Microsoft To Replace Surface Pro 4 Tablets Affected By Screen Flickering (theverge.com)

Microsoft is unable to find a software or firmware fix for Surface Pro 4 tablets affected by screen flickering, so it's launching a replacement program for them. Any Surface Pro 4 units experiencing the problem will be covered for up to three years from the time of original purchase. The Verge reports: The annoying flickering has been well-documented on Microsoft's support forums, with some users taking drastic steps like putting their Surface Pro 4 in a freezer to temporarily fix the issue. Back in February, Microsoft said it was closely monitoring the situation, and the company came to the conclusion that there's no convenient fix. Some customers have already paid for a screen replacement to stop the flickering since the problem typically arises when a machine is out of warranty; Microsoft says they'll be "offered a refund." The company notes that this three-year coverage doesn't extend to other problems your Surface Pro might experience outside the warranty period; it only applies to the screen issue. Replacement devices are refurbished -- not brand new -- Surface Pro 4s.

Comments

Now, if they would also address the N-trig touch!

[ReneR]

Since they switched to the N-trig touch screen and digitiser since with the Surface Pro 3 they also have a phantom touch and dead zone issue that remains unsolved: https://www.youtube.com/watch?... Running some –not even designed for that model!– "Sony" n-trig calibration tool can sometimes help, a little bit, temporarily at least, or so (your milage may vary), I find it ridiculous that many users need to live with a mostly brocken touchscreen for years! Also it can be really hard and sometimes impossible to even log in and reach the device manager to a actually switch the f*cking HID off, if it produces too many random touches, ..!