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Uber Drops Arbitration Requirement For Sexual Assault Victims (npr.org)

Previously, Uber required complaints to be resolved in mandatory arbitration -- out of court and behind closed doors. Today, the company announced it is "changing its policies to allow customers, employees and drivers who are sexually harassed or assaulted to take their complaints to court and to speak publicly about their experiences," reports NPR. From the report: Last month, Katherine and Lauren were among 14 female victims who sent an open letter to Uber's board, pointing to the company's own sexual harassment problems and the #MeToo movement. "Silencing our stories deprives customers and potential investors from the knowledge that our horrific experiences are part of a widespread problem at Uber," they wrote. The women's demand -- and Uber's response -- highlight the significance of mandatory arbitration agreements, which are increasingly common. The provisions are usually in the fine print -- and most people who sign the agreements don't know they have signed away their right to sue.

6 of 90 comments (clear)

  1. WTH is arbitration? by schweini · · Score: 4, Interesting

    Can anyone explain how arbitration clauses work? How can a company limit an employee's rights to proceed legally against a company in case of criminal conduct?
    That doesn't seem to make sense?

  2. You're not thinking anywhere near cynical enough by rsilvergun · · Score: 3, Interesting

    they didn't do this out of the kindness of their heart. They're afraid they'll lose the ability to force their drivers and regular customers who get in wreaks into arbitration over this.

    If you don't like arbitration contracts you'll need to change who gets elected. Kick the Republicans (who voted to allow companies to mandated it) and the corporate Dems like Pelosi & Schumer who did too. So far only the Bernie & Warren wing of the Democratic party has offered any serious opposition...

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  3. Re: I'll take the karma hit by Anonymous Coward · · Score: 3, Interesting

    First they raped the inmates, but I didn't care because I'm not an inmate. Then they raped the girls, but I didn't care because I'm not a girl...

  4. Suing the company for not doing bg check, etc by raymorris · · Score: 4, Interesting

    The arbitration clause wouldn't affect a criminal case.
    A passenger who felt they were mistreated (rightly or wrongly) could sue Uber for not preventing it somehow, such as by having a more thorough background check of drivers or whatever.

    I say "felt they were mistreated" because in many cases people have different viewpoints. There are instances where a clearly a crime was committed, obviously. This new policy also applies to alleged sexual harassment, though. That's a) not a crime (it is a reason to sue) and b) very, very subjective. The definition of sexual harassment is "unwelcome ...", so while one person might think they are both having fun laughing at a joke, the other person might internally feel the joke is unwelcome, and therefore potentially sexual harassment. The EOEC commission definition of sexual harassment also includes things like "offensive comments about women in general". I think most of us have seen a possibly innocent comment construed as "offensive about women in general", because someone heard something different than what the speaker intended or whatever. So there can be instances where everyone agrees no crime was committed, but one person feels a comment was offensive, and therefore sexual harassment.

  5. Re:I'll take the karma hit by AmiMoJo · · Score: 1, Interesting

    That's a pretty extreme view, and kinda bizarre considering one of the worst offenders was an old black guy. His actions really hurt black people, the Cosby Show being such an important landmark for them...

    And he was convicted by a jury.

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  6. Click to read the actual policy statement. Battery by raymorris · · Score: 3, Interesting

    > TFA says that it affects sexual assault cases.

    As I recall, TFA links to another article, which in turn links to the actual policy statement. The actual policy covers sexual harassment, which unfortunately has a very subjective definition. Apparently it's very hard to define in a way that everyone is satisfied with.

    > Assault is physical.

    If there is actual touching, that's battery. Assault by itself is an attempt . That's why you typically only hear battery mentioned as "assault and battery" - because if they DID touch, then they first attempted to touch. So you pretty much can't have battery by itself without assault. You hear assault mentioned separately because someone can make an attempt without actually doing it. A problem with assault is one must deduce what was in the person's mind, what they were trying to do. Sometimes that's obvious, sometimes it's not.

    The above are the classical definitions of just "assault" and "battery", without adding "sexual". Battery is touch that intentionally or knowingly causes injury, assault is an attempt to do so.

    Once you get into "sexual assault", the terms used depend on the state. There is no such crime as "sexual assault" in California. It's sexual battery. Sexual assault *would* mean "tried to touch my boobs", but that's not in California law. California (and some other states) have a crime of "sexual battery" - non-consensual touching of sexual body parts for sexual pleasure. Texas is an example of a state which uses the term "sexual assault" for what would more accurately be called sexual battery, or rape.