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What Happens When Restaurants Go Cashless (usatoday.com)
There's a new trend starting: restaurants that won't accept cash. USA Today reports:
Restaurant owners say ordering is faster from customers who slap down plastic instead of dollars, cutting a few seconds out of the process. But most of the benefits appear to accrue to the restaurants: less time taken counting bills, reduced pilferage, no armored-car fees or fear of stickups. It's a risky strategy. For starters, upscale Millennials -- among the most coveted of diners because of their youth and affluence -- prefer to pay in cash, according to Bankrate.com data. Also, more than a third of Americans between the ages of 18 and 37 do not have a credit card. For customers, patronizing restaurants that don't take cash means one less payment option when they need a quick meal during an all-too-short lunch hour. Plus, it raises questions about whether it discriminates against cardless teens and the poor... A committee in Chicago is weighing Alderman Edward Burke's proposed requirement that merchants accept cash. Massachusetts has had a Discrimination Against Cash Buyers rule on the books since 1978... Lana Swartz, co-editor of the book Paid: Tales of Dongles, Checks, and Other Money Stuff, says "One of the cornerstones of American capitalism is everyone's money is equal."
Meanwhile, the Associated Press reports: Many business owners would rather be cashless. Cash actually costs money -- banks charge fees for cash deposits and to handle coins... And counting and checking cash and preparing it for deposit takes up time a manager could spend with staff or customers... Millions of consumers use little or no cash. In a survey released last month by the financial services company Capital One, only 21 percent of 2,000 people questioned said cash was their most common way to pay for things. But going cashless isn't a slam-dunk. Some customers who want to use cash point to a statement on paper money: "This note is legal tender for all debts public and private." However, the Federal Reserve says on its website that private companies can make their own policies about cash unless there is a state law saying otherwise.
One Houston restauranteur changed his mind about going cashless, saying "You can't compete if you think you're going to create a whole set of rules and expect people to follow them." One Chicago restauranteur admits that "it has generated the most negative pushback of anything we've ever done," estimating revenue fell 2% just from angry cash customers who never returned.
But he persisted because his eight restaurants had experienced six burglaries, break-ins or armed robberies over the last eight years -- and got "dozens and dozens" of counterfeit bills from customers -- while by going cashless, he no longer has to pay for bank fees and armored car pickups.
Meanwhile, the Associated Press reports: Many business owners would rather be cashless. Cash actually costs money -- banks charge fees for cash deposits and to handle coins... And counting and checking cash and preparing it for deposit takes up time a manager could spend with staff or customers... Millions of consumers use little or no cash. In a survey released last month by the financial services company Capital One, only 21 percent of 2,000 people questioned said cash was their most common way to pay for things. But going cashless isn't a slam-dunk. Some customers who want to use cash point to a statement on paper money: "This note is legal tender for all debts public and private." However, the Federal Reserve says on its website that private companies can make their own policies about cash unless there is a state law saying otherwise.
One Houston restauranteur changed his mind about going cashless, saying "You can't compete if you think you're going to create a whole set of rules and expect people to follow them." One Chicago restauranteur admits that "it has generated the most negative pushback of anything we've ever done," estimating revenue fell 2% just from angry cash customers who never returned.
But he persisted because his eight restaurants had experienced six burglaries, break-ins or armed robberies over the last eight years -- and got "dozens and dozens" of counterfeit bills from customers -- while by going cashless, he no longer has to pay for bank fees and armored car pickups.
So the cashless restaurants are going to have lower prices and not charge like 12 bucks for a mixed drink?
Seriously, when I don't pay cash, I literally never leave a tip. When the machine ask if I want to leave a tip, I just press Ok on 0.00$ to skip that and go quicker.
So pay your employees a living wage instead a relying on tips.
I've seen enough stories where the restaurant has a fault with their credit card system, and thus has an extremely long delay in processing them (assuming that they still get processed.)
If there's any major failure, which will happen when an ice storm causes scattered outages across the city, the restaurant has no way to receive income. Either they accept cash, or they don't get the day's income.
I've also went into a fast food restaurant which also had a cash register failure. They still did business using pen-and-paper, taking payments in cash, and thus didn't have to close down. Even if slightly slower or less reliable, it's as if the cashiers knew how to handle the situation.
Other reasons for this: (1) Classism. "We don't want poor or immigrant customers who don't have a credit card or check card. We cater to millennial hipsters only." Good to know. (2) Bribery. There was an article last year about a major credit card company paying businesses $10,000 to go cashless. Good on Chicago for thinking about regulating this and Massachusetts for actually regulating cashfree businesses out of existence. Nice to see that some jurisdictions actually stand up for their constituents' privacy.
Where I live, the practice is that if the restaurant has a sign by the door that they accept only credit/debit cards and you still enter and order, then that counts as a "preexisting agreement" that you are supposed to pay with card.
That's legal wrangling for you but does not work with human behaviour. People miss those signs all the time.
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I don't want to live in a society where our location is tracked 24/7/365 whenever we buy food, gas, or other necessities. Cash = the ability for people to go off the grid and maintain their privacy.
I don't want to do business with anyone who's doing their part to erode that ability. Thus, I'll vote with my cash and pay cash.
It's not that I personally care about it, but I want to live in a world where people can run away and drop out of sight. It's an important safety valve against authoritarianism.
