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Adobe Is Helping Some 60 Companies Track People Across Devices (neowin.net)

Neowin reports of Adobe's recent announcement of its new Marketing Cloud Device Co-op initiative: The announcement of the new solution for tracking customers across devices was made at the Adobe Summit this week in Las Vegas to a digital marketing conference. According to an Adobe blog post released earlier this month citing Forrester, consumers are increasingly accessing multiple devices before making a purchase decision -- an average of 5.5 connected devices per person. This behavior creates a challenge for retailers, who cannot easily target people in their marketing campaigns, ultimately depending on Facebook or Google to track people instead of devices. Both Facebook and Google are able to do this job because of the massive amount of users logged into their ecosystems regularly, so most retailers have been opting to use those platforms as a way to reach potential customers. But Adobe's approach is to provide a platform agnostic solution acting as a glue between the world's biggest brands' own data management platforms.

In order for Device Co-op to work, each company that has joined the initiative will provide Adobe with "cryptographically hashed login IDs" and HTTP header data, which Adobe claims will completely hide the customer's identity. This data will be used to create groups of devices used by the same person or household, which will then be made available to all the members of the initiative so they can target people on different devices, instead of creating one customer profile per device, as can be seen from the example given in the image above. Until now, some 60 companies have joined the Adobe initiative, including brands such as Subway, Sprint, NFL, Lenovo, Intel, Barnes & Noble, and Subaru. Also, preliminary measurements made by Adobe indicate that Device Co-op could link up to 1.2 billion devices worldwide, based on the amount of accesses seen by current members. But it is important to note that the initiative is currently collecting data of U.S. and Canada users only.
Adobe is claiming the initiative will not disclose a user's identity to its members, including any personal data, but, given the recent Facebook and Cambridge Analytica scandal, many will be skeptical of those claims. Thankfully, Adobe is allowing users to completely opt out all of their devices from the services via this website.

33 of 66 comments (clear)

  1. Does it ever end? by Anonymous Coward · · Score: 1

    Maybe these companies should start actually providing a service or product that people will want to buy instead of wasting money on this crap. It's a shame that companies make more money on what they can sell about you than what they sell you.

    We DON'T WANT TO BE TARGETED!!!!!!

  2. Marketing by 110010001000 · · Score: 3, Insightful

    When are people going to realize that online marketing and advertising is a joke? The "targeted" ads I see are for things I have already bought.

    1. Re:Marketing by 0100010001010011 · · Score: 2

      Hyper targeted ads suck. I search for some tool and now all I see is those ads? It was a cursory search.

      I've bought many more things from ads that target a demographic where I visit online. Camping ads on a camping forum. Tech ads on Slashdot, etc.

    2. Re:Marketing by olsmeister · · Score: 4, Insightful

      Don't ever buy anything from an ad you see online. Ever.
      It's the only way to stop the madness.

    3. Re: Marketing by mspohr · · Score: 1

      I wish they had a way to figure out that I had already bought something and stop spamming me with ads. I've been hounded by ads for months after buying something.

      --
      I don't read your sig. Why are you reading mine?
  3. Opt out? by theweatherelectric · · Score: 4, Insightful

    Thankfully, Adobe is allowing users to completely opt out all of their devices from the services

    Why not opt in? If the service is valuable to me I'd want to opt in, wouldn't I?

    1. Re:Opt out? by Frosty+Piss · · Score: 4, Insightful

      Thankfully, Adobe is allowing users to completely opt out all of their devices from the services

      Why not opt in? If the service is valuable to me I'd want to opt in, wouldn't I?

      Oh come on, you know the answer. The service is extremely valuable, just not to you.

      But again, don't fool yourself. It's not smoke and mirrors to the average consumer, who will think this is fabulous. It's just that you are not the average consumer.

      Inside, most Facebook users *know* nothing is for free and Facebook is making money on them and their "demographic". They just don't really care.

      --
      If you want news from today, you have to come back tomorrow.
    2. Re:Opt out? by RhettLivingston · · Score: 2

      You can only opt out of having your devices linked as belonging to the same target.

      From Adobe's "About the Device Co-op" page:

      Disconnecting devices from one another doesn’t opt out of all behavioral data collection on that device — we make best efforts to opt out of collection where possible. Disconnecting a device guarantees it won’t be linked with any other devices, while individually it may still be tracking behavioral data. To opt out of behavioral data collection, visit the privacy policies of sites you visit and apps you use.

