Slashdot Mirror


Oracle's Aggressive Sales Tactics Are Backfiring With Customers (lightreading.com)

An anonymous reader shares a report: Oracle's aggressive sales tactics are turning off customers, setting a roadblock in the company's race to catch up with Amazon Web Services in the cloud, according to a report on The Information. [Editor's note: the link may be paywalled; alternative source]. Oracle is threatening customers of its on-premises software with potentially expensive usage audits and strongly suggesting those customers could solve their problems by moving to the cloud, The Information says. But the tactic is backfiring. "Several big Oracle customers, including oil and gas exploration company Halliburton, toy maker Mattel and electricity provider Edison Southern California, have recently rejected big cloud services deals proposed by Oracle, according to an Oracle employee with knowledge of the situation," the publication reported. "Oracle representatives had suggested the customers strike the deals to avoid expensive audits of how they were using Oracle software, according to the employee. Instead, that approach to selling cloud is irritating customers," it added.

5 of 232 comments (clear)

  1. Re:When did software geeks become the Mob? by DogDude · · Score: 3, Funny

    We all hate Microsoft for doing this

    Do you have any evidence of this? We've been using Microsoft enterprise-class software (not just Office) for years, and we've never been threatened with an audit.

    --
    I don't respond to AC's.
  2. Re:When did software geeks become the Mob? by Anonymous Coward · · Score: 4, Funny

    One
    Raging
    Asshole
    Called
    Larry
    Ellison

  3. Re:Oracle Auditing by serviscope_minor · · Score: 4, Funny

    I have had more exposure to SAP installs/systems than I ever cared to, and in each and every case the whole thing was a tremendous clusterfuck from start to...well, I would say "finish", but a SAP project is never finished. NEVER. It's never completed and so the money flows steadily out the door like a river...forever.

    The company I work for switched to "concur" by SAP for travel stuff. It's sort of like they decided to combine the worst bits of paper forms with the worst bits of computer based forms, then dizzle a fine layer of dog poo over the top.

    --
    SJW n. One who posts facts.
  4. Re:Oracle Auditing by thegarbz · · Score: 3, Funny

    What are you talking about SAP is the best thing you can do for your business.

    You'll lose track of finances and accounts owed and your business expenses dramatically decline as a result.
    The trick is to work with suppliers who also use SAP and then they'll lose track of the fact you haven't paid their bills.

  5. Re:Oracle Auditing by JustAnotherOldGuy · · Score: 3, Funny

    Are you talking about the project, or the operational use?

    Yes.

    --
    Just cruising through this digital world at 33 1/3 rpm...