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Uber Drops Arbitration Requirement For Sexual Assault Victims (npr.org)

Previously, Uber required complaints to be resolved in mandatory arbitration -- out of court and behind closed doors. Today, the company announced it is "changing its policies to allow customers, employees and drivers who are sexually harassed or assaulted to take their complaints to court and to speak publicly about their experiences," reports NPR. From the report: Last month, Katherine and Lauren were among 14 female victims who sent an open letter to Uber's board, pointing to the company's own sexual harassment problems and the #MeToo movement. "Silencing our stories deprives customers and potential investors from the knowledge that our horrific experiences are part of a widespread problem at Uber," they wrote. The women's demand -- and Uber's response -- highlight the significance of mandatory arbitration agreements, which are increasingly common. The provisions are usually in the fine print -- and most people who sign the agreements don't know they have signed away their right to sue.

8 of 90 comments (clear)

  1. First Steps by Goetterdaemmerung · · Score: 5, Insightful

    I'm thankful Uber, out of an abundance of caution concerning the potential PR blowup, revised their contracts. These arbitration agreements are going too far and it's time for some common sense regulations.

    It should not be legal to sign away your right to sue simply for a common exchange of goods or services.

    1. Re:First Steps by AmiMoJo · · Score: 5, Insightful

      I don't understand how it can even be possible to sign away your right to report crimes.

      --
      const int one = 65536; (Silvermoon, Texture.cs)
      SJW, n: "Someone I don't like, and by the way I'm a fuckwit" - AC
    2. Re:First Steps by Waccoon · · Score: 3, Insightful

      Now if only we can get the entire rest of the USA to follow suit. Binding arbitration is one of the worst fashion trends ever to infect corporate culture.

      Bonus points if we can get the SCOTUS to admit they screwed up.

  2. Re:I'll take the karma hit by thesupraman · · Score: 4, Insightful

    What debate?
    Unless you commit 100% you are a white male sexist rapist.
    Or so you think there is another allowable position?
    After all, trial by pitchfork wielding social media crowds is the new justice, isn't it? Facts and evidence are so last year!

  3. Re:How the fuck was that ever legal? by fafalone · · Score: 3, Insightful

    Arbitrators are hired by the company. They're allegedly neutral, but do you honestly think one who rules against the company too often will continue to be called? As bad a regular courts are, mandatory arbitration isn't reasonable. I hope you were complaining about court costs for the customer and not the corporation, to which I'd say give them the option... allow the customer to choose arbitration if they so wish, but do not make it mandatory.

  4. Re:I'll take the karma hit by fafalone · · Score: 3, Insightful

    The judge in that case, who's married to vocal MeToo activist but thinks that's not a conflict, was incredibly biased and made rulings that are almost certainly going to get the case overturned on appeal. The parade of women not a party to the case, an "expert witness" telling the jury that inconsistencies and inaccuracies in a womans story are proof she's telling the truth (it's also proof if there are none of those), her waiting to bring the claim is proof she's telling the truth (doesn't matter if it's right away or decades later, it's always evidence of credibility), if she stays friends with him after it's proof, if she doesn't it's proof, and on and on about why everything that seems to impugn credibility actually bolsters it, all based on ridiculous "research" by gender studies professors with no grounding in objective fact. Admitting that as expert was a mockery of Daubert. At the peak of the MeToo movement the jury had 'ignore the facts, believe the victim' drilled into them with the full blessing of the judge; there's a reason the last jury deadlocked and this one didn't.

    Look, I think Cosby was guilty, did similar to lots of other women, and is generally a bad person. But that doesn't justify denying him due process. And the precedents are going to be used in the future against people who are likely not guilty.

  5. forced arbitration needs to go away by Anonymous Coward · · Score: 2, Insightful

    The notion that ordinary consumers are capable of informed consent when entering into services with huge corporations is laughable. Even if people read the huge contracts many wouldn't understand them.

    The analog here is statutory rape. We don't accept consent from minors because they are not in a position to make a good decision in the first place. Mega-corps occupy a similar unbalanced place of power vs an individual.

  6. Re:I'll take the karma hit by Anonymous Coward · · Score: 2, Insightful

    Basically. It's a reaction cultivated by people like you who made a big deal about every little thing. I mean, christ, the girl who wore a chinese styled dress to prom and people like you were screaming "cultural appropriation" and how awful of a person she was and how offensive it was, and then the chinese came back with "you may call it cultural appropriation, but we call it cultural appreciation". And I say people like you not based on this one post, but off of hundreds of posts I've seen you make.

    Basically, when you make a hobby out of getting offended on other peoples behaves, regardless of whether they actually were offended themselves, those of us who aren't fanatics will become deaf to claims of harassment and abuse. Boy who cried wolf and all that.