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Latest macOS Update Disables DisplayLink, Rendering Thousands of Monitors Dead (displaylink.com)

rh2600 writes: Four days ago, Apple's latest macOS 10.13.4 update broke DisplayLink protocol support (perhaps permanently), turning what may be hundreds of thousands of external monitors connected to MacBook Pros via DisplayLink into paperweights. Some days in, DisplayLink has yet to announce any solution, and most worryingly there are indications that this is a permanent change to macOS moving forward. Mac Rumors is reporting that "users of the popular Mac desktop extension app Duet Display are being advised not to update to macOS 10.13.4, due to 'critical bugs' that prevent the software from communicating with connected iOS devices used as extra displays." Users of other desktop extensions apps like Air Display and iDisplay are also reporting incompatibility with the latest version of macOS.

8 of 331 comments (clear)

  1. Rename the app? by Anonymous Coward · · Score: 5, Funny

    JustWontDuet
     
    Thanks, I'll be here all week!

    1. Re:Rename the app? by Mordaximus · · Score: 5, Informative

      JustWontDuet

      Thanks, I'll be here all week!

      If you stay with the previous release of macOS, YouCanDuet

  2. Dead or just temporarily unusable? by Anonymous Coward · · Score: 5, Insightful

    Is the external screen hardware bricked beyond repair or simply unusable until some driver software fixed? Dead sounds like click bait if a simple reinstall or patch rollback gets it working again.

    1. Re:Dead or just temporarily unusable? by Zocalo · · Score: 5, Informative

      It's not a "bit" overblown; it's pure hyperbole/clickbait. The monitors are fine, and that includes with MacOS, the issue is that the monitors will no longer work when they are connected through a third party peripheral with drivers that do some encapsulation to send display data (amongst other things) over USB.

      --
      UNIX? They're not even circumcised! Savages!
    2. Re: Dead or just temporarily unusable? by peragrin · · Score: 5, Insightful

      Don't confuse display port which works fine with display link which is a USB custom display and sometimes you monitor.

      Display link =/= display port.

      Different tech. Display link existed before display port was widespread. (While convient it uses wierd teh to make it barely work

      --
      i thought once I was found, but it was only a dream.
    3. Re:Dead or just temporarily unusable? by Jahoda · · Score: 5, Funny

      It's not a "bit" overblown; it's pure hyperbole/clickbait. ... the issue is that the monitors will no longer work when they are connected through a third party peripheral with drivers that do some encapsulation....

      So, in other words, literally every single dock available for Macbook laptops (because apple do not make their own), and using the _universally_ supported DisplayLink protocol, which is the standard on every single USB 3.0, 3.1, and C dock used in the Windows world, as well. I gotcha. This is all just overblown and no big deal.

  3. Why Apple gets away with this bullshit by DeplorableCodeMonkey · · Score: 5, Insightful

    One of the commenters in the first link is a perfect example of the blame-everyone-but-Apple mentality:

    I must have macOS 10.13.4 to run the version of Xcode that allows me to develop for iOS 11.3.

    Rolling back my OS, even if I wanted to which I don't, is not an option. My options are 1. wait for a fix, again I might add, DisplayLink died on the last macOS update as well. Or 2. Buy a USB video adapter from another more reliable source.

    While I don't want to go spend potentially hundreds, I also will not accept that a thousand dollar monitor is now sitting blank.

    I should mention as a macOS and iOS developer, as others have that macOS has a beta program and you could easily have identified this issue weeks ago. Also as a developer, I will always need to update to the new macOS and xCode on the day of their release.

    This issue is already 4 days old, waiting on an update from Apple is 100% unacceptable. Having this issue even crop up in the first place is about 98% unacceptable.

    Who makes a good USB video adapter capable of between 1080p and 2k? I'll have an answer to this in the next 10 minutes. My relationship with DisplayLink that has lasted years is within 48 hours of being over. Nothing personal, but this is simply untenable.

    Yes, blame a peripheral manufacturer for thinking that an update (10.13.3 ->10.13.4) wouldn't do something like break the subsystem that their drivers depend on. Couldn't possibly expect Apple to put some more QA on macOS updates and stop treating the OS like it's a legacy product WRT support.

    Dude, I get why you're upset. Your livelihood has just been hit by Apple. However, you should be blaming Apple for doing stupid shit like breaking your drivers in an update and then forcing you to have that particular point release to run an IDE.

    You want proof that Apple is now firmly a cult? People would be howling from the rafters if Visual Studio updates required a highly particular set of bleeding edge patches from Microsoft to run. No one outside of the SCADA space would tolerate this level of tied-at-the-hip releasing.

    1. Re:Why Apple gets away with this bullshit by Anonymous Coward · · Score: 5, Insightful

      One of the commenters in the first link is a perfect example of the blame-everyone-but-Apple mentality:

      I must have macOS 10.13.4 to run the version of Xcode that allows me to develop for iOS 11.3.

      Rolling back my OS, even if I wanted to which I don't, is not an option. My options are 1. wait for a fix, again I might add, DisplayLink died on the last macOS update as well. Or 2. Buy a USB video adapter from another more reliable source.

      While I don't want to go spend potentially hundreds, I also will not accept that a thousand dollar monitor is now sitting blank.

      I should mention as a macOS and iOS developer, as others have that macOS has a beta program and you could easily have identified this issue weeks ago. Also as a developer, I will always need to update to the new macOS and xCode on the day of their release.

      This issue is already 4 days old, waiting on an update from Apple is 100% unacceptable. Having this issue even crop up in the first place is about 98% unacceptable.

      Who makes a good USB video adapter capable of between 1080p and 2k? I'll have an answer to this in the next 10 minutes. My relationship with DisplayLink that has lasted years is within 48 hours of being over. Nothing personal, but this is simply untenable.

      Yes, blame a peripheral manufacturer for thinking that an update (10.13.3 ->10.13.4) wouldn't do something like break the subsystem that their drivers depend on. Couldn't possibly expect Apple to put some more QA on macOS updates and stop treating the OS like it's a legacy product WRT support.

      Dude, I get why you're upset. Your livelihood has just been hit by Apple. However, you should be blaming Apple for doing stupid shit like breaking your drivers in an update and then forcing you to have that particular point release to run an IDE.

      You want proof that Apple is now firmly a cult? People would be howling from the rafters if Visual Studio updates required a highly particular set of bleeding edge patches from Microsoft to run. No one outside of the SCADA space would tolerate this level of tied-at-the-hip releasing.

      It should have been asked by any professional long ago what exactly their intent is to support ANY 3rd party. The latest I/O changes make it VERY clear they want you running running hardware made by Apple, Apple, Apple, or Apple. Between that and removing a headphone jack standard in favor of their proprietary bullshit, I will likely have nothing to do with them going forward. Their arrogance has become too much for the professional world which demands a certain level of interoperability. I'm fucking surprised they haven't been arrogant enough to create their own voltage standard in order to sell iPower transformers to everyone who dares not run at 77V/127hz.

      Wake up professionals and stop giving them money. They clearly have little intention of supporting you in the long run.