I am Canadian. When I slap down money, it IS plastic.
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Bank with a community bank/credit union; they'd be happy to take your deposits. Many have deals that allow you to use different banks' ATMs for free, so you can deposit and withdraw as needed.
Or just spend the cash the next time you buy groceries or whatever, what's the issue. You have to buy food, gas, etc at some point, right?
when dinner is finished, you hand your card to the wait staff and it's denied ?
I'm sorry, I don't have another card. Do you take cash ?
I prefer to use cash because every card compromise I've ever had ( including the latest chip cards ) have been wait staff at restaurants who simply copied what they needed from my card.
( They do it with gift cards too so use low denomination varieties so it gets used up in one go )
I don't have these issues with cash.
Cash costs money but credit cards take a lot more depending on the size of the purchase.
Indeed, because they add a lot of services into that "credit" side of it like for example travel insurance and kickbacks where customers appear to be "saving" money. In Europe there's actually a lot of alternative debit card systems run by the banks, like here in Norway there's "BankAxept". In Germany they have "Girocard". Without all the bells and whistles here in Norway at least they pay roughly $0.02/transaction, which is way below the cost of actually handling cash. So honestly, the only reason businesses accept cash here is because they must. The moment the law changes and they're not required to I imagine very many businesses will go cashless. So if you're thinking cashless won't happen because companies won't accept it, well you're wrong. Really the only compelling argument is that in a real emergency society would collapse if people couldn't pay for basic necessities, so everyone should have a cash reserve. But it's like fire insurance on your house, hopefully you'll never ever need it.
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by crooks. Lobby was Open 24 hours. I never did get robbed, but I knew people who had been. The owner of that restaurant? Started closing the lobby only after the police threatened to hold her criminally liable if anyone got hurt. They knew the robberies were happening, but they were sporadic enough that the profits from keeping the lobby open were > what was stolen.
Being cashless is a big plus for the employees at 24 hour restaurants.
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Afterwards, if they don't like your payment offer, what can they do? They could sue you - and you could pay the judgement in cash :)
They sue you. You cite the legal tender laws. They lose.
The law, as I understand it, is this:
- You agree to a purchase denominated in dollars.
- They deliver on their side, creating a debt on your side.
- You offer payment in Federal Reserve Notes.
- They either:
1) Accept the payment, settling the debt.
2) Refuse the payment. The debt is cancelled because they refused to accept payment in Federal Reserve Notes.
This we settled (with some governmental violence against people who didn't want to accept FRNs) about a century ago, when FRNs were first introduced. Lots of people who expected payment in real gold and silver coins, made of amounts of valuable metal approximating their face value, or paper notes giving a government promise of on-demand exchange for the equivalent value in silver, didn't want to take bank-generated paper money backed by nothing but the government's promise to make people accept it. So the Federal Government had to force a bunch of people to accept it until they gave up and played along.
The Federal Government has a strong incentive to keep enforcing the rule. Otherwise the system (which lets them skirt constitutional prohibitions and print fiat currency by proxy) falls apart, along with the economy built around it.
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https://www.federalreserve.gov... A private business does not have to accept cash, unless a State law exists specifying that.
So long as they declare up front what method of payment they accept, then they have no obligation to accept cash.
The fault is yours if you accrue a debt when you know that you'll be unable to repay it.
It does work the other way round, if the restaurant has a mastercard sign on the door and you present a mastercard to pay for the meal but they tell you their card machine is faulty it's not your responsibility to provide cash. I've had that happen a few times with restaurants where they want to take cash (tor tax evasion purposes) so they claim the card machine is faulty... When you point out that's their problem and you're not carrying any cash it usually magically fixes itself.
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A lot of these places don't print receipts. They either want to email you the receipt or not give you one at all. I don't want to give my email to another business, but I do want my receipt.
Do what I do - Get an email service that does Catchall addresses.
Then when you go to Bob's Fine Eatery, give them the email address Bob'sFineEatery@yourdomain.com.
The address you set up to receive all anonymous emails will get that receipt, as well as any spam generated.
Why bother? Because when you get spam from Bob'sFineEatery@yourdomain.com, you know EXACTLY which asshole sold your email address to the spammers.
Last time I was at a cash only restaurant, I only had 3 bills in the denominations of $5, $50, and $100 dollars. My bill was $15.
So I try to pay (at the register) with my credit card and they say "cash only". At that point I am excited, because I actually have cash, which I rarely bother to carry. So I pull out the $50 and they would not take it because of fear of counterfeit dollars. They said they won't take any bill higher than $20.
I was like "uh, your sign says 'cash only', it doesn't say 'cash only in bills less than $50'. If you don't take credit cards, you actually have to accept the cash".
Long story short, they let me have my meal for free because they were afraid to lose money by making change with a possible counterfeit $50. I eventually went back later and repaid them because I felt bad, but it highlights the issues that they're facing: Afraid to take cash, afraid to pay the credit card fees.
It also highlights how fucked up the money situation has become in the US. Some places won't take ANY cash. Some places won't take bills over a certain amount. Some places won't take credit cards. And if you are going somewhere new YOU NEVER KNOW WHAT THEY WILL TAKE! You used to be able to just leave the house with a $50 bill and be good to go. Now you have to have a bunch of $20s, your credit card, your ID (in case they check), and maybe your phone to pay with that. Things seem to be getting harder, not easier.