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Toys R Us To Close All 800 of Its US Stores (washingtonpost.com)

Toy store chain Toys R Us is reportedly planning to sell or close all 800 of its U.S. stores (Warning: source may be paywalled; alternative source), affecting as many as 33,000 jobs as the company winds down its operations after six decades. The Washington Post reports: The news comes six months after the retailer filed for bankruptcy. The company has struggled to pay down nearly $8 billion in debt -- much of it dating back to a 2005 leveraged buyout -- and has had trouble finding a buyer. There were reports earlier this week that Toys R Us had stopped paying its suppliers, which include the country's largest toy makers. On Wednesday, the company announced it would close all 100 of its U.K. stores. In the United States, the company told employees closures would likely occur over time, and not all at once, according to the source, who spoke on the condition of anonymity because they were not authorized to discuss internal deliberations.

29 of 195 comments (clear)

  1. A loss for children. Adults, not so much. by tgibson · · Score: 5, Insightful

    This is not surprising (Internet, etc. etc.). However, few things can compete with the sheer joy I had as a child when given the rare opportunity to roam the aisles of a Toys R' Us to discover, touch, test, and play with the toys. The "aisles" of Amazon are a poor substitute for a child.

    1. Re: A loss for children. Adults, not so much. by drewsup · · Score: 4, Interesting

      The last time I had to be in one, its was like a KMart from 20 years ago, poor, uncovered fluorescent lighting, drab interior, no nothing staff, Smyths seems to be the better version these days

    2. Re: A loss for children. Adults, not so much. by alvinrod · · Score: 2

      Yeah, I haven't been in one for almost two decades, but my experience was similar to yours. It felt more like a set of a David Lynch movie with all of the underlying sense of dread that place was giving off. I don't have any memories of going to one as a young child though, so I can't be sure if it's just nostalgia through a rose-colored lens or if there was a time when it was wonderful in reality as in memory.

    3. Re: A loss for children. Adults, not so much. by Junta · · Score: 2

      Additionally, last time I was there, it was a big store... with very little in it. I was amazed how they had pretty much none of the toys my kid was looking for.

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    4. Re: A loss for children. Adults, not so much. by Anonymous Coward · · Score: 2, Interesting

      ToysRUs was always expensive and a dreary place. I knew that even when I was a kid. I did not care then because *TOYS*. KayBee was more fun to be at. Several of the toy stores around me are actual fun to be in. A ToysRUs was always a warehouse of toys. When you are a kid you see toys. When you get older you realize what it is. Even the checkout in most of them feels like you have just checked out a can of beans from an underground bunker instead of buying something cool.

      Nostalgia was not what I would call going there. It was more about 'con parents into getting me overpriced lego set'.

    5. Re:A loss for children. Adults, not so much. by rtb61 · · Score: 4, Interesting

      It's called austerity. With the gutting of the middle class to feed the insatiable rich (can never ever have too much), there is very little money left to buy expensive toys and thus the economy implodes. Perhaps the can be an interesting measure of a countries economy, how much they spend on toys for children per capita, would be some interesting results, pretty much gaurantee the US would not be in the top ten.

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    6. Re:A loss for children. Adults, not so much. by squiggleslash · · Score: 5, Interesting

      It is a shame. It kinda is surprising, as toys are, as you point out, one of the few things left where in-store sales and browsing works best.

      I say kinda, because the reasons are actually fairly well known and have nothing to do with Amazon or the Internet. TrU was bought a few years ago by an asset stripping private equity group. They essentially buy a business with the help of a massive loan, saddle the purchased business with the loan, and then extract every penny they can until the company cannot pay back the loan, and then it's bankruptcy, liquidation, and onto the next target.

      And it's all legal. So a bunch of people are losing their jobs because some jackasses figured out how to "borrow" money you have no intention of paying back. We need stronger powers for bankruptcy judges in this country, but good luck getting them when the executive is basically the people who pull this shit, and congress is basically a bunch of people owned by the people who pull this shit. .

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    7. Re:A loss for children. Adults, not so much. by mnemotronic · · Score: 3, Informative

      This is not surprising (Internet, etc. etc.). However, few things can compete with the sheer joy I had as a child when given the rare opportunity to roam the aisles of a Toys R' Us to discover, touch, test, and play with the toys. The "aisles" of Amazon are a poor substitute for a child.

      Or the aisles of Walmart.

      Giving away my age (neolithic) here, but for me nothing compared with the old Sears Christmas catalog.

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    8. Re: A loss for children. Adults, not so much. by 110010001000 · · Score: 2

      Born in '19. We ha

    9. Re: A loss for children. Adults, not so much. by pots · · Score: 2

      Their location in Time Square is fantastic. Of course that's a showpiece location, they put extra effort into making it really nice, but it's terrific.

      For the parent: Yes online shopping has hurt retailers like Toys R Us, but the summary mentions a leveraged buyout - this is likely the bigger reason. Those result in an appallingly high rate of bankruptcy for the victim company.

    10. Re: A loss for children. Adults, not so much. by HumanWiki · · Score: 2

      I was born 1985, I've been to Toys r Us less than 5 times in these 33 years.

      There just isn't any point in a toys only store. Even without the internet toys can and will be sold anywhere. They're literally competing against the whole world. Well they were anyways.

      Born in 1980 and have been to Toys R Us more times than I could count. While toys in general were sold in other places, TRU had way more selection and stock and even carried (in ours) things like RC cars/toys, trains, model rockets, etc. that other places didn't have or only had a very small supply of.

      Going to TRU as a kid was a huge deal for me, even if we weren't well off enough to buy too much from there. It was just fun to see all the neat and cool toys/model/hobby stuff in there and when you're young, the store was massive.

      I also had a KayBee toys in our local mall, but it was much smaller in supply than the TRU 40m away.

  2. Time to grow up by Anonymous Coward · · Score: 5, Funny

    All the Toys R Us kids have grown up.

  3. They didn't die due to "the Internet", etc. by klingens · · Score: 5, Interesting

    They died due to greed from owners and investors:
    "KKR, Bain and Vornado purchased Toys "R" Us in 2005 in a $6.6 billion leveraged buyout, but more than $5.3 billion of the purchase price was paid using debt."

    8 billions of debt, at least 5.3 purely due to the buyout. Maybe their future wouldn't be so good with Internet, etc. but it's not what killed them today, the leveraged buyout did.

    1. Re:They didn't die due to "the Internet", etc. by deadwill69 · · Score: 2

      Try looking at their numbers and see if it makes more sense
      http://getfilings.com/o0001193...

      Little difficult to make money with all that debt payment they didn't have before.
      https://www.sec.gov/Archives/e...

      In 2005 they had $47m in long term debt. As of October 2017 it was $4.761B. Please explain to me how they acquired and additions 4+ billion in debt? Might it happen to have anything to do with a $7.5B buyout would it?
      https://www.bloomberg.com/news...

  4. Re:Haven't we heard this before? by Anonymous Coward · · Score: 5, Interesting

    In this case it is deliberate bankruptcy. The 80s corporate raiders never retired, they became private equity firms. They buy companies and let them fail under the weight of debt servicing (the debt being serviced, for good measure, was incurred in order to buy the company). The only people who lose are the complete idiots who finance these takeovers -- oh, and everyone who works at the company in question.

  5. Not surprising. by aussersterne · · Score: 5, Interesting

    Their toys are mindless un-fun corporate shit.

    My kids are always bored there. We've found much more fun toys at Target, not to mention Amazon.com, whatever you think of both companies. We bought a potato-driven clock and a home-terrarium kit on Amazon.com for under $10 each that the kids enjoyed. They get TinkerCrate which they also enjoy, and I consider it expensive at $29 a crate. But walk into a Toys'R'Us and all you can get is 8" plastic action figures in garish colors for $49.99 each.

    Toys'R'Us should be called AMillionFlashyBrandedOverpricedActionFigures'R'Us.

    At least near us, the two stores had no science kits, no craft stuff, no learning toys to speak of, no building toys to speak of, no creative toys of any kind. The best section were bikes and skateboards in the back. The rest is literally wall-to-wall action figures from cartoons that my kids have never heard of because cartoons are so twenty years ago and we don't have TV. They are much more interested in apps than in TV.

    Toys'R'Us is selling toys from decades ago—thousands of them, all the same, and for 4x what they ought to cost.

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    1. Re:Not surprising. by kamapuaa · · Score: 4, Informative

      No. This is wildly untrue. There's huge amounts of science kits and craft stuff. There's some action figures, but really not that much. There's actually a large variety of toys, and given that Target has a smaller selection, a ToysRUs has all the toys a Target will have.

      They didn't do anything wrong, just the business model was outdated. It went the way of camera stores or bookstores. The way BestBuy or Fry's will go sometime in the next decade...swallowed by Amazon.com (and to a lesser extent, Walmart/Target). It costs a little bit more, and busy parents would rather order something online than drive 15 minutes down the road (or at least, that's how I am).

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  6. For me it was the Sears and Roebuck catalog by oldgraybeard · · Score: 4, Interesting

    I grew up in rural northern Wisconsin on a farm 10 miles from a town with 800 people. It had a Sears and Roebuck store. Well no goods just a catalog order center, along with 15+ actual stores on main street. Once a year the new Sears and Roebuck catalog came out and in the fall came the Sears and Roebuck Christmas catalog and that was the object of childhood dreams.

    Sears another old company that is dying ;) Some brick and mortar will survive in urban areas. But the real retail sales numbers will be online sales. Especially in rural America, online sales (Amazon) is the new Sears. Sears could have done it, but they did not see that vision of an online future. Like most entrenched old players. They got to comfortable. An upstart had to come in with a new vision.

    Just my 2 cents ;)

    1. Re:For me it was the Sears and Roebuck catalog by Strider- · · Score: 5, Insightful

      Sears another old company that is dying ;) Some brick and mortar will survive in urban areas. But the real retail sales numbers will be online sales. Especially in rural America, online sales (Amazon) is the new Sears. Sears could have done it, but they did not see that vision of an online future. Like most entrenched old players. They got to comfortable. An upstart had to come in with a new vision.

      The sad part is that Sears should have cleaned up when it came to the Internet. They had all the pieces to become what Amazon is today. Back in the days of yore, they had one of the most impressive computing systems to run their inventory management/prediction/ordering of any retail corporation. They also ran one of the early online services, Prodigy (along with IBM).

      And then, they rested on their laurels, and suffered the fate that they have. If anything, they should have converted their catalog system to the Internet, and started to shutter their retail operations. But they didn't.

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    2. Re:For me it was the Sears and Roebuck catalog by Bing+Tsher+E · · Score: 3, Interesting

      It sounds like your 'Sears Catalog' experience colsely parallels a modern-day Amazon.com experience.

      Me, I was a nerd. I spent my adolescence with the Jameco and Allied Radio catalogs as wishbooks.

  7. Sad, but by cascadingstylesheet · · Score: 2

    Sad, as with all institutions of our lives, but at the same time, I'm surprised they lasted as long as they did.

    I can't think of anything you can find at a Toys R Us that you can't find at a Walmart, say. Amazon owns online toy sales. And even the nature of toys has shifted a lot.

  8. Customer Service by bill_mcgonigle · · Score: 5, Interesting

    Must've been ten years ago because my daughter was four, a couple weeks after Christmas they wouldn't let her exchange a duplicate toy with a copy of the receipt because her grandmother (300 miles away) was the purchaser.

    Everybody involved was pissed or upset except for the smarmy clerk who was delighted to disappoint by enforcing corporate policy. I hope she got a promotion and stayed with the company.

    Since then she's had an Amazon wishlist and sometimes gets Walmart gift cards. Because both of them (especially Amazon) do a petty good job with customer service.

    Toys R Us will say that Walmart and Amazon killed them - but in reality they self-destructed.

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  9. Bained by rsilvergun · · Score: 2

    Yet another company that got Bained. Kay-Bee had the same thing done to them. Can we just ban leveraged buyouts already?

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  10. Children's Palace by the-matt-mobile · · Score: 5, Interesting

    My mom used to work at Children's Palace (https://en.wikipedia.org/wiki/Child_World), which was a competing toy store in the 80's. Toy R Us would build their stores right next to them to try to put them out of business. When the weekly flyers came out for sales on things like baby food and diapers, Toys R Us would send their employees over to Children's Palace to buy up all the sale items in the flyer so that they were out of stock, causing angry customers - many of whom were low income. Toys R Us minions would sometimes just throw away the merchandise in the trash outside the store after their raids. My mom had a lot of stories about their guerrilla retail tactics. Toys R Us eventually won out and Children's Palace went out of business, but my parents never let us go there. Bankruptcy couldn't have happened to a more deserving company, albeit 30 years too late.

  11. Watch out for the robots by jfdavis668 · · Score: 4, Funny

    I guess I'm going to have to let my kids roam the aisles of my local Amazon warehouse. Just stay out of the way of the robots.

  12. Bastards by Beeftopia · · Score: 2

    The private equity consortium that bought Toys R Us in 2007 and loaded it with 7.5 large in debt. When I think of it, I can only think of the Dr. Cox quote from Scrubs: "Do you know what they are mostly? Bastards. Bastard coated bastards with bastard filling."

    And they laughed all the way to the bank.

  13. Re:Haven't we heard this before? by CrashNBrn · · Score: 2

    From earlier in the year: Why Toys “R” Us Is Closing One-Fifth of Its Stores

    But its collapse has been especially acute, due to terrible mismanagement by private-equity firms. After Toys “R” Us was taken private by KKR, Bain, and Vornado in 2005, it took on a lot of debt, leaving the company with repayments that have crippled it in a period of declining sales. Toys “R” Us has spent more than $250 million annually to pay back $5 billion in long-term debt. These repayments became unsustainable once revenue started to decline consistently, as it has each year since 2012. That left one option: for the company to declare bankruptcy and renegotiate the terms of its debt.

    Reported earlier last year: Bain, KKR, Vornado Suffer Wipeout in Toys ‘R’ Us Bankruptcy

    The three firms and their co-investors sank $1.3 billion of equity into the takeover of the Wayne, New Jersey-based toy company, financing the rest with debt, according to company filings. The debt included senior loans in which they held a stake.

    Partly offsetting the loss is more than $470 million in fees and interest payments that Toys “R” Us awarded the firms over time. ...
    KKR and Vornado, which are publicly traded, had previously written their investments in the company down to zero. As a result, the bankruptcy won’t affect their earnings going forward.

    ;TLDR
    Bain and Co financed most of the purchase cost of Toys R Us with Debt, have made half a billion dollars in fees since then, and will suffer nothing from the closure of Toys R Us, unlike everyone that actually works for Toys R Us.

  14. Re:Haven't we heard this before? by bravecanadian · · Score: 2

    That doesn't make sense. Private equity companies buy struggling companies at a multiple of what they are worth, in hopes of selling it for more later. It was purchased in 2005. I am sure the equity company who owns it isn't happy that they are going bankrupt.

    No they don't. They buy them to suck them dry.

    By the time these companies go bankrupt the private equity firm has usually gotten multiples of their actual investment back out.

  15. Re:Haven't we heard this before? by Comrade+Ogilvy · · Score: 2

    It makes sense only because of such low interest rates that all kinds of unwise proposals can look pretty good on a powerpoint presentation under those conditions. When safe bonds are paying 1%, offering 2% is an easy way to find suckers.

    Furthermore, the equity company itself might be doing just fine. I do not know the details about ToysRUs, but in the case of Sears, the owners of the equity company also owned a sister commercial real estate company, that "helped" Sears out of a cash crunch situation brought on by bad management. That sister company bought about $8-$10 billion of real estate from Sears for $3 billion cash, and rented the property back to Sears. So the equity company itself may looked trashed on paper, while the owners of the equity company make $5 billion elsewhere.