    3. Re:Opt out? by sasparillascott · · Score: 1

      Was looking at this. The page to Opt Out must identify you first with my adblocker / tracker blocker saying don't go here. This is from a company Adobe bought - the idea is to use things like IP addresses etc. to start linking (machines, phones ?) to a user. It's quite underhanded and nasty and perfect for Adobe to fall into.

      Seeing Intel and Lenovo (ThinkPad and Moto smartphone owner) in the list. Presumably they'd be coordinating by giving CPU id for Intel and whatever Lenovo can be paid for. This has gone way too far. Time to outlaw the owning and trading of people's data without their opt in (with no affect on getting the service they want).

  4. Good news by AHuxley · · Score: 1

    Use a device to search for the reviews.
    Use a different device to search for the best price.
    Buy on a very different device.

    Use a few different computers to spread out shopping. Make ads and tracking difficult.

    --
    Domestic spying is now "Benign Information Gathering"
    1. Re:Good news by Penguinisto · · Score: 2

      As long as you don't read email (esp. gmail) on the device you shop with, and use that same email addy to get order confirmation on the device you buy with?

      --
      Quo usque tandem abutere, Nimbus, patientia nostra?
  5. You deserve it by Anonymous Coward · · Score: 1

    By not developing proper alternatives to Adobe products. Many enterprises and video sites are still using flash and the gimp still can’t even draw a circle properly. By supporting Adobe’s monopoly you brought it on yourselves.

    1. Re:You deserve it by Anonymous Coward · · Score: 1

      By not developing proper alternatives to Adobe products. Many enterprises and video sites are still using flash and the gimp still can’t even draw a circle properly. By supporting Adobe’s monopoly you brought it on yourselves.

      an excellent point..

  6. Re:this is what happens.... by Penguinisto · · Score: 1

    when you install everybody's "app" on all your devices. quit doing that, already. it's not worth the dollar-off a shitty coffee.

    ...and while you're at it, uninstall (or disable if you cannot uninstall) the pre-loaded crap (Facebook app, Amazon app, etc.) Even if you don't log into or even open them, odds are good it's being siphoned, and the information cross-checked against other bits on your phone (email addy, phone #, etc. They may not get a perfect bead on you, but they can get close enough with what they can get; especially Google if that phone runs Android.)

    --
    Quo usque tandem abutere, Nimbus, patientia nostra?
  7. boycott all those devices by 140Mandak262Jamuna · · Score: 1
    That is the only way to stop them.

    If enough people don't boycott, it just means they dont care.

    --
    sed -e 's/Chuck Norris/Rajnikant/g' joke > fact
  8. Start a shadow profile by wolfheart111 · · Score: 1

    Let them track my bot...see how great and awesome I am :P

    --
    [($)]
  9. Not planning to install any Adobe software by Snotnose · · Score: 1

    Learned my lesson years ago, so unless they do a drive by download I'm good.

    1. Re:Not planning to install any Adobe software by Anonymous Coward · · Score: 2, Interesting

      Installing software is so old school. A few years ago you had to deal with tracking scripts on websites. Now you have to deal with the primary sites selling/buying the site's profile of you to data collectors like Adobe. Avoiding Adobe doesn't nothing to stop this. The only way to avoid this type of stalking is to never visit those sites, but not a single one advertises to who they sell your data to and you can't check to see if they sell your data without first visiting the site. So fuck you says the marketing industry.

      You can see another example in a current real estate trend. Most people have a home inspection before buying a house. Companies have been bribing home inspectors for their lists of clients. The companies offer to pay some of the inspector's licensing fees and provide gifts cards, free vacation trips, etc... The companies then take those lists and spam you with services related to home buying as well as spam the seller with services related to selling. You have no control over this because you have no control over what the inspector does with the data he's collected about you: your contact information, the house you looked at, and when you looked at it.

      Another trend is in service bundling. Companies are trying to uberize everything. Did you get an ad for a home warranty when you bought a house? Someone is paying your bank, realtor, inspector, etc... for that info (you can get it free publically, but that's after the sale goes through. If you pay for the data you can get it before the sale closes. Whoever sends you their ad first wins.) However, the company which send you the warranty ad doesn't even offer warranties. They're only a middleman. When they get a respond from you, they turn around and sell your data to whatever warranty company will pay the most for it. They do the same for everything else like roofing, cleaning services, etc... You pay to subscribe to their services, they pay 3rd parties for them to provide your contact info (for people who aren't directly subscribing), and they charge the contractors providing the services for giving them your request. Sign up, ask for snow cleaning, then they sell your request to the cheapest local contractor.

