the feature reliable enough. From a report: And while vastly improved from its earliest days, Siri still isn't a sparkling conversationalist. "Surprise and delight is kind of missing right now," said Winarsky, now a consultant and venture capitalist. Winarsky acknowledges that some of this disappointment stems from the sheer difficulty of predicting the pace of major technological advancement, which Bill Gates once summed up as the human tendency to "overestimate the change that will occur in the next two years and underestimate the change that will occur in the next 10."

But part of it is also likely because Apple chose to take Siri in a very different direction than the one its founders envisioned. Pre-Apple, Winarsky said, Siri was intended to launch specifically as a travel and entertainment concierge. Were you to arrive at an airport to discover a cancelled flight, for example, Siri would already be searching for an alternate route home by the time you pulled your phone from your pocket -- and if none was available, would have a hotel room ready to book. It would have a smaller remit, but it would learn it flawlessly, and then gradually extend to related areas. "These are hard problems and when you're a company dealing with up to a billion people, the problems get harder yet," Winarsky said. "They're probably looking for a level of perfection they can't get."

6 of 86 comments (clear)

  1. Re:Siri has a "founder" by wonkey_monkey · · Score: 5, Funny

    They should have just called it "Hal-9000" and left it at that.

    I'm afraid they couldn't do that.

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    systemd is Roko's Basilisk.
  2. Siri's capabilities by OneHundredAndTen · · Score: 4, Insightful

    The problem is that the public has been led to believe that the capabilities of Siri (and its counterparts by other companies) wouldn't fall too short of those displayed by HAL 9000 and the Star Trek computer. When you start interacting with them under such expectations, you are bound to be sorely disappointed. Siri et al. remain gimmicks good for grins and giggles, and not really much else - just about anything they can do, people can do themselves, probably more efficiently. Plus, the things we would really want for them to do remain well beyond their capabilities. And the AI community still has the chutzpah (or recklessness) to carry on coming up with exuberant forecasts.

  3. Digital Assistants suck in general. by jellomizer · · Score: 4, Insightful

    In general this technology, is just the command line interface all over again, with some rudimentary natural language parsing, with a default fail over of googling the question.

    The problem with All the Digital Assistants is that it doesn't really get context. So it comes up with silly answers to questions, because the context of the question isn't place in concern.

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    If something is so important that you feel the need to post it on the internet... It probably isn't that important.
    1. Re:Digital Assistants suck in general. by Zak3056 · · Score: 3, Informative

      The problem with All the Digital Assistants is that it doesn't really get context. So it comes up with silly answers to questions, because the context of the question isn't place in concern.

      SOME things it has context for it and gets right in a downright scary fashion. Siri (and Google in the Samsung phone it replaced) know when I usually leave for work, or leave to go home, and pop up a notification with route, traffic, and anything else. They know that on Monday I take my daughter to Girl Scouts, that I leave work at a different time on that day and take a different route. The know that on Friday I drive to my Girlfriend's house, but that I have a doctor's appointment first, and that my ex-wife picks my daughter up on that day so I don't need to drive to school (except on those weekends I have my daughter, when I DO need to drive to school). That stuff (while, as noted, is REALLY freaking scary) is pretty useful.

      Almost EVERYTHING else, it's just downright shit for. As another poster put it, "I found this wrong information on the web, which I won't read to you."

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      What part of "shall not be infringed" is so hard to understand?
  4. Siri's intelligence by Quasar1999 · · Score: 5, Funny

    Actual conversation I had with Siri.

    "Siri, what is my relationship status?" ... "I can't answer that"
    "Siri, what is my marital status?" ... "I can't answer that"
    "Siri, phone my wife" ... proceeds to phone my wife.
    "Siri, where is my girlfriend?" ... "Your wife is right beside you."


    That last one has me confused. Did Siri know that I am married and thus girlfriend means spouse? Or did she try to warn me that my wife was right next to me.

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    Programming is like sex... Make one mistake and support it the rest of your life.
  5. Siri solved hard problems, then bungled easy stuff by MorePower · · Score: 4, Insightful

    All my life, we've been expecting voice recognition "real soon now". And it always flopped. You had to shout really slowly and carefully to get the system to recognize maybe half the words you said.

    Then along came Siri, and finally there was a commercially available system that was good enough with normal speaking tone and pace (mostly) and... it dropped the ball miserably at doing simple stuff with the recognized speech.
    I haven't tried Siri in ages, so maybe they've improved it recently, but I already gave up on using it because of how dumb it was. For example:

    I could ask Siri for directions, say to my hotel, and she would understand fine. But if I asked for gas stations along my route, or restaurants near my destination she wouldn't do it. My old Tom-Tom could do that fine, you had to push the touchscreen as it had no voice capabilities, but it did it great. Siri could understand my voice, but could not do what my Tom-Tom could. To add insult to injury, Siri's canned response indicated that she understood what I was asking for (to use my route or destination as a search location instead of my current position), she just wouldn't do it.

    Another time, I wanted to call my wife from a rental car (my regular car has its own voice recognition that works better for this). So I asked Siri to call [wife's name]. She didn't understand, fine, my wife has a weird foreign name. So asked Siri to call [our last name]. She found 2 people with that last name in my contacts (myself and my wife ) and asked me which one I wanted to call. Great! I responded "[wife's name]" Siri then asked "what do you want to do with [wife's name]?" Siri you just asked me which of 2 people I wanted to call! Oh well, I responded "Call her". Siri didn't understand what "Call her" meant and looked up websites related to "Call her". Now even back in the '80s when playing Infocom text adventures like Zork, you could type commands like "hit troll" have the game respond "what do you want to hit the troll with?" and answer "axe". The game remembered just fine that it asked you to fill in some info, and was ready to plug in the new info into what you were doing a few commands ago. But Siri couldn'do that, 30 years later.