      It used to be companies placed an ad in a public place and then you contacted the company directly. Now it's data hoarding companies buying and selling customer contacts as spam targets.

  10. So now Adobe wants to be the master gatekeeper? by jenningsthecat · · Score: 3, Insightful

    In addition to the stupidity of all those people out there who don't know and don't care about the danger this initiative represents, there is a fair measure of stupidity in big corporations signing up for Adobe to be their sole source for all that data.

    Just for a moment, let's adopt the worldview of power-hungry despotic corporations and the marketards that serve them. In the first place, how much less valuable is the anonymized data than the data that is traceable to specific, named people? I'd say it's a LOT less valuable, probably from the standpoint of fleecing their marks, and almost certainly from the standpoint of power over their customers.

    In the second place, putting all your eggs in one basket is one thing, but putting them all in somebody else's basket is quite another. Do they really want to hand over data collection to a company that can just turn off the tap at will? Is it a good idea to have a monoculture of privacy-invading tech that potentially provides a single point of failure vulnerable to browser extensions, specialized third-party services, and plain old hackers?

    --
    'The Economy' is a giant Ponzi scheme whose most pitiable suckers are the youngest among us and the yet-unborn.
  11. Isn't this just what double click by rsilvergun · · Score: 1

    and all the other ad networks do? Congrats adobe, you're building tech from the 90s. Somehow that's fitting...

    --
    Hi! I make Firefox Plug-ins. Check 'em out @ https://addons.mozilla.org/en-US/firefox/addon/youtube-mp3-podcaster/
  12. The Adobe Marketing Cloud IPs to block are by sandbagger · · Score: 4, Informative

    https://helpx.adobe.com/analyt...

    Add those to your host files.

    --
    ---- The above post was generated by the Turing Institute. Maybe.
  13. The problem... by thePsychologist · · Score: 4, Insightful

    The problem with anonymized data is that it's not really anonymous.

    All you need are multiple datasets to figure out who is who. For example, Google buys another dataset from Adobe. Even though no names are in it, they can use patterns in it checked against their own non-anonymous data to figure out who you are.

    Anonymized data is just a nice term used to fool the masses.

    --
    "What lies behind us, and what lies before us are tiny matters compared to what lies within us." Ralph Waldo Emerson
    1. Re:The problem... by RhettLivingston · · Score: 1

      Exactly. This is also why whether or not you give anyone a clear indication of which devices are yours, they can still connect them up. Ditto with different profiles or email addresses that you browse with and past ones that you no longer have. If the data sample is big enough, your patterns are as good as fingerprints - even better because they tell far more about you.

    2. Re:The problem... by nwf · · Score: 1

      I think it's worse than that. If the participating companies know who you are, they can then get related "anonymized" data from Adobe, but they still know who you are since you are logged in. Adobe may not know who you are, but everyone else will eventually. Sure the IDs are hashed, but they participating companies are the ones doing the hashing. They can just hash your login later to see what else it matches.

      --
      I don't know, but it works for me.
  14. Is there any rich guy with a sense of marality by wolfheart111 · · Score: 1

    Help... create an ecosystem we can trust. plz

    --
    [($)]
  15. We give out trust to these people... by wolfheart111 · · Score: 1

    and they want to sell it... :(

    --
    [($)]
  16. A Musk Born Ecosystem by wolfheart111 · · Score: 1

    with that new network of satellites hes putting up there... give us something extraordinary plz.

    --
    [($)]
  17. Violates GDPR by uldics · · Score: 3, Interesting

    This violates GDPR. Any information is personal as soon as you can associate it with any other information about me, which distinguishes it as mine. So as soon as they know - this is the same user as that, they have my private information, regardless of name, birthdate presence. And more, as soon as I click on one such ads and buy some horse raddish, they combine some very personal identity info. When I buy something, I do not want them know of all my devices. I can only accept opt in, without bedsheets of smalfonted jura lingo. So, Adobe, you gonna get some lawsuits coming. Up to 5% of annual turnaround fines. Can't wait.

  18. They don't know, they DO care by Anonymous Coward · · Score: 1

    Facebook users think its benign right until it's not.

    For my wife, the day a violent ex of her friend turned up at her door to threaten her (warning her not to let his ex GF stay) was the day she realized that FB is giving friends of friends access to her posts.

    One of Facebooks 'sharing, connecting' tweeks done with a dodgy privacy policy change. She was unaware of, until she wised up, then she ditch FB.

    After that, she deleted it all and simply moved to a non-FB messaging platform. Since FB isn't the only social thing in town, it was trivial to ditch them. Her friends have likewise moved on.

    You can see this (before the latest incident) in the falling numbers of Facebook users among the young.

    1. Re:They don't know, they DO care by Bobrick · · Score: 1

      Sorry to break it to you big guy, but men who see themselves as "alpha males" -are- aggressive assholes.

  19. The more advertisers try to target me... by Hallux-F-Sinister · · Score: 1

    The more advertisers try to target me the more vehement I get about ignoring ads. I don't read them, I don't watch them, I generally ignore them. Unless they are some kind of ad that is either difficult or impossible to ignore, then I get good and mad and make a point to remember the ad. Well, actually, I remember precisely two details: who the ad was for, and how incredibly angry their attempts to influence me made me, and to make sure never to buy their products, patronize their services, etc. (I am keenly aware that there is a danger that the memory of the company, brand, organization, etc., will outlast the anger, so every time I see their name, logo, or another ad, I make it a POINT to get GOOD AND ANGRY, to counteract their efforts to subvert my will and alter how I make decisions. It never quite develops to the point of murderous rage, but I like to keep it at a gentle boil to ensure that anyone attempting to mess with me that way, and (as far as I'm concerned, rip me off,) NEVER, EVER gets a penny from me.

    I am also of course, aware of the possibility of astroturfing, but I believe advertisers believe that astroturfing in this particular way, (trying to piss people off by making an annoying ad that pretends to boost a competitor's product(s) so they'll AVOID that brand,) would, in most sales contexts, be counterproductive. So mostly when it comes to ads, I just ignore them if I can possibly manage it, unless and until I decide to seek a good, a product, or a service. I am probably not the only one who thinks and operates this way, but there are brands I can tell you, that when I see their ads, I deliberately contemplate how much I hate them, how much they suck, how much they've pissed me off, and if it is, for example, for food, a restaurant, etc., I tell myself their food tastes like shit, their employees don't wash their hands, or possibly are jerking off into the food. It really helps counteract their efforts, and on-balance, I think, makes me LESS likely to patronize them.

    Now you might of course think, "but hey, ads fund the internet, so by refusing to buy..." but let me just stop you right there. The companies that make ads COULD fund websites and NOT try to track everything I do, and follow me around the internet, effectively shouting advertising messages at me. But they choose the shotgun approach to advertising and I reserve the right NOT to patronize someone just because they fund a website I use. As for all the unobtrusive ads I block or ignore, and the companies behind THOSE, I say, "blame the ones who have pissed me off, because they're the ones who fucked it all up for you." They're the reason your messages have basically zero chance of reaching me. But hey, be comforted. I might use your service or buy your product, but only when, where, how, and if I decide to do so. When *** I *** decide. Not when you decide. Got it? So Adobe and Google and Apple and Facefuck and all the others can try to "track" me all they want, but the more ads they shove at me, the angrier I get, and the less likely the ads are to do any good.

    Also, I think there's an ideal saturation point that when they pass, even people who don't normally operate as I do, vis-a-vis advertisements, who will tend to start acting more as I do, the more ads that are blasted at them. At that point, advertising actually will do the advertisers themselves more harm than good, so... keep it up, assholes.

    --
    Our reign has gone on long enough. Indeed. Summon the meteors.
  20. Adobe's fall from grace by mr.dreadful · · Score: 1

    I've been using Adobe products since 1995. As their products got more and more bloated I grew disenchanted. Then they switched to a subscription model because people wouldn't upgrade their software often enough for Adobe's liking, and I got pissed. Moved to using Affinity products and haven't looked back. Now Adobe wants to be a marketing company as well? It's like you're trying to make me hate you more. It's too bad... Adobe used to be cool software tools, now they're just tools.

  21. Re:Is there a shockface meme? by HiThere · · Score: 1

    I don't know about all of them, but that's currently my default assumption for any of them.

    OTOH, why would anyone be surprised at any foul deed performed by or attributed to Adobe which might make them some more money?

    --

    I think we've pushed this "anyone can grow up to be president" thing